Remitly U.K., Ltd.

Role Overview Remitly is hiring a Business Manager to lead growth in a key European region, focusing on customers sending money globally from that region. This strategy, analytics, product, and operations role will plan, build, and execute initiatives across product, pricing, marketing, analytics, customer service, and other departments. The Business Manager will act as the primary regional customer voice, shaping the roadmap with deep customer and market insight, and driving the end to end product experience for customers in the region. Responsibilities Regional Growth & Performance Be accountable for overall sustainable revenue and customer growth in a key European region. Drive overall regional performance, including key performance indicators such as new customers, monthly active customers, transactions, volume, revenue, unit economics, and customer lifetime value. Oversee ongoing views about competition, market, and customer trends, translating regional strategies into specific market goals across multiple functions. Develop long term strategies and influence leadership decisions. Product Strategy & Roadmap Serve as the primary regional advocate into the regional and global product organisation, owning the translation of customer and market insights into clear, prioritised product requirements. Partner closely with product managers to define and maintain a regional product roadmap that addresses local customer needs, competitive gaps, and regulatory considerations. Drive discovery and definition of new product features by leading structured customer research, usability studies, and qualitative interviews specific to the region. Write and review product briefs and opportunity assessments for regionally driven initiatives, ensuring they are grounded in customer evidence and quantified business impact. Influence product prioritisation by building compelling business cases using customer centric and impact driven frameworks, aligning product leadership on regional bets. Define success metrics and acceptance criteria for product initiatives in the region, working with product and engineering to ensure outcomes are measurable and tracked. Evaluate and provide structured feedback on product solutions during discovery and build phases, representing the regional customer perspective in design reviews and sprint demos. Identify and elevate friction points, localisation gaps, and experience deficiencies in the regional customer journey, partnering with product and design to resolve them. Stay ahead of competitor product developments, regulatory changes, and emerging customer expectations in the region, proactively surfacing implications for the product roadmap. Customer Insights & Analytics Drive customer learnings and hypotheses generation to iterate faster towards the right customer and business outcomes. Through collaboration with analytics teams across pricing, product and marketing, create customer behaviour and market analyses to obtain insights and develop executional plans. Define and manage a continuous feedback loop from regional customers, turning qualitative signals into quantifiable product and operational improvements. Cross Functional Execution Partner closely with marketing, product, pricing, and other relevant teams to identify ways to grow KPIs within the region and improve the overall customer experience. Drive executional excellence on initiatives and define the right strategic context and clear prioritisation for stakeholders. Lead building business cases for key initiatives and influence prioritisation of partner teams' roadmaps through structured business impact and customer centric frameworks. Qualifications 5+ years of experience in Fintech, consumer technology, strategy consulting, or e commerce industry sectors. Experience working in a global matrix organisation and in fast growth international environments. Demonstrable experience working in or alongside product management teams, with the ability to write product requirements, contribute to roadmap planning, and operate fluently in agile delivery environments. A track record of influencing product prioritisation decisions through data driven business cases and customer evidence, without direct authority over engineering or product resources. Grasp of drivers and mechanics for high transaction volume businesses. Strong business acumen and decision making skills. Previous experience with data modelling and analysis. Strong problem solving skills and the ability to generate good quality hypotheses combining qualitative and quantitative insights. Ability to lead junior members or a cross functional squad to deep dive into ambiguous problem statements with significant business impact, create structured logical frameworks, and drive stakeholders towards business and customer centric solutions. Highly effective at cross functional stakeholder management. Strong communication, influencing, and interpersonal skills. Comfort navigating ambiguity at the intersection of product, commercial, and operational priorities - able to build clarity and alignment across diverse teams. Benefits Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits Work Culture Remitly fosters dynamic in person collaboration, with an expectation of at least 50% of the time in the office for corporate team members, typically achieved by coming in three days a week. Equal Employment Opportunity Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is an E-Verify Employer.

Remitly U.K., Ltd. is seeking a Business Manager to lead growth in a vital European region. This role encompasses strategy, analytics, product management, and operations, focusing on customer needs and driving the product experience. The successful candidate will oversee revenue growth, manage a regional product roadmap, and collaborate with various teams to enhance customer experiences. This position requires strong analytical and stakeholder management skills, alongside 5+ years of relevant experience.