624 Cisco International Limited

Software Engineering Technical Leader Webex Real-time Media Engineering Group Cisco's Webex Real-time Media Engineering Group is redefining the future of collaboration. We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application. Our technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Our team is based in one of our central London offices, near Moorgate station. We operate a hybrid working model, meeting to collaborate in the office three times a week. We collaborate with other teams across Cisco in other regions and time zones. Your Impact Lead Full Lifecycle Development: Design, develop, test, monitor, and deliver new features and improvements to our products. Leading Technically: Be the leader of the teams' backlog, identify engineering improvements, challenge technical decisions, drive design and architecture for your teams. DevOps & Microservices: Be highly involved the operational side of our highly available microservice architecture, including being part of an on-call rotation. Adaptable & Problem-Solver: Tackle varied and challenging problems daily, showing flexibility, a data-driven focus on quality, and an ability to learn new skills quickly. Ownership & Quality: Take responsibility for tasks, from building new functionality to developing automated tests and investigating issues, all with a level of high attention to detail. AI: Use a variety of AI tools in your daily workflow for enhanced productivity; contribute to Cisco's growth by using and applying AI in new scenarios and opportunities. Support & Growth: Mentor and train fellow engineers who join us to help them get up to speed and grow their skills. Minimum Qualifications Coding Aptitude: 10+ years of experience programming, primarily in C++, and the willingness to learn new languages quickly as needed. Technical Leadership: 5+ years of experience technically leading similar product development. Linux: Significant experience with Linux. Virtualisation: Experience with virtualisation and containers (such as Docker or Kubernetes). Software development lifecycle: Familiarity with Git, DevOps, continuous integration, continuous delivery. Networking: Knowledge of networks and networking protocols (such as TCP/IP and HTTP). Preferred Qualifications Knowledge of programming in one or more of the following languages: C#, Java, Rust. Experience with audio and video coding, processing techniques, and technologies (such as Opus and H.264). Familiarity with Windows development. Experience with data science / AI. Experience with cryptography and cryptographic libraries. Familiarity with Windows development. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers - it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life's best work.

624 Cisco International Limited is seeking a Software Engineering Technical Leader to join their Webex Real-time Media Engineering Group in London. This role involves leading full lifecycle development of innovative collaboration solutions and mentoring engineers while driving technical decisions. The ideal candidate will possess over 10 years of programming experience, primarily in C++, along with significant technical leadership experience. The position offers a hybrid work model, ensuring flexibility while supporting collaborative efforts across teams.

Overview As the Sales Solutions Engineering Leader at Cisco, you will lead a team of Presales Solutions Engineers covering the Americas with deep expertise in Identity Security. The team builds positive relationships with customers, understands their needs, and delivers innovative solutions that align with Cisco's strategic vision. Responsibilities Your primary focus is developing talent, setting clear expectations, and ensuring the team consistently delivers innovative solutions that align with Cisco's strategic vision. You will champion a customer centric mindset and lead the team to meet and exceed revenue and operational targets, ensuring Cisco remains a leader in the industry. You will also serve as a mentor, guiding engineers through career development while cultivating a robust technical community that promotes best practices. As a strategic advisor to customers and partners, you will cultivate executive level relationships that drive long term loyalty and transformative security outcomes. By proactively monitoring industry trends-particularly the rapid evolution of AI-you will guide the team in crafting innovative, cross product solutions. You will identify new opportunities, position Cisco as a trusted partner, and deliver measurable business outcomes, foster innovation, and strengthen Cisco's brand. Technical & Customer Orientation You will partner closely with sales leadership, product teams, and cross functional stakeholders to develop and execute comprehensive technical sales strategies, bridging business requirements and technical execution. Standardizing technical sales methodologies and assets will be critical to demonstrate Cisco Security value and drive growth. Minimum Qualifications 7+ years of relevant experience in technical sales or solutions engineering roles. Proven ability to lead and develop high performing technical teams. Strong technical expertise in security, networking, and/or cloud. Proven track record of strong communication, interpersonal, and organizational skills. Preferred Qualifications Lead and mentor high performing, diverse teams with proven leadership experience. Hold advanced Cisco or industry certifications (CCNP/CCIE) with deep expertise in Identity and emerging AI security landscapes. Strong technical experience with Identity/IAM and emerging AI security landscapes. Degree in Computer Science, Engineering, or a related technical field; advanced degree preferred. Ability to drive comprehensive technical sales strategies that accelerate growth and deliver measurable business outcomes. Utilize data driven insights to translate market trends and complex technical challenges into actionable, high impact team strategies. Influence cross functional stakeholders across product, sales, and marketing to ensure project alignment and seamless organizational success. Communicate complex technical concepts and security value propositions effectively to diverse audiences, including executive level stakeholders. Manage complex customer engagements by building strong relationships and delivering consistent, high value, and customer centric solutions. Location Alternative Locations in EMEA may be considered.

