Propel Holdings Inc.

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit. To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together. The Role Propel Holdings is investing heavily in Salesforce as our core operational platform. Over the next 12 months you'll work across: Service Cloud go-live with Agentforce embedded MuleSoft integration layer and a new Identity Provider rollout An in-house Agentforce programme bringing AI-driven categorisation in-house You'll have direct input of platform decisions, work with a small and growing team, and have direct access to senior leadership. If you've been the sole admin somewhere larger and want to build something properly with a delivery team around you, this is that role! We're hiring a mid level Salesforce Administrator to join our Delivery Team and own the platform side configuration and work across an active multi year Salesforce transformation programme. This isn't a maintenance role, you'll be hands on with Flows from day one, but you'll also be sitting alongside our developers, QA lead, BA, and Tech Lead on a Delivery Team being built up properly. Key Responsibilities Owning declarative configuration on our Salesforce org - Flows, validation rules, record types, permission sets, page layouts Translating business requirements from teams like Underwriting, Customer Service, and Risk into clean, scalable Salesforce solutions. Supporting our upcoming Service Cloud go live (Email to Case, Omni Channel routing, SLAs, Milestones). Contributing to our Agentforce and AI initiatives as we bring AI driven categorisation in-house. Working within an Agile delivery cadence - sprint planning, Jira ticketing, capacity tracking. Helping us reduce reliance on third party implementation partners by building in house capability. Engaging with senior business stakeholders directly; pushing back constructively on scope creep. Skills and Attributes 3+ years of hands on Salesforce administration experience (in house or consultancy) Demonstrable production experience with flows. Strong communication skills - comfortable gathering requirements from non technical stakeholders and explaining technical decisions to them A consultative mindset: a clear tendency to clarify requirements before configuring Comfortable working as a generalist on a small team - willing to pick up adjacent work outside a strict job description Salesforce Certified Advanced Administrator (ADM 211) or Salesforce Certified Platform App Builder Salesforce Service Cloud Consultant certification, or production experience with Service Cloud features (Email to Case, Omni Channel routing, SLAs, milestones) Hands on experience with Agentforce, Einstein, or Salesforce native AI tooling Permission set and permission set group management Familiarity with Agile delivery and Jira Background in financial services, consumer credit, or another regulated environment Benefits to Joining Propel Pension 25 days holidays, increasing by 1 day per year (up to 30) Growth and opportunity - we pride ourselves on promoting from within Incredible company culture A culture that values innovation, collaboration and continuous improvement. Equality, Diversity & Inclusion Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful. Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all. Travel Required Yes.

Propel Holdings Inc. seeks a mid-level Salesforce Administrator in Nottingham, UK. This role involves owning the Salesforce configuration while engaging in a multi-year transformation program. You will work closely with senior leadership and a dedicated team to drive successful implementations. We value innovation, collaboration, and ongoing improvement in our team. The ideal candidate has over 3 years of Salesforce experience and is committed to building an in-house capability. The position offers benefits including a pension and 25 days of holidays.