Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact As a Technical Program Manager focused on Vulnerability Management, you will play a critical role in strengthening the organization's security posture while driving operational excellence across complex, large scale programs. You'll lead end to end vulnerability management efforts-from detection to remediation-while partnering with engineering, security, and product teams across Cisco to ensure risks are addressed efficiently and at scale. This role is exciting because it sits at the intersection of security, automation, and cross functional leadership, giving you the opportunity to influence both technical strategy and organizational resilience. Responsibilities Lead and manage complex, cross functional programs aligned with organizational and security priorities. Own and evolve the Organization wide Vulnerability Management Program (VMP) across cross functional teams, driving both strategic direction and execution. Develop and optimize automated workflows and tools to streamline the vulnerability lifecycle, including detection, triage, assignment, and reporting. Drive measurable improvements in vulnerability remediation of SLAs, MTTR, and program adoption across engineering teams. Partner with engineering, security, SRE/Ops, and product teams to prioritize remediation efforts and ensure successful, secure releases. Enhance visibility through dashboards, reporting, and post mortems while driving continuous improvement initiatives across processes and tooling. Minimum Qualifications 5+ years of experience in Technical Program Management, Engineering Program Management, or a similar role in a cloud/SaaS environment. Hands on experience managing Vulnerability Management Programs, including tracking and driving remediation across distributed systems. Experience with security and compliance frameworks such as FedRAMP, NIST, ISO 27001, or SOC 2. Demonstrated experience building and scaling automated vulnerability management workflows in fast paced complex cloud environments, spanning intake, triage, prioritization, remediation tracking, and reporting. Preferred Qualifications Bachelor's or master's degree in computer science, Engineering, or a related technical field. Experience supporting security audits or compliance initiatives in regulated environments. Familiarity with security tooling such as vulnerability scanners, ticketing systems, CI/CD pipelines, and asset inventory platforms. Strong analytical skills with the ability to interpret vulnerability data and drive data informed decisions. Experience working with Agile methodologies (Scrum/Kanban) in fast paced environments. Ability to influence cross functional stakeholders and drive alignment across engineering, security, and product teams.
31/05/2026
Full time
Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact As a Technical Program Manager focused on Vulnerability Management, you will play a critical role in strengthening the organization's security posture while driving operational excellence across complex, large scale programs. You'll lead end to end vulnerability management efforts-from detection to remediation-while partnering with engineering, security, and product teams across Cisco to ensure risks are addressed efficiently and at scale. This role is exciting because it sits at the intersection of security, automation, and cross functional leadership, giving you the opportunity to influence both technical strategy and organizational resilience. Responsibilities Lead and manage complex, cross functional programs aligned with organizational and security priorities. Own and evolve the Organization wide Vulnerability Management Program (VMP) across cross functional teams, driving both strategic direction and execution. Develop and optimize automated workflows and tools to streamline the vulnerability lifecycle, including detection, triage, assignment, and reporting. Drive measurable improvements in vulnerability remediation of SLAs, MTTR, and program adoption across engineering teams. Partner with engineering, security, SRE/Ops, and product teams to prioritize remediation efforts and ensure successful, secure releases. Enhance visibility through dashboards, reporting, and post mortems while driving continuous improvement initiatives across processes and tooling. Minimum Qualifications 5+ years of experience in Technical Program Management, Engineering Program Management, or a similar role in a cloud/SaaS environment. Hands on experience managing Vulnerability Management Programs, including tracking and driving remediation across distributed systems. Experience with security and compliance frameworks such as FedRAMP, NIST, ISO 27001, or SOC 2. Demonstrated experience building and scaling automated vulnerability management workflows in fast paced complex cloud environments, spanning intake, triage, prioritization, remediation tracking, and reporting. Preferred Qualifications Bachelor's or master's degree in computer science, Engineering, or a related technical field. Experience supporting security audits or compliance initiatives in regulated environments. Familiarity with security tooling such as vulnerability scanners, ticketing systems, CI/CD pipelines, and asset inventory platforms. Strong analytical skills with the ability to interpret vulnerability data and drive data informed decisions. Experience working with Agile methodologies (Scrum/Kanban) in fast paced environments. Ability to influence cross functional stakeholders and drive alignment across engineering, security, and product teams.
