The Wrekin Housing Group Limited

Qualified Surveyor - Gas, Heating and Heat Networks Job Reference RED/TP/751/562 Number of Positions: 1 Contract Type: Full Time / Permanent Working Hours: 36 Location: Telford Closing Date: 24/06/2026 Job Category: HPG - Central Services Region / Division: HPG - Central Services Business Unit: Investment and Growth Job Introduction We have a fantastic opportunity for a Qualified Surveyor - Gas, Heating and Heat Networks to join our team. We're looking for a dedicated and knowledgeable professional to bring our values to life and help ensure our customers receive safe, high-quality services. If you enjoy being part of a supportive and growing team, this could be the perfect opportunity for you. Day in the life of a Qualified Surveyor As a technical specialist, you will play a key role in the operational delivery and compliance assurance of gas, heating, and communal heat network systems across our property portfolio. Reporting to the Building Compliance Manager - Gas and Heating, you will: Ensure gas, heating, and heat network systems are safe, efficient, and compliant with all statutory and regulatory requirements Plan, conduct, and quality assure statutory inspections, surveys, and remedial works Oversee gas, central heating, and associated plant, including communal heat networks Provide expert technical advice and guidance to internal teams and contractors Maintain accurate, audit ready compliance records Identify, manage, and elevate safety or compliance risks appropriately What we are looking for Substantial hands on experience conducting and overseeing gas and heating inspections across a variety of property types, including high risk residential buildings and heat network systems In depth knowledge of: Gas Safety (Installation and Use) Regulations 1998 Pressure Systems Safety Regulations 2000 Heat Network (Metering and Billing) Regulations Relevant building and landlord legislation Familiarity with non gas and low carbon heating systems, communal heating, and heat networks within a social housing environment Recognised technical qualifications in gas engineering, mechanical engineering, building services or surveying (e.g. HNC/HND, BEng/BSc, Gas Safe registration) Experience working within regulated or high compliance environments Experience supporting internal and external audits and regulatory inspections Evidence of ongoing continuous professional development in gas and heating compliance What we can offer you 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Terms and Conditions Terms and Conditions are subject to review and may be amended from time to time. Any changes to benefits advertised would be discussed during offer and onboarding.

Head of Customer and Business Intelligence Job Reference HPG/TP/751/667 Number of Positions: 1 Contract Type: Full Time / Permanent Working Hours: 36 Location: Telford Closing Date: 01/07/2026 Job Category: HPG - Central Services Region / Division: HPG - Central Services Business Unit: Integration and Change Job Introduction Job Title: Head of Customer and Business Intelligence Salary: £74,358 per annum plus 10% car allowance Location: Stafford/Telford - Hybrid Hours: 36 hours per week Contract Type: Permanent About the role: We have an exciting opportunity for a Head of Customer and Business Intelligence to join our leadership team. This role is central to shaping how we gather and use customer feedback, transforming data into meaningful business intelligence, and ensuring compliance with consumer standards. What you'll do Collaborate with the wider leadership team to deliver and implement organisational strategy Enable high performance by supporting leaders with insight, challenge, and services that drive positive outcomes Build strong partnerships with senior colleagues to achieve shared strategic goals Provide data-driven insight to influence decision-making, operational planning, and service delivery Identify opportunities for improvement and recommend changes that support organisational integration and realisation of merger benefits Contribute to governance frameworks, policies, and systems across a complex organisation with diverse stakeholders Play an active role in wider organisational discussions, contributing beyond your specific area of expertise About you You are an experienced and effective leader with a proven ability to drive performance and develop high-performing teams. You will bring: At least two years' experience operating at Head of Service level or above Strong knowledge of the housing sector, including regulatory and legal frameworks Extensive experience managing customer-focused services such as engagement or complaints A solid understanding of key regulatory returns, including Statistical Data Return, Tenant Satisfaction Measures, and Complaints Annual Returns Experience leading and managing services within a regulated environment What we can offer you We can offer 31 days holiday, bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. About Us We're one of the West Midlands' largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home. The way we work is shaped by three simple behaviours: Own it - make it happen Improve it - move things forward. Live it - show understanding and compassion We're building something special and need talented people to help lead the way. There's never been a better time to join us and make a real difference. Our Inclusive Culture The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn't only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies' network. Interviews may take place throughout the advert We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details. We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion. Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.