HIVED, a fast-growing London-based climate-tech logistics startup, is seeking a Network Ops Shift Manager. You will lead on-shift teams managing middle-mile parcel transport, acting as the operational SME to meet daily volume, service, and cost targets. You will motivate Associates, make real-time decisions to resolve issues, and drive continuous improvement in a high-pressure environment. This role is a preemptive posting as we scale rapidly.
26/07/2026
Full time
HIVED, a fast-growing London-based climate-tech logistics startup, is seeking a Network Ops Shift Manager. You will lead on-shift teams managing middle-mile parcel transport, acting as the operational SME to meet daily volume, service, and cost targets. You will motivate Associates, make real-time decisions to resolve issues, and drive continuous improvement in a high-pressure environment. This role is a preemptive posting as we scale rapidly.
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Role Overview As a Network Ops Shift Manager, you will lead on-shift teams through the complexities of middle-mile parcel transportation, acting as the operational Subject Matter Expert. You will motivate and coach Associates to meet daily volume, service, and cost targets, making real-time decisions to resolve issues, optimise routes, and drive continuous improvement. You are a confident communicator who balances firm accountability with supportive leadership in a high-pressure setting. This is a key frontline leadership role responsible for shift performance, team development, compliance, and bridging tactical execution with broader operational goals. Heads up: this is a preemptive posting. We're not hiring for this role right now, but expect to open it soon as we keep growing. We're collecting applications early so we can move fast when it does. What you'll be doing Act as the on-shift Subject Matter Expert for all middle-mile operational processes and systems Lead the shift team (Associates) to deliver daily volume on time and within cost targets Monitor real-time performance, proactively resolve exceptions, and re-plan routes/carriers as needed Conduct shift handovers, briefings, and de-briefs with clear actions and accountability Coach and develop Associates through real-time feedback and structured performance conversations Own shift-level reporting and elevate critical issues with recommended solutions to the Manager Drive continuous improvement on shift - identify recurring issues and implement immediate fixes Ensure full compliance with safety, carrier contracts, and audit requirements Ensure on-time set off for all drivers from Redditch On the ground management What we're looking for Proven operational expertise in middle-mile or line-haul transportation Strong leadership presence - able to motivate a team under pressure and hold people accountable Excellent communication skills; able to give clear instructions and challenge constructively Highly adaptable - comfortable making quick decisions in a dynamic environment without much oversight at night Strong problem-solving mindset with the ability to analyse root causes and implement fixes Proficient in operational systems, Excel/Google Sheets for reporting and basic analysis Minimum 2-4 years experience in supply chain/logistics, with at least 1 year in a supervisory/team lead role Nice to Have Experience using advanced reporting tools (Power BI, Looker, SQL) Knowledge of carrier rate cards and cost-to-serve drivers Formal training in Lean, Six Sigma, or continuous improvement How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on-4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on-3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Base Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference)
25/07/2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Role Overview As a Network Ops Shift Manager, you will lead on-shift teams through the complexities of middle-mile parcel transportation, acting as the operational Subject Matter Expert. You will motivate and coach Associates to meet daily volume, service, and cost targets, making real-time decisions to resolve issues, optimise routes, and drive continuous improvement. You are a confident communicator who balances firm accountability with supportive leadership in a high-pressure setting. This is a key frontline leadership role responsible for shift performance, team development, compliance, and bridging tactical execution with broader operational goals. Heads up: this is a preemptive posting. We're not hiring for this role right now, but expect to open it soon as we keep growing. We're collecting applications early so we can move fast when it does. What you'll be doing Act as the on-shift Subject Matter Expert for all middle-mile operational processes and systems Lead the shift team (Associates) to deliver daily volume on time and within cost targets Monitor real-time performance, proactively resolve exceptions, and re-plan routes/carriers as needed Conduct shift handovers, briefings, and de-briefs with clear actions and accountability Coach and develop Associates through real-time feedback and structured performance conversations Own shift-level reporting and elevate critical issues with recommended solutions to the Manager Drive continuous improvement on shift - identify recurring issues and implement immediate fixes Ensure full compliance with safety, carrier contracts, and audit requirements Ensure on-time set off for all drivers from Redditch On the ground management What we're looking for Proven operational expertise in middle-mile or line-haul transportation Strong leadership presence - able to motivate a team under pressure and hold people accountable Excellent communication skills; able to give clear instructions and challenge constructively Highly adaptable - comfortable making quick decisions in a dynamic environment without much oversight at night Strong problem-solving mindset with the ability to analyse root causes and implement fixes Proficient in operational systems, Excel/Google Sheets for reporting and basic analysis Minimum 2-4 years experience in supply chain/logistics, with at least 1 year in a supervisory/team lead role Nice to Have Experience using advanced reporting tools (Power BI, Looker, SQL) Knowledge of carrier rate cards and cost-to-serve drivers Formal training in Lean, Six Sigma, or continuous improvement How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on-4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on-3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Base Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference)
