DEEP Manufacturing Ltd
Bristol, Gloucestershire
Overview The Technical Training Lead is responsible for the design, development, and delivery of technical training across DEEP Manufacturing's advanced manufacturing processes. Reporting to the HR Manager, this role ensures that all training programmes align with ISO 9001 competency and training matrix requirements, while maintaining organisational compliance with key regulatory and classification bodies such as DNV, and NAVSEA. The role sits at the intersection of manufacturing, quality, and people capability, ensuring that workforce competence underpins operational excellence, regulatory compliance, and scalable growth. Technical Training Design Develop and build the technical training planning for advanced manufacturing processes (e.g. WAAM, welding principles, NDT, machining, inspection, QA/QC). Translate engineering standards, procedures, and specifications into structured, modular training programmes. Design role-based competency frameworks aligned to ISO training matrix requirements. Ensure training pathways support both entry-level onboarding and advanced specialist capability development. Training Development & Delivery Create high-quality training materials (SOP-based modules, work instructions, visual aids, assessment tools). Deliver training through blended methods (classroom, on-the-job, digital learning, simulation where applicable). Standardise training delivery across UK/US (or multiple site) operations to ensure consistency. Continuously update training content in line with process, equipment, or regulatory changes. Competence Management (ISO Alignment) Develop and maintain a competency matrix for all technical roles. Define measurable competency standards, assessment criteria, and re certification intervals. Ensure full traceability of training records and competence validation to meet ISO 9001 audit requirements ensuring GDPR compliance throughout. Support internal and external audits relating to training and competence. Regulatory & Compliance Assurance Ensure training programmes meet requirements of relevant regulatory and classification bodies (e.g. DNV, NAVSEA, ABS etc). Embed compliance requirements into all technical training content and assessments. Act as the focal point for training related evidence during customer, regulatory, and certification audits. Monitor regulatory updates and proactively update training frameworks as required. Cross Functional Collaboration Partner with Manufacturing, Quality, Operations, and HSE teams to ensure training reflects current best practice and operational requirements. Work closely with the HR Manager to integrate technical training into broader L&D and workforce planning. Support HR Manager in identifying capability gaps and succession planning for critical technical roles. Performance & Continuous Improvement Establish KPIs for training effectiveness (e.g. competency attainment rates, audit findings, production quality impact). Analyse training outcomes and link to operational performance (e.g. defect rates, rework, productivity). Drive continuous improvement in training methods, tools, and delivery efficiency. Experience & Qualifications Essential Degree or equivalent experience in Engineering, Manufacturing, or related discipline. Proven experience in technical training development within advanced manufacturing, welding, or additive environments. Strong working knowledge of DED Arc / WAAM or closely related processes (e.g. welding, fabrication, metallurgy). Experience implementing and managing ISO 9001 training and competency frameworks. Familiarity with regulatory standards and classification bodies (e.g. DNV, NAVSEA, ABS). Desirable Welding or manufacturing certifications (e.g. CSWIP, IWE, IWT, or equivalent). Experience in defence, subsea, or highly regulated industries. Experience with Learning Management Systems (LMS) and digital training tools. Internal auditor qualification (ISO 9001 or similar). Key Skills & Capabilities Ability to translate complex technical processes into structured learning content. Strong understanding of competency based training and assessment methodologies. High attention to detail and documentation control. Effective stakeholder engagement across engineering, quality, and operations. Analytical mindset with focus on measurable outcomes and continuous improvement. Strong communication and facilitation skills. Success measures 100% Coverage of all technical