Looking for an opportunity within a business that offer a genuine "people first" culture? Here at Chubb Fire and Security (part of the APi group), we are looking for invoice / billing / finance admin specialists to join our high performing team as Dispute Resolution Specialist in Blackburn (BB1 2PR) on a permanent, full time basis About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: Between £25K - £28K per annum (depending on experience) 25 days holiday, plus bank holidays Company Pension (5% matched) Free Onsite Parking Liftshare Community - an app designed to make your commute more affordable, sustainable and enjoyable Cycle to Work Scheme Employee Referral Scheme (£1000) Life Assurance (4 x Basic Salary) A Central Benefits Platform offering a wide variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees Health & Wellbeing Resources What you'll be doing as Dispute Resolution Specialist The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence. Dispute resolution: Resolve customer disputes to ensure they can make payment. This includes discussing issues with customers on the phone or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation: Production and refinement of work instructions and processes. Reporting: Generate and analyse reports applicable to the disputes process. Compliance: Ensure all activities comply with company policies and relevant regulations. Working Hours: 37.5 Hours Per Week Mon-Fri 9am - 5pm Fully Office Based (potential for hybrid working post probation) What we would like you to bring to the role The ideal candidate will have previous demonstrated experience in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be immediately obvious. Analytical Thinking: Capability to analyse discrepancies identify root causes. Customer Focus: Commitment to meeting customer service SLAs and ensuring customer satisfaction. Influencing: Able to influence people positively, for the best benefit of all related parties Team Collaboration: Ability to work effectively with multiple internal teams. Communication: Excellent communication skills Join us and become part of a team committed to building great leaders. It all starts with you! Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire and Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we've become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
31/07/2026
Full time
Looking for an opportunity within a business that offer a genuine "people first" culture? Here at Chubb Fire and Security (part of the APi group), we are looking for invoice / billing / finance admin specialists to join our high performing team as Dispute Resolution Specialist in Blackburn (BB1 2PR) on a permanent, full time basis About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: Between £25K - £28K per annum (depending on experience) 25 days holiday, plus bank holidays Company Pension (5% matched) Free Onsite Parking Liftshare Community - an app designed to make your commute more affordable, sustainable and enjoyable Cycle to Work Scheme Employee Referral Scheme (£1000) Life Assurance (4 x Basic Salary) A Central Benefits Platform offering a wide variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees Health & Wellbeing Resources What you'll be doing as Dispute Resolution Specialist The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence. Dispute resolution: Resolve customer disputes to ensure they can make payment. This includes discussing issues with customers on the phone or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation: Production and refinement of work instructions and processes. Reporting: Generate and analyse reports applicable to the disputes process. Compliance: Ensure all activities comply with company policies and relevant regulations. Working Hours: 37.5 Hours Per Week Mon-Fri 9am - 5pm Fully Office Based (potential for hybrid working post probation) What we would like you to bring to the role The ideal candidate will have previous demonstrated experience in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be immediately obvious. Analytical Thinking: Capability to analyse discrepancies identify root causes. Customer Focus: Commitment to meeting customer service SLAs and ensuring customer satisfaction. Influencing: Able to influence people positively, for the best benefit of all related parties Team Collaboration: Ability to work effectively with multiple internal teams. Communication: Excellent communication skills Join us and become part of a team committed to building great leaders. It all starts with you! Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire and Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we've become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
Chubb Fire and Security Ltd in Blackburn is seeking a Dispute Resolution Specialist to handle customer disputes, analyse causes and implement preventing solutions within a finance admin context. Key duties include resolving disputes by phone or email, root-cause analysis, process improvement, documentation, reporting and ensuring compliance. Working hours are 37.5 per week, Mon-Fri, 9am-5pm, office-based with potential hybrid after probation.
30/07/2026
Full time
Chubb Fire and Security Ltd in Blackburn is seeking a Dispute Resolution Specialist to handle customer disputes, analyse causes and implement preventing solutions within a finance admin context. Key duties include resolving disputes by phone or email, root-cause analysis, process improvement, documentation, reporting and ensuring compliance. Working hours are 37.5 per week, Mon-Fri, 9am-5pm, office-based with potential hybrid after probation.
