XC Trains Limited
Birmingham, Staffordshire
Safety Systems Administrator Closing date for applications: Friday 03rd July 2026 Purpose of Job To administer and support the organisation's safety systems and associated processes, ensuring safety data, records, workflows, and reporting are maintained accurately, securely, and in line with company standards, regulatory requirements, and assurance expectations. The role supports effective system governance, data quality, user access, and the efficient operation of safety management arrangements across the business. Principal Accountabilities Administer and maintain safety systems and associated databases, ensuring data is accurate, complete, up to date, and managed in accordance with company procedures. Support the configuration, routine operation, and ongoing maintenance of safety management systems, including workflows, forms, records, and user permissions where appropriate. Maintain system data quality by carrying out validation checks, reconciliations, and regular reviews of safety records, actions, incidents, and assurance information. Provide administrative support for safety reporting systems, including the recording, tracking, and closure monitoring of incidents, actions, investigations, and risk information. Support the Head of Safety & Assurance and wider team by producing regular reports, dashboards, and management information from safety systems. Manage user access, account administration, and permission controls for safety systems in line with internal governance and security requirements. Assist with testing, system updates, enhancements, and process changes to ensure safety systems remain effective and fit for purpose. Monitor system performance and data integrity issues, escalating risks, anomalies, or failures to the appropriate manager or system owner. Support internal and external audits, inspections, and assurance activities by providing accurate system records, reports, and evidential data. Work closely with Safety, Operations, Engineering, HR, and other functions to ensure safety systems are used consistently and information is captured correctly. Provide first-line support and guidance to users on safety system processes, data entry requirements, reporting functionality, and basic troubleshooting. Maintain accurate audit trails, records, and supporting documentation relating to system administration and safety information management. Ensure compliance with relevant legislation, internal governance requirements, data protection expectations, and rail industry standards relating to safety systems and data handling. Identify opportunities to improve system processes, reporting capability, usability, and data quality to strengthen assurance and operational effectiveness. Maintain confidentiality, integrity, and appropriate security of information held within safety systems and related records. Experience, Knowledge, Qualifications & Training Experience of administering business systems, databases, or safety management systems within a regulated, safety-focused, or operational environment. Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks, workflows, and deadlines. Good written and verbal communication skills, with the ability to support users and work effectively with stakeholders across the business. Experience of maintaining system data, running reports, and supporting user access, permissions, and administrative controls. Understanding of data quality, information governance, confidentiality, and controlled record management processes. Experience of working in rail, transport, infrastructure, or another highly regulated environment. Knowledge of safety management systems, assurance processes, reporting requirements, and regulatory or audit evidence expectations. Diversity & Inclusion At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn't just part of our strategy - it's central to our success. We're committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
Safety Systems Administrator Closing date for applications: Friday 03rd July 2026 Purpose of Job To administer and support the organisation's safety systems and associated processes, ensuring safety data, records, workflows, and reporting are maintained accurately, securely, and in line with company standards, regulatory requirements, and assurance expectations. The role supports effective system governance, data quality, user access, and the efficient operation of safety management arrangements across the business. Principal Accountabilities Administer and maintain safety systems and associated databases, ensuring data is accurate, complete, up to date, and managed in accordance with company procedures. Support the configuration, routine operation, and ongoing maintenance of safety management systems, including workflows, forms, records, and user permissions where appropriate. Maintain system data quality by carrying out validation checks, reconciliations, and regular reviews of safety records, actions, incidents, and assurance information. Provide administrative support for safety reporting systems, including the recording, tracking, and closure monitoring of incidents, actions, investigations, and risk information. Support the Head of Safety & Assurance and wider team by producing regular reports, dashboards, and management information from safety systems. Manage user access, account administration, and permission controls for safety systems in line with internal governance and security requirements. Assist with testing, system updates, enhancements, and process changes to ensure safety systems remain effective and fit for purpose. Monitor system performance and data integrity issues, escalating risks, anomalies, or failures to the appropriate manager or system owner. Support internal and external audits, inspections, and assurance activities by providing accurate system records, reports, and evidential data. Work closely with Safety, Operations, Engineering, HR, and other functions to ensure safety systems are used consistently and information is captured correctly. Provide first-line support and guidance to users on safety system processes, data entry requirements, reporting functionality, and basic troubleshooting. Maintain accurate audit trails, records, and supporting documentation relating to system administration and safety information management. Ensure compliance with relevant legislation, internal governance requirements, data protection expectations, and rail industry standards relating to safety systems and data handling. Identify opportunities to improve system processes, reporting capability, usability, and data quality to strengthen assurance and operational effectiveness. Maintain confidentiality, integrity, and appropriate security of information held within safety systems and related records. Experience, Knowledge, Qualifications & Training Experience of administering business systems, databases, or safety management systems within a regulated, safety-focused, or operational environment. Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks, workflows, and deadlines. Good written and verbal communication skills, with the ability to support users and work effectively with stakeholders across the business. Experience of maintaining system data, running reports, and supporting user access, permissions, and administrative controls. Understanding of data quality, information governance, confidentiality, and controlled record management processes. Experience of working in rail, transport, infrastructure, or another highly regulated environment. Knowledge of safety management systems, assurance processes, reporting requirements, and regulatory or audit evidence expectations. Diversity & Inclusion At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn't just part of our strategy - it's central to our success. We're committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