roles within defined competencies Zero major audit findings related to training or competence Training fully aligned and accepted by DNV/NAVSEA etc audits Measurable reduction in defects/rework linked to skills gaps Full traceability of training records and assessments Salary - Competitive Bonus - Performance related bonus scheme Pension - 9% employer contribution with an optional employee contribution Annual Leave - 25 days, plus statutory holidays Working Hours - Core Hours Who we are DEEP Manufacturing, based in Avonmouth (Bristol) offers advanced manufacturing capabilities and expertise in large format metal additive manufacturing, rapid prototyping and material testing. Our advanced manufacturing facilities include a state of the art robotics suite, offering 3D printing services and Wire Arc Additive Manufacturing (WAAM) capabilities which means we can deliver manufacturing projects in less time and at lower costs compared to traditional manufacturing processes. Working at DEEP We're a team of highly experienced engineering, operations, quality and safety experts, with a funding model that allows us the freedom to think long term and pursue our mission without traditional restraints. We want to drive progress at the forefront of manufacturing and the values we bring to work every day are critical: Be Curious - Find a better way and ask why not? Answers are easy, questions are hard - ask original questions and be a curiosity catalyst! Be Exceptional - It will take the most intelligent, talented and creative people on the planet working together to achieve DEEP's mission. Get it done, be relentless in your pursuit of excellence, and demand excellence from everyone. Be Fearless - No one has done this on the scale we're doing it before. Impossible things must be done for the first time. We are the team pushing boundaries! Be Good - Cultivate passion and thrive together. Be safe, take intelligent risks, but never compromise the safety of the team - ever! At DEEP, we celebrate and embrace diversity and inclusion and strongly believe that the best innovations come from diverse perspectives. We invite applicants from all backgrounds to join us in creating technology that makes a meaningful impact on humanity, our oceans and planet.
Overview The Technical Training Lead is responsible for the design, development, and delivery of technical training across DEEP Manufacturing's advanced manufacturing processes. Reporting to the HR Manager, this role ensures that all training programmes align with ISO 9001 competency and training matrix requirements, while maintaining organisational compliance with key regulatory and classification bodies such as DNV, and NAVSEA. The role sits at the intersection of manufacturing, quality, and people capability, ensuring that workforce competence underpins operational excellence, regulatory compliance, and scalable growth. Technical Training Design Develop and build the technical training planning for advanced manufacturing processes (e.g. WAAM, welding principles, NDT, machining, inspection, QA/QC). Translate engineering standards, procedures, and specifications into structured, modular training programmes. Design role-based competency frameworks aligned to ISO training matrix requirements. Ensure training pathways support both entry-level onboarding and advanced specialist capability development. Training Development & Delivery Create high-quality training materials (SOP-based modules, work instructions, visual aids, assessment tools). Deliver training through blended methods (classroom, on-the-job, digital learning, simulation where applicable). Standardise training delivery across UK/US (or multiple site) operations to ensure consistency. Continuously update training content in line with process, equipment, or regulatory changes. Competence Management (ISO Alignment) Develop and maintain a competency matrix for all technical roles. Define measurable competency standards, assessment criteria, and re certification intervals. Ensure full traceability of training records and competence validation to meet ISO 9001 audit requirements ensuring GDPR compliance throughout. Support internal and external audits relating to training and competence. Regulatory & Compliance Assurance Ensure training programmes meet requirements of relevant regulatory and classification bodies (e.g. DNV, NAVSEA, ABS etc). Embed compliance requirements into all technical training content and assessments. Act