Argenbright Security Europe Limited (trading as ASEL)
Exeter, Devon
Are you an experienced fire and security engineer who wants to be genuinely valued, properly rewarded, and given real opportunities to progress? At ASEL Argenbright Security Europe Ltd, we are growing our Exeter/Plymouth operation and are looking for an Area Service Engineer who takes pride in their work and wants to be part of a business that invests in its people. The Package Starting salary of £35,000 to £39,000, dependent on experience with OTE of £50,000 plus Overtime available, significantly boosting your take home pay Company vehicle included, fully equipped Paid door to door travel, your working day starts when you leave home 1 in 6 on call rota, one of the fairest in the industry Full-time Permanent Nottingham/Derby region Why Join ASEL We know the best engineers have options. Here is what makes this role stand out: Your expertise is recognised and rewarded from day one Continuous investment in your technical development, including training on Milestone, Genetec, Avigilon, and emerging platforms Real career progression within a growing national business that promotes from within A collaborative, high performing team that holds itself to a premium standard The Role As an Area Service Engineer covering Exeter/Plymouth , you will take full ownership of service and maintenance delivery across your region. You will be the face of ASEL to our clients, and your work will directly shape their confidence in our service. Day to day you will: Own your service area, managing maintenance calls, reactive faults, and small project works Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems Deliver first time fixes wherever possible, minimising repeat visitsBuild strong, lasting relationships with clients at all levels Communicate proactively with your line manager on workload and outstanding issues Participate in a 1 in 6 out of hours on call rota What We Are Looking For Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire Strong knowledge of IP based security systems. A methodical fault finding mindset with a commitment to quality A professional, customer focused approach Full UK driving licence A positive attitude toward continuous learning Your Benefits Package Salary £35,000 to £39,000 plus overtime Company vehicle and paid door to door travel Access rewards and retail discount platform Employee of the Month scheme with £50 reward 110% Club recognising outstanding performance with prizes and cash awards Wagestream, flexible access to your earned wages Employee Assistance Programme Purchase additional holidays Apprenticeship pathways and structured training Clear progression opportunities within a growing national business About ASEL ASEL Argenbright Security Europe Ltd is a recognised industry leader in integrated security solutions. We design and deliver intelligent, tailored security programmes combining advanced technology, expert people, and robust operational processes. We use data driven security risk modelling to help our clients reduce risk and achieve measurable operational efficiencies. We are committed to attracting, developing, and retaining exceptional talent. When you join ASEL, your contribution matters. ASEL is an equal opportunities employer. All employment decisions are based on merit, skills, and ability. Ready to take the next step? Apply now.
07/07/2026
Full time
Are you an experienced fire and security engineer who wants to be genuinely valued, properly rewarded, and given real opportunities to progress? At ASEL Argenbright Security Europe Ltd, we are growing our Exeter/Plymouth operation and are looking for an Area Service Engineer who takes pride in their work and wants to be part of a business that invests in its people. The Package Starting salary of £35,000 to £39,000, dependent on experience with OTE of £50,000 plus Overtime available, significantly boosting your take home pay Company vehicle included, fully equipped Paid door to door travel, your working day starts when you leave home 1 in 6 on call rota, one of the fairest in the industry Full-time Permanent Nottingham/Derby region Why Join ASEL We know the best engineers have options. Here is what makes this role stand out: Your expertise is recognised and rewarded from day one Continuous investment in your technical development, including training on Milestone, Genetec, Avigilon, and emerging platforms Real career progression within a growing national business that promotes from within A collaborative, high performing team that holds itself to a premium standard The Role As an Area Service Engineer covering Exeter/Plymouth , you will take full ownership of service and maintenance delivery across your region. You will be the face of ASEL to our clients, and your work will directly shape their confidence in our service. Day to day you will: Own your service area, managing maintenance calls, reactive faults, and small project works Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems Deliver first time fixes wherever possible, minimising repeat visitsBuild strong, lasting relationships with clients at all levels Communicate proactively with your line manager on workload and outstanding issues Participate in a 1 in 6 out of hours on call rota What We Are Looking For Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire Strong knowledge of IP based security systems. A methodical fault finding mindset with a commitment to quality A professional, customer focused approach Full UK driving licence A positive attitude toward continuous learning Your Benefits Package Salary £35,000 to £39,000 plus overtime Company vehicle and paid door to door travel Access rewards and retail discount platform Employee of the Month scheme with £50 reward 110% Club recognising outstanding performance with prizes and cash awards Wagestream, flexible access to your earned wages Employee Assistance Programme Purchase additional holidays Apprenticeship pathways and structured training Clear progression opportunities within a growing national business About ASEL ASEL Argenbright Security Europe Ltd is a recognised industry leader in integrated security solutions. We design and deliver intelligent, tailored security programmes combining advanced technology, expert people, and robust operational processes. We use data driven security risk modelling to help our clients reduce risk and achieve measurable operational efficiencies. We are committed to attracting, developing, and retaining exceptional talent. When you join ASEL, your contribution matters. ASEL is an equal opportunities employer. All employment decisions are based on merit, skills, and ability. Ready to take the next step? Apply now.
