Comtecs Ltd
Head of Information Security - CISSP, CISM, ISO27001, NIST, PCI DSS, GDPR, DevSecOps, Cloud Security, SIEM, SOC, AI Security. Permanent, West London, Hybrid Working. c.£100k +Benefits Head of Information Security/CISO/Senior InfoSec Consultant required to lead and develop a modern, security-first function within a growing technology business. Reporting to the CTO, you'll combine strategic leadership with a hands-on technical approach, working closely with Engineering, Infrastructure and Operations teams to embed security across the organisation. The role will adopt Information Security strategy, governance, risk and compliance while implementing practical security controls, automation and DevSecOps best practice. This is an excellent opportunity to influence technology strategy, lead security initiatives and help shape a mature, AI-enabled security capability whilst remaining hands-on in the early stages. In time, you will build a small team of InfoSec and Cyber Security Analysts around you. Key Responsibilities: Define and deliver the Information Security strategy, policies and governance framework. Define and develop robust security controls inline with both business practices and compliance requirements inc ISO27001, CE+, SOC2, NIST CSF, GDPR and PCI DSS. Embed Secure by Design and DevSecOps principles across engineering teams. Lead cyber risk management, incident response, threat modelling and vulnerability management using a range of contemporary tools. Drive AI and automation to enhance security operations and threat detection. Oversee third-party security, supplier assurance and client audits. Recruit, mentor, lead and develop the Information Security team. As such, we're looking for candidates with experience leading Information Security or Cyber Security functions within technology-led organisations. You will possess: CISSP, CISM or equivalent security certification. Strong knowledge of ISO27001, NIST, PCI DSS, GDPR and Information Security Governance. Experience developing security strategy, GRC and cyber risk programmes including definition of security controls Strong technical knowledge across cloud, network, endpoint, application and data security. Experience with SIEM, SOC, vulnerability management and incident response. Knowledge of DevSecOps, security automation and modern cloud environments. Excellent communication, stakeholder management and leadership skills. You may have been working as a CISO, Information Security Manager, Cyber Security Consultant or within another senior InfoSec/CyberSec capacity which has granted you experience in both security control definition and hands-on practical management of security threats and incidents including vulnerability scanning and penetration testing. This is an outstanding opportunity to join a forward-thinking organisation where you'll shape the security strategy, influence technology direction and build a modern Information Security function using the latest cloud, automation and AI technologies.
Head of Information Security - CISSP, CISM, ISO27001, NIST, PCI DSS, GDPR, DevSecOps, Cloud Security, SIEM, SOC, AI Security. Permanent, West London, Hybrid Working. c.£100k +Benefits Head of Information Security/CISO/Senior InfoSec Consultant required to lead and develop a modern, security-first function within a growing technology business. Reporting to the CTO, you'll combine strategic leadership with a hands-on technical approach, working closely with Engineering, Infrastructure and Operations teams to embed security across the organisation. The role will adopt Information Security strategy, governance, risk and compliance while implementing practical security controls, automation and DevSecOps best practice. This is an excellent opportunity to influence technology strategy, lead security initiatives and help shape a mature, AI-enabled security capability whilst remaining hands-on in the early stages. In time, you will build a small team of InfoSec and Cyber Security Analysts around you. Key Responsibilities: Define and deliver the Information Security strategy, policies and governance framework. Define and develop robust security controls inline with both business practices and compliance requirements inc ISO27001, CE+, SOC2, NIST CSF, GDPR and PCI DSS. Embed Secure by Design and DevSecOps principles across engineering teams. Lead cyber risk management, incident response, threat modelling and vulnerability management using a range of contemporary tools. Drive AI and automation to enhance security operations and threat detection. Oversee third-party security, supplier assurance and client audits. Recruit, mentor, lead and develop the Information Security team. As such, we're looking for candidates with experience leading Information Security or Cyber Security functions within technology-led organisations. You will possess: CISSP, CISM or equivalent security certification. Strong knowledge of ISO27001, NIST, PCI DSS, GDPR and Information Security Governance. Experience developing security strategy, GRC and cyber risk programmes including definition of security controls Strong technical knowledge across cloud, network, endpoint, application and data security. Experience with SIEM, SOC, vulnerability management and incident response. Knowledge of DevSecOps, security automation and modern cloud environments. Excellent communication, stakeholder management and leadership skills. You may have been working as a CISO, Information Security Manager, Cyber Security Consultant or within another senior InfoSec/CyberSec capacity which has granted you experience in both security control definition and hands-on practical management of security threats and incidents including vulnerability scanning and penetration testing. This is an outstanding opportunity to join a forward-thinking organisation where you'll shape the security strategy, influence technology direction and build a modern Information Security function using the latest cloud, automation and AI technologies.