as the focal point for training related evidence during customer, regulatory, and certification audits. Monitor regulatory updates and proactively update training frameworks as required. Cross Functional Collaboration Partner with Manufacturing, Quality, Operations, and HSE teams to ensure training reflects current best practice and operational requirements. Work closely with the HR Manager to integrate technical training into broader L&D and workforce planning. Support HR Manager in identifying capability gaps and succession planning for critical technical roles. Performance & Continuous Improvement Establish KPIs for training effectiveness (e.g. competency attainment rates, audit findings, production quality impact). Analyse training outcomes and link to operational performance (e.g. defect rates, rework, productivity). Drive continuous improvement in training methods, tools, and delivery efficiency. Experience & Qualifications Essential Degree or equivalent experience in Engineering, Manufacturing, or related discipline. Proven experience in technical training development within advanced manufacturing, welding, or additive environments. Strong working knowledge of DED Arc / WAAM or closely related processes (e.g. welding, fabrication, metallurgy). Experience implementing and managing ISO 9001 training and competency frameworks. Familiarity with regulatory standards and classification bodies (e.g. DNV, NAVSEA, ABS). Desirable Welding or manufacturing certifications (e.g. CSWIP, IWE, IWT, or equivalent). Experience in defence, subsea, or highly regulated industries. Experience with Learning Management Systems (LMS) and digital training tools. Internal auditor qualification (ISO 9001 or similar). Key Skills & Capabilities Ability to translate complex technical processes into structured learning content. Strong understanding of competency based training and assessment methodologies. High attention to detail and documentation control. Effective stakeholder engagement across engineering, quality, and operations. Analytical mindset with focus on measurable outcomes and continuous improvement. Strong communication and facilitation skills. Success measures 100% Coverage of all technical roles within defined competencies Zero major audit findings related to training or competence Training fully aligned and accepted by DNV/NAVSEA etc audits Measurable reduction in defects/rework linked to skills gaps Full traceability of training records and assessments Salary - Competitive Bonus - Performance related bonus scheme Pension - 9% employer contribution with an optional employee contribution Annual Leave - 25 days, plus statutory holidays Working Hours - Core Hours Who we are DEEP Manufacturing, based in Avonmouth (Bristol) offers advanced manufacturing capabilities and expertise in large format metal additive manufacturing, rapid prototyping and material testing. Our advanced manufacturing facilities include a state of the art robotics suite, offering 3D printing services and Wire Arc Additive Manufacturing (WAAM) capabilities which means we can deliver manufacturing projects in less time and at lower costs compared to traditional manufacturing processes. Working at DEEP We're a team of highly experienced engineering, operations, quality and safety experts, with a funding model that allows us the freedom to think long term and pursue our mission without traditional restraints. We want to drive progress at the forefront of manufacturing and the values we bring to work every day are critical: Be Curious - Find a better way and ask why not? Answers are easy, questions are hard - ask original questions and be a curiosity catalyst! Be Exceptional - It will take the most intelligent, talented and creative people on the planet working together to achieve DEEP's mission. Get it done, be relentless in your pursuit of excellence, and demand excellence from everyone. Be Fearless - No one has done this on the scale we're doing it before. Impossible things must be done for the first time. We are the team pushing boundaries! Be Good - Cultivate passion and thrive together. Be safe, take intelligent risks, but never compromise the safety of the team - ever! At DEEP, we celebrate and embrace diversity and inclusion and strongly believe that the best innovations come from diverse perspectives. We invite applicants from all backgrounds to join us in creating technology that makes a meaningful impact on humanity, our oceans and planet.