Argenbright Security Europe Limited (trading as ASEL)
City, Newcastle Upon Tyne
Argenbright Security Europe Limited (trading as ASEL) is hiring a Site Security Officer in Fawdon. You will provide visible deterrence on-site, respond to incidents, and conduct patrols. The successful candidate will hold a valid SIA license and possess excellent communication skills. The position offers 42 hours per week with a competitive hourly rate of £12.50. Benefits include SIA license renewal and training investments.
06/07/2026
Full time
Argenbright Security Europe Limited (trading as ASEL) is hiring a Site Security Officer in Fawdon. You will provide visible deterrence on-site, respond to incidents, and conduct patrols. The successful candidate will hold a valid SIA license and possess excellent communication skills. The position offers 42 hours per week with a competitive hourly rate of £12.50. Benefits include SIA license renewal and training investments.
Argenbright Security Europe Limited (trading as ASEL)
Cardiff, South Glamorgan
Are you an experienced fire and security engineer who wants to be genuinely valued, properly rewarded, and given real opportunities to progress? The Package Starting salary of £35,000 to £39,000, dependent on experience with OTE of £50,000 plus Overtime available, significantly boosting your take home pay Company vehicle included, fully equipped Paid door to door travel, your working day starts when you leave home 1 in 6 on call rota, one of the fairest in the industry Full-time Permanent Nottingham/Derby region Why Join ASEL We know the best engineers have options. Here is what makes this role stand out: Your expertise is recognised and rewarded from day one Continuous investment in your technical development, including training on Milestone, Genetec, Avigilon, and emerging platforms Real career progression within a growing national business that promotes from within A collaborative, high performing team that holds itself to a premium standard The Role As an Area Service Engineer covering South Wales, you will take full ownership of service and maintenance delivery across your region. You will be the face of ASEL to our clients, and your work will directly shape their confidence in our service. Day to day you will: Own your service area, managing maintenance calls, reactive faults, and small project works Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems Deliver first time fixes wherever possible, minimising repeat visits Build strong, lasting relationships with clients at all levels Communicate proactively with your line manager on workload and outstanding issues Participate in a 1 in 6 out of hours on call rota What We Are Looking For Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire Strong knowledge of IP based security systems. A methodical fault finding mindset with a commitment to quality A professional, customer focused approach Full UK driving licence A positive attitude toward continuous learning Your Benefits Package Salary £35,000 to £39,000 plus overtime Company vehicle and paid door to door travel Access rewards and retail discount platform Employee of the Month scheme with £50 reward 110% Club recognising outstanding performance with prizes and cash awards Wagestream, flexible access to your earned wages Employee Assistance Programme Purchase additional holidays Apprenticeship pathways and structured training Clear progression opportunities within a growing national business About ASEL ASEL Argenbright Security Europe Ltd is a recognised industry leader in integrated security solutions. We design and deliver intelligent, tailored security programmes combining advanced technology, expert people, and robust operational processes. We use data driven security risk modelling to help our clients reduce risk and achieve measurable operational efficiencies. We are committed to attracting, developing, and retaining exceptional talent. When you join ASEL, your contribution matters. ASEL is an equal opportunities employer. All employment decisions are based on merit, skills, and ability. Ready to take the next step? Apply now. IND01
06/07/2026
Full time