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Role Overview As a Network Operations Coordinator, you will be at the heart of our middle-mile transportation operations, executing the day-to-day movement of parcels with precision and efficiency. You will handle routing, tracking, carrier coordination, and exception management in a dynamic, fast-paced environment, ensuring seamless parcel flow across the network. You thrive on accuracy and adaptability, maintaining high standards of data integrity and compliance while contributing positively to team performance. This is a foundational operational role focused on reliable execution, building essential skills in logistics, and supporting the team's delivery of on-time, cost-effective service. Heads up: this is a preemptive posting. We're not hiring for this role right now, but expect to open it soon as we keep growing. We're collecting applications early so we can move fast when it does. What you'll be doing Execute daily middle-mile transportation tasks (routing, tracking, carrier coordination, exception handling) accurately and on time Ensure all parcels are collected, documented, and handed over correctly at each stage of the middle-mile journey Escalate operational issues promptly and provide clear, factual updates to Supervisors Be first point of call for on the road issues for our collection drivers, and proactively work with them to resolve issues. Work with our partners at third party warehouses or operators to ensure clear bidirectional information flows Maintain accurate system updates and ensure data integrity for every movement Support peak periods by flexibly working extended hours or different shifts when required Adhere strictly to safety, compliance, and carrier performance standards What we're looking for Strong willingness to learn and a proactive attitude toward personal development Ability to thrive in a fast-paced, constantly changing environment Excellent written and spoken English for clear communication with carriers, sites, and internal teams Good attention to detail and a disciplined approach to following processes, ability to identify risks and escalate as needed Reliable team player who contributes positively to shift morale Basic proficiency in Google Sheets/Excel and operational systems Minimum 1 year experience in logistics, transport, or warehousing (preferred but not essential) How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
25/07/2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Role Overview As a Network Operations Coordinator, you will be at the heart of our middle-mile transportation operations, executing the day-to-day movement of parcels with precision and efficiency. You will handle routing, tracking, carrier coordination, and exception management in a dynamic, fast-paced environment, ensuring seamless parcel flow across the network. You thrive on accuracy and adaptability, maintaining high standards of data integrity and compliance while contributing positively to team performance. This is a foundational operational role focused on reliable execution, building essential skills in logistics, and supporting the team's delivery of on-time, cost-effective service. Heads up: this is a preemptive posting. We're not hiring for this role right now, but expect to open it soon as we keep growing. We're collecting applications early so we can move fast when it does. What you'll be doing Execute daily middle-mile transportation tasks (routing, tracking, carrier coordination, exception handling) accurately and on time Ensure all parcels are collected, documented, and handed over correctly at each stage of the middle-mile journey Escalate operational issues promptly and provide clear, factual updates to Supervisors Be first point of call for on the road issues for our collection drivers, and proactively work with them to resolve issues. Work with our partners at third party warehouses or operators to ensure clear bidirectional information flows Maintain accurate system updates and ensure data integrity for every movement Support peak periods by flexibly working extended hours or different shifts when required Adhere strictly to safety, compliance, and carrier performance standards What we're looking for Strong willingness to learn and a proactive attitude toward personal development Ability to thrive in a fast-paced, constantly changing environment Excellent written and spoken English for clear communication with carriers, sites, and internal teams Good attention to detail and a disciplined approach to following processes, ability to identify risks and escalate as needed Reliable team player who contributes positively to shift morale Basic proficiency in Google Sheets/Excel and operational systems Minimum 1 year experience in logistics, transport, or warehousing (preferred but not essential) How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
HIVED is seeking a Network Operations Coordinator in London to join our growing logistics team. You will manage daily middle-mile transportation tasks, routing, tracking, and carrier coordination with a focus on accuracy and timely delivery. This role emphasizes data integrity, safety, and collaboration with drivers, warehouses, and partners. We welcome proactive learners who thrive in a fast-paced environment and are motivated to help scale Europe's first all-electric delivery network.
