Annsummers.com
Tandridge, Surrey
Digital Optimisation Manager Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about 50% staff discount, colleague social events, and a paid day off for your Birthday, to name a few. We're growing our digital team! This is your chance to shape and influence the digital platforms of our bold, iconic brand. As Digital Optimisation Manager, you'll take the lead on trading and optimisation across and You'll own performance, lead a talented team and drive real impact, from boosting conversion to elevating every step of the customer journey. This is a role with real influence. You'll combine sharp commercial instinct, deep customer insight and digital expertise to spot opportunities, move fast and deliver results that matter. If you're obsessed with data, passionate about digital and love creating standout customer experiences, we want to hear from you! The role: Drive performance across all digital KPIs, turning insight into meaningful commercial impact and delivering against targets Champion the end-to-end customer journey, removing friction and elevating every touchpoint Lead the digital trading calendar with pace, precision and standout execution Turn data, insight and UX thinking into bold, high-impact optimisation wins Elevate onsite merchandising and content, where commercial meets irresistible experience Own the optimisation roadmap, embedding test-and-learn and best-in-class UX Partner across Digital Product, CRM and Marketing to create seamless, high-performing journeys Spot risks and opportunities fast, making smart, commercially driven calls Influence with impact, bringing insight to life and championing better customer experiences Lead, coach and inspire your team, setting the bar high and bringing energy every day Be a true brand ambassador, championing our Ann Summers values at all times You'll be great if you Have proven Digital Trading experience with a relentless focus on driving results An affinity with our brand, products and values Data-obsessed and commercially driven, turns insight into action A natural leader who builds, inspires and elevates high-performing teams Influential and confident, fostering strong relationships across the business Strong UX instinct, always pushing for seamless, customer-first experiences Confident using customer platforms and analytics such as Salesforce and GA4 Lives and breathes digital, always ahead of the curve and tuned into what's next At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. What do we bring to the party? 33 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit. Your birthday off, because it's worth celebrating! Holiday purchase scheme for a little extra flexibility Workplace pension 50% staff discount and sample sales Reward Gateway that's packed with perks and savings Regular social events and engagement initiatives Access to THRIVE, our brilliant learning platform Employee Support Programme via the Retail Trust Eye care vouchers Free onsite parking or a Season Ticket Loan Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.
Digital Optimisation Manager Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about 50% staff discount, colleague social events, and a paid day off for your Birthday, to name a few. We're growing our digital team! This is your chance to shape and influence the digital platforms of our bold, iconic brand. As Digital Optimisation Manager, you'll take the lead on trading and optimisation across and You'll own performance, lead a talented team and drive real impact, from boosting conversion to elevating every step of the customer journey. This is a role with real influence. You'll combine sharp commercial instinct, deep customer insight and digital expertise to spot opportunities, move fast and deliver results that matter. If you're obsessed with data, passionate about digital and love creating standout customer experiences, we want to hear from you! The role: Drive performance across all digital KPIs, turning insight into meaningful commercial impact and delivering against targets Champion the end-to-end customer journey, removing friction and elevating every touchpoint Lead the digital trading calendar with pace, precision and standout execution Turn data, insight and UX thinking into bold, high-impact optimisation wins Elevate onsite merchandising and content, where commercial meets irresistible experience Own the optimisation roadmap, embedding test-and-learn and best-in-class UX Partner across Digital Product, CRM and Marketing to create seamless, high-performing journeys Spot risks and opportunities fast, making smart, commercially driven calls Influence with impact, bringing insight to life and championing better customer experiences Lead, coach and inspire your team, setting the bar high and bringing energy every day Be a true brand ambassador, championing our Ann Summers values at all times You'll be great if you Have proven Digital Trading experience with a relentless focus on driving results An affinity with our brand, products and values Data-obsessed and commercially driven, turns insight into action A natural leader who builds, inspires and elevates high-performing teams Influential and confident, fostering strong relationships across the business Strong UX instinct, always pushing for seamless, customer-first experiences Confident using customer platforms and analytics such as Salesforce and GA4 Lives and breathes digital, always ahead of the curve and tuned into what's next At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. What do we bring to the party? 33 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit. Your birthday off, because it's worth celebrating! Holiday purchase scheme for a little extra flexibility Workplace pension 50% staff discount and sample sales Reward Gateway that's packed with perks and savings Regular social events and engagement initiatives Access to THRIVE, our brilliant learning platform Employee Support Programme via the Retail Trust Eye care vouchers Free onsite parking or a Season Ticket Loan Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.
