Blueprint Gaming Ltd

Project & Connectivity Support Technician Blueprint Operations is a leading supplier of gaming machines and digital content to land based venues, server based gaming networks and online & mobile casinos. As part of the Gauselmann Group, we benefit from the resources and financial strength of one of the world's largest privately owned gaming companies. We are looking for a motivated and technically minded individual to join our team in a varied, fast paced role supporting technical developments, connectivity solutions, and support functions. This is a full time office based role located in Newark on Trent with no option for remote working. Key Responsibilities Provide technical support for connected machines, networking equipment, and associated MARs systems. Provide holiday cover on MARs related support. Assist with machine connectivity, router configuration, and basic network troubleshooting. Support ongoing technical development projects and system improvements. Assist in maintaining and updating reports, spreadsheets, and operational documentation. Analyse technical and operational data. Support the deployment of games, updates, and assist in beta testing before full deployment. Assist with field based testing, installations, and troubleshooting when required. Support rollout and maintenance of software, firmware, and connectivity updates. Basic understanding of networking principles and connectivity. Good general PC and IT knowledge. Experience using Microsoft Excel for reporting and data management. Strong problem solving and organisational skills. Good communication skills with the ability to work independently and as part of a team. Full UK driving licence. Previous experience within the gaming, amusement, vending, or related technical industry. Knowledge of routers, connectivity, or remote support systems. Experience with technical development projects or testing environments. Understanding of remote monitoring or machine management platforms. Personal Attributes Enthusiastic and willing to learn. Self motivated with a proactive approach. Able to manage multiple tasks and priorities. Professional and customer focused. The company encourages and supports professional development and offers a broad range of training and qualifications for employees. The basic salary is supported by a generous bonus scheme, a health cash plan, and many other perks offered by the business. We look forward to your application. Equal opportunities: We are an equal opportunity employer and encourage applications from all qualified individuals.