25/07/2026
Full time
HIVED is seeking a Network Operations Coordinator in London to join our growing logistics team. You will manage daily middle-mile transportation tasks, routing, tracking, and carrier coordination with a focus on accuracy and timely delivery. This role emphasizes data integrity, safety, and collaboration with drivers, warehouses, and partners. We welcome proactive learners who thrive in a fast-paced environment and are motivated to help scale Europe's first all-electric delivery network.
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We're looking for a sharp, business-savvy Staff Data Analyst to drive business outcomes through impactful analytics within our Driver Squad. Our ideal future colleague cares deeply about creating business impact, translating business context and complex analytics into actionable insights and collaborating fluidly across teams Product, Tech, Data as well as Operations and Finance stakeholders. Team structure We believe in opinionated analytics and creating an edge through intelligent use of technology and data in an industry that has been stuck in its ways for too long - for better or worse. That's why we empower our growing team of engineers, data and product folks by embedding them in domain-centered, cross-functional squads for meaningful business context. They take initiative for impactful projects from day one. We hone our craft and grow our skills as data professionals through functional reporting lines and regular catch-ups and knowledge sharing sessions across the Data and wider "HIVEDmind" organisation (= Tech + Data + Product + AI&Automations). Day-to-day activities In your day-to-day you will come up with innovative solutions to business problems and identify new (product) opportunities using data analytics. You will define meaningful KPIs and metrics and capture them in data models and reports. Being embedded in the Driver Squad, you will work closely with your team mates across Tech and Product to deliver performance and efficiency insights and inform the squad's roadmap. You will also collaborate deeply with stakeholders beyond your squad to find efficiency gains and opportunities in our data and processes. How you create impact The Driver Squad's mission is to create the industry's leading delivery operation, identifying and incentivising the best delivery performance across both cost efficiency and delivery quality. You will be leading the squad's work across Driver Pay, Driver Performance and Incentivisation analytics, identifying opportunities for technological innovation all the way through to internal performance and process improvements. Line management While this role is focussed mostly on individual contributions, you will also take line management responsibility for 1-2 Analytics (Engineering) professionals within your team. This role reports directly into the VP Data. Responsibilities Uncover business and product opportunities through robust analytics in a highly complex domain, translating technical insights with clarity for any audience. Shape data-driven decision-making across your squad and the wider operation; develop actionable performance metrics that move the needle. Size and measure the impact of ongoing initiatives and innovations. Build powerful data models and products that deliver actionable insights to your teammates. Line-manage 1-2 Analytics (Engineering) professionals: empower them through clear feedback, meaningful coaching, and leading by example. Raise the bar: role-model analytical rigour and smart pragmatism to shape analytics excellence across the company. Your profile 5+ years of experience in a similar analytics, analytics engineering, business intelligence or data science role. Experience line managing or mentoring other data professionals. A passion for clean, efficient and meaningful SQL queries and Python notebooks. Previous experience using modern BI tools (we use Looker + LookML). AI-savvy to scale yourself and your impact. Deeply outcome-focussed with an analytical mind and the necessary pragmatism to balance rigour with speed. A high-energy and bold communicator who enjoys collaborating across teams from different functions. Technologies we use Analytics: Looker, Data Studio, Python notebooks and geospatial analytics tools Programming languages: Python, SQL Data transformation and data quality: dbt, pandas/ polars, data-diff, Elementary Core data platform: Dagster, dlt and Airbyte, BigQuery, Lakehouse for Iceberg (read about our platform here) Infrastructure: Cloud Run, Cloud Storage, GKE (Google Kubernetes Engine), Terraform Our interviewing process Intro call SQL live coding task (real, anonymised data in a SQL editor) Analytics take-home task and review On-site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
