The YOU Trust LTD

Business Analyst Location: Fareham, Hampshire (Hybrid role) Salary: £46,000pa Contract Type: Permanent, Full Time Closing Date: The first suitable applicants will be appointed YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people, working across Hampshire, Dorset, West Sussex, Wiltshire, Somerset and the Isle of Wight to give them the tools and resources they need to live independent, secure and valued lives. We also maintain an in-house pool of sessional workers, which we refer to as the 'Premier Crew'. About the Role We're excited to introduce a new Business Analyst role within our YOU Hub team-an opportunity to shape how data, insight, and business improvement are delivered across the Trust. This newly created position reflects our commitment to becoming more data driven, insight led, and outcome focused. You'll play a central role in helping us better understand our services, improve performance, and deliver meaningful change. Working closely with operational teams, leadership, and system partners, you'll turn data into insight and insight into improvements for the people we support. What You'll Be Doing Data & Insight Analyse data to identify trends, risks, and opportunities Translate complex information into clear, actionable insights Support evidence-based decision making across services Reporting & Performance Develop dashboards and reports (Power BI, SharePoint, Excel) Monitor and improve KPIs and performance frameworks Provide insights and commentary for senior leaders and boards Business Analysis & Improvement Gather and document business requirements Map processes and identify opportunities to improve services Support continuous improvement and transformation initiatives Systems & Change Support implementation of new systems and enhancements Assist with testing (UAT), rollout, and user adoption Work across teams to ensure solutions meet business needs Data Quality & Governance Lead and manage data within The Trust Improve data quality, consistency, and reporting standards Support compliance with GDPR, data governance requirements and internal contract requirements. YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are. Our Benefits If you choose to begin a career with our organisation, you are guaranteed: Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing. Enhanced annual leave entitlements, with the opportunity to buy and sell holiday. Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options. Enhanced sick pay allowances and paid compassionate and emergency dependent leave. Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes. Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme. Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day! Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network. The You Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check. Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.

The YOU Trust is expanding its data capability to become more insight-driven and outcomes-focused. This role is central to turning data into meaningful improvements for the services provided to vulnerable people across multiple regions. You will work with operational teams and leadership to develop dashboards, monitor KPIs, and translate complex data into clear recommendations that inform strategic decisions. The role emphasises governance, GDPR compliance, and cross-team collaboration.