Applied Labs
Solihull, West Midlands
Overview This Product Manager role sits at the heart of Gymshark's Customer & Loyalty function, driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in real life touchpoints. You will own key initiatives that strengthen customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across the Gymshark ecosystem. What you'll be doing Own and execute key parts of the Customer & Loyalty roadmap, prioritising initiatives that improve retention, engagement and customer revenue. Work closely with engineers, designers and technical stakeholders to define, shape and deliver product enhancements across web, app and IRL platforms. Translate customer, business and operational needs into clear product requirements, epics and user stories that enable scalable delivery. Partner with CRM and Marketing teams to ensure the right product capabilities exist to deliver more relevant, personalised and effective customer communications. Collaborate with Data, Analytics and Marketing teams to improve event tracking, KPI measurement and insight generation across customer & loyalty journeys. Be comfortable working in agile sprints, supporting squad ceremonies and confidently mapping user journeys and flows. Contribute to business cases and prioritisation decisions by combining customer insight, operational understanding, technical feasibility, and commercial impact. Communicate roadmap updates, delivery progress, risks and outcomes to stakeholders at multiple levels. Manage multiple concurrent product development tracks, ensuring fast execution without sacrificing quality. Own and define the AB testing plan, identify suitable test hypothesis and share pre and post analysis with the core squad. What you'll need Demonstrable experience in digital or eCommerce product management, with exposure to customer, CRM, loyalty, data, platform or systems led product areas preferred. Strong ability to work with engineering teams on technically complex problems, translating between business context and technical implementation. Experience defining and delivering product requirements for both front and backend services, platform capabilities, systems integrations or operationally complex product features. Strong understanding of product discovery and delivery in an agile environment, including backlog management, sprint planning, and prioritisation. Confident working with APIs, system dependencies, data flows, third party platforms and integration based product challenges (eg: Shopify). Strong communication skills, with the ability to bring clarity to ambiguity and align cross functional teams around outcomes and delivery plans. Analytical mindset with the ability to use data, customer insight, and operational context to inform product decisions. Experience managing multiple product development tracks in a fast paced environment without losing attention to detail. Strong stakeholder management skills, with the confidence to collaborate, challenge constructively and influence decisions across product, technology and business teams. Curious and proactive, with a bias for action and a strong sense of accountability. Preferred skills & experience Experience working in CRM, loyalty, CDP, MarTech or customer data environments - specific platform knowledge in Braze, mParticle and Talon One is an advantage. Exposure to platforms and tools related to customer engagement, identity, segmentation, consent management, or personalisation. Experience in retail, fashion, membership, subscription or ecommerce businesses. Familiarity with experimentation, event tracking and measurement frameworks across digital products. Location Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email .
Overview This Product Manager role sits at the heart of Gymshark's Customer & Loyalty function, driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in real life touchpoints. You will own key initiatives that strengthen customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across the Gymshark ecosystem. What you'll be doing Own and execute key parts of the Customer & Loyalty roadmap, prioritising initiatives that improve retention, engagement and customer revenue. Work closely with engineers, designers and technical stakeholders to define, shape and deliver product enhancements across web, app and IRL platforms. Translate customer, business and operational needs into clear product requirements, epics and user stories that enable scalable delivery. Partner with CRM and Marketing teams to ensure the right product capabilities exist to deliver more relevant, personalised and effective customer communications. Collaborate with Data, Analytics and Marketing teams to improve event tracking, KPI measurement and insight generation across customer & loyalty journeys. Be comfortable working in agile sprints, supporting squad ceremonies and confidently mapping user journeys and flows. Contribute to business cases and prioritisation decisions by combining customer insight, operational understanding, technical feasibility, and commercial impact. Communicate roadmap updates, delivery progress, risks and outcomes to stakeholders at multiple levels. Manage multiple concurrent product development tracks, ensuring fast execution without sacrificing quality. Own and define the AB testing plan, identify suitable test hypothesis and share pre and post analysis with the core squad. What you'll need Demonstrable experience in digital or eCommerce product management, with exposure to customer, CRM, loyalty, data, platform or systems led product areas preferred. Strong ability to work with engineering teams on technically complex problems, translating between business context and technical implementation. Experience defining and delivering product requirements for both front and backend services, platform capabilities, systems integrations or operationally complex product features. Strong understanding of product discovery and delivery in an agile environment, including backlog management, sprint planning, and prioritisation. Confident working with APIs, system dependencies, data flows, third party platforms and integration based product challenges (eg: Shopify). Strong communication skills, with the ability to bring clarity to ambiguity and align cross functional teams around outcomes and delivery plans. Analytical mindset with the ability to use data, customer insight, and operational context to inform product decisions. Experience managing multiple product development tracks in a fast paced environment without losing attention to detail. Strong stakeholder management skills, with the confidence to collaborate, challenge constructively and influence decisions across product, technology and business teams. Curious and proactive, with a bias for action and a strong sense of accountability. Preferred skills & experience Experience working in CRM, loyalty, CDP, MarTech or customer data environments - specific platform knowledge in Braze, mParticle and Talon One is an advantage. Exposure to platforms and tools related to customer engagement, identity, segmentation, consent management, or personalisation. Experience in retail, fashion, membership, subscription or ecommerce businesses. Familiarity with experimentation, event tracking and measurement frameworks across digital products. Location Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email .