18/07/2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We're looking for a sharp, business-savvy Staff Data Analyst to drive business outcomes through impactful analytics within our Driver Squad. Our ideal future colleague cares deeply about creating business impact, translating business context and complex analytics into actionable insights and collaborating fluidly across teams Product, Tech, Data as well as Operations and Finance stakeholders. Team structure We believe in opinionated analytics and creating an edge through intelligent use of technology and data in an industry that has been stuck in its ways for too long - for better or worse. That's why we empower our growing team of engineers, data and product folks by embedding them in domain-centered, cross-functional squads for meaningful business context. They take initiative for impactful projects from day one. We hone our craft and grow our skills as data professionals through functional reporting lines and regular catch-ups and knowledge sharing sessions across the Data and wider "HIVEDmind" organisation (= Tech + Data + Product + AI&Automations). Day-to-day activities In your day-to-day you will come up with innovative solutions to business problems and identify new (product) opportunities using data analytics. You will define meaningful KPIs and metrics and capture them in data models and reports. Being embedded in the Driver Squad, you will work closely with your team mates across Tech and Product to deliver performance and efficiency insights and inform the squad's roadmap. You will also collaborate deeply with stakeholders beyond your squad to find efficiency gains and opportunities in our data and processes. How you create impact The Driver Squad's mission is to create the industry's leading delivery operation, identifying and incentivising the best delivery performance across both cost efficiency and delivery quality. You will be leading the squad's work across Driver Pay, Driver Performance and Incentivisation analytics, identifying opportunities for technological innovation all the way through to internal performance and process improvements. Line management While this role is focussed mostly on individual contributions, you will also take line management responsibility for 1-2 Analytics (Engineering) professionals within your team. This role reports directly into the VP Data. Responsibilities Uncover business and product opportunities through robust analytics in a highly complex domain, translating technical insights with clarity for any audience. Shape data-driven decision-making across your squad and the wider operation; develop actionable performance metrics that move the needle. Size and measure the impact of ongoing initiatives and innovations. Build powerful data models and products that deliver actionable insights to your teammates. Line-manage 1-2 Analytics (Engineering) professionals: empower them through clear feedback, meaningful coaching, and leading by example. Raise the bar: role-model analytical rigour and smart pragmatism to shape analytics excellence across the company. Your profile 5+ years of experience in a similar analytics, analytics engineering, business intelligence or data science role. Experience line managing or mentoring other data professionals. A passion for clean, efficient and meaningful SQL queries and Python notebooks. Previous experience using modern BI tools (we use Looker + LookML). AI-savvy to scale yourself and your impact. Deeply outcome-focussed with an analytical mind and the necessary pragmatism to balance rigour with speed. A high-energy and bold communicator who enjoys collaborating across teams from different functions. Technologies we use Analytics: Looker, Data Studio, Python notebooks and geospatial analytics tools Programming languages: Python, SQL Data transformation and data quality: dbt, pandas/ polars, data-diff, Elementary Core data platform: Dagster, dlt and Airbyte, BigQuery, Lakehouse for Iceberg (read about our platform here) Infrastructure: Cloud Run, Cloud Storage, GKE (Google Kubernetes Engine), Terraform Our interviewing process Intro call SQL live coding task (real, anonymised data in a SQL editor) Analytics take-home task and review On-site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
HIVED in London seeks a Staff Data Analyst to drive business outcomes via analytics within the Driver Squad. You will translate business context into actionable insights, partnering with Product, Tech, Data, Operations and Finance to improve performance and efficiency. You will shape KPIs, build data models, and collaborate with stakeholders to uncover opportunities, while mentoring 1-2 analytics professionals and leading by example.