WHAT YOU'LL DO Govern an FM contract which ensures all EMEA locations have a maintenance, life cycle management strategy and engineering plan for technical assets (HVAC, Building Management Systems, etc.). You will partner with the worldwide team and local leaders to deploy existing Cisco policies and procedures using your industry expertise and knowledge, ensuring owned and leased workplaces are safe and functional. Establish business relationships to better align current services today and to ensure complete support of the business units as they constantly evolve and innovate. YOU WILL BE RESPONSIBLE FOR Contractual execution against existing critical metrics and SLAs. Strategic Asset OPEX & CAPEX investment plans, including due diligence, developing multi year programmes, prioritising work into projects, and presenting and aligning the plan for the project teams to deliver. Driving continuous improvements in service levels, operating costs, energy & sustainability, quality and safety. Monitoring and reporting on significant events impacting business operations. Budget and spend management, and prioritising needs, contract variations, work orders and financial approvals. Owning business continuity plans associated with FM hard services. COMPLEXITY OF JOB Solve complex problems and identify viable and often innovative options, using analytical skills and judgment to recommend appropriate solutions. Translate strategy into clear operating plans that promote operational excellence in service delivery with measurable results. Apply expertise in facility management to identify areas of risk or concern. INDIVIDUAL SKILLS Broad technical knowledge of infrastructure and asset management, able to build investment strategies to minimise business impact while ensuring cost efficient maintenance and repair solutions in partnership with service providers. Understand portfolio management, acquisition and disposition, project/program management, design and construction, change management, and facilities management. Able to continuously adjust to meet new evolving needs for both owned and leased properties. Able to communicate effectively, lead cross functional teams and deliver training. Work virtually with EMEA wide teams, operating amidst change and re prioritisation. Familiarity with AI driven workplace tools, IWS technologies, or smart building IoT platforms. WHO YOU'LL WORK WITH Reports to EMEA Workplace Services Leader. The WPR Delivery team provides local focus and relevance in various geographic regions, including all real estate transactions, capital investment programme management, and facility maintenance, operation, EHS, and procurement. We partner with suppliers to ensure quality, innovation and scalability with Cisco's business and apply customer driven feedback to continuously improve and exceed client and employee expectations. WHO YOU ARE An experienced professional, commercially aware with broad technical knowledge and understanding of facilities service delivery and performance management. Partners with senior level management to create and analyse business cases for technical projects, obtains consensus to business requirements, and develops fully integrated launch plans. Experienced in leading asset management and procurement strategies, translating these into clear operating plans. Delivers against critical metrics and SLAs with a primary focus on driving corporate process standards. Understands FM service delivery concepts and is able to explain them effectively to management or cross functional teams. Competent in financial analysis, budget management and modelling, large scale asset capital planning and feasibility studies. EXPERIENCE Awareness of industry best in class facilities management service delivery and risk management, including BMS, HVAC, asset maintenance, etc. and critical infrastructure environments such as network labs and data centres. KNOWLEDGEABLE IN THE FOLLOWING AREAS High demand, revenue dependent, 24x7 data centres and R&D Lab environments Mechanical, electrical, plumbing and building systems Lab and data centre design methodology Building controls and building management systems Environmental compliance programmes and renewable energy management Life cycle management, equipment cost & total cost of ownership Financial management (including profit and loss, cost control and budgets) Managing services across multiple sites SKILLS Broad knowledge and experience in facilities management at both the strategic and tactical levels, with the ability to translate clearly. Deep knowledge of project and programme management methodologies. Analytical ability to evaluate multiple sources of complex information and assess alternative solutions before confirming the path forward. Excellent written and interpersonal communication skills in English. Provides leadership across functional areas and programs that touch strategic outsourcing and partner management and enablement across multiple fields. Ability to communicate with all levels of the organization. EDUCATION Bachelor's degree, plus 12 years of proven facility management experience and related experience. Industry knowledge and involvement in CIBSE, IWFM, IFMA, CoreNet and/or similar organisations. Health & safety accreditation (NEBOSH, IOSH or similar).
