Rjtrainingsolution is seeking a customer-focused role in the security sector. You will advise customers on CCTV and surveillance products, and manage installation-related inquiries to fit budgets. You will also provide after-care support and ensure compliance with safety standards to protect client interests and business reputation. The role emphasizes handling complaints, sharing product knowledge with the director, maintaining records, and building client relationships to maximise sales.
23/07/2026
Full time
Rjtrainingsolution is seeking a customer-focused role in the security sector. You will advise customers on CCTV and surveillance products, and manage installation-related inquiries to fit budgets. You will also provide after-care support and ensure compliance with safety standards to protect client interests and business reputation. The role emphasizes handling complaints, sharing product knowledge with the director, maintaining records, and building client relationships to maximise sales.
Salary: £24,000 Working hours per week: 37.5 Reporting to: Director Role and Responsibilities Advise customers on range of security, CCTV/surveillance products and specifications, installation and after care services according to their needs and budget. Handling and resolving complaints and providing diagnostic/troubleshooting advice. To effectively communicate and share openly relevant business information, product recommendation, customer feedback, targets, results with the company director; Maintain knowledge of current market and upcoming products including specification, pricing and features; Maintain records of sales, complaints and feedback. Build client relations to maximise sales by engaging in customer follow-ups during and post installation. Skills and Experience Ideally, we're looking for people with: Up to 2 years' experience in a similar position, ideally within the security industry; Degree in technical subjects of IT and/or business preferred. Other qualifications considered; Excellent verbal and written communication skills, interacting both internally and externally; Excellent customer service skills; Excellent organisational skills; and Track record of working in a fast paced and demanding environment
23/07/2026
Full time
Salary: £24,000 Working hours per week: 37.5 Reporting to: Director Role and Responsibilities Advise customers on range of security, CCTV/surveillance products and specifications, installation and after care services according to their needs and budget. Handling and resolving complaints and providing diagnostic/troubleshooting advice. To effectively communicate and share openly relevant business information, product recommendation, customer feedback, targets, results with the company director; Maintain knowledge of current market and upcoming products including specification, pricing and features; Maintain records of sales, complaints and feedback. Build client relations to maximise sales by engaging in customer follow-ups during and post installation. Skills and Experience Ideally, we're looking for people with: Up to 2 years' experience in a similar position, ideally within the security industry; Degree in technical subjects of IT and/or business preferred. Other qualifications considered; Excellent verbal and written communication skills, interacting both internally and externally; Excellent customer service skills; Excellent organisational skills; and Track record of working in a fast paced and demanding environment