Initial Hours: Monday to Friday, 7:00am - 4:00pm. Flexibility to work alternative hours and weekends may be required as the service develops. Builder Depot is one of the leading independent Builders Merchants in the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression. We are looking for an experienced E-commerce Click and Collect Operative to join our Acton branch. Your duties will include: Pick and prepare customer orders accurately and efficiently. Ensure all orders are checked, labelled and ready for collection within agreed timescales. Serve customers collecting orders and assist with loading vehicles safely. Maintain a clean, organised and professional Click & Collect area. Manage customer returns and resolve collection-related issues. Warehouse & Branch Support Carry out general warehouse duties, including stock replenishment and housekeeping. Assist with Goods In, stock checks and general warehouse activities where required. Support other areas of the branch during quieter periods. Maintain high standards of housekeeping and health and safety at all times. Carry out manual handling duties, including lifting products up to 30kg. Customer Service Deliver an excellent customer experience and represent Builder Depot in a professional manner. Work closely with branch colleagues and the E-Commerce team to ensure orders are fulfilled efficiently. Handle customer queries and provide updates when required. Person Specification: Experience Previous warehouse or builders' merchant experience is desirable. Counterbalance forklift experience and licence are preferred. Previous customer service experience would be advantageous. Skills & Attributes Excellent attention to detail. Strong organisational skills and the ability to prioritise workload effectively. Good communication skills and a positive attitude. Ability to work independently and as part of a team. Willingness to support the wider branch operation when required. Physically capable of carrying out manual handling tasks safely.
20/07/2026
Full time
Initial Hours: Monday to Friday, 7:00am - 4:00pm. Flexibility to work alternative hours and weekends may be required as the service develops. Builder Depot is one of the leading independent Builders Merchants in the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression. We are looking for an experienced E-commerce Click and Collect Operative to join our Acton branch. Your duties will include: Pick and prepare customer orders accurately and efficiently. Ensure all orders are checked, labelled and ready for collection within agreed timescales. Serve customers collecting orders and assist with loading vehicles safely. Maintain a clean, organised and professional Click & Collect area. Manage customer returns and resolve collection-related issues. Warehouse & Branch Support Carry out general warehouse duties, including stock replenishment and housekeeping. Assist with Goods In, stock checks and general warehouse activities where required. Support other areas of the branch during quieter periods. Maintain high standards of housekeeping and health and safety at all times. Carry out manual handling duties, including lifting products up to 30kg. Customer Service Deliver an excellent customer experience and represent Builder Depot in a professional manner. Work closely with branch colleagues and the E-Commerce team to ensure orders are fulfilled efficiently. Handle customer queries and provide updates when required. Person Specification: Experience Previous warehouse or builders' merchant experience is desirable. Counterbalance forklift experience and licence are preferred. Previous customer service experience would be advantageous. Skills & Attributes Excellent attention to detail. Strong organisational skills and the ability to prioritise workload effectively. Good communication skills and a positive attitude. Ability to work independently and as part of a team. Willingness to support the wider branch operation when required. Physically capable of carrying out manual handling tasks safely.
E-commerce Forklift Fulfilment Associate Builder Depot is one of the leading independent Builders Merchantsin the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression. We are seeking a motivated individual to join the E-commerce team. Shift: 8:30am - 5:30pm The main roles and responsibilities include: Order Picking and Packing: Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards. Labeling and Dispatch: Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency. Click & Collect Orders: Picking and preparing orders for customers to collect in-store. Customer Interactions: Handling order-related queries through Zendesk and managing customer returns. Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg. Person Specification: Warehouse Experience: Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery. Organizational Skills: You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure. Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries. Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.
05/07/2026
Full time
E-commerce Forklift Fulfilment Associate Builder Depot is one of the leading independent Builders Merchantsin the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression. We are seeking a motivated individual to join the E-commerce team. Shift: 8:30am - 5:30pm The main roles and responsibilities include: Order Picking and Packing: Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards. Labeling and Dispatch: Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency. Click & Collect Orders: Picking and preparing orders for customers to collect in-store. Customer Interactions: Handling order-related queries through Zendesk and managing customer returns. Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg. Person Specification: Warehouse Experience: Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery. Organizational Skills: You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure. Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries. Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.
Builder Depot Limited is seeking a motivated E-commerce Forklift Fulfilment Associate to join the team in Greater London. The successful candidate will be responsible for order picking and packing, ensuring accurate labeling and dispatch of customer orders, managing in-store collections, and handling customer inquiries. Applicants should have warehouse experience, excellent organizational and communication skills, and be capable of lifting up to 30kg. This position offers an opportunity for career progression in a supportive environment.
05/07/2026
Full time
Builder Depot Limited is seeking a motivated E-commerce Forklift Fulfilment Associate to join the team in Greater London. The successful candidate will be responsible for order picking and packing, ensuring accurate labeling and dispatch of customer orders, managing in-store collections, and handling customer inquiries. Applicants should have warehouse experience, excellent organizational and communication skills, and be capable of lifting up to 30kg. This position offers an opportunity for career progression in a supportive environment.