31/05/2026
Full time
WHAT YOU'LL DO Govern an FM contract which ensures all EMEA locations have a maintenance, life cycle management strategy and engineering plan for technical assets (HVAC, Building Management Systems, etc.). You will partner with the worldwide team and local leaders to deploy existing Cisco policies and procedures using your industry expertise and knowledge, ensuring owned and leased workplaces are safe and functional. Establish business relationships to better align current services today and to ensure complete support of the business units as they constantly evolve and innovate. YOU WILL BE RESPONSIBLE FOR Contractual execution against existing critical metrics and SLAs. Strategic Asset OPEX & CAPEX investment plans, including due diligence, developing multi year programmes, prioritising work into projects, and presenting and aligning the plan for the project teams to deliver. Driving continuous improvements in service levels, operating costs, energy & sustainability, quality and safety. Monitoring and reporting on significant events impacting business operations. Budget and spend management, and prioritising needs, contract variations, work orders and financial approvals. Owning business continuity plans associated with FM hard services. COMPLEXITY OF JOB Solve complex problems and identify viable and often innovative options, using analytical skills and judgment to recommend appropriate solutions. Translate strategy into clear operating plans that promote operational excellence in service delivery with measurable results. Apply expertise in facility management to identify areas of risk or concern. INDIVIDUAL SKILLS Broad technical knowledge of infrastructure and asset management, able to build investment strategies to minimise business impact while ensuring cost efficient maintenance and repair solutions in partnership with service providers. Understand portfolio management, acquisition and disposition, project/program management, design and construction, change management, and facilities management. Able to continuously adjust to meet new evolving needs for both owned and leased properties. Able to communicate effectively, lead cross functional teams and deliver training. Work virtually with EMEA wide teams, operating amidst change and re prioritisation. Familiarity with AI driven workplace tools, IWS technologies, or smart building IoT platforms. WHO YOU'LL WORK WITH Reports to EMEA Workplace Services Leader. The WPR Delivery team provides local focus and relevance in various geographic regions, including all real estate transactions, capital investment programme management, and facility maintenance, operation, EHS, and procurement. We partner with suppliers to ensure quality, innovation and scalability with Cisco's business and apply customer driven feedback to continuously improve and exceed client and employee expectations. WHO YOU ARE An experienced professional, commercially aware with broad technical knowledge and understanding of facilities service delivery and performance management. Partners with senior level management to create and analyse business cases for technical projects, obtains consensus to business requirements, and develops fully integrated launch plans. Experienced in leading asset management and procurement strategies, translating these into clear operating plans. Delivers against critical metrics and SLAs with a primary focus on driving corporate process standards. Understands FM service delivery concepts and is able to explain them effectively to management or cross functional teams. Competent in financial analysis, budget management and modelling, large scale asset capital planning and feasibility studies. EXPERIENCE Awareness of industry best in class facilities management service delivery and risk management, including BMS, HVAC, asset maintenance, etc. and critical infrastructure environments such as network labs and data centres. KNOWLEDGEABLE IN THE FOLLOWING AREAS High demand, revenue dependent, 24x7 data centres and R&D Lab environments Mechanical, electrical, plumbing and building systems Lab and data centre design methodology Building controls and building management systems Environmental compliance programmes and renewable energy management Life cycle management, equipment cost & total cost of ownership Financial management (including profit and loss, cost control and budgets) Managing services across multiple sites SKILLS Broad knowledge and experience in facilities management at both the strategic and tactical levels, with the ability to translate clearly. Deep knowledge of project and programme management methodologies. Analytical ability to evaluate multiple sources of complex information and assess alternative solutions before confirming the path forward. Excellent written and interpersonal communication skills in English. Provides leadership across functional areas and programs that touch strategic outsourcing and partner management and enablement across multiple fields. Ability to communicate with all levels of the organization. EDUCATION Bachelor's degree, plus 12 years of proven facility management experience and related experience. Industry knowledge and involvement in CIBSE, IWFM, IFMA, CoreNet and/or similar organisations. Health & safety accreditation (NEBOSH, IOSH or similar).
