NTT Global Data Centers

Your role at a glance As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. Provide engineering support and guidance in general on property matters affecting the on-going management and development of NTT Data Centers. You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrix are up to date, ensure that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard. Provide engineering services and guidance in general on matters affecting the on-going management and development of the Data Centers. What will you do? Maintain and supervise a CFM Engineering team Manage the CAFM system and ticketing queues Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner Assist in resolving technical issues with site operations Be the first level of escalation for technical and non-technical issues for your CFM Engineering team Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems Identify faults and accurately diagnose root causes Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable) Working knowledge and understanding of engineering operations within Mission Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes LV Switching experience (HV an advantage) Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems) What are we looking for? Good numerical and literacy skills and high levels of computer literacy Excellent organizational skills with the ability to prioritize Good analytical/ problem solving skills The ability to communicate effectively at all levels with good relationship building skills Self-motivated and keen to develop, with a willingness and desire to learn Keen to share knowledge with colleagues To possess initiative with an inquisitive nature, unafraid to ask appropriate questions Full driving license valid for use in the UK To undergo full security checks to BS7858:2019 standard Essential qualifications relevant to the role AP12 LV/ AP15 HV Authorized Person 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection HND or similar in relevant area (Mechanical, Electrical, Building Services) Health and Safety related (i.e. IOSH Working Safely) Desirable qualifications relevant to the role NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3) F-Gas Certification (essential for working with refrigerants) Strong electrical & mechanical knowledge of HVAC/chiller systems Experience with commercial or industrial chillers (air or water-cooled) L8 Legionella Management (company will train you to the required standard) Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Your role at a glance As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. As one of the Shift Engineers, you ll be working a 12hr continental shift pattern over a 24/7 rota. What will you do? Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner Working as directed to ensure timely completion of PPM s and reactive work to SLA s Being the High Voltage Authorized Person & all associated duties including Management of Inspection & Testing programme Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA s Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place. You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimizing risk Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures What are we looking for? 17th Edition certified or similar electrical qualification HND or similar in relevant area (Mechanical, Electrical, Building Services) Good understanding of Data Centre cooling solutions and building services Authorized person LV (HV Preferable) Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.) F-GAS / J11 (an advantage) Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems) Experience in facilities, operations or engineering; in a Data Centre critical environment Working knowledge and understanding of engineering operations within Business-Critical Environments and working safely Creating and developing SOP and EOP documentation and other related/similar processes Possess initiative with an inquisitive nature, unafraid to ask appropriate questions Full driving license valid for use in the UK The ability to communicate effectively at all levels with good relationship building skills. To undergo full security checks to BS7858:2019 standard Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.