Proventeq

Technical Support Engineer (US hours) DIGITAL WORK Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel. We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm. Location Reading, UK Department Cloud Engineering Key Responsibilities Providing tech support and maintenance on Proventeq products Providing tech support on SharePoint Online/M365 migration and adoption related issues Troubleshooting in customer environments focusing on resolving customer issues Answering customers/partners related product queries through our support portal Prioritising your workload based on the criticality of issues and SLAs Updating customers/partners on the status of support tickets in an effective manner Creating content in the support knowledge base Contribute to the customer support organization participating in meetings/training sessions Required Skills Good experience supporting .Net/SQL Server based products and custom applications Strong technical diagnostic and problem-solving skills Solid customer liaison experience Expertise in Application support and maintenance Tools such as Zendesk, Remedy Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL) Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps Proven technical diagnostic and problem-solving skills Good To Have Skills Good knowledge of SharePoint/M365 (Configuration and Administration) Experience in SharePoint support - an added advantage Advanced SQL skills such as performance analysis, etc. Experience of Extract, Transform and Load type solutions Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a 'go to' person! You'll need excellent communication skills, personal organization, and decision making skills, be able to prioritize and manage expectations. If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Proventeq, a Microsoft Solutions for Modern Work partner, seeks a Technical Support Engineer. You will provide tech support for Proventeq products, assist with SharePoint Online/M365 migrations, and troubleshoot customer environments. The role covers Europe and the USA, with US hours (2 pm-10 pm) and hybrid work from Reading, UK. Strong .NET/SQL, Zendesk, and problem solving skills are valued. You will collaborate with the Cloud Engineering team to resolve issues, update the knowledge base, and

Proventeq, based in Reading, is seeking a Project Delivery Manager to strengthen governance and delivery across client projects. The role blends hybrid work from home with periodic Reading office attendance, supporting AI/ML and Microsoft 365 migrations along with cross-functional delivery teams. You will lead relationships with clients, manage budgets, and ensure high-quality outcomes across multiple engagements, leveraging SharePoint, Azure/AWS, .NET, and Java for delivery excellence.

Project Delivery Manager DIGITAL WORK Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel. To build upon our recent success and to address the increased demand due to a surge in Cloud office migration, we are looking for an experienced Project Delivery Manager to strengthen our project management and governance processes, support technical operations, and increase customer satisfaction. This role will be based at our Reading office. You'll be able to work on a hybrid basis working from home with the ability to travel to the Reading office when required to attend meetings. Rest up with 25 days' holiday per year. Location Reading, UK Department Digital Work Experience required Key Responsibilities Building and maintaining sound relationships with all clients and internal stakeholders. Evolving and implementing best practice project management standards. Identifying and agreeing customer requirements, putting project plans and SOWs in place. Maintaining strong governance across Proventeq deliverables across multiple client stakeholders. Working closely with Proventeq offshore delivery manager to get cross regional projects delivered. Leading the project delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing plan and budgets for the Proventeq projects. Managing multiple projects and customers at any point in time. Determining ways to reduce costs without sacrificing customer satisfaction and quality of deliverables Assessing customer feedback and using creativity to establish, improve, and refine services. Remaining organized and meeting deadlines. Required Skills A strong project management background with solid project delivery experience to external customers and a knowledge of system/data migrations is advantageous. 2+ years' experience in customer stakeholder management, leadership, and ECM or Content Services domain will be required. 1+ years' experience in running customer support projects and software development projects would be preferred. Microsoft 365, SharePoint, Cloud platforms (Azure, AWS), .Net, Java based application/product development background and progressed into a technical delivery manager. Complex, cross sector delivery experience, in finance or public sector. Sound development background in the career path, strong techno-functional skills with the ability to liaise with client stakeholders and help client develop technology and solution roadmaps. Good resource planning and budget management skills. Strong teamwork skills and attention to detail. Flexibility to operate in a cross functional, high paced environment with a can-do attitude. Competitive salary + Benefits Flexible working, open culture, and opportunities for career progression.