624 Cisco International Limited is seeking a Product Solutions Architect to drive the adoption and successful go-to-market strategy of ThousandEyes products. This role demands extensive networking domain expertise and a customer-focused self-starter attitude. The ideal candidate will have at least 10 years of relevant customer-facing experience, excellent communication skills, and a strong track record in creating technical content. Join our dynamic team to empower organizations with innovative digital solutions.

Overview Meet the Team Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they impact end user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. ThousandEyes is looking for a Product Solutions Architect to develop and communicate best practice technical solutions that address a broad range of customer challenges. The Product Solutions Architect will support successful go to market and adoption of ThousandEyes products by serving as a subject matter expert on ThousandEyes use cases and solutions and creating technical solutions materials that educate users and internal stakeholders on how to deploy and maximize the value of ThousandEyes products. Impact & Responsibilities Technical ownership for a product or solution. Influences product improvement plans. Understands and articulates business challenges and opportunities for assigned product or solution. Remains cognizant of industry changes, challenges and findings; integrates industry issues for customer benefit. Provides recommendations for functionality improvements based on own/customer feedback. Contributes to developing product architectural documentation for assigned products, in collaboration with product teams. Engages in complex technical discussions with customers/partners to demonstrate new technologies and product specifications. May present value proposition of products to customers/partners and other internal and external stakeholders (e.g., CX partners, Field, Sales Enablement and/or Engineering teams). Researches information and analyzes findings (typically on multiple technologies on a single platform) to articulate competitive differentiation. Creates output/findings reports (e.g., hardware product breakdowns) to communicate findings to peer/senior team members. Guides the creation of field/customer facing technical collateral (e.g., technical white papers, deployment guides, methodology documents) for new products and technology releases. Minimum Qualifications Networking domain expertise and experience. 10+ years in a TME, SE, or other similar customer facing role. Extensive customer and field experience, ideally covering both enterprises and service providers. Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures. Bachelor's degree, preferably in computer science or engineering. Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation. Preferred Qualifications Excellent verbal and written skills and a willingness to present and defend your ideas. Customer focused self starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team. Knowledge of Python, or other programming languages, is a plus.

624 Cisco International Limited is looking for a Senior Solutions Engineer to serve as a primary advisor for critical Central Government and Defence accounts. The role requires a technical architect to bridge policy and technology execution, influencing high-level technology strategies. The ideal candidate will have over 15 years of executive-level experience, particularly within public sector challenges, ensuring digital transformation and architectural leadership across multiple technology domains.

