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We're TIP Group - a proud Great Place to Work - and we're looking for a skilled and motivated Senior IT Infrastructure Engineer to join our team. In this role, you'll take ownership of our network, telecoms, and mobility landscape - delivering solutions that keep our operations connected, resilient, and performing at their best. Enjoy a hybrid setup: spend Monday and Tuesday at HQ, with the rest of the week working from home. What You'll Be Doing Manage the Telephony/VOIP and Teams meeting room solutions within TIP Group, serve as the escalation point for support, and manage business stakeholders. Assist with M&A activities, aiding in infrastructure implementation, working closely with the PMO team and the region(s), and providing onsite hyper-care if required. Manage on-site infrastructure projects such as cabling, wireless, and physical installations. Coordinate with external partners and vendors to ensure all locations meet TIP standards. Assist the IT Infrastructure Manager with day-to-day support and maintenance of the SDWAN network. Act as a point of support escalation for BAU tickets and outages, following business processes. Maintain and support the LAN and Wi-Fi estate, coordinating with internal and external teams where appropriate. Provide coverage for other areas of the IT team, such as EUC and Mobility, during times of holiday and sick leave to ensure business continuity. What You'll Bring Experience of working in an IT infrastructure environment Significant depth and breadth of technical knowledge, covering Network, Telecommunications and Mobility Self-starter who self-assesses and solicits feedback from others to improve their performance Recognised IT qualifications, e.g. CCNA, MCP, ITIL, PRINCE2 A proactive mindset and a sense of ownership in your work A good sense of humour - we work hard, but we like a laugh too Why TIP? Because culture isn't a poster on the wall and it's something you should feel every day. We're good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don't just say we're a Great Place to Work - we prove it. IT'S HOW WE ROLL. Benefits include: £1,000 employee referral bonus Private Healthcare for You & Your Loved Ones Annual contribution towards your well-being Pension Scheme with Aviva Income Protection available in case of long-term sickness or disability Life Assurance (up to 3x annual base salary) Ability to buy up to 4 additional days for more holidays! Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

TIP Group is seeking a Senior IT Infrastructure Engineer to own and optimise our network, telecoms, and mobility landscape. This role offers a hybrid working pattern: HQ on Monday and Tuesday, remote the rest of the week, with responsibilities spanning VOIP, Teams, SDWAN, and on-site infrastructure projects. You will coordinate with PMO teams, manage vendor relationships, and provide escalation for BAU issues while maintaining critical infrastructure across locations.