Solutions Architect: M365 CLOUD ENGINEERING Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel. Have you got sound consultancy skills and a strong technical background in M365 / SharePoint or Content migration? If so, we seek a technically-minded Solutions Architect. As the Solutions Architect, your role will encompass working with Clients & Partners, Professional Services and Product Development to evaluate and provide the best solution based on business need. You'll work in a team spread across multiple geographic locations supporting international clients. You'll have solid experience in a product-led environment, preferably Microsoft SharePoint or ECM/EFSS/Modern Content Services landscape, with an interest in the application of new products, AI/ML capabilities, and Microsoft Search. Location Reading, UK Department Software Development Experience required 2+ years of experience Key Responsibilities Collaborate with Clients & Partners on best practice for M365, SharePoint and Teams to drive adoption Design, develop and implement custom M365/SharePoint architecture diagrams, process maps and solutions Consult on legacy ECM migration/consolidation on M365/SharePoint Online & SharePoint Syntex platforms Consult on M365/SharePoint platform, governance, strategy, roadmaps & training Identify new M365/SharePoint enhancements, Microsoft Viva, Syntex and recommend to stakeholders and partners Share knowledge and mentor team members across geographies Provide product demos, webinars and training and support the pre sales teams As part of bid management process, write technical and proposal documents Good To Have Skills Microsoft 365/SharePoint migration experience from legacy ECM/DMS platforms Solid experience in customer stakeholder management to support Professional services, Product teams and Presales An understanding of business challenges and the ability to match them to available solutions An early development background, as a Developer or a technical consultant in Microsoft 365, SharePoint, Cloud platforms (Azure, AWS) .Net, Java based application/products Degree level education and certifications Strong interpersonal and communication skills Leadership and personal organisation skills Enthusiastic, collaborative, resourceful, methodical approach with a commitment to solution excellence Able to gain the support, manage and influence expectations Competitive salary + discretionary performance bonus & benefits. Flexible working, open culture, and opportunities for fast career progression. Rest up with 25 days' holiday per year. This role will be based at our Reading office in the UK, however, we offer a flexible hybrid working model.

Proventeq, a Microsoft Solutions for Modern Work provider, seeks a Solutions Architect for M365. You will work across Clients, Partners, Professional Services and Product Development to evaluate and propose optimal M365/SharePoint solutions for business needs. The role spans global clients with a hybrid working model and a focus on governance, migration and AI/ML capabilities. You will design architectures, mentor teams across geographies, and contribute to pre-sales and training efforts.

Proventeq, a Microsoft Solutions for Modern Work provider, is seeking a Technical Team Lead in Reading to drive software design and delivery using C#/.Net, React, Azure APIs and SQL Server. You will mentor junior developers, perform code reviews, and engage with customers for project execution. Ideal candidates have 7+ years in software development, proven leadership in Agile environments, and strong communication skills to interact with clients and stakeholders.

Technical Team Lead CLOUD ENGINEERING Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel. Location Reading, UK Department Software Development Experience required 7+ years of software development experience Key Responsibilities Designing and developing software using the latest version of C#/.Net, Reactjs, Azure APIs and SQL Server Writing technical design documents Technical engagement with customers for project execution Code reviews and mentoring of Junior Developers Required Skills Strong software development skills using C# & .Net Hands-on experience in developing high-performance multithreaded applications and software products Good knowledge of SQL Server 2012/2014/2016 Experience in leading software development using Agile/Scrum methodologies Excellent communication skills and client-facing abilties Good To Have Skills Azure APIs ReactJS.Net Microsoft SharePoint or any other ECM.CMS system This is an excellent opportunity to work on cutting-edge software solutions using the latest Microsoft technologies. You will have the opportunity to grow with the organization and enjoy being supported and empowered to learn new technologies. Benefits The role offers an attractive remuneration package, flexible working and performance-based bonus on offer for the right candidates.