The Opportunity We are seeking a senior-level Solutions Engineer to serve as the primary advisor to our most critical Central Government and Defence accounts. This is not a standard sales role; it is an executive-level partnership, you will be the technical architect behind the digital transformation of critical national infrastructure, bridging the gap between high-level policy and complex, multi-domain technology execution. If you have 15+ years of experience in high-stakes environments and are looking to define the future of technology in the public sector, this is your next challenge. Key Responsibilities Strategic Impact Executive Advisory: Act as a peer to CTOs and CIOs within Government and major defence integrators. Influence long term technology road maps and align Cisco's innovation pipeline with national business outcomes. Architectural Leadership: Orchestrate complex, multi domain architectures that solve for security, scalability, and mission critical reliability. Transformation Catalyst: Lead large scale program transformations, moving beyond individual product sales to deliver holistic, high value solutions that address unique government and defence challenges. Competitive Positioning: Define and execute the strategy to displace legacy competition, positioning Cisco as the essential foundation for the customer's future. Strategic Bid Consulting: Serve as the lead technical consultant for multi million pound strategic bids, ensuring technical solutions are intrinsically linked to long term customer success. Thought Leadership: Provide authoritative insights on emerging technology trends, influencing both the customer's internal strategy and Cisco's internal product development (BEs). Cross Functional Orchestration: Work with internal engineering, sales, and services teams to ensure a unified, high impact delivery model. Stakeholder Engagement: Navigate complex stakeholder landscapes, translating high level business objectives into actionable, secure, and future proof technical requirements. Qualifications & Requirements Experience: 15+ years of progressive experience in senior/executive technical leadership, architectural design, or CTO/CIO-level advisory roles. Domain Expertise: Deep, hands on knowledge of multi domain architectures (Networking, Security, Cloud, Collaboration) and their application in complex, regulated environments. Executive Presence: Proven track record of engaging, influencing, and building long term trust with C suite and executive-level stakeholders. Sector Knowledge: Demonstrated experience navigating the unique requirements, compliance standards, and competitive landscape of the UK Public Sector and Defence industries. Collaboration: Strong experience of working with cross functional teams through large scale, high impact digital transformations. Education: A relevant degree in Computer Science, Engineering, or Business Administration (or equivalent professional experience). Background Check: Candidate must be willing to undergo public sector related background checks.

624 Cisco International Limited is seeking a Regional Partner Technical Manager in Greater London to develop technical capabilities of partners. The role involves creating partner solutions aligned to Splunk + Cisco use cases, driving revenue growth, and developing measurable business outcomes. The successful candidate will lead partner enablement, manage technical issues, and foster a vibrant partner technical community with a focus on delivering measurable growth and contributions to customer outcomes.