Chubb Fire & Security is recruiting a Senior Business Systems Solutions Analyst for a hybrid role based at our Blackburn HQ. You will develop, integrate and continuously improve CRM and sales platforms, bridging business stakeholders, technical teams and third-party delivery partners to deliver solutions that enhance productivity, data quality and revenue. The role focuses on Microsoft Dynamics 365, CPQ, SQL, SharePoint and the Power Platform, with responsibilities spanning roadmap ownership,
30/07/2026
Full time
Chubb Fire & Security is recruiting a Senior Business Systems Solutions Analyst for a hybrid role based at our Blackburn HQ. You will develop, integrate and continuously improve CRM and sales platforms, bridging business stakeholders, technical teams and third-party delivery partners to deliver solutions that enhance productivity, data quality and revenue. The role focuses on Microsoft Dynamics 365, CPQ, SQL, SharePoint and the Power Platform, with responsibilities spanning roadmap ownership,
We're currently recruiting for a Senior Business Systems Solutions Analyst for our team here at Chubb, for a hybrid role, based out of our Blackburn HQ. This role would suit a commercially minded Senior Business Systems Solutions Analyst for the development, integration and continuous improvement of CRM and sales platforms. The role bridges business stakeholders, technical teams and third-party delivery partners to improve sales processes, data quality, automation, reporting, end user support and experience across Microsoft Dynamics 365, CPQ, SQL, SharePoint and the wider Power Platform ecosystem. Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Salary and Benefits SALARY: Upto £50K DoE 25 days holiday, plus bank holidays Free Onsite Parking Vehicle Cycle to Work Scheme Digital GP Employee Referral Scheme (£1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Role purpose Responsible for the development, continuous improvement and operational support of MS Dynamics CRM, CPQ and related business applications used across sales, marketing and service functions. The role acts as the bridge between business stakeholders, technology teams and third-party delivery partners to deliver solutions that improve productivity, data quality, customer engagement and revenue performance. Key responsibilities Provide functional leadership and support for the CRM ecosystem, including Dynamics 365, Dataverse, Power Platform, CPQ, HubSpot integrations, SharePoint integrations and Customer Insights / marketing technologies. Provide MS Dynamics end user support and administration in conjunction with 3rd party suppliers. Own the roadmap, backlog and enhancement pipeline for Microsoft Dynamics 365 and associated sales platforms to support business requirements and growth. Advise on solution design, integration patterns, platform constraints, governance and performance considerations. Gather and prioritize business requirements from sales, marketing, service and operational stakeholders. Candidate profile This role suits someone who can operate comfortably between business process, system configuration, solution design, delivery governance and hands on troubleshooting. The successful candidate will be pragmatic, technically credible, commercially aware and able to keep complex cross functional work moving. Skills and experience Strong working knowledge of administration and support of Microsoft Dynamics 365, SQL, SharePoint, Dataverse and the Power Platforms. Experience owning or shaping CRM roadmaps, enhancement backlogs and release priorities. Ability to convert business requirements into practical functional specifications and acceptance criteria. Experience with sales process automation, lead allocation, quote/proposal processes and customer facing workflows. Understanding of integrations between CRM and external platforms such as marketing systems, portals, CPQ tools, SharePoint or BI platforms. Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies. We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we've become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
30/07/2026
Full time
We're currently recruiting for a Senior Business Systems Solutions Analyst for our team here at Chubb, for a hybrid role, based out of our Blackburn HQ. This role would suit a commercially minded Senior Business Systems Solutions Analyst for the development, integration and continuous improvement of CRM and sales platforms. The role bridges business stakeholders, technical teams and third-party delivery partners to improve sales processes, data quality, automation, reporting, end user support and experience across Microsoft Dynamics 365, CPQ, SQL, SharePoint and the wider Power Platform ecosystem. Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Salary and Benefits SALARY: Upto £50K DoE 25 days holiday, plus bank holidays Free Onsite Parking Vehicle Cycle to Work Scheme Digital GP Employee Referral Scheme (£1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Role purpose Responsible for the development, continuous improvement and operational support of MS Dynamics CRM, CPQ and related business applications used across sales, marketing and service functions. The role acts as the bridge between business stakeholders, technology teams and third-party delivery partners to deliver solutions that improve productivity, data quality, customer engagement and revenue performance. Key responsibilities Provide functional leadership and support for the CRM ecosystem, including Dynamics 365, Dataverse, Power Platform, CPQ, HubSpot integrations, SharePoint integrations and Customer Insights / marketing technologies. Provide MS Dynamics end user support and administration in conjunction with 3rd party suppliers. Own the roadmap, backlog and enhancement pipeline for Microsoft Dynamics 365 and associated sales platforms to support business requirements and growth. Advise on solution design, integration patterns, platform constraints, governance and performance considerations. Gather and prioritize business requirements from sales, marketing, service and operational stakeholders. Candidate profile This role suits someone who can operate comfortably between business process, system configuration, solution design, delivery governance and hands on troubleshooting. The successful candidate will be pragmatic, technically credible, commercially aware and able to keep complex cross functional work moving. Skills and experience Strong working knowledge of administration and support of Microsoft Dynamics 365, SQL, SharePoint, Dataverse and the Power Platforms. Experience owning or shaping CRM roadmaps, enhancement backlogs and release priorities. Ability to convert business requirements into practical functional specifications and acceptance criteria. Experience with sales process automation, lead allocation, quote/proposal processes and customer facing workflows. Understanding of integrations between CRM and external platforms such as marketing systems, portals, CPQ tools, SharePoint or BI platforms. Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies. We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we've become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
Chubb Fire & Security Ltd is seeking a Security Engineer to cover Andover and surrounding areas. You will perform routine inspections, maintenance, and provide technical advice on security practices. The role is field-based with a local patch and involved in after-hours call-outs on a rota. Base salary is £31,961 plus on-call, overtime, and a £1,000 sign-on bonus. The package includes 25 days holiday, pension, life assurance, and training opportunities for career development.
26/07/2026
Full time
Chubb Fire & Security Ltd is seeking a Security Engineer to cover Andover and surrounding areas. You will perform routine inspections, maintenance, and provide technical advice on security practices. The role is field-based with a local patch and involved in after-hours call-outs on a rota. Base salary is £31,961 plus on-call, overtime, and a £1,000 sign-on bonus. The package includes 25 days holiday, pension, life assurance, and training opportunities for career development.
Chubb Fire & Security Ltd is seeking a Security Engineer to cover a localised patch around Slough. You'll inspect, maintain, and repair security systems for commercial and domestic sites, planning your day and visiting customer premises across the region. You will provide technical guidance on best practices, respond to service calls, and contribute to keeping clients safe with a focus on reliability and high standards. On-call rotation and overtime apply.
26/07/2026
Full time
Chubb Fire & Security Ltd is seeking a Security Engineer to cover a localised patch around Slough. You'll inspect, maintain, and repair security systems for commercial and domestic sites, planning your day and visiting customer premises across the region. You will provide technical guidance on best practices, respond to service calls, and contribute to keeping clients safe with a focus on reliability and high standards. On-call rotation and overtime apply.