Applied Labs
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure. Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates. Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together. About The Role: Are you ready to take your career to the next level? Are you passionate about building deep client relationships, thrive in data and trends, and utilize cutting edge technology? Then this is an opportunity for you! As an E-Commerce Manager, Strategy & Analytics, you'll showcase your expertise in e-commerce sales, strategy, and advertising by owning a portfolio of brands and driving meaningful client relationships. Collaborating with our cross-functional partners at Stackline, you'll play a pivotal role in developing comprehensive insights that drive growth and maximize performance for your portfolio throughout their entire lifecycle. Your strong customer relationship management skills will be honed as you work closely with clients and key stakeholders, delivering strategic insights using Stackline's cutting-edge tools and implementing innovative strategies to optimize their businesses. If you are a proactive, results-driven individual with a passion for data and trends, we invite you to join our team and make a significant impact on our clients' success. This role is based out of our London, UK office. What You Will Do: Build and foster relationships with contacts at prominent consumer brands all organizational levels and departments. Develop a comprehensive understanding of the brands in portfolio and devise strategies to enhance their online sales growth. Lead regular client calls and maintain clear project prioritization to ensure timely deliverables. Leverage Stackline's proprietary tools to facilitate data-driven decision-making for clients and devise effective solutions to enhance growth. Conduct market, category, and competitor analysis to develop clients' media and operations strategies, and provide regular reports on business performance. Create growth and media plans based on clients' goals and category trends. Develop media and operational tactics aligned with those plans and build reporting to monitor the resulting performance. Manage paid search ad development, budget pacing, and optimize key performance indicators (KPIs) to achieve optimal results. Develop and optimize paid search strategies using Stackline data, incorporating consumer behavior and top-of-search tactics. Provide regular reporting, distilling key business trends, and highlighting category events that influence sales outcomes. What We Are Looking For: Bachelor's degree in Business Administration, Marketing, Communications, or related field. 6+ years of relevant account management experience in e-commerce. 4+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings. Demonstrated clean and concise written and oral communication skills. Demonstrated ability to stay organized while prioritizing and managing workflows. Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy. Bonus Points If You Have: Experience manipulating data with technologies such as SQL or similar technology. Demonstrated ability to think big, work hard, and solve problems. Experience working in a startup, retail, digital advertising, or e-commerce environment. Proficiency in German, French, and/or Japanese. Proficiency in Italian highly desirable. Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure. Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates. Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together. About The Role: Are you ready to take your career to the next level? Are you passionate about building deep client relationships, thrive in data and trends, and utilize cutting edge technology? Then this is an opportunity for you! As an E-Commerce Manager, Strategy & Analytics, you'll showcase your expertise in e-commerce sales, strategy, and advertising by owning a portfolio of brands and driving meaningful client relationships. Collaborating with our cross-functional partners at Stackline, you'll play a pivotal role in developing comprehensive insights that drive growth and maximize performance for your portfolio throughout their entire lifecycle. Your strong customer relationship management skills will be honed as you work closely with clients and key stakeholders, delivering strategic insights using Stackline's cutting-edge tools and implementing innovative strategies to optimize their businesses. If you are a proactive, results-driven individual with a passion for data and trends, we invite you to join our team and make a significant impact on our clients' success. This role is based out of our London, UK office. What You Will Do: Build and foster relationships with contacts at prominent consumer brands all organizational levels and departments. Develop a comprehensive understanding of the brands in portfolio and devise strategies to enhance their online sales growth. Lead regular client calls and maintain clear project prioritization to ensure timely deliverables. Leverage Stackline's proprietary tools to facilitate data-driven decision-making for clients and devise effective solutions to enhance growth. Conduct market, category, and competitor analysis to develop clients' media and operations strategies, and provide regular reports on business performance. Create growth and media plans based on clients' goals and category trends. Develop media and operational tactics aligned with those plans and build reporting to monitor the resulting performance. Manage paid search ad development, budget pacing, and optimize key performance indicators (KPIs) to achieve optimal results. Develop and optimize paid search strategies using Stackline data, incorporating consumer behavior and top-of-search tactics. Provide regular reporting, distilling key business trends, and highlighting category events that influence sales outcomes. What We Are Looking For: Bachelor's degree in Business Administration, Marketing, Communications, or related field. 6+ years of relevant account management experience in e-commerce. 4+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings. Demonstrated clean and concise written and oral communication skills. Demonstrated ability to stay organized while prioritizing and managing workflows. Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy. Bonus Points If You Have: Experience manipulating data with technologies such as SQL or similar technology. Demonstrated ability to think big, work hard, and solve problems. Experience working in a startup, retail, digital advertising, or e-commerce environment. Proficiency in German, French, and/or Japanese. Proficiency in Italian highly desirable. Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.