Role Summary The Regional Partner PTM is responsible for developing the technical capability of partners in their region, ensuring they can successfully position, sell, and deliver Splunk + Cisco solutions. The primary focus of the role is to develop partner solutions, capabilities, and practices aligned to Splunk + Cisco use cases, enabling partners to deliver differentiated, repeatable offerings into their customer base. The role operates in full alignment with Partner Sales Managers (PSMs) and Partner Development Managers (PDMs), with shared accountability for partner growth and success. The key output of the role is building partner led technical capabilities that drive measurable business outcomes, including revenue growth, services expansion, and customer retention. This also includes the creation and consistent (quarterly) evolution of Partner Intelligence (Technical Scorecards and Plans), which act as the single source of truth for each partner. These go beyond activity tracking and clearly articulate business impact, solution maturity, and growth trajectory, including as a minimum: Partner capability maturity and skill set (aligned to priority use cases) Solutions and propositions developed, including alignment to Splunk + Cisco architectures and GTM priorities Practice maturity, including the partner's ability to deliver, monetise, and scale services Program alignment and progression (e.g. Partner360, tiering, specialisations) Top opportunities and key customers, with clear linkage to partner developed solutions Key partner stakeholders and technical champions Certification and accreditation progress (as an enabler, not the outcome) Each Partner Intelligence document must also include a clear, outcome driven development plan, aligned to the regional GTM strategy and jointly owned with the PDM and PSM. This plan should define: Target solutions and use cases to build and take to market Required capability and practice development Expected business outcomes (revenue, services attach, customer impact) Together, the scorecard and plan should act as the single, aligned view of partner technical capability, solution evolution, and business contribution. Key Responsibilities Solution, Capability & Practice Development Lead the development of partner led solutions, capabilities, and practices aligned to Splunk + Cisco priorities. Analyze partner customer base, market positioning, and GTM focus to identify high value use cases and business outcomes. Co develop solutions with partners that address real customer problems across security, observability, and platform domains. Support partners in building repeatable, scalable offerings that can be taken to market. Enable partners to establish or evolve billable services and practices aligned to these solutions. Ensure solutions are aligned to Splunk + Cisco architectures, data strategies, and AI driven capabilities. Drive industrialization of partner capabilities (from one off delivery to repeatable GTM motion). Partner with PSMs and PDMs to ensure solutions align to regional priorities and revenue goals. Technical Leadership & Enablement Own the end to end planning for competency development and growth across all managed partners within your region / territory. Deliver technical enablement, coaching, and hands on workshops across all Splunk domains, with a focus on delivering prioritized Partner Tier Upgrades. Work with the Partner Enablement, Programs and Incentives team to ensure alignment, best practices and consistency in content. Support partners in building repeatable solutions aligned to Splunk + Cisco architectures. Conduct architecture reviews and validate partner designed solutions. Provide technical guidance during late stage customer pursuits when needed. Deliver annual and quarterly planning for badge and certification achievements, as aligned to the individual Partner plans. Weekly, monthly and quarterly updates to the business. Build & Sustain a Regional Partner Technical Community for Capability Scaling Build & Sustain a Regional Partner Technical Community for Capability Scaling. Create and grow a strong community of partner technical practitioners across the region. Host regular enablement sessions, workshops, roundtables, and community forums. Facilitate cross partner knowledge sharing, best practice discussions, and solution showcase sessions. Identify and develop partner 'champions' to support community led growth. Ensure structured and consistent communication aligned to partner needs and Splunk GTM priorities. Use the community as a mechanism to drive capability uplift and repeatable solution adoption. Opportunity Support & Acceleration Support progression of strategic opportunities through strong solution alignment. Proactively, and aligned with the regional Partner AVP, identify, shape, and advance partner influenced opportunities across Security, Observability, and Platform use cases. Run structured technical discovery to improve opportunity qualification and accelerate time to value. Work with Partner Enablement, Programs and Incentives team to deliver planning and oversight of program recommendations (targets), utilizations, effective execution and ROI. Coach partner pre sales teams to develop high quality architectures, proposals, and POVs. Track opportunity progression and quickly remove technical blockers in high priority deals where required. Align closely with Partner Account Managers on quarterly pipeline goals, execution plans and opportunity qualification where solution fit and business value are clear. Ensure consistent application of Splunk frameworks, architectures, and best practices in all partner led opportunities. Contribute to partner led and partner influenced pipeline through capability and solution maturity, as well as strong solution alignment. Internal Alignment & Joint Planning Own the creation, development and consistent update of the Partner Intelligence (Technical Scorecard and Plan), aligning directly with the relevant PDM. At a minimum, this should show the Partners capability maturity, skill set, program alignment, opportunity progression, key customers, community engagement, key individuals and technical certification achievements. Own the creation, development and execution of the Partner Plan, which is part of the Partner Intelligence, that shows a clear plan to develop the individual Partner in line with the wider GTM strategy for the region. Act as the technical bridge between Splunk internal teams and partner technical stakeholders. Ensure consistency with Splunk + Cisco GTM messaging and architectural guidance. Success Measures Business Outcomes: Growth in partner led revenue and services attach driven through developed solutions. Increased adoption of partner built solutions across target customers and use cases. Measurable contribution to customer outcomes, retention, and expansion via partners. Improved technical qualification and deal velocity. Partner Community Growth and engagement of a solution focused partner technical community. Increased sharing and adoption of partner built solutions and best practices. Improved partner self sufficiency and capability to deliver and scale solutions independently. Solutions, Capability & Repeatability: Number of repeatable partner solutions and propositions developed and taken to market. Growth in partner practices, including ability to deliver, monetise, and scale services. Adoption of Splunk + Cisco architectures within partner built solutions and offerings. Improved quality, consistency, and reusability of partner delivered solutions and services. Operational Quality: Strength and execution of joint PTM, PSM, and PDM partner plans aligned to regional priorities. Partner Technical Intelligence reflecting business outcomes, solution maturity, and growth plans. Consistent use of frameworks, planning processes, and governance across partners. Clear, outcome driven reporting aligned to revenue, solutions, and capability progression. High quality documentation and reporting.

