Based: Within commuting distance of a Cura TerraeGroupoffice Salary: DOE with company benefits We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK. As a key member of our support team, you will provide remote technicalassistanceto customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service. About the Role This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service. Key Responsibilities Provide technical support to customers by telephone and email. Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge. Configure data loggers,monitoringsoftware, and associated systems. Coordinate planned maintenance visits and reactive service callouts. Prioritise support requests to meet customer expectations and service targets. Escalate unresolved issues and arrange engineer attendance whenrequired. Maintainaccurateservice records, schedules, and customer communications. Liaise with customers, engineers, and internal teams to support service activities. Ensure compliance with company procedures, quality standards, and health and safety requirements. WhatWe'reLooking For We areseekinga proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively. Key Skills & Experience Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Good IT skills, including Microsoft Office and remote support tools. Strong organisational skills and attention to detail. Ability to communicate technical information clearly. Self-motivated, professional, and able to work independently and as part of a team. Preferred Skills and Knowledge Technical qualification or experience in engineering, electronics, or instrumentation. Knowledge of monitoring equipment, data loggers, or communications systems. Understanding of air quality or environmental monitoring equipment. Awareness of networking, telemetry, or remote communications. Experience supporting technical equipment, service activities, or engineer scheduling. What We Offer At Cura Terrae,you'lljoin a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company's success while developing your career in an exciting, fast-evolving sector. Competitive salary 25 days holiday (plus bank holidays) Company pension scheme Companywide social events Healthcare cash plan Salary Sacrifice car scheme Cycle to work scheme Ongoing career development, including paid professional memberships About Cura Terrae Cura Terrae is a Great Place to Work -certified environmental services group, helping clients achieve their sustainability and regulatory goals.Cura Terraeprovides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship. We'reproud of our collaborative, inclusivecultureand our shared mission to protect the environment for future generations. Why Join Us? AtCura Terrae Air,you'llbe part of a forward-thinking team dedicated to deliveringcutting-edgesolutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.
26/07/2026
Full time
Based: Within commuting distance of a Cura TerraeGroupoffice Salary: DOE with company benefits We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK. As a key member of our support team, you will provide remote technicalassistanceto customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service. About the Role This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service. Key Responsibilities Provide technical support to customers by telephone and email. Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge. Configure data loggers,monitoringsoftware, and associated systems. Coordinate planned maintenance visits and reactive service callouts. Prioritise support requests to meet customer expectations and service targets. Escalate unresolved issues and arrange engineer attendance whenrequired. Maintainaccurateservice records, schedules, and customer communications. Liaise with customers, engineers, and internal teams to support service activities. Ensure compliance with company procedures, quality standards, and health and safety requirements. WhatWe'reLooking For We areseekinga proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively. Key Skills & Experience Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Good IT skills, including Microsoft Office and remote support tools. Strong organisational skills and attention to detail. Ability to communicate technical information clearly. Self-motivated, professional, and able to work independently and as part of a team. Preferred Skills and Knowledge Technical qualification or experience in engineering, electronics, or instrumentation. Knowledge of monitoring equipment, data loggers, or communications systems. Understanding of air quality or environmental monitoring equipment. Awareness of networking, telemetry, or remote communications. Experience supporting technical equipment, service activities, or engineer scheduling. What We Offer At Cura Terrae,you'lljoin a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company's success while developing your career in an exciting, fast-evolving sector. Competitive salary 25 days holiday (plus bank holidays) Company pension scheme Companywide social events Healthcare cash plan Salary Sacrifice car scheme Cycle to work scheme Ongoing career development, including paid professional memberships About Cura Terrae Cura Terrae is a Great Place to Work -certified environmental services group, helping clients achieve their sustainability and regulatory goals.Cura Terraeprovides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship. We'reproud of our collaborative, inclusivecultureand our shared mission to protect the environment for future generations. Why Join Us? AtCura Terrae Air,you'llbe part of a forward-thinking team dedicated to deliveringcutting-edgesolutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.
