JINGDONG RETAIL (UK) LIMITED

JINGDONG RETAIL (UK) LIMITED is seeking an experienced Product Manager to enhance the mobile apps user journey and manage app product strategies. With more than 5 years of e-commerce experience, you will use analytical skills to define performance metrics and optimize user experience. The ideal candidate has a Bachelor's degree and is bilingual in English plus at least one additional language. You will collaborate with cross-functional teams to drive product initiatives in a diverse global market.

Key Responsibilities Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets. Empower Business Initiatives and facilitate decision making from both a user centric perspective and machine learning capability. Minimum Qualifications Recent 5+ years of experience in product management (mobile apps and web apps) in creating/mapping customer user journey experience from end to end in the e-commerce industry for European countries. Bachelor's degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field. Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision making. Bilingual level language proficiency in English and at least one of the following: Dutch, German or French. Preferred Qualifications Proven track record of large user base apps (e.g. managing app products with over 1million daily active users). Experience working across different regions and diverse cultures is advantageous. EEO Statement is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Position Overview This is a newly created position and the first dedicated sustainability hire in Europe. Reporting to the Chief Compliance Officer, you will help build JD's capabilities in Sustainability and ESG from the ground up. What you'll do Establish the EUDR compliance programme including private label and retail products for the seven in-scope commodities, lead supplier geolocation data collection, and help with readiness ahead of the deadline. Manage JD's Modern Slavery reporting, ensuring the annual statement reflects genuine supply chain mapping and audit activity including for China-sourced private label. Support the CSDDD value chain due diligence programme. Support a repairability programme for electronics and appliances. Monitor CBAM developments and their implications for China-sourced goods. Establish Scope 1, 2 and material Scope 3 carbon measurement across JD Logistics warehouses and van fleet. Support the CSRD/ESRS programme - provide support to Finance preparing first reporting. Support the establishment of retail-facing sustainability initiatives including green label products. Support the delivery of a range of sustainability initiatives across the business. About you Strong experience working in sustainability, preference for experience within an international company. Enthusiasm and passion for Sustainability and working within an entrepreneurial business. Solid working knowledge of EU sustainability regulation - CSRD/ESRS, EUDR, ECGT, CSDDD, and the ESPR framework. Experience managing supply chain sustainability programmes, ideally with China-origin sourcing exposure. Comfortable operating as a first hire - building measurement systems, supplier engagement processes, and reporting frameworks without an established function behind you. Strong data and reporting skills; experience working with external assurance providers is an advantage. Able to translate complex regulatory requirements into practical action across commercial, logistics, and sourcing teams. Mandarin language skills an advantage given the scope of supplier engagement required. Equal Opportunity Statement At we're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

JINGDONG RETAIL (UK) LIMITED is seeking a dedicated Sustainability Manager for Europe. This pivotal role will focus on building JD's Sustainability and ESG capabilities from the ground up. Responsibilities include establishing compliance programmes, managing Modern Slavery reporting, and developing sustainability initiatives. Ideal candidates should have strong experience in sustainability, knowledge of EU regulations, and skills in data reporting. Passion for sustainability in an entrepreneurial environment is a must, and Mandarin skills are an advantage.

Key Responsibilities Build predictive models and advanced analytics solutions to improve personalization, recommendation, and customer segmentation. Analyze large-scale datasets to identify behavioral trends, business opportunities, and product improvement areas. Partner with data engineers to ensure clean, reliable, and accessible data for experimentation and model deployment. Design and run A/B tests to measure the impact of algorithms and product features. Translate technical insights into clear, actionable recommendations for business and product stakeholders. Stay current with research and industry best practices in machine learning, NLP, and AI, applying them to real-world e-commerce challenges. Qualifications Master's degree or higher in Data Science, Statistics, Computer Science, or a related field. 3+ years of experience in data science, machine learning, or applied analytics. Proficiency in Python, R, or Scala, with strong skills in data analysis and statistical modeling. Experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data visualization tools (e.g., Tableau, Power BI). Strong knowledge of A/B testing, experimentation design, and causal inference. Excellent communication skills, with the ability to present complex findings to non-technical stakeholders. Preferred Qualifications Experience in global e-commerce, personalization, or recommendation systems. Familiarity with big data platforms (Spark, Hadoop) and cloud ML pipelines (AWS Sagemaker, GCP Vertex AI, or Azure ML). Background in NLP or computer vision applications for large-scale platforms. At we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

JINGDONG RETAIL (UK) LIMITED is seeking a Data Scientist in Greater London to develop predictive models and advanced analytics solutions. The role involves analyzing large datasets to identify trends, partnering with data engineers, and designing A/B tests for product features. The ideal candidate will have a Master's degree in Data Science, 3+ years of relevant experience, and proficiency in Python or R. Experience with machine learning frameworks and excellent communication skills are essential.