Software Engineer Webex Real-time Media Engineering Group We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application. Our technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Our team is based in one of our central London offices, near Liverpool Street station. We operate a hybrid working model, meeting to collaborate in the office three times a week. Responsibilities Full Lifecycle Development: Work in an agile team to design, develop, test, and deliver new features and improvements to our products. DevOps & Microservices: Be trained on and help manage the operational side of our highly available microservice architecture, including being part of an on call rotation. Adaptable & Problem Solver: Tackle varied and challenging problems daily, showing flexibility, a data driven focus on quality, and an ability to learn new skills quickly. Ownership & Quality: Take responsibility for tasks, from building new functionality to developing automated tests and investigating issues, all with a level of high attention to detail. AI: Use a variety of AI tools in your daily workflow for enhanced productivity; contribute to Cisco's growth by using and applying AI in new scenarios and opportunities. Support & Growth: Receive dedicated mentorship and formal training from a supportive team of fellow engineers to help you get up to speed and grow your skills. Qualifications Analytical Degree: Bachelor's or higher degree in an analytical subject (e.g., Computer Science, Engineering, Maths, Physics). Coding Aptitude: 3+ years of professional programming experience in C++ and the willingness to learn new languages quickly. Experience with Linux development: Experience with using Linux and developing software running on Linux. Experience with virtualisation and containers: An understanding of virtual machines and containerisation technologies, and experience with Docker. Preferred Skills Familiarity with Kubernetes Familiarity with Windows development Experience with data science / AI Knowledge of networks and networking protocols (such as TCP/IP and HTTP) Exposure to cryptography Familiarity with audio and video coding, processing techniques, and technologies (such as Opus or H.264) Familiarity with Git, DevOps, continuous integration, continuous delivery

624 Cisco International Limited is seeking a Software Engineer for the Webex Real-time Media Engineering Group in Greater London. You will have a pivotal role in developing features for industry-leading products like Webex Meetings while working in an agile environment. The ideal candidate has at least 3 years of programming experience in C++ and a degree in an analytical subject. Familiarity with Linux, Docker, and AI tools is highly preferred.

624 Cisco International Limited is looking for a Solutions Engineer - Cloud + AI Infrastructure to join their sales team in the UK. This role is focused on driving the adoption of Cisco's data center and AI-ready infrastructure solutions. The ideal candidate will have a strong technical background and experience in solutions engineering, specifically in areas such as virtualization and data center networking. Key responsibilities include partnering with customers to deliver tailored solutions and present to diverse audiences.

624 Cisco International Limited is looking for a Technical Sales Professional to be the authority for Cisco's Observability portfolio. The role involves expertise in AppDynamics, as well as developing proficiency in Splunk's observability suite, ensuring a strong technical engagement with clients. The ideal candidate has a Bachelor's and 5+ years of experience or equivalently a Master's and 3 years, with a focus on pre-sales or technical consulting roles. Strong knowledge of distributed applications and cloud environments is essential.

