Go Fix Mechanical & Drainage Services
New Ash Green, Kent
Due to continued Investment and growth another new and exciting opportunity for a helpdesk administrator has a risen. This job would be ideal for someone with helpdesk experience and or I will willingness To train In a new dynamic And upcoming Business with the drive To progress further. Go-Fix mechanical and drainage services provide drainage vacuum tanker and other various maintenance services for a broad range of clients in central London and the south of England. As one of our office team, you will be expected to deliver a high standard of work with excellent customer service The position hours will be Monday to Friday 8 am to 5 pm Able to prioritise workloads,Multitasking is a mass as we are a fast paced reactive helpdesk Excellent organisational skills, able to work to deadlines and work under pressure Excellent telephone manner Great communication skills - Able to deal with customers and all levels Proficient in Microsoft Office programs excel Outlook and Word Have the ability to pick up new processes, retain and process Information Ability to be part of a team and carry out of variety of tasks The ability to work on own as well as taking direction from others, but most importantly to manage their time effectively and efficiently Monitoring mailboxes Login and following up of emergency callout orders & PO's Ensuring all jobs from previous evenings and weekends are updated Answering higher volume inbound calls, assisting customers with specific enquiries and job bookings Operating uploading and updating jobs on our company job management system Updating worksheet with changes and statuses of each job Managing client portals Ability to prioritise his own workload to meet deadlines Providing of level of support to Our Mobile Engineers Providing clients with updates on the progression of jobs and projectsli> Working to time scales as part of a high performing team Taking direction From your line, Manager Company events Company pension Free parking On-site parking
11/06/2026
Full time
Due to continued Investment and growth another new and exciting opportunity for a helpdesk administrator has a risen. This job would be ideal for someone with helpdesk experience and or I will willingness To train In a new dynamic And upcoming Business with the drive To progress further. Go-Fix mechanical and drainage services provide drainage vacuum tanker and other various maintenance services for a broad range of clients in central London and the south of England. As one of our office team, you will be expected to deliver a high standard of work with excellent customer service The position hours will be Monday to Friday 8 am to 5 pm Able to prioritise workloads,Multitasking is a mass as we are a fast paced reactive helpdesk Excellent organisational skills, able to work to deadlines and work under pressure Excellent telephone manner Great communication skills - Able to deal with customers and all levels Proficient in Microsoft Office programs excel Outlook and Word Have the ability to pick up new processes, retain and process Information Ability to be part of a team and carry out of variety of tasks The ability to work on own as well as taking direction from others, but most importantly to manage their time effectively and efficiently Monitoring mailboxes Login and following up of emergency callout orders & PO's Ensuring all jobs from previous evenings and weekends are updated Answering higher volume inbound calls, assisting customers with specific enquiries and job bookings Operating uploading and updating jobs on our company job management system Updating worksheet with changes and statuses of each job Managing client portals Ability to prioritise his own workload to meet deadlines Providing of level of support to Our Mobile Engineers Providing clients with updates on the progression of jobs and projectsli> Working to time scales as part of a high performing team Taking direction From your line, Manager Company events Company pension Free parking On-site parking
Go Fix Mechanical & Drainage Services
New Ash Green, Kent
A dynamic maintenance service company in New Ash Green is seeking a Helpdesk Administrator. The ideal candidate will have experience in helpdesk roles, strong customer service, and excellent organisational skills. You will handle inbound calls, manage job bookings, and support mobile engineers while working in a fast-paced environment. Proficiency in Microsoft Office is required. The role operates Monday to Friday with flexible onsite parking and company benefits.
11/06/2026
Full time
A dynamic maintenance service company in New Ash Green is seeking a Helpdesk Administrator. The ideal candidate will have experience in helpdesk roles, strong customer service, and excellent organisational skills. You will handle inbound calls, manage job bookings, and support mobile engineers while working in a fast-paced environment. Proficiency in Microsoft Office is required. The role operates Monday to Friday with flexible onsite parking and company benefits.