Are you an experienced fire and security engineer who wants to be genuinely valued, properly rewarded, and given real opportunities to progress? The Package Starting salary of £35,000 to £39,000, dependent on experience with OTE of £50,000 plus Overtime available, significantly boosting your take home pay Company vehicle included, fully equipped Paid door to door travel, your working day starts when you leave home 1 in 6 on call rota, one of the fairest in the industry Full-time Permanent Nottingham/Derby region Why Join ASEL We know the best engineers have options. Here is what makes this role stand out: Your expertise is recognised and rewarded from day one Continuous investment in your technical development, including training on Milestone, Genetec, Avigilon, and emerging platforms Real career progression within a growing national business that promotes from within A collaborative, high performing team that holds itself to a premium standard The Role As an Area Service Engineer covering South Wales, you will take full ownership of service and maintenance delivery across your region. You will be the face of ASEL to our clients, and your work will directly shape their confidence in our service. Day to day you will: Own your service area, managing maintenance calls, reactive faults, and small project works Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems Deliver first time fixes wherever possible, minimising repeat visits Build strong, lasting relationships with clients at all levels Communicate proactively with your line manager on workload and outstanding issues Participate in a 1 in 6 out of hours on call rota What We Are Looking For Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire Strong knowledge of IP based security systems. A methodical fault finding mindset with a commitment to quality A professional, customer focused approach Full UK driving licence A positive attitude toward continuous learning Your Benefits Package Salary £35,000 to £39,000 plus overtime Company vehicle and paid door to door travel Access rewards and retail discount platform Employee of the Month scheme with £50 reward 110% Club recognising outstanding performance with prizes and cash awards Wagestream, flexible access to your earned wages Employee Assistance Programme Purchase additional holidays Apprenticeship pathways and structured training Clear progression opportunities within a growing national business About ASEL ASEL Argenbright Security Europe Ltd is a recognised industry leader in integrated security solutions. We design and deliver intelligent, tailored security programmes combining advanced technology, expert people, and robust operational processes. We use data driven security risk modelling to help our clients reduce risk and achieve measurable operational efficiencies. We are committed to attracting, developing, and retaining exceptional talent. When you join ASEL, your contribution matters. ASEL is an equal opportunities employer. All employment decisions are based on merit, skills, and ability. Ready to take the next step? Apply now. IND01
Argenbright Security Europe Limited (trading as ASEL)
Exeter, Devon
Argenbright Security Europe Limited (ASEL) is looking for an Area Service Engineer in Exeter/Plymouth. This role offers a competitive salary ranging from £35,000 to £39,000 with an OTE of £50,000, overtime opportunities, and a company vehicle. The engineer will be responsible for the maintenance and service delivery across their region, ensuring client satisfaction while working with cutting-edge security systems. Join ASEL to be part of a growing team that values its employees and provides opportunities for career advancement.
06/07/2026
Full time
Argenbright Security Europe Limited (ASEL) is looking for an Area Service Engineer in Exeter/Plymouth. This role offers a competitive salary ranging from £35,000 to £39,000 with an OTE of £50,000, overtime opportunities, and a company vehicle. The engineer will be responsible for the maintenance and service delivery across their region, ensuring client satisfaction while working with cutting-edge security systems. Join ASEL to be part of a growing team that values its employees and provides opportunities for career advancement.