XC Trains Limited
Birmingham, Staffordshire
Head of Safety & Assurance Closing date for applications: Friday 03rd July 2026 Purpose of Job To lead and embed a proactive safety, assurance and risk management culture across all operational and infrastructure functions within the railway business. The role provides strategic direction, oversight and continuous improvement for health and safety, operational assurance and compliance with regulatory and industry standards. Principal Accountabilities Professional Head of Occupational Safety. Develop and deliver the organisation's Safety and Assurance Strategy in alignment with corporate goals and industry best practices. Lead enterprise wide risk assessments and ensure effective mitigation planning is embedded at all operational levels. Champion a culture of continuous improvement, driving innovation in safety technology and assurance processes. Ensure full compliance with UK rail safety regulations including ROGS, ORR and relevant ISO standards. Act as the Principal Duty Holder or Competent Person under rail legislation as appropriate. Lead investigations into safety related incidents, ensuring root cause analysis and corrective actions are effectively implemented. Establish assurance frameworks for fleet, infrastructure, control centres and frontline operations. Oversee safety certification and auditing programmes, including SMS implementation and assessment. Collaborate with maintenance, engineering and operations teams to ensure safety is embedded in all activities. Liaise with industry regulators (ORR, RSSB), unions and safety boards, ensuring transparent communication and representation. Prepare and present safety performance reports, including risk trends, leading indicators and audit outcomes, to executive and board level stakeholders. Drive employee engagement in safety initiatives across all levels of the business. Lead and develop a high performing Safety and Assurance team, fostering accountability, capability growth and succession planning. Mentor managers and staff on risk awareness, behavioural safety and compliance culture. Accountable for the cyber security of all fleet and on board digital systems (including TMS, PIS, CCTV, DAS and passenger facing platforms), ensuring robust governance covering system level risk assessment, assurance and compliance with railway, safety and information security standards (including NIS Regulations, CAF, RSSB standards and internal policies). Provide strategic oversight of vulnerability management, penetration testing, secure design and engineering change assurance, and the effective management of third party and OEM cyber risks, working in collaboration with the Corporate IT function to ensure alignment to enterprise cyber policies, governance frameworks and strategic objectives. On call requirement as and when the business needs. Experience, Knowledge, Qualifications & Training Proven leadership experience in rail safety, assurance or risk management. In depth knowledge of rail industry legislation, standards and governance frameworks. Demonstrable experience in strategic planning and operational execution. Strong analytical, communication and stakeholder engagement skills. Chartered membership of IOSH, IRM or similar is desirable. Experience in digital transformation or data led safety innovation. Familiarity with ERTMS, fleet risk planning and infrastructure projects. Skilled in change management and performance improvement in regulated environments. Level6 Diploma in Occupational Safety. Diversity & Inclusion At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn't just part of our strategy - it's central to our success. We're committed to creating a workplace where everyone feels valued, respected and supported to be their best.
Head of Safety & Assurance Closing date for applications: Friday 03rd July 2026 Purpose of Job To lead and embed a proactive safety, assurance and risk management culture across all operational and infrastructure functions within the railway business. The role provides strategic direction, oversight and continuous improvement for health and safety, operational assurance and compliance with regulatory and industry standards. Principal Accountabilities Professional Head of Occupational Safety. Develop and deliver the organisation's Safety and Assurance Strategy in alignment with corporate goals and industry best practices. Lead enterprise wide risk assessments and ensure effective mitigation planning is embedded at all operational levels. Champion a culture of continuous improvement, driving innovation in safety technology and assurance processes. Ensure full compliance with UK rail safety regulations including ROGS, ORR and relevant ISO standards. Act as the Principal Duty Holder or Competent Person under rail legislation as appropriate. Lead investigations into safety related incidents, ensuring root cause analysis and corrective actions are effectively implemented. Establish assurance frameworks for fleet, infrastructure, control centres and frontline operations. Oversee safety certification and auditing programmes, including SMS implementation and assessment. Collaborate with maintenance, engineering and operations teams to ensure safety is embedded in all activities. Liaise with industry regulators (ORR, RSSB), unions and safety boards, ensuring transparent communication and representation. Prepare and present safety performance reports, including risk trends, leading indicators and audit outcomes, to executive and board level stakeholders. Drive employee engagement in safety initiatives across all levels of the business. Lead and develop a high performing Safety and Assurance team, fostering accountability, capability growth and succession planning. Mentor managers and staff on risk awareness, behavioural safety and compliance culture. Accountable for the cyber security of all fleet and on board digital systems (including TMS, PIS, CCTV, DAS and passenger facing platforms), ensuring robust governance covering system level risk assessment, assurance and compliance with railway, safety and information security standards (including NIS Regulations, CAF, RSSB standards and internal policies). Provide strategic oversight of vulnerability management, penetration testing, secure design and engineering change assurance, and the effective management of third party and OEM cyber risks, working in collaboration with the Corporate IT function to ensure alignment to enterprise cyber policies, governance frameworks and strategic objectives. On call requirement as and when the business needs. Experience, Knowledge, Qualifications & Training Proven leadership experience in rail safety, assurance or risk management. In depth knowledge of rail industry legislation, standards and governance frameworks. Demonstrable experience in strategic planning and operational execution. Strong analytical, communication and stakeholder engagement skills. Chartered membership of IOSH, IRM or similar is desirable. Experience in digital transformation or data led safety innovation. Familiarity with ERTMS, fleet risk planning and infrastructure projects. Skilled in change management and performance improvement in regulated environments. Level6 Diploma in Occupational Safety. Diversity & Inclusion At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn't just part of our strategy - it's central to our success. We're committed to creating a workplace where everyone feels valued, respected and supported to be their best.