DEEP Manufacturing Ltd
Bristol, Gloucestershire
Responsible for the co-ordination and liaison of Technical Sales enquiries within DEEP Manufacturing, acting as the technical interface between the customer and DEEP Manufacturing's internal departments. The role sits within the Commercial team at DEEP Manufacturing's site in Bristol, UK. Reporting to the Technical Sales & Application Engineer, the successful candidate will be critical in supporting the commercial growth of the business - managing inbound customer enquiries, translating technical requirements into manufacturable solutions using DEEP Manufacturing's DED-Arc (WAAM) capability, and ensuring successful handover to production. This is a hands on technical role requiring a strong mechanical and manufacturing engineering background. You will work closely with Technical and Production Teams, own the customer facing proposal and scoping process, and help drive the business through a fast growth phase. Technical Interface & Applications Engineering Act as the technical point of contact between customers and internal Technical/Production Teams, owning CAD packages, specifications, and manufacturability requirements. Translate customer needs into clear internal instructions; identify risks, resolve technical gaps, and support closure of queries to progress orders. Evaluate part geometry, materials, and tolerances to assess suitability for DED-Arc manufacture and advise customers accordingly. Support solution definition, feasibility discussions, and technical customer queries throughout the pre sales and bid stages. Assist in presenting technical concepts to customers in a clear and engaging way, adapting communication style for both engineering and commercial audiences. Bid & Proposal Management Lead co ordination and submission of RFQs, tenders, and proposals in response to inbound customer enquiries. Collaborate with engineering, product, and operations teams to gather inputs and produce customer facing proposals, scope write ups, and costing sheets. Ensure proposals are aligned with customer requirements, timelines, and commercial strategy, and facilitate smooth handover for accurate project execution. Maintain the Customer Project (CP) pipeline, tracking enquiries from receipt through to proposal delivery, win/loss, and order placement. Customer & Account Support Support account planning and ongoing customer engagement to strengthen long term relationships. Co ordinate post sale activities including deployment, commissioning readiness, and service support where required. Gather and analyse client feedback to support continuous service improvement and understand evolving customer needs. Help ensure customer success, satisfaction, and retention through responsive and technically credible account management. Commercial & Market Development Promote DEEP Manufacturing's DED Arc capability externally, representing the company at presentations, conferences, and trade shows. Support pipeline development by identifying new opportunities and working with the commercial team to mature prospects. Maintain strong, accurate records within the CRM and internal tracking systems to support KPI reporting and pipeline visibility. Qualifications & Experience Essential Degree in Mechanical Engineering, Manufacturing Engineering, Materials Engineering, or a related technical field. Proven experience in an Applications Engineering, Technical Sales, or Bid & Proposal role within a mechanical manufacturing or engineering environment. Experience in technical sales support, applications engineering, or bid/proposal writing. Strong written communication skills, particularly in structured bid and proposal environments. Experience with CRM systems and B2B sales processes. Office based at DEEP Manufacturing's Avonmouth facility, Bristol; candidates must be able to commute to Avonmouth. This role does not qualify for company sponsorship - applicants must have the right to work in the UK without employer sponsorship. Desirable Master's degree in a relevant engineering discipline. Background in DED arc, additive manufacturing, robotics, welding, or a related advanced manufacturing technology. Familiarity with classification standards and qualification pathways (DNV, API, LR, ABS, ASME) relevant to Oil & Gas or Defence sectors. Experience with Oil & Gas, Defence, or Marine project environments Skills & Knowledge Strong mechanical/manufacturing engineering foundation with the ability to interpret constraints, tolerances, GD&T, and translate drawings and specifications into manufacturable scopes. Ability to understand and communicate complex technical systems to both technical and non technical audiences. Proficient in CAD (e.g., Autodesk Inventor, Fusion 360) and confident reviewing designs for manufacturability. Highly organised with the ability to manage multiple customer projects simultaneously in a fast paced, scale up environment. Confident communicator under challenge; effective at cross functional collaboration and prioritising in high urgency environments. Familiarity with Microsoft Office suite; comfortable producing structured technical documents and reports. Salary - Competitve Bonus - Performance related bonus scheme Pension - 9% employer contribution with an optional employee contribution Annual Leave - 25 days, plus statutory holidays At DEEP, we celebrate and embrace diversity and inclusion and strongly believe that the best innovations come from diverse perspectives. We invite applicants from all backgrounds to join us in creating technology that makes a meaningful impact on humanity, our oceans and planet.