18/07/2026
Full time
HIVED in London seeks a Staff Data Analyst to drive business outcomes via analytics within the Driver Squad. You will translate business context into actionable insights, partnering with Product, Tech, Data, Operations and Finance to improve performance and efficiency. You will shape KPIs, build data models, and collaborate with stakeholders to uncover opportunities, while mentoring 1-2 analytics professionals and leading by example.
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We're on a mission to make parcel delivery clean, and our drivers are at the heart of it. If you love getting stuck into meaty backend problems with real purpose, you'll feel right at home building the complex, distributed systems behind HIVED's emission-free delivery network. Every feature you ship puts the right information in a driver's hands at exactly the right moment, helping them deliver smarter and greener from the moment they log on to the very last drop of the day. In the Driver Squad, you'll take genuine ownership of problems across the backend systems and tooling that keep our drivers moving. You'll drive features end-to-end, from discovery through to deployment and monitoring, scoping the solution, weighing the trade-offs, and contributing to the squad's engineering quality, all in close partnership with Product, UX, Operations, and fellow engineers. We're rebuilding parcel delivery from the ground up on a modern stack, with sustainability, flexibility, and scalability baked in from day one. These are real challenges on our roadmap that you'll have a hand in cracking: Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop. Smarter routing. Teach our systems to recognise different types of addresses, like a business that's shut on a weekend, so we stop attempting drops that were never going to land. Fewer wasted miles means faster routes for drivers and lighter emissions. Telemetry that shapes behaviour. Turn on-the-road telemetry data into insight that helps us understand and positively influence how our drivers drive. Never lose a parcel. Build the tooling that detects and traces lost parcels, ideally before a customer ever notices. Why Now We've raised a $42M Series B led by NordicNinja, and a big slice of it is going straight into the engineering teams you'd be joining. This role exists because we're scaling fast. The traction is real: over 6.5 million parcels delivered across London for the likes of John Lewis, Zara, Uniqlo, and Nespresso, 99% on-time, and customer satisfaction north of 90% in an industry that averages around 32%. We're growing quickly and rolling out to new UK cities. We're also a certified B Corp and one of the only fully electric delivery networks around, so sustainability isn't a marketing line, it's the model. And as the business grows, so do the engineering problems. Every new city and every jump in parcel volume reshapes what our systems need to handle, so you'll be solving real scaling challenges first-hand. You'll also stay close to the operation, on the ground with drivers and ops rather than removed from the people your work actually serves. What You'll be Doing Ship features that matter. Take defined features from idea to live, breaking down the problem, weighing the trade-offs, and helping the squad prioritise by impact. Write code you're proud of. Clean, tested, well-documented, and built to scale, the kind of code the whole team can pick up and run with. Raise the bar together. Dive into code reviews as both author and reviewer, and spot improvements within the squad's scope before they become problems. Partner, don't just build. Work shoulder to shoulder with Product, UX, and Operations, let real data guide your calls, and share what you learn with the wider engineering team. Own it in production. Deploy, monitor, and once you're settled in, join the on-call rota to keep things humming. What We're Looking For A Bachelor's or Master's degree in Computer Science, or a related STEM field (or equivalent practical experience). 3+ years of backend software engineering experience, including exposure to distributed systems. Proficiency in at least one typed backend language, with the ability to ramp up quickly on HIVED's stack. Experience designing, building, and running production services on a major cloud platform (AWS preferred). Experience with relational databases and Infrastructure as Code. Strong collaboration and written and verbal communication skills, with the confidence to work across disciplines. Nice to have Working knowledge of Go, TypeScript, and AWS. Exposure to logistics, mobility or operational-domain systems. Evidence of self-directed learning, such as personal projects or open source contributions. Technologies we use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS (PostgreSQL) React, React Native GitHub, GitHub Actions Grafana, Loki Claude Code Event-driven architecture and domain-driven design Our interviewing process Intro call with the hiring manager Live coding challenge solving a problem A take home case study, followed by a design discussion On-site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