Annsummers.com
Tandridge, Surrey
Digital Trade Executive Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few! An exciting opportunity for a commercially minded, proactive, and detail-oriented Digital Trade Executive to join our fantastic Digital Trade team, driving the commercial performance of our websites. You'll be at the heart of our e-commerce activity, owning day-to-day site optimisation, using data and insights to spot opportunities, deliver improvements, and maximise performance. Working cross-functionally, you'll bring energy and organisation to coordinating digital trade activity, managing assets, and keeping multiple priorities moving at pace. A confident communicator with a keen eye for detail, you'll play a key role in shaping a seamless, high-performing online experience that delivers results. The role: Ensure promotions, pricing, and product launches are accurate and executed on time Own the execution of site updates, campaigns, and key trade moments Continuously enhance on-site merchandising, product categories, and landing pages Optimise on-site search, navigation, filters, and sorting to enhance usability Drive the day-to-day commercial performance and optimisation of the website Coordinate digital trade activity across teams, briefing assets and gathering requirements Analyse trading performance, identify trends, and turn insights into actionable improvements Support delivery of key KPIs including conversion, sales, margin, and profit Produce regular performance reports, highlighting risks, opportunities, and recommendations Use a test-and-learn approach to continually improve customer experience and site performance Identify and suggest opportunities to improve processes, efficiency, and result Build strong relationships across teams to ensure smooth and effective delivery Line manage and support the development of the Digital Trade Assistant, providing coaching and day-to-day guidance. Champion the Ann Summers values, acting as a role model in everything you do. You'll be great if you Proven experience as a Digital Trade Executive, driving online sales and performance Thrives in a fast-paced, results-driven environment Delivers work with a high level of accuracy and attention to detail Experience using reporting tools such as GA4 and platform analytics Ability to support, coach, and empower a direct report Confident working cross-functionally with multiple teams An affinity to our brand, our people values and what we stand for At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. What do we bring to the party? Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy: 50% staff discount, a colleague favourite! 29 days holiday (including Bank Holidays) bagging an extra day for each year you're part of the AS team (up to a maximum limit) A paid day off for your birthday Holiday purchase scheme Workplace pension Reward Gateway, our brilliant perks scheme Colleague social events and engagement initiatives Access to our amazing learning platform, THRIVE Employee Support programme, through the fantastic Retail Trust Eye care vouchers Free on-site car park or Season Ticket Loan A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Your candidate journey If your application is successfully shortlisted youwill be contacted for an initial telephone chat to discuss the role and your experience. If your application progresses to the interview stage, you will first have a virtual interview with theHiringManager and a member of the Talent team. Following this, you will be invited to Head Office to take part in an interactive, task-based interview. We regret that due to high volumes, we are unable to acknowledge every application. Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.
Digital Trade Executive Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few! An exciting opportunity for a commercially minded, proactive, and detail-oriented Digital Trade Executive to join our fantastic Digital Trade team, driving the commercial performance of our websites. You'll be at the heart of our e-commerce activity, owning day-to-day site optimisation, using data and insights to spot opportunities, deliver improvements, and maximise performance. Working cross-functionally, you'll bring energy and organisation to coordinating digital trade activity, managing assets, and keeping multiple priorities moving at pace. A confident communicator with a keen eye for detail, you'll play a key role in shaping a seamless, high-performing online experience that delivers results. The role: Ensure promotions, pricing, and product launches are accurate and executed on time Own the execution of site updates, campaigns, and key trade moments Continuously enhance on-site merchandising, product categories, and landing pages Optimise on-site search, navigation, filters, and sorting to enhance usability Drive the day-to-day commercial performance and optimisation of the website Coordinate digital trade activity across teams, briefing assets and gathering requirements Analyse trading performance, identify trends, and turn insights into actionable improvements Support delivery of key KPIs including conversion, sales, margin, and profit Produce regular performance reports, highlighting risks, opportunities, and recommendations Use a test-and-learn approach to continually improve customer experience and site performance Identify and suggest opportunities to improve processes, efficiency, and result Build strong relationships across teams to ensure smooth and effective delivery Line manage and support the development of the Digital Trade Assistant, providing coaching and day-to-day guidance. Champion the Ann Summers values, acting as a role model in everything you do. You'll be great if you Proven experience as a Digital Trade Executive, driving online sales and performance Thrives in a fast-paced, results-driven environment Delivers work with a high level of accuracy and attention to detail Experience using reporting tools such as GA4 and platform analytics Ability to support, coach, and empower a direct report Confident working cross-functionally with multiple teams An affinity to our brand, our people values and what we stand for At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. What do we bring to the party? Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy: 50% staff discount, a colleague favourite! 29 days holiday (including Bank Holidays) bagging an extra day for each year you're part of the AS team (up to a maximum limit) A paid day off for your birthday Holiday purchase scheme Workplace pension Reward Gateway, our brilliant perks scheme Colleague social events and engagement initiatives Access to our amazing learning platform, THRIVE Employee Support programme, through the fantastic Retail Trust Eye care vouchers Free on-site car park or Season Ticket Loan A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Your candidate journey If your application is successfully shortlisted youwill be contacted for an initial telephone chat to discuss the role and your experience. If your application progresses to the interview stage, you will first have a virtual interview with theHiringManager and a member of the Talent team. Following this, you will be invited to Head Office to take part in an interactive, task-based interview. We regret that due to high volumes, we are unable to acknowledge every application. Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.