Software Engineer Webex Real-time Media Engineering Group We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application. Our technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Our team is based in one of our central London offices, near Liverpool Street station. We operate a hybrid working model, meeting to collaborate in the office three times a week. Responsibilities Full Lifecycle Development: Work in an agile team to design, develop, test, and deliver new features and improvements to our products. DevOps & Microservices: Be trained on and help manage the operational side of our highly available microservice architecture, including being part of an on call rotation. Adaptable & Problem Solver: Tackle varied and challenging problems daily, showing flexibility, a data driven focus on quality, and an ability to learn new skills quickly. Ownership & Quality: Take responsibility for tasks, from building new functionality to developing automated tests and investigating issues, all with a level of high attention to detail. AI: Use a variety of AI tools in your daily workflow for enhanced productivity; contribute to Cisco's growth by using and applying AI in new scenarios and opportunities. Support & Growth: Receive dedicated mentorship and formal training from a supportive team of fellow engineers to help you get up to speed and grow your skills. Qualifications Analytical Degree: Bachelor's or higher degree in an analytical subject (e.g., Computer Science, Engineering, Maths, Physics). Coding Aptitude: 3+ years of professional programming experience in C++ and the willingness to learn new languages quickly. Experience with Linux development: Experience with using Linux and developing software running on Linux. Experience with virtualisation and containers: An understanding of virtual machines and containerisation technologies, and experience with Docker. Preferred Skills Familiarity with Kubernetes Familiarity with Windows development Experience with data science / AI Knowledge of networks and networking protocols (such as TCP/IP and HTTP) Exposure to cryptography Familiarity with audio and video coding, processing techniques, and technologies (such as Opus or H.264) Familiarity with Git, DevOps, continuous integration, continuous delivery
31/05/2026
Full time
Software Engineer Webex Real-time Media Engineering Group We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application. Our technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Our team is based in one of our central London offices, near Liverpool Street station. We operate a hybrid working model, meeting to collaborate in the office three times a week. Responsibilities Full Lifecycle Development: Work in an agile team to design, develop, test, and deliver new features and improvements to our products. DevOps & Microservices: Be trained on and help manage the operational side of our highly available microservice architecture, including being part of an on call rotation. Adaptable & Problem Solver: Tackle varied and challenging problems daily, showing flexibility, a data driven focus on quality, and an ability to learn new skills quickly. Ownership & Quality: Take responsibility for tasks, from building new functionality to developing automated tests and investigating issues, all with a level of high attention to detail. AI: Use a variety of AI tools in your daily workflow for enhanced productivity; contribute to Cisco's growth by using and applying AI in new scenarios and opportunities. Support & Growth: Receive dedicated mentorship and formal training from a supportive team of fellow engineers to help you get up to speed and grow your skills. Qualifications Analytical Degree: Bachelor's or higher degree in an analytical subject (e.g., Computer Science, Engineering, Maths, Physics). Coding Aptitude: 3+ years of professional programming experience in C++ and the willingness to learn new languages quickly. Experience with Linux development: Experience with using Linux and developing software running on Linux. Experience with virtualisation and containers: An understanding of virtual machines and containerisation technologies, and experience with Docker. Preferred Skills Familiarity with Kubernetes Familiarity with Windows development Experience with data science / AI Knowledge of networks and networking protocols (such as TCP/IP and HTTP) Exposure to cryptography Familiarity with audio and video coding, processing techniques, and technologies (such as Opus or H.264) Familiarity with Git, DevOps, continuous integration, continuous delivery
624 Cisco International Limited is seeking a Software Engineer for the Webex Real-time Media Engineering Group in Greater London. You will have a pivotal role in developing features for industry-leading products like Webex Meetings while working in an agile environment. The ideal candidate has at least 3 years of programming experience in C++ and a degree in an analytical subject. Familiarity with Linux, Docker, and AI tools is highly preferred.
31/05/2026
Full time
624 Cisco International Limited is seeking a Software Engineer for the Webex Real-time Media Engineering Group in Greater London. You will have a pivotal role in developing features for industry-leading products like Webex Meetings while working in an agile environment. The ideal candidate has at least 3 years of programming experience in C++ and a degree in an analytical subject. Familiarity with Linux, Docker, and AI tools is highly preferred.
624 Cisco International Limited is looking for a Technical Sales Professional to be the authority for Cisco's Observability portfolio. The role involves expertise in AppDynamics, as well as developing proficiency in Splunk's observability suite, ensuring a strong technical engagement with clients. The ideal candidate has a Bachelor's and 5+ years of experience or equivalently a Master's and 3 years, with a focus on pre-sales or technical consulting roles. Strong knowledge of distributed applications and cloud environments is essential.
31/05/2026
Full time
624 Cisco International Limited is looking for a Technical Sales Professional to be the authority for Cisco's Observability portfolio. The role involves expertise in AppDynamics, as well as developing proficiency in Splunk's observability suite, ensuring a strong technical engagement with clients. The ideal candidate has a Bachelor's and 5+ years of experience or equivalently a Master's and 3 years, with a focus on pre-sales or technical consulting roles. Strong knowledge of distributed applications and cloud environments is essential.