17/07/2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We're on a mission to make parcel delivery clean, and our drivers are at the heart of it. If you love getting stuck into meaty backend problems with real purpose, you'll feel right at home building the complex, distributed systems behind HIVED's emission-free delivery network. Every feature you ship puts the right information in a driver's hands at exactly the right moment, helping them deliver smarter and greener from the moment they log on to the very last drop of the day. In the Driver Squad, you'll take genuine ownership of problems across the backend systems and tooling that keep our drivers moving. You'll drive features end-to-end, from discovery through to deployment and monitoring, scoping the solution, weighing the trade-offs, and contributing to the squad's engineering quality, all in close partnership with Product, UX, Operations, and fellow engineers. We're rebuilding parcel delivery from the ground up on a modern stack, with sustainability, flexibility, and scalability baked in from day one. These are real challenges on our roadmap that you'll have a hand in cracking: Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop. Smarter routing. Teach our systems to recognise different types of addresses, like a business that's shut on a weekend, so we stop attempting drops that were never going to land. Fewer wasted miles means faster routes for drivers and lighter emissions. Telemetry that shapes behaviour. Turn on-the-road telemetry data into insight that helps us understand and positively influence how our drivers drive. Never lose a parcel. Build the tooling that detects and traces lost parcels, ideally before a customer ever notices. Why Now We've raised a $42M Series B led by NordicNinja, and a big slice of it is going straight into the engineering teams you'd be joining. This role exists because we're scaling fast. The traction is real: over 6.5 million parcels delivered across London for the likes of John Lewis, Zara, Uniqlo, and Nespresso, 99% on-time, and customer satisfaction north of 90% in an industry that averages around 32%. We're growing quickly and rolling out to new UK cities. We're also a certified B Corp and one of the only fully electric delivery networks around, so sustainability isn't a marketing line, it's the model. And as the business grows, so do the engineering problems. Every new city and every jump in parcel volume reshapes what our systems need to handle, so you'll be solving real scaling challenges first-hand. You'll also stay close to the operation, on the ground with drivers and ops rather than removed from the people your work actually serves. What You'll be Doing Ship features that matter. Take defined features from idea to live, breaking down the problem, weighing the trade-offs, and helping the squad prioritise by impact. Write code you're proud of. Clean, tested, well-documented, and built to scale, the kind of code the whole team can pick up and run with. Raise the bar together. Dive into code reviews as both author and reviewer, and spot improvements within the squad's scope before they become problems. Partner, don't just build. Work shoulder to shoulder with Product, UX, and Operations, let real data guide your calls, and share what you learn with the wider engineering team. Own it in production. Deploy, monitor, and once you're settled in, join the on-call rota to keep things humming. What We're Looking For A Bachelor's or Master's degree in Computer Science, or a related STEM field (or equivalent practical experience). 3+ years of backend software engineering experience, including exposure to distributed systems. Proficiency in at least one typed backend language, with the ability to ramp up quickly on HIVED's stack. Experience designing, building, and running production services on a major cloud platform (AWS preferred). Experience with relational databases and Infrastructure as Code. Strong collaboration and written and verbal communication skills, with the confidence to work across disciplines. Nice to have Working knowledge of Go, TypeScript, and AWS. Exposure to logistics, mobility or operational-domain systems. Evidence of self-directed learning, such as personal projects or open source contributions. Technologies we use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS (PostgreSQL) React, React Native GitHub, GitHub Actions Grafana, Loki Claude Code Event-driven architecture and domain-driven design Our interviewing process Intro call with the hiring manager Live coding challenge solving a problem A take home case study, followed by a design discussion On-site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here