Justt Fintech Ltd.
Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in Role Overview: The Pre-Sale Solution Engineer is Justt's technical co-pilot in the sales process: present from the first meaningful discovery call and fully accountable for all technical workstreams until the contract is signed. This is a pure pre-sale role: you do not own onboarding or post-launch support. Your focus is singular: help Sales win technically complex, high-value deals. You will work closely with Account Executives across the AMER region, engaging on strategic accounts and deals above the defined threshold ($30K+ CARR/ARR). You bring equal measures of technical depth and commercial instinct: you know how to run a rigorous scoping session and how to read a room. This role sits within the Commercial Operations departmentand reports to the Director of Solutions. Key Responsibility: Technical Discovery & Scoping Lead technical discovery on qualified prospects: understand their payment stack, PSP(s), data architecture, chargeback volume, and existing dispute processes. Define and scope the integration approach: API connectivity, PSP evidence retrieval, data enrichment options, and any custom requirements. Identify gaps, risks, and blockers early and surface them clearly to Sales and internal stakeholders. Act as the internal relay between Sales and Product/Engineering when non-standard requirements surface during the sales cycle. Demo & Proof of Concept Deliver compelling, tailored technical demonstrations and adapt to the prospect's actual environment, stack, and use case. Build and run proof-of-concept (POC) sessions that prove Justt's fit technically and commercially. Handle technical objections confidently and independently turning blockers into reasons to move forward. Statement of Work (SOW) Translate scoping outputs into a precise, commercially sound SOW: integration approach, timelines, data requirements, and acceptance criteria. Own the SOW as a living document through the sales cycle and updating it as requirements evolve. Hand off a clean, complete SOW to the onboarding SE team at contract signature. Operate as a true partner to the Account Executive, not a support function. You co own deal progression on the technical track. Know when to go deep and when to keep it simple. Prospects should leave every call feeling confident, not confused. Represent Justt's technical credibility across the US market: in enterprise and fintech environments where the bar is high. Maintain a clean Jira board for all active pre sale engagements; flag capacity and prioritization issues early.
Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in Role Overview: The Pre-Sale Solution Engineer is Justt's technical co-pilot in the sales process: present from the first meaningful discovery call and fully accountable for all technical workstreams until the contract is signed. This is a pure pre-sale role: you do not own onboarding or post-launch support. Your focus is singular: help Sales win technically complex, high-value deals. You will work closely with Account Executives across the AMER region, engaging on strategic accounts and deals above the defined threshold ($30K+ CARR/ARR). You bring equal measures of technical depth and commercial instinct: you know how to run a rigorous scoping session and how to read a room. This role sits within the Commercial Operations departmentand reports to the Director of Solutions. Key Responsibility: Technical Discovery & Scoping Lead technical discovery on qualified prospects: understand their payment stack, PSP(s), data architecture, chargeback volume, and existing dispute processes. Define and scope the integration approach: API connectivity, PSP evidence retrieval, data enrichment options, and any custom requirements. Identify gaps, risks, and blockers early and surface them clearly to Sales and internal stakeholders. Act as the internal relay between Sales and Product/Engineering when non-standard requirements surface during the sales cycle. Demo & Proof of Concept Deliver compelling, tailored technical demonstrations and adapt to the prospect's actual environment, stack, and use case. Build and run proof-of-concept (POC) sessions that prove Justt's fit technically and commercially. Handle technical objections confidently and independently turning blockers into reasons to move forward. Statement of Work (SOW) Translate scoping outputs into a precise, commercially sound SOW: integration approach, timelines, data requirements, and acceptance criteria. Own the SOW as a living document through the sales cycle and updating it as requirements evolve. Hand off a clean, complete SOW to the onboarding SE team at contract signature. Operate as a true partner to the Account Executive, not a support function. You co own deal progression on the technical track. Know when to go deep and when to keep it simple. Prospects should leave every call feeling confident, not confused. Represent Justt's technical credibility across the US market: in enterprise and fintech environments where the bar is high. Maintain a clean Jira board for all active pre sale engagements; flag capacity and prioritization issues early.