Argenbright Security Europe Limited (trading as ASEL)
City, Newcastle Upon Tyne
ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results driven outcomes. As the original thinkers behind risk modelling, our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. Main Responsibilities As a Site Security Officer you will provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. Carry out site duties in line with company policies and procedures. Conduct internal and external site patrols, including perimeter and fire door checks. Prevent unauthorized access to or within perimeters and buildings. Liaise with the technical team daily to report any alarm, CCTV or gate issues on sites. Coordinate with departmental heads of staff regarding property or asset issues. Respond to all incidents or emergencies onsite. Manage site gatehouse duties. Handle site keys and incident report management. Ensure the safety of people on site by reporting any health and safety breaches found. Operational Performance Ensure that access/egress duties are actioned in line with company policies. Adhere to company training and processes in the pursuit of your duties. Provide excellent customer service, remaining courteous and professional at all times. Undertake refresher and developmental training as required. Relevant Skills and Experience Computer literate in Microsoft Office and bespoke systems (training will be provided). Excellent interpersonal and written communication skills. Customer service oriented, demonstrating professionalism and compassion. Capacity to work under pressure. Team player with the ability to work on own initiative. General Show flexibility and adapt to new requests outside of the core role on request. Respond to all customer requests in a timely manner. Location Fawdon Hours 42 hours per week Shift 4 on 4 off day 07 00 Hourly Rate £12.50 The Person Confident communicator able to provide detailed verbal and written accounts of criminal activity, welcoming and patient with customers, and able to handle conflict professionally. Required Experience and Qualification Valid SIA licence. Previous experience in a retail security role is an advantage but not essential; full training will be provided. Benefits SIA licence renewal. Auto enrolment pension scheme. Investment into training. Perkbox incentive scheme, including discounts and employee assistance programme. Company uniform provided. Perkbox recognition rewards and discount platform. Apprenticeship. Employee of the month scheme (£50). 110% club of outstanding performers - large prizes and monetary rewards. WageStream - flexible wage application. EAP - employee assistance programme. Progression opportunities within the company. Ongoing training. Equality & Diversity ASEL values diverse skills and experiences, committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to creating an inclusive environment that encourages excellence through inclusion, equality, diversity, leadership and management.
06/07/2026
Full time
ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results driven outcomes. As the original thinkers behind risk modelling, our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. Main Responsibilities As a Site Security Officer you will provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. Carry out site duties in line with company policies and procedures. Conduct internal and external site patrols, including perimeter and fire door checks. Prevent unauthorized access to or within perimeters and buildings. Liaise with the technical team daily to report any alarm, CCTV or gate issues on sites. Coordinate with departmental heads of staff regarding property or asset issues. Respond to all incidents or emergencies onsite. Manage site gatehouse duties. Handle site keys and incident report management. Ensure the safety of people on site by reporting any health and safety breaches found. Operational Performance Ensure that access/egress duties are actioned in line with company policies. Adhere to company training and processes in the pursuit of your duties. Provide excellent customer service, remaining courteous and professional at all times. Undertake refresher and developmental training as required. Relevant Skills and Experience Computer literate in Microsoft Office and bespoke systems (training will be provided). Excellent interpersonal and written communication skills. Customer service oriented, demonstrating professionalism and compassion. Capacity to work under pressure. Team player with the ability to work on own initiative. General Show flexibility and adapt to new requests outside of the core role on request. Respond to all customer requests in a timely manner. Location Fawdon Hours 42 hours per week Shift 4 on 4 off day 07 00 Hourly Rate £12.50 The Person Confident communicator able to provide detailed verbal and written accounts of criminal activity, welcoming and patient with customers, and able to handle conflict professionally. Required Experience and Qualification Valid SIA licence. Previous experience in a retail security role is an advantage but not essential; full training will be provided. Benefits SIA licence renewal. Auto enrolment pension scheme. Investment into training. Perkbox incentive scheme, including discounts and employee assistance programme. Company uniform provided. Perkbox recognition rewards and discount platform. Apprenticeship. Employee of the month scheme (£50). 110% club of outstanding performers - large prizes and monetary rewards. WageStream - flexible wage application. EAP - employee assistance programme. Progression opportunities within the company. Ongoing training. Equality & Diversity ASEL values diverse skills and experiences, committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to creating an inclusive environment that encourages excellence through inclusion, equality, diversity, leadership and management.
