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IT Coordinator/ Helpdesk TechnicianApplyremote type: ITlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted 30 Days Agojob requisition id: R4761 THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM . Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand. WHAT YOU WILL BE DOING Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems Log call / walk-up activity Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments Assisting with office moves and a wide range of other possible projects Resolve more complex issues requiring detailed systems and applications knowledge Recognise and escalate more difficult problems to Tier 3 support Install operating system software, patches and upgrades Analyse, troubleshoot and resolve hardware, software and network issues Configure, optimise and monitor operating system software and servers Liaise with suppliers to organise repairs and other admin. Assist with and support on-site and remote Events THE SKILLS AND EXPERIENCE YOU NEED Experience of the following systems and processes are highly beneficial: Fresh Service ticketing system, including back-end development Active Directory/Windows, Exchange Online, Azure and Office 365 Administration Mobile Device Management platforms (Intune, Kandji) Large format printers Remote/Mobile access facilities: RDP, Outlook Web Access, VPN Dell/Apple/Windows Surface Hardware Mainly iPhone/iOS but some Android mobile phones Apple Macs running variety of OS for file storage and management O365 Desktop Tools (Outlook, Word, Excel, etc) Network Infrastructure Understanding and Troubleshooting Server Management / Patch Management Backup / Restore (Tape, Virtual)The successful individual will have the following attributes: Enthusiastic approach to problem solving Communication: Telephone manner, email, and face to face Flexible approach to tasks Speaking with non-technical people, from junior positions to the most senior Team Player: Always happy to help others whenever and wherever needed Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

THE is seeking a Master Data Administrator to join their Shared Service Centre in Orpington. This role involves processing new supplier and customer data, managing existing records, and maintaining service desk efficiency. The successful candidate will support compliance checks, assist with procurement, and contribute to process improvements. A full-time position on a 12-month fixed-term contract.

THE in Greater London is seeking an IT Coordinator/Helpdesk Technician for a full-time position. The role involves providing 1st and 2nd line IT support, handling inquiries, troubleshooting issues, and managing hardware assignments. The ideal candidate will have experience with IT systems including Active Directory and Office 365. Strong communication skills and a team-oriented approach are essential. The office is located in Aldwych, London, and offers a dynamic working environment.

Master Data AdministratorApplyremote type: Accounting/Financelocations: GBR - Orpington Officetime type: Full timeposted on: Posted 19 Days Agojob requisition id: R4837 THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM . THE TEAM are looking for a Master Data Administrator to join our Shared Service Centre. This role is a 12 month fixed term contract and will be based in our Orpington office Monday to Friday. WHAT YOU WILL BE DOING: Processing new suppliers and customers data on Workday. Managing existing data for suppliers and customers. Assist suppliers on the invoicing portal. Assist in mass data changes. Maintaining the Master Data service desk to ensure all tickets are resolved in a timely manner. Collecting, formatting and uploading carbon reporting data to a centralized repository. Managing company credit cards, including creating new cards and credit limits across different banking platforms and doing spend analysis. Run Know Your Customer (KYC) checks and supplier compliance checks. Assist the procurement and legal teams in reviewing supplier contracts. Ensure data controls are enforced. Support the implementation of process efficiencies & contribute towards a high standard, continuous improvement culture. Ad hoc tasks and projects as required. THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. WelcomeTHE TEAM is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture.We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion - not only among our employees, but in how we serve clients and push the industry at large.If this sounds like a place you'd like to work, let's talk!

THE in Greater London is seeking a Business Analyst/Product Specialist to join their Technology team. This role focuses on custom-built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams. The ideal candidate will have at least 4 years of experience, strong skills in working with project management tools like Asana and Monday, and a collaborative approach to problem-solving. This is an exciting opportunity to help shape how teams work across sports, music, and entertainment.

Business Analyst/ Product SpecialistApplyremote type: ITlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted 7 Days Agojob requisition id: R4792 THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM . We have an exciting opportunity for a Business Analyst - Custom Applications & Workflow to join our growing Technology team as we invest in AI to support how our teams work across sports, entertainment, and culture.In this role, you will focus on custom-built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams to translate ideas into clear, build-ready requirements. You will also support enterprise workflow platforms such as Asana or Monday, helping teams onboard, structure intake, and gain visibility into work in progress. This role is ideal for someone who enjoys working in build-oriented environments, is comfortable operating across business and technical teams, and brings a practical, hands-on approach to problem-solving.About you - You're a curious, collaborative problem-solver who enjoys rolling up your sleeves and working closely with teams to bring ideas to life through practical, build-oriented solutions. You enjoy partnering with both business and technical stakeholders to translate needs into clear requirements and you bring thoughtful judgment and a can-do mindset when navigating evolving tools, platforms, and ways of working. If you enjoy helping teams move from concept to delivery and seeing solutions adopted in the real world, we'd love to hear from you! WHAT YOU WILL BE DOING Custom Applications & AI-Adjacent Analysis Gather and document business and functional requirements for custom applications, internal tools, and/or AI solutions. Partner closely with engineers and integration teams to translate requirements into build-ready specifications Help define workflows, user journeys, edge cases, and exception handling for new solutions Support initiatives that involve automation or AI-adjacent capabilities , focusing on usability, adoption, and operational fit Participate in delivery activities including backlog refinement, testing, UAT, and rollout support Asana / Monday - Workflow Enablement Support enterprise use of project management tools (i.e. Asana/Monday) for intake, coordination, and workflow visibility Help configure and maintain: + Intake forms + Templates + Standard workflows + Reporting views Partner with teams to onboard new users and use cases, ensuring consistency and clarity Help ensure workflow tools support coordination and tracking rather than acting as systems of record Collaboration & Delivery Work closely with product, program, and delivery leads to clarify scope and priorities Collaborate with global stakeholders across time zones, particularly EMEA-based teams Ensure requirements and documentation are clear, structured, and easy for teams to work from Contribute to continuous improvement of how custom solutions and workflows are delivered Partner with business and technical teams to review existing tools and processes for newly acquired companies or onboarded teams, document gaps, and support the transition to shared platforms and workflows THE SKILLS AND EXPERIENCE YOU NEED 4+ years of experience as a Business Analyst, Systems Analyst, or similar role Strong experience supporting custom applications, internal tools, or platform-based solutions Experience working closely with development or integration teams in build-oriented environments Hands-on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms Ability to understand system interactions and data flows at a conceptual level Strong communication, organization, and stakeholder management skills THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.