Cura Terrae is seeking a Technical Support Engineer to join Cura Terrae Air in the UK. The role combines technical troubleshooting, customer support, and service coordination to ensure reliability and performance of air quality monitoring systems. You will diagnose faults remotely, configure monitoring systems, and coordinate field service activities. The ideal candidate has strong communication and problem-solving skills, IT proficiency, and the ability to work independently while coordinating
25/07/2026
Full time
Cura Terrae is seeking a Technical Support Engineer to join Cura Terrae Air in the UK. The role combines technical troubleshooting, customer support, and service coordination to ensure reliability and performance of air quality monitoring systems. You will diagnose faults remotely, configure monitoring systems, and coordinate field service activities. The ideal candidate has strong communication and problem-solving skills, IT proficiency, and the ability to work independently while coordinating
Based: Within commuting distance of a Cura Terrae Group office Salary: DOE with company benefits We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK. As a key member of our support team, you will provide remote technical assistance to customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service. About the Role This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service. Key Responsibilities Provide technical support to customers by telephone and email. Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge. Configure data loggers, monitoring software, and associated systems. Coordinate planned maintenance visits and reactive service callouts. Prioritise support requests to meet customer expectations and service targets. Escalate unresolved issues and arrange engineer attendance when required. Maintain accurate service records, schedules, and customer communications. Liaise with customers, engineers, and internal teams to support service activities. Ensure compliance with company procedures, quality standards, and health and safety requirements. What We're Looking For We are seeking a proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively. Key Skills & Experience Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Good IT skills, including Microsoft Office and remote support tools. Strong organisational skills and attention to detail. Ability to communicate technical information clearly. Self-motivated, professional, and able to work independently and as part of a team. Preferred Skills and Knowledge Technical qualification or experience in engineering, electronics, or instrumentation. Knowledge of monitoring equipment, data loggers, or communications systems. Understanding of air quality or environmental monitoring equipment. Awareness of networking, telemetry, or remote communications. Experience supporting technical equipment, service activities, or engineer scheduling. What We Offer At Cura Terrae, you'll join a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company's success while developing your career in an exciting, fast-evolving sector. Company pension scheme Companywide social events Salary Sacrifice car scheme Cycle to work scheme About Cura Terrae Cura Terrae is a Great Place to Work-certified environmental services group, helping clients achieve their sustainability and regulatory goals. Cura Terrae provides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship. We're proud of our collaborative, inclusive culture and our shared mission to protect the environment for future generations. Why Join Us? At Cura Terrae Air, you'll be part of a forward-thinking team dedicated to delivering cutting-edge solutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.
18/07/2026
Full time
Based: Within commuting distance of a Cura Terrae Group office Salary: DOE with company benefits We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK. As a key member of our support team, you will provide remote technical assistance to customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service. About the Role This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service. Key Responsibilities Provide technical support to customers by telephone and email. Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge. Configure data loggers, monitoring software, and associated systems. Coordinate planned maintenance visits and reactive service callouts. Prioritise support requests to meet customer expectations and service targets. Escalate unresolved issues and arrange engineer attendance when required. Maintain accurate service records, schedules, and customer communications. Liaise with customers, engineers, and internal teams to support service activities. Ensure compliance with company procedures, quality standards, and health and safety requirements. What We're Looking For We are seeking a proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively. Key Skills & Experience Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Good IT skills, including Microsoft Office and remote support tools. Strong organisational skills and attention to detail. Ability to communicate technical information clearly. Self-motivated, professional, and able to work independently and as part of a team. Preferred Skills and Knowledge Technical qualification or experience in engineering, electronics, or instrumentation. Knowledge of monitoring equipment, data loggers, or communications systems. Understanding of air quality or environmental monitoring equipment. Awareness of networking, telemetry, or remote communications. Experience supporting technical equipment, service activities, or engineer scheduling. What We Offer At Cura Terrae, you'll join a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company's success while developing your career in an exciting, fast-evolving sector. Company pension scheme Companywide social events Salary Sacrifice car scheme Cycle to work scheme About Cura Terrae Cura Terrae is a Great Place to Work-certified environmental services group, helping clients achieve their sustainability and regulatory goals. Cura Terrae provides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship. We're proud of our collaborative, inclusive culture and our shared mission to protect the environment for future generations. Why Join Us? At Cura Terrae Air, you'll be part of a forward-thinking team dedicated to delivering cutting-edge solutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.
Cura Terrae Air is seeking a skilled Technical Support Engineer to join our team. The role focuses on remote troubleshooting, configuration of monitoring systems, and coordinating field service activities to ensure reliable air quality monitoring across the UK. You will diagnose equipment and software faults, provide responsive customer support, and liaise with engineers and internal teams to deliver high-quality service and customer care.
16/07/2026
Full time
Cura Terrae Air is seeking a skilled Technical Support Engineer to join our team. The role focuses on remote troubleshooting, configuration of monitoring systems, and coordinating field service activities to ensure reliable air quality monitoring across the UK. You will diagnose equipment and software faults, provide responsive customer support, and liaise with engineers and internal teams to deliver high-quality service and customer care.