Argenbright Security Europe Limited (trading as ASEL)
Argenbright Security Europe Limited (trading as ASEL) is hiring a Site Security Officer in Fawdon. You will provide visible deterrence on-site, respond to incidents, and conduct patrols. The successful candidate will hold a valid SIA license and possess excellent communication skills. The position offers 42 hours per week with a competitive hourly rate of £12.50. Benefits include SIA license renewal and training investments.
06/07/2026
Full time
Argenbright Security Europe Limited (trading as ASEL) is hiring a Site Security Officer in Fawdon. You will provide visible deterrence on-site, respond to incidents, and conduct patrols. The successful candidate will hold a valid SIA license and possess excellent communication skills. The position offers 42 hours per week with a competitive hourly rate of £12.50. Benefits include SIA license renewal and training investments.
Argenbright Security Europe Limited (trading as ASEL)
Edinburgh, Midlothian
ABOUT ASEL ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling - which has revolutionised the industry - our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity, providing a genuinely collaborative service that customers can trust. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia, with a heritage in security services across the USA and Europe. ROLE OVERVIEW The Security Support Team Manager is a leadership role responsible for the day-to-day management, performance, and operational delivery of the SST across the Scotmid Cooperative estate in Scotland. You will lead a team of mobile Security Support Officers operating across early, mid, and late shifts, ensuring consistent service delivery, strong client relationships, and a safe and compliant working environment. This is a hands on management role requiring both strategic oversight and operational involvement. You will be the primary point of escalation for your team, the go to contact for client queries, and a key link between field operations and internal stakeholders. Flexibility beyond core Monday to Friday hours is expected to support rota management, shift cover, and operational continuity. WORKING HOURS & SHIFT FLEXIBILITY Core hours for this role are Monday to Friday, 0700 to 1500, based at Hillwood House, Newbridge. However, the nature of the SST operation means flexibility is an essential part of the role. The manager will be expected to adapt their hours to support rota gaps, provide on call assistance during evenings or weekends, and attend operational deployments or client meetings outside of core hours where required. The SST operates across the contracted shift patterns which the manager will be responsible for staffing and overseeing: MAIN RESPONSIBILITIES Team Leadership & People Management Lead, support, and motivate Security Support Officers across all shifts to ensure consistent high performance Deliver regular 1:1 performance reviews, coaching sessions, and development feedback Manage rota planning, ensuring adequate staffing levels, shift coverage, and fair distribution of working hours Process holiday requests and sickness notifications, and support planned preventative maintenance (PPM) with appropriate cover arrangements Provide on call support to assist team members with urgent operational issues outside of core hours Issue ongoing team communications including operational updates, performance expectations, and incident notifications Lead recruitment activity including interviews, onboarding, and initial training for new team members Operational Oversight & Service Delivery Manage guarding requests and ensure all deployments meet contractual and operational requirements Coordinate police patrols, external partner responses, and joint security initiatives across the estate Monitor and action alarm logs, escalating issues and ensuring timely resolutions Oversee PPM support and ensure continuity of service during planned and unplanned absences Provide hands on operational support to field teams, including shift cover when operationally necessary Maintain and oversee the upkeep of pool vehicles, ensuring they are roadworthy, clean, and fit for purpose Systems, Technology & Data Management Administer and maintain Paxton, People Safe, Timegate, and Power BI systems Assist with People Safe device setup, user onboarding, and tracking configuration Support stores with Body Worn Camera issues, troubleshooting, and operational guidance Manage CCTV tasks including adding and removing cameras, and providing CCTV training to relevant staff Maintain operational competence in Hik Central Client, including user administration and day to day use of the platform Review and analyse alarm, incident, and performance data, producing clear reports for internal stakeholders and clients Client Relationship & Internal Collaboration Respond to client requests professionally and promptly, with a focus on solution delivery and relationship management Liaise with internal departments to ensure efficient handling of security issues, risks, and escalations Conduct risk assessments and security audits across the estate, documenting findings and following up on remedial actions Maintain and update the asset register, ensuring all equipment and resources are accurately recorded Attend Teams calls with Police (CAP, DYNOS, and similar forums), maintaining