Comtecs Ltd
IT Service Desk Analyst/IT Helpdesk Engineer - AD/GP, O365, MS Azure, InTune/Endpoint Manager, Citrix Remote Access, ITIL, Legal Applications (iManage, InTapp, Bighand etc). 12 Month FTC, London/Remote Hybrid + Shift Patterns; c.£47- £50k +Bonus +Benefits Global Law Firm seeks IT Service Desk Analyst/IT Helpdesk Engineer to support users in the UK, EU and Asia. You will join the service desk team and provide support to a user base of around 1500 lawyers and business support staff using a range of technologies on a variable shift rotation basis (Day, Evening, Night, Weekend. 37.5 Hour Week). The main focus of the role will be to provide high quality 1st and 2nd line IT support relating to desktop technologies including laptops, PC and mobile devices; Win11, O365 inc Outlook and MS Teams, LAN/Wireless and VPN connections/Citrix Remote Access, AD/GPo, Windows Server/Azure, InTune Endpoint Manager (mobile devices), DNS/DHCP settings etc. This is an excellent opportunity to join a busy, customer-focused Service Desk supporting users across Microsoft 365, Azure, Intune, Citrix and a range of specialist legal applications (iManage, InTapp, Bighand, Litera, Carpe Diem, HigQ etc). You'll deliver first-line technical support, manage incidents through to resolution or escalation, and ensure an exceptional customer experience while meeting agreed SLAs. Key Responsibilities: Provide IT support via phone, email, remote support tools and in person. Log, troubleshoot and resolve technical incidents and service requests. Support Microsoft 365, Windows, Azure, Intune, Teams and Citrix environments. Provide support for legal applications including iManage, BigHand, HighQ, DocuSign and Litera. Troubleshoot laptops, desktops, mobile devices and hardware. Escalate complex issues while maintaining ownership and keeping users informed. As such we are searching for candidates who have worked in Legal Services, Professional Services or MSP environments supporting Law Firms and related industries. You will possess: Previous IT Service Desk or IT Support experience - 1st & 2nd Line, Helpdesk, Desktop and VIP support. Strong Microsoft 365 and Windows support skills. Experience with Azure, Intune, Exchange Online and Citrix (remote access) or similar Knowledge of iManage or another Document Management System. Excellent problem solving, IT troubleshooting, communication and service delivery skills. Experience working to SLAs in a fast-paced environment. A proactive, team-focused approach and strong attention to detail. Ideally, experience working with legal applications iManage, BigHand, HighQ, DocuSign and Litera, Elite3E etc) ITIL awareness and certification (desirable) If you're looking to join a respected global organisation where you can develop your technical skills and make a real impact across both BAU and project work then this role offers you an excellent opportunity. Opportunity for extension/permanent conversion. Please note: This role operates on a 24/7 rota, including day, evening, night and weekend shifts. Flexibility to work all shift patterns is essential.
IT Service Desk Analyst/IT Helpdesk Engineer - AD/GP, O365, MS Azure, InTune/Endpoint Manager, Citrix Remote Access, ITIL, Legal Applications (iManage, InTapp, Bighand etc). 12 Month FTC, London/Remote Hybrid + Shift Patterns; c.£47- £50k +Bonus +Benefits Global Law Firm seeks IT Service Desk Analyst/IT Helpdesk Engineer to support users in the UK, EU and Asia. You will join the service desk team and provide support to a user base of around 1500 lawyers and business support staff using a range of technologies on a variable shift rotation basis (Day, Evening, Night, Weekend. 37.5 Hour Week). The main focus of the role will be to provide high quality 1st and 2nd line IT support relating to desktop technologies including laptops, PC and mobile devices; Win11, O365 inc Outlook and MS Teams, LAN/Wireless and VPN connections/Citrix Remote Access, AD/GPo, Windows Server/Azure, InTune Endpoint Manager (mobile devices), DNS/DHCP settings etc. This is an excellent opportunity to join a busy, customer-focused Service Desk supporting users across Microsoft 365, Azure, Intune, Citrix and a range of specialist legal applications (iManage, InTapp, Bighand, Litera, Carpe Diem, HigQ etc). You'll deliver first-line technical support, manage incidents through to resolution or escalation, and ensure an exceptional customer experience while meeting agreed SLAs. Key Responsibilities: Provide IT support via phone, email, remote support tools and in person. Log, troubleshoot and resolve technical incidents and service requests. Support Microsoft 365, Windows, Azure, Intune, Teams and Citrix environments. Provide support for legal applications including iManage, BigHand, HighQ, DocuSign and Litera. Troubleshoot laptops, desktops, mobile devices and hardware. Escalate complex issues while maintaining ownership and keeping users informed. As such we are searching for candidates who have worked in Legal Services, Professional Services or MSP environments supporting Law Firms and related industries. You will possess: Previous IT Service Desk or IT Support experience - 1st & 2nd Line, Helpdesk, Desktop and VIP support. Strong Microsoft 365 and Windows support skills. Experience with Azure, Intune, Exchange Online and Citrix (remote access) or similar Knowledge of iManage or another Document Management System. Excellent problem solving, IT troubleshooting, communication and service delivery skills. Experience working to SLAs in a fast-paced environment. A proactive, team-focused approach and strong attention to detail. Ideally, experience working with legal applications iManage, BigHand, HighQ, DocuSign and Litera, Elite3E etc) ITIL awareness and certification (desirable) If you're looking to join a respected global organisation where you can develop your technical skills and make a real impact across both BAU and project work then this role offers you an excellent opportunity. Opportunity for extension/permanent conversion. Please note: This role operates on a 24/7 rota, including day, evening, night and weekend shifts. Flexibility to work all shift patterns is essential.