What You'll Do We are seeking a Solutions Engineer - Cloud + AI Infrastructure to join our sales team in the UK&I. In this role you will help drive the adoption of Cisco's data center, cloud, and AI-ready infrastructure solutions across industries. You will partner with customers to understand their modernization goals, support the design of tailored platform architectures, and demonstrate how Cisco's compute, networking, and cloud-native technologies accelerate their business. You'll bring strong infrastructure foundations and a drive to become a trusted technical advisor to customers. You should be comfortable translating technical concepts for diverse audiences and public speaking. Who You'll Work With The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center transformation and growth. We are the worldwide go-to-market compute and data center networking engine - capturing market transitions and enabling sellers to expand growth for customers and Cisco. Alongside our colleagues, we build the sales strategy, activate sellers and technical communities, and accelerate selling. Who You Are You build awareness, foster education, and drive energy for platform modernization, cloud-native infrastructure, and AI-ready data centers with internal teams, partners, and customers. You act as the link between technical teams, account teams, and partners/customers. You showcase infrastructure solutions, articulate their value, and contribute to architectural discussions. You play a key role in the design, and promotion of modernization solutions and in solving customer challenges. Travel may be required for customer meetings and industry events. Minimum Qualifications 3+ years of technical presales, solutions engineering, or relevant hands on infrastructure experience across compute, storage, and data center networking. Hands on experience with virtualization and platform modernization (e.g., VMware/VCF, RedHat OpenShift, Nutanix, KVM, hypervisor migration strategies). Familiarity with enterprise storage concepts and platforms (e.g., NVMe, NFS, object storage; NetApp, Everpure, or comparable). Solid understanding of data center networking fundamentals (L2/L3, VXLAN/EVPN, fabric design) and how compute, storage, and network integrate. Foundational understanding of Kubernetes and cloud-native infrastructure - core concepts, deployment models, and how containerized workloads are managed. Proficiency with infrastructure automation and scripting (e.g., Python, Ansible, Terraform) and version control (Git/GitHub). Preferred Qualifications Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field; advanced degree is a plus. Excellent presentation skills with the ability to deliver engaging workshops to both technical and non-technical audiences on infrastructure and modernization topics. Experience with the Cisco data center portfolio (UCS, Nexus/ACI, Intersight, HyperFabric) or comparable competitive platforms. Exposure to cloud-native networking and eBPF technologies (e.g., Cilium/Isovalent), GitOps workflows (ArgoCD/Flux), Helm, and service mesh. Familiarity with AI-ready infrastructure: GPU compute, high-performance fabrics (RoCE/InfiniBand), AI/ML reference architectures (e.g., 'Cisco + NVIDIA'), and storage for AI workloads. Relevant industry certifications (e.g., CCNP/CCIE Data Center, VMware VCP, CKA/CKAD, or major cloud associate/professional certs). Familiarity with data center observability and monitoring tooling (e.g., Prometheus, Grafana, ThousandEyes, Splunk). Understanding of infrastructure security and zero-trust principles in data center / cloud-native environments (segmentation, workload identity, policy enforcement).

Technical sales professional, owning the Cisco brand with customers and partners. And being the technical authority for Cisco's market-leading Observability portfolio. Your primary expertise is to drive success with AppDynamics (APM, Business iQ, and EUM). As part of our strategic roadmap, you will also build and maintain deep expertise in the Splunk Observability portfolio, eventually serving as an expert who can guide customers through the full spectrum of Cisco's observability solutions. You will act as a trusted advisor, helping organizations gain visibility into their applications, infrastructure, and business performance. Key Responsibilities Primary Observability Lead: Serve as the subject matter expert for AppDynamics, leading technical discovery, design, and demonstrations for complex application environments. Strategic Expansion: Proactively develop proficiency in the Splunk Observability portfolio (Infrastructure Monitoring, Log Observer, RUM, and APM). Providing the capability to position the right solution based on the customer's specific needs. Unified Observability Narrative: Articulate the value of the observability strategy, helping customers understand how to leverage the platforms for end-to-end visibility. Technical Sales Leadership: Lead technical engagements from proof of concept (POC) to production, ensuring that customer business requirements are met through effective platform configuration and integration. Continuous Learning: Maintain a rigorous self development plan to stay updated on the rapidly evolving observability market, including OpenTelemetry standards and cloud native monitoring trends. Cross Functional Advocacy: Collaborate with internal product teams to provide feedback on both AppDynamics and Splunk product roadmaps based on real world customer deployments. Technical Competencies AppDynamics: Expert knowledge in APM, Business iQ, and monitoring distributed application architectures (Java, .NET, Node.js, etc.). Splunk Observability (Growth Area): A strong desire and capacity to master Splunk's observability suite, including Infrastructure Monitoring, Log Observer, and Real User Monitoring (RUM). Observability Principles: Deep understanding of telemetry data, distributed tracing, service maps, and how to correlate technical performance with business outcomes. Cloud Native Environments: Experience with Kubernetes, microservices, and multi cloud environments (AWS, Azure, GCP). Minimum Qualifications Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience. Preferred Qualifications Experience in a pre sales or technical consulting role, ideally focused on APM or Observability. Current certification in AppDynamics (Associate/Professional/Implementation) or real world experience using the solutions. Strong understanding of SRE (Site Reliability Engineering) practices and DevOps workflows. THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS