Takeda
City Of Westminster, London
Job Description Data Products Lead - UK & Ireland Opportunity Data Products Lead is working in close partnership with cross-functional partners across the UK & Ireland, IBU and ICC teams, you will lead the implementation, adoption and continuous improvement of data products and analytics capabilities that enable stronger local commercial decision-making. You will lead and implement the scaling and local rollout of global data products and analytics with cross-functional teams, ensuring insights directly inform commercial decisions such as channel mix, investment prioritization and inline brand performance. You will partner with local, regional and global teams to drive integration and adoption of global data and analytics products, including Marketing Mix Modelling and Next Best Action, and translate analytical outputs into locally relevant actions. At the same time you will act as a data ambassador and trusted partner to elevate data and technology fluency across LOCs, helping embed consistent, evidence-based ways of working across the cluster. Job Responsibilities Lead and implement scaling and adoption of global data and analytics products, including Marketing Mix Modelling and Next Best Action. Partner with cross-functional teams to plan and implement local onboarding, prepare and validate local datasets, enable user access and setup, resolve adoption barriers and ensure products are embedded into business routines. Lead and implement hands-on requirements discovery and business analysis in partnership with local functions. Frame the underlying business problem before a solution is chosen by eliciting needs, mapping current-state process and data flows, identifying root causes and aligning stakeholders on whether the issue is best addressed through data, process or technology. Produce clear problem statements, options and trade-off assessments that support informed decisions. Lead and implement foundational data management practices for data products. Including data sourcing and ingestion of local datasets, data cataloguing, security, access and quality controls, and local data contracts in partnership with relevant data owners and delivery teams. Contextualize analytics outputs with local business realities. Partner directly with cross-functional stakeholders to interpret dashboards and analytical models, challenge assumptions, reconcile discrepancies and translate outputs into locally meaningful actions that can be implemented by commercial teams. Partner with ICC/GCC for scalable delivery. Lead and implement the connection between business needs and ICC/GCC delivery teams, ensuring DD&T data products and services are implemented effectively, feedback is captured, and improvements are prioritized and acted upon. Act as a recognized thought leader for analytics and data science and as a hands-on data ambassador to raise data fluency across LOCs. Lead and implement practical enablement through training sessions and examples that help teams request, interpret and implement data-driven decisions with greater confidence and consistency. What you bring to Takeda 5+ years of experience in data and analytics, including leading and implementing cross-functional delivery or adoption of data products in a commercial environment. Strong understanding of enterprise technology platforms, data landscapes and data architecture within a global pharmaceutical organization, with the ability to partner across business, technology and delivery teams. Demonstrated experience working with advanced commercial analytics use cases such as marketing mix modeling, promotional effectiveness, elasticity analysis, or scenario simulation in a pharmaceutical or regulated commercial context. Demonstrated ability to translate business needs into data and technical requirements, interrogate advanced analytics outputs and guide cross-functional teams toward practical implementation. Knowledge of Takeda MarTech and Salesforce tech stack. Hands-on working knowledge of data platforms such as Databricks and data modelling. Knowledge of ETL, APIs and how to connect to databases. Technical knowledge of different digital channels including web, apps, surveys. Project management and change management experience. Proven ability to partner with commercial, medical, technology, data and delivery teams to implement data products and embed new ways of working across markets or LOCs. Knowledge, experience and know-how of all data sources (customer, financial, patients, etc.) and underlying data structures. Knowledge of data privacy and compliance requirements in a regulated environment, including UK GDPR and the ABPI Code of Practice. Leads and implements through influence without authority, gaining commitment across functions to move ideas from alignment into hands-on delivery and adoption. Comfortable operating in ambiguity, structuring complex topics and guiding teams toward practical decisions and measurable outcomes. Builds trusted partnerships across functions and roles, leveraging formal and informal networks to align priorities, remove barriers and deliver outcomes. Communicates complex data and analytics topics clearly and persuasively, adapting messages for business, technical and delivery audiences. Leads and implements with cross-functional teams to develop, embed and continuously improve innovative data-driven growth initiatives. Extensive expertise, passion and understanding of data sources, especially the Customer Data domain within Takeda. Applies Agile ways of working to lead, implement and improve delivery practices across teams. At Takeda we unite in diversity. Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team. Locations Paddington, Great Britain Base Salary Range: £70,100.00 - £96,360.00 For information about our benefits, please click here. Worker Type Employee Worker Sub-Type Regular Time Type Full time
Job Description Data Products Lead - UK & Ireland Opportunity Data Products Lead is working in close partnership with cross-functional partners across the UK & Ireland, IBU and ICC teams, you will lead the implementation, adoption and continuous improvement of data products and analytics capabilities that enable stronger local commercial decision-making. You will lead and implement the scaling and local rollout of global data products and analytics with cross-functional teams, ensuring insights directly inform commercial decisions such as channel mix, investment prioritization and inline brand performance. You will partner with local, regional and global teams to drive integration and adoption of global data and analytics products, including Marketing Mix Modelling and Next Best Action, and translate analytical outputs into locally relevant actions. At the same time you will act as a data ambassador and trusted partner to elevate data and technology fluency across LOCs, helping embed consistent, evidence-based ways of working across the cluster. Job Responsibilities Lead and implement scaling and adoption of global data and analytics products, including Marketing Mix Modelling and Next Best Action. Partner with cross-functional teams to plan and implement local onboarding, prepare and validate local datasets, enable user access and setup, resolve adoption barriers and ensure products are embedded into business routines. Lead and implement hands-on requirements discovery and business analysis in partnership with local functions. Frame the underlying business problem before a solution is chosen by eliciting needs, mapping current-state process and data flows, identifying root causes and aligning stakeholders on whether the issue is best addressed through data, process or technology. Produce clear problem statements, options and trade-off assessments that support informed decisions. Lead and implement foundational data management practices for data products. Including data sourcing and ingestion of local datasets, data cataloguing, security, access and quality controls, and local data contracts in partnership with relevant data owners and delivery teams. Contextualize analytics outputs with local business realities. Partner directly with cross-functional stakeholders to interpret dashboards and analytical models, challenge assumptions, reconcile discrepancies and translate outputs into locally meaningful actions that can be implemented by commercial teams. Partner with ICC/GCC for scalable delivery. Lead and implement the connection between business needs and ICC/GCC delivery teams, ensuring DD&T data products and services are implemented effectively, feedback is captured, and improvements are prioritized and acted upon. Act as a recognized thought leader for analytics and data science and as a hands-on data ambassador to raise data fluency across LOCs. Lead and implement practical enablement through training sessions and examples that help teams request, interpret and implement data-driven decisions with greater confidence and consistency. What you bring to Takeda 5+ years of experience in data and analytics, including leading and implementing cross-functional delivery or adoption of data products in a commercial environment. Strong understanding of enterprise technology platforms, data landscapes and data architecture within a global pharmaceutical organization, with the ability to partner across business, technology and delivery teams. Demonstrated experience working with advanced commercial analytics use cases such as marketing mix modeling, promotional effectiveness, elasticity analysis, or scenario simulation in a pharmaceutical or regulated commercial context. Demonstrated ability to translate business needs into data and technical requirements, interrogate advanced analytics outputs and guide cross-functional teams toward practical implementation. Knowledge of Takeda MarTech and Salesforce tech stack. Hands-on working knowledge of data platforms such as Databricks and data modelling. Knowledge of ETL, APIs and how to connect to databases. Technical knowledge of different digital channels including web, apps, surveys. Project management and change management experience. Proven ability to partner with commercial, medical, technology, data and delivery teams to implement data products and embed new ways of working across markets or LOCs. Knowledge, experience and know-how of all data sources (customer, financial, patients, etc.) and underlying data structures. Knowledge of data privacy and compliance requirements in a regulated environment, including UK GDPR and the ABPI Code of Practice. Leads and implements through influence without authority, gaining commitment across functions to move ideas from alignment into hands-on delivery and adoption. Comfortable operating in ambiguity, structuring complex topics and guiding teams toward practical decisions and measurable outcomes. Builds trusted partnerships across functions and roles, leveraging formal and informal networks to align priorities, remove barriers and deliver outcomes. Communicates complex data and analytics topics clearly and persuasively, adapting messages for business, technical and delivery audiences. Leads and implements with cross-functional teams to develop, embed and continuously improve innovative data-driven growth initiatives. Extensive expertise, passion and understanding of data sources, especially the Customer Data domain within Takeda. Applies Agile ways of working to lead, implement and improve delivery practices across teams. At Takeda we unite in diversity. Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team. Locations Paddington, Great Britain Base Salary Range: £70,100.00 - £96,360.00 For information about our benefits, please click here. Worker Type Employee Worker Sub-Type Regular Time Type Full time
Takeda
City Of Westminster, London
Job Description CRM & CXF Enablement Lead - UK & Ireland Opportunity The CRM & CXF Enablement Lead is responsible for enabling the successful deployment, adoption, and optimization of CRM and related customer engagement platforms within the UK & Ireland. This role leads the local transition to the Customer Experience of the Future (CXF), ensuring a stable, compliant, and well-supported CRM environment while planning and executing the end-to-end migration to CXF. The role is accountable for driving adoption of new capabilities and ensuring they deliver value for Medical and Commercial teams. Working closely with Commercial, Medical, Marketing & Commercial Excellence (MCE), Enterprise DD&T, and global DD&T teams, the CRM/CXF Enablement Lead provides the platform, configuration, data, integration, and compliance foundations that customer engagement capabilities depend upon. In partnership with the CRM Manager within Commercial & Marketing Operations, the role serves as a key business-facing DD&T partner, helping local teams maximize value from customer engagement technologies while supporting the evolution of future platform capabilities. Job Responsibilities CXF Migration & Adoption Lead the end-to-end transition to Customer Experience of the Future (CXF) within the UK & Ireland. Drive deployment, readiness, adoption, and value realization of new CXF capabilities. Lead migration of Medispend, TakedaConnect, and related customer engagement capabilities. Coordinate local change management and user enablement activities. CRM & Customer Engagement Platforms Serve as the DD&T owner for CRM and related customer engagement platforms. Manage platform configuration, releases, integrations, access management, and operational support. Enable customer engagement capabilities including audience management, lead generation, and campaign execution. Ensure interoperability across customer engagement, content, and analytics platforms. Monitor platform health, utilization, and effectiveness. Platform Governance, Configuration and Compliance Maintain platform configurations aligned to local business needs. Support compliance with Takeda policies and global governance, privacy, and security standards. Partner with business teams to improve platform utilization and data quality. Gather user feedback and identify improvement opportunities. Future Platform Capabilities Support deployment and adoption of AgentForce and AI-enabled CRM capabilities. Identify opportunities to improve customer engagement and operational efficiency through automation and emerging technologies. Support evolution of future customer engagement platform capabilities. What you bring to Takeda University degree required in a relevant field such as information technology, computer science, business, life sciences, or a related discipline. 5+ years of relevant CRM/technology experience in pharmaceutical/life sciences, in roles such as CRM Product Owner, CRM/Technology Manager, Project Manager, Analyst, or Business Partner. Experience leading platform migrations or major CRM releases, ideally including next-generation customer engagement platforms (e.g., Customer Experience of the Future / Vault CRM). Strong hands-on expertise with CRM and related platforms - Veeva CRM, Salesforce, Veeva Vault, Align, PromoMats - and BI tools such as Power BI. Proficiency in data analysis, data cleaning, and data governance best practices for customer-domain data. Working understanding of field-force processes (targeting, interaction planning, account planning) - sufficient to enable, but not own, SFE and CRM business administration. Strong business analysis and project management skills, including translating business needs into technology requirements. Strong stakeholder and change management skills in a complex, global, multi-stakeholder organization. Knowledge of data privacy, consent management, and compliance requirements in a regulated environment, including UK GDPR and the ABPI Code of Practice. Data-driven and quality-focused - uses data to make decisions and takes pride in trustworthy, well-governed CRM data. Bridges technology and business - communicates complex platform and data topics clearly to technical and non-technical audiences. Takes initiative and works independently; demonstrates curiosity and a growth mindset. Collaborative and influential across functions and geographies; builds trust and drives adoption without authority. Strong digital fluency and security awareness - leverages digital collaboration tools and protects sensitive information. Additional At Takeda we unite in diversity. Takeda is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and strive to improve workplace experience and accessibility for everyone. Locations Paddington, Great Britain Base Salary Range: £70,100.00 - £96,360.00 For information about our benefits, please contact Takeda. Worker Type Employee Worker Sub-Type Regular Time Type Full time
Job Description CRM & CXF Enablement Lead - UK & Ireland Opportunity The CRM & CXF Enablement Lead is responsible for enabling the successful deployment, adoption, and optimization of CRM and related customer engagement platforms within the UK & Ireland. This role leads the local transition to the Customer Experience of the Future (CXF), ensuring a stable, compliant, and well-supported CRM environment while planning and executing the end-to-end migration to CXF. The role is accountable for driving adoption of new capabilities and ensuring they deliver value for Medical and Commercial teams. Working closely with Commercial, Medical, Marketing & Commercial Excellence (MCE), Enterprise DD&T, and global DD&T teams, the CRM/CXF Enablement Lead provides the platform, configuration, data, integration, and compliance foundations that customer engagement capabilities depend upon. In partnership with the CRM Manager within Commercial & Marketing Operations, the role serves as a key business-facing DD&T partner, helping local teams maximize value from customer engagement technologies while supporting the evolution of future platform capabilities. Job Responsibilities CXF Migration & Adoption Lead the end-to-end transition to Customer Experience of the Future (CXF) within the UK & Ireland. Drive deployment, readiness, adoption, and value realization of new CXF capabilities. Lead migration of Medispend, TakedaConnect, and related customer engagement capabilities. Coordinate local change management and user enablement activities. CRM & Customer Engagement Platforms Serve as the DD&T owner for CRM and related customer engagement platforms. Manage platform configuration, releases, integrations, access management, and operational support. Enable customer engagement capabilities including audience management, lead generation, and campaign execution. Ensure interoperability across customer engagement, content, and analytics platforms. Monitor platform health, utilization, and effectiveness. Platform Governance, Configuration and Compliance Maintain platform configurations aligned to local business needs. Support compliance with Takeda policies and global governance, privacy, and security standards. Partner with business teams to improve platform utilization and data quality. Gather user feedback and identify improvement opportunities. Future Platform Capabilities Support deployment and adoption of AgentForce and AI-enabled CRM capabilities. Identify opportunities to improve customer engagement and operational efficiency through automation and emerging technologies. Support evolution of future customer engagement platform capabilities. What you bring to Takeda University degree required in a relevant field such as information technology, computer science, business, life sciences, or a related discipline. 5+ years of relevant CRM/technology experience in pharmaceutical/life sciences, in roles such as CRM Product Owner, CRM/Technology Manager, Project Manager, Analyst, or Business Partner. Experience leading platform migrations or major CRM releases, ideally including next-generation customer engagement platforms (e.g., Customer Experience of the Future / Vault CRM). Strong hands-on expertise with CRM and related platforms - Veeva CRM, Salesforce, Veeva Vault, Align, PromoMats - and BI tools such as Power BI. Proficiency in data analysis, data cleaning, and data governance best practices for customer-domain data. Working understanding of field-force processes (targeting, interaction planning, account planning) - sufficient to enable, but not own, SFE and CRM business administration. Strong business analysis and project management skills, including translating business needs into technology requirements. Strong stakeholder and change management skills in a complex, global, multi-stakeholder organization. Knowledge of data privacy, consent management, and compliance requirements in a regulated environment, including UK GDPR and the ABPI Code of Practice. Data-driven and quality-focused - uses data to make decisions and takes pride in trustworthy, well-governed CRM data. Bridges technology and business - communicates complex platform and data topics clearly to technical and non-technical audiences. Takes initiative and works independently; demonstrates curiosity and a growth mindset. Collaborative and influential across functions and geographies; builds trust and drives adoption without authority. Strong digital fluency and security awareness - leverages digital collaboration tools and protects sensitive information. Additional At Takeda we unite in diversity. Takeda is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and strive to improve workplace experience and accessibility for everyone. Locations Paddington, Great Britain Base Salary Range: £70,100.00 - £96,360.00 For information about our benefits, please contact Takeda. Worker Type Employee Worker Sub-Type Regular Time Type Full time