strong external partnerships Represent ASEL in external meetings, promoting best practice and a collaborative approach to security delivery Compliance, Audits & Administration Process and oversee expenses including petty cash management and reconciliation Conduct account reviews ensuring compliance with contractual obligations and internal standards Ensure ongoing compliance with SIA licensing standards, first aid requirements, and UK GDPR obligations Organise and support security campaigns, action days, and estate wide initiatives Produce and validate operational statistics and reports as required by senior management and clients Manage the out of hours inbox, ensuring timely responses and appropriate escalation of urgent matters ESSENTIAL REQUIREMENTS Valid SIA Licence (Door Supervisor or Security Guard) Full UK Manual Driving Licence Proven experience in a security supervisory or management role Strong people management skills with experience of leading shift based teams Demonstrable experience of rota management and workforce planning Confident communicator with the ability to liaise effectively with clients, Police, and internal stakeholders Competent with digital systems and technology platforms - including Microsoft Office and operational management tools Strong written communication skills with experience producing reports and incident documentation Ability to provide a full 5 year checkable work history Right to work documentation must be produced at interview DESIRABLE EXPERIENCE Experience working within a retail or mobile security environment Familiarity with Paxton, Timegate, People Safe, Hik Central, or Power BI platforms Experience conducting risk assessments and security audits Knowledge of CCTV system administration and Body Worn Camera management Experience managing compliance against SIA standards and GDPR requirements Previous involvement in joint Police partnerships or community safety initiatives TRAINING & DEVELOPMENT ASEL supports ongoing professional development at all levels. As SST Manager you will have access to management development resources, mentoring, and advanced qualifications relevant to your role. ASEL also encourages participation in external forums, Police partnership programmes, and industry working groups to develop leadership capability and keep knowledge current. All managers are expected to maintain their SIA licence, first aid certification, and GDPR awareness in line with ASEL compliance standards. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Benefits Perkbox recognition - rewards and discount platform Apprenticeship Employee of the month scheme £50 110% Club of outstanding performers who can receive large prizes and monetary rewards WageStream - a flexible wage application whereby you can pull your wages out sooner than payday EAP - Employee Assistance Programme Progression opportunities within the company Ongoing training
06/07/2026
Full time
ABOUT ASEL ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling - which has revolutionised the industry - our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity, providing a genuinely collaborative service that customers can trust. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia, with a heritage in security services across the USA and Europe. ROLE OVERVIEW The Security Support Team Manager is a leadership role responsible for the day-to-day management, performance, and operational delivery of the SST across the Scotmid Cooperative estate in Scotland. You will lead a team of mobile Security Support Officers operating across early, mid, and late shifts, ensuring consistent service delivery, strong client relationships, and a safe and compliant working environment. This is a hands on management role requiring both strategic oversight and operational involvement. You will be the primary point of escalation for your team, the go to contact for client queries, and a key link between field operations and internal stakeholders. Flexibility beyond core Monday to Friday hours is expected to support rota management, shift cover, and operational continuity. WORKING HOURS & SHIFT FLEXIBILITY Core hours for this role are Monday to Friday, 0700 to 1500, based at Hillwood House, Newbridge. However, the nature of the SST operation means flexibility is an essential part of the role. The manager will be expected to adapt their hours to support rota gaps, provide on call assistance during evenings or weekends, and attend operational deployments or client meetings outside of core hours where required. The SST operates across the contracted shift patterns which the manager will be responsible for staffing and overseeing: MAIN RESPONSIBILITIES Team Leadership & People Management Lead, support, and motivate Security Support Officers across all shifts to ensure consistent high performance Deliver regular 1:1 performance reviews, coaching sessions, and development feedback Manage rota planning, ensuring adequate staffing levels, shift coverage, and fair distribution of working hours Process holiday requests and sickness notifications, and support planned preventative maintenance (PPM) with appropriate cover arrangements Provide on call support to assist team members with urgent operational issues outside of core hours Issue ongoing team communications including operational updates, performance expectations, and incident notifications Lead recruitment activity including interviews, onboarding, and initial training for new team members Operational Oversight & Service Delivery Manage guarding requests and ensure all deployments meet contractual and operational requirements Coordinate police patrols, external partner responses, and joint security initiatives across the estate Monitor and action alarm logs, escalating issues and ensuring timely resolutions Oversee PPM support and ensure continuity of service during planned and unplanned absences Provide hands on operational support to field teams, including shift cover when operationally necessary Maintain and oversee the upkeep of pool vehicles, ensuring they are roadworthy, clean, and fit for purpose Systems, Technology & Data Management Administer and maintain Paxton, People Safe, Timegate, and Power BI systems Assist with People Safe device setup, user onboarding, and tracking configuration Support stores with Body Worn Camera issues, troubleshooting, and operational guidance Manage CCTV tasks including adding and removing cameras, and providing CCTV training to relevant staff Maintain operational competence in Hik Central Client, including user administration and day to day use of the platform Review and analyse alarm, incident, and performance data, producing clear reports for internal stakeholders and clients Client Relationship & Internal Collaboration Respond to client requests professionally and promptly, with a focus on solution delivery and relationship management Liaise with internal departments to ensure efficient handling of security issues, risks, and escalations Conduct risk assessments and security audits across the estate, documenting findings and following up on remedial actions Maintain and update the asset register, ensuring all equipment and resources are accurately recorded Attend Teams calls with Police (CAP, DYNOS, and similar forums), maintaining strong external partnerships Represent ASEL in external meetings, promoting best practice and a collaborative approach to security delivery Compliance, Audits & Administration Process and oversee expenses including petty cash management and reconciliation Conduct account reviews ensuring compliance with contractual obligations and internal standards Ensure ongoing compliance with SIA licensing standards, first aid requirements, and UK GDPR obligations Organise and support security campaigns, action days, and estate wide initiatives Produce and validate operational statistics and reports as required by senior management and clients Manage the out of hours inbox, ensuring timely responses and appropriate escalation of urgent matters ESSENTIAL REQUIREMENTS Valid SIA Licence (Door Supervisor or Security Guard) Full UK Manual Driving Licence Proven experience in a security supervisory or management role Strong people management skills with experience of leading shift based teams Demonstrable experience of rota management and workforce planning Confident communicator with the ability to liaise effectively with clients, Police, and internal stakeholders Competent with digital systems and technology platforms - including Microsoft Office and operational management tools Strong written communication skills with experience producing reports and incident documentation Ability to provide a full 5 year checkable work history Right to work documentation must be produced at interview DESIRABLE EXPERIENCE Experience working within a retail or mobile security environment Familiarity with Paxton, Timegate, People Safe, Hik Central, or Power BI platforms Experience conducting risk assessments and security audits Knowledge of CCTV system administration and Body Worn Camera management Experience managing compliance against SIA standards and GDPR requirements Previous involvement in joint Police partnerships or community safety initiatives TRAINING & DEVELOPMENT ASEL supports ongoing professional development at all levels. As SST Manager you will have access to management development resources, mentoring, and advanced qualifications relevant to your role. ASEL also encourages participation in external forums, Police partnership programmes, and industry working groups to develop leadership capability and keep knowledge current. All managers are expected to maintain their SIA licence, first aid certification, and GDPR awareness in line with ASEL compliance standards. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Benefits Perkbox recognition - rewards and discount platform Apprenticeship Employee of the month scheme £50 110% Club of outstanding performers who can receive large prizes and monetary rewards WageStream - a flexible wage application whereby you can pull your wages out sooner than payday EAP - Employee Assistance Programme Progression opportunities within the company Ongoing training
Argenbright Security Europe Limited (trading as ASEL)
ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results driven outcomes. As the original thinkers behind risk modelling, our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. Main Responsibilities As a Site Security Officer you will provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. Carry out site duties in line with company policies and procedures. Conduct internal and external site patrols, including perimeter and fire door checks. Prevent unauthorized access to or within perimeters and buildings. Liaise with the technical team daily to report any alarm, CCTV or gate issues on sites. Coordinate with departmental heads of staff regarding property or asset issues. Respond to all incidents or emergencies onsite. Manage site gatehouse duties. Handle site keys and incident report management. Ensure the safety of people on site by reporting any health and safety breaches found. Operational Performance Ensure that access/egress duties are actioned in line with company policies. Adhere to company training and processes in the pursuit of your duties. Provide excellent customer service, remaining courteous and professional at all times. Undertake refresher and developmental training as required. Relevant Skills and Experience Computer literate in Microsoft Office and bespoke systems (training will be provided). Excellent interpersonal and written communication skills. Customer service oriented, demonstrating professionalism and compassion. Capacity to work under pressure. Team player with the ability to work on own initiative. General Show flexibility and adapt to new requests outside of the core role on request. Respond to all customer requests in a timely manner. Location Fawdon Hours 42 hours per week Shift 4 on 4 off day 07 00 Hourly Rate £12.50 The Person Confident communicator able to provide detailed verbal and written accounts of criminal activity, welcoming and patient with customers, and able to handle conflict professionally. Required Experience and Qualification Valid SIA licence. Previous experience in a retail security role is an advantage but not essential; full training will be provided. Benefits SIA licence renewal. Auto enrolment pension scheme. Investment into training. Perkbox incentive scheme, including discounts and employee assistance programme. Company uniform provided. Perkbox recognition rewards and discount platform. Apprenticeship. Employee of the month scheme (£50). 110% club of outstanding performers - large prizes and monetary rewards. WageStream - flexible wage application. EAP - employee assistance programme. Progression opportunities within the company. Ongoing training. Equality & Diversity ASEL values diverse skills and experiences, committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to creating an inclusive environment that encourages excellence through inclusion, equality, diversity, leadership and management.
06/07/2026
Full time
ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results driven outcomes. As the original thinkers behind risk modelling, our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. Main Responsibilities As a Site Security Officer you will provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. Carry out site duties in line with company policies and procedures. Conduct internal and external site patrols, including perimeter and fire door checks. Prevent unauthorized access to or within perimeters and buildings. Liaise with the technical team daily to report any alarm, CCTV or gate issues on sites. Coordinate with departmental heads of staff regarding property or asset issues. Respond to all incidents or emergencies onsite. Manage site gatehouse duties. Handle site keys and incident report management. Ensure the safety of people on site by reporting any health and safety breaches found. Operational Performance Ensure that access/egress duties are actioned in line with company policies. Adhere to company training and processes in the pursuit of your duties. Provide excellent customer service, remaining courteous and professional at all times. Undertake refresher and developmental training as required. Relevant Skills and Experience Computer literate in Microsoft Office and bespoke systems (training will be provided). Excellent interpersonal and written communication skills. Customer service oriented, demonstrating professionalism and compassion. Capacity to work under pressure. Team player with the ability to work on own initiative. General Show flexibility and adapt to new requests outside of the core role on request. Respond to all customer requests in a timely manner. Location Fawdon Hours 42 hours per week Shift 4 on 4 off day 07 00 Hourly Rate £12.50 The Person Confident communicator able to provide detailed verbal and written accounts of criminal activity, welcoming and patient with customers, and able to handle conflict professionally. Required Experience and Qualification Valid SIA licence. Previous experience in a retail security role is an advantage but not essential; full training will be provided. Benefits SIA licence renewal. Auto enrolment pension scheme. Investment into training. Perkbox incentive scheme, including discounts and employee assistance programme. Company uniform provided. Perkbox recognition rewards and discount platform. Apprenticeship. Employee of the month scheme (£50). 110% club of outstanding performers - large prizes and monetary rewards. WageStream - flexible wage application. EAP - employee assistance programme. Progression opportunities within the company. Ongoing training. Equality & Diversity ASEL values diverse skills and experiences, committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to creating an inclusive environment that encourages excellence through inclusion, equality, diversity, leadership and management.