Responsible for the co-ordination and liaison of Technical Sales enquiries within DEEP Manufacturing, acting as the technical interface between the customer and DEEP Manufacturing's internal departments. The role sits within the Commercial team at DEEP Manufacturing's site in Bristol, UK. Reporting to the Technical Sales & Application Engineer, the successful candidate will be critical in supporting the commercial growth of the business - managing inbound customer enquiries, translating technical requirements into manufacturable solutions using DEEP Manufacturing's DED-Arc (WAAM) capability, and ensuring successful handover to production. This is a hands on technical role requiring a strong mechanical and manufacturing engineering background. You will work closely with Technical and Production Teams, own the customer facing proposal and scoping process, and help drive the business through a fast growth phase. Technical Interface & Applications Engineering Act as the technical point of contact between customers and internal Technical/Production Teams, owning CAD packages, specifications, and manufacturability requirements. Translate customer needs into clear internal instructions; identify risks, resolve technical gaps, and support closure of queries to progress orders. Evaluate part geometry, materials, and tolerances to assess suitability for DED-Arc manufacture and advise customers accordingly. Support solution definition, feasibility discussions, and technical customer queries throughout the pre sales and bid stages. Assist in presenting technical concepts to customers in a clear and engaging way, adapting communication style for both engineering and commercial audiences. Bid & Proposal Management Lead co ordination and submission of RFQs, tenders, and proposals in response to inbound customer enquiries. Collaborate with engineering, product, and operations teams to gather inputs and produce customer facing proposals, scope write ups, and costing sheets. Ensure proposals are aligned with customer requirements, timelines, and commercial strategy, and facilitate smooth handover for accurate project execution. Maintain the Customer Project (CP) pipeline, tracking enquiries from receipt through to proposal delivery, win/loss, and order placement. Customer & Account Support Support account planning and ongoing customer engagement to strengthen long term relationships. Co ordinate post sale activities including deployment, commissioning readiness, and service support where required. Gather and analyse client feedback to support continuous service improvement and understand evolving customer needs. Help ensure customer success, satisfaction, and retention through responsive and technically credible account management. Commercial & Market Development Promote DEEP Manufacturing's DED Arc capability externally, representing the company at presentations, conferences, and trade shows. Support pipeline development by identifying new opportunities and working with the commercial team to mature prospects. Maintain strong, accurate records within the CRM and internal tracking systems to support KPI reporting and pipeline visibility. Qualifications & Experience Essential Degree in Mechanical Engineering, Manufacturing Engineering, Materials Engineering, or a related technical field. Proven experience in an Applications Engineering, Technical Sales, or Bid & Proposal role within a mechanical manufacturing or engineering environment. Experience in technical sales support, applications engineering, or bid/proposal writing. Strong written communication skills, particularly in structured bid and proposal environments. Experience with CRM systems and B2B sales processes. Office based at DEEP Manufacturing's Avonmouth facility, Bristol; candidates must be able to commute to Avonmouth. This role does not qualify for company sponsorship - applicants must have the right to work in the UK without employer sponsorship. Desirable Master's degree in a relevant engineering discipline. Background in DED arc, additive manufacturing, robotics, welding, or a related advanced manufacturing technology. Familiarity with classification standards and qualification pathways (DNV, API, LR, ABS, ASME) relevant to Oil & Gas or Defence sectors. Experience with Oil & Gas, Defence, or Marine project environments Skills & Knowledge Strong mechanical/manufacturing engineering foundation with the ability to interpret constraints, tolerances, GD&T, and translate drawings and specifications into manufacturable scopes. Ability to understand and communicate complex technical systems to both technical and non technical audiences. Proficient in CAD (e.g., Autodesk Inventor, Fusion 360) and confident reviewing designs for manufacturability. Highly organised with the ability to manage multiple customer projects simultaneously in a fast paced, scale up environment. Confident communicator under challenge; effective at cross functional collaboration and prioritising in high urgency environments. Familiarity with Microsoft Office suite; comfortable producing structured technical documents and reports. Salary - Competitve Bonus - Performance related bonus scheme Pension - 9% employer contribution with an optional employee contribution Annual Leave - 25 days, plus statutory holidays At DEEP, we celebrate and embrace diversity and inclusion and strongly believe that the best innovations come from diverse perspectives. We invite applicants from all backgrounds to join us in creating technology that makes a meaningful impact on humanity, our oceans and planet.