Technical sales professional, owning the Cisco brand with customers and partners. And being the technical authority for Cisco's market-leading Observability portfolio. Your primary expertise is to drive success with AppDynamics (APM, Business iQ, and EUM). As part of our strategic roadmap, you will also build and maintain deep expertise in the Splunk Observability portfolio, eventually serving as an expert who can guide customers through the full spectrum of Cisco's observability solutions. You will act as a trusted advisor, helping organizations gain visibility into their applications, infrastructure, and business performance. Key Responsibilities Primary Observability Lead: Serve as the subject matter expert for AppDynamics, leading technical discovery, design, and demonstrations for complex application environments. Strategic Expansion: Proactively develop proficiency in the Splunk Observability portfolio (Infrastructure Monitoring, Log Observer, RUM, and APM). Providing the capability to position the right solution based on the customer's specific needs. Unified Observability Narrative: Articulate the value of the observability strategy, helping customers understand how to leverage the platforms for end-to-end visibility. Technical Sales Leadership: Lead technical engagements from proof of concept (POC) to production, ensuring that customer business requirements are met through effective platform configuration and integration. Continuous Learning: Maintain a rigorous self development plan to stay updated on the rapidly evolving observability market, including OpenTelemetry standards and cloud native monitoring trends. Cross Functional Advocacy: Collaborate with internal product teams to provide feedback on both AppDynamics and Splunk product roadmaps based on real world customer deployments. Technical Competencies AppDynamics: Expert knowledge in APM, Business iQ, and monitoring distributed application architectures (Java, .NET, Node.js, etc.). Splunk Observability (Growth Area): A strong desire and capacity to master Splunk's observability suite, including Infrastructure Monitoring, Log Observer, and Real User Monitoring (RUM). Observability Principles: Deep understanding of telemetry data, distributed tracing, service maps, and how to correlate technical performance with business outcomes. Cloud Native Environments: Experience with Kubernetes, microservices, and multi cloud environments (AWS, Azure, GCP). Minimum Qualifications Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience. Preferred Qualifications Experience in a pre sales or technical consulting role, ideally focused on APM or Observability. Current certification in AppDynamics (Associate/Professional/Implementation) or real world experience using the solutions. Strong understanding of SRE (Site Reliability Engineering) practices and DevOps workflows. THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS
31/05/2026
Full time
Technical sales professional, owning the Cisco brand with customers and partners. And being the technical authority for Cisco's market-leading Observability portfolio. Your primary expertise is to drive success with AppDynamics (APM, Business iQ, and EUM). As part of our strategic roadmap, you will also build and maintain deep expertise in the Splunk Observability portfolio, eventually serving as an expert who can guide customers through the full spectrum of Cisco's observability solutions. You will act as a trusted advisor, helping organizations gain visibility into their applications, infrastructure, and business performance. Key Responsibilities Primary Observability Lead: Serve as the subject matter expert for AppDynamics, leading technical discovery, design, and demonstrations for complex application environments. Strategic Expansion: Proactively develop proficiency in the Splunk Observability portfolio (Infrastructure Monitoring, Log Observer, RUM, and APM). Providing the capability to position the right solution based on the customer's specific needs. Unified Observability Narrative: Articulate the value of the observability strategy, helping customers understand how to leverage the platforms for end-to-end visibility. Technical Sales Leadership: Lead technical engagements from proof of concept (POC) to production, ensuring that customer business requirements are met through effective platform configuration and integration. Continuous Learning: Maintain a rigorous self development plan to stay updated on the rapidly evolving observability market, including OpenTelemetry standards and cloud native monitoring trends. Cross Functional Advocacy: Collaborate with internal product teams to provide feedback on both AppDynamics and Splunk product roadmaps based on real world customer deployments. Technical Competencies AppDynamics: Expert knowledge in APM, Business iQ, and monitoring distributed application architectures (Java, .NET, Node.js, etc.). Splunk Observability (Growth Area): A strong desire and capacity to master Splunk's observability suite, including Infrastructure Monitoring, Log Observer, and Real User Monitoring (RUM). Observability Principles: Deep understanding of telemetry data, distributed tracing, service maps, and how to correlate technical performance with business outcomes. Cloud Native Environments: Experience with Kubernetes, microservices, and multi cloud environments (AWS, Azure, GCP). Minimum Qualifications Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience. Preferred Qualifications Experience in a pre sales or technical consulting role, ideally focused on APM or Observability. Current certification in AppDynamics (Associate/Professional/Implementation) or real world experience using the solutions. Strong understanding of SRE (Site Reliability Engineering) practices and DevOps workflows. THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS