HCRG Care Group

Operose-Health is seeking a motivated Band 3 Discharge and Flow Coordinator at Paulton Memorial Hospital. This role focuses on supporting safe, timely patient discharges and requires NVQ Level 3 in Care or Administration. Responsibilities include coordinating patient flow, maintaining communication across multidisciplinary teams, and managing administrative tasks. A salary ranging from £25,500 to £27,098 is offered, along with various well-being benefits, including access to learning and development opportunities. Apply by 21/05/2026.

Band 3 Discharge and Flow Coordinator - Paulton Memorial Hospital Job Reference HCRGCG/TP/158870/19270 Number of Positions: 1 Contract Type: Permanent - Part Time Weekly contracted hours: 30 Location: Somerset Closing Date: 21/05/2026 Job Category: Service type: HCRG - Admin & Booking Business Unit: HCRG - BSW - Community Services Job Introduction Help patients get home safely and sooner by keeping our wards moving. We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based at Paulton Memorial Hospital. This is a rewarding opportunity to make a real difference to patients and their families by supporting safe, timely discharges into community services across our BSW Community Hospitals. In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and ensure everyone has the right information at the right time. You will play a key part in keeping discharge processes running smoothly, maintaining accurate records, completing referrals and supporting clear communication across services. You'll also build positive relationships with patients and their families on the wards, helping them understand the discharge process and keeping them informed throughout their stay. About the location Paulton Memorial Hospital is located in the heart of the village of Paulton, set in the beautiful Somerset countryside close to the Mendip Hills. The area offers a great balance of rural charm and convenience, with good transport links to Bath, Bristol and the surrounding towns, as well as plenty of local amenities, green spaces and walking routes. If you enjoy working collaboratively, are organised and take pride in helping patients move forward in their recovery, we'd love to hear from you. Package Description You'll be joining a supportive and collaborative team who work closely together across the BSW community hospitals. We're a service that values good communication, fairness and kindness. You'll be encouraged to share ideas, embrace learning and take pride in helping deliver high quality patient care every day. As a Band 3 Discharge and Flow Coordinator, you will receive: A salary of between £25,500 - £27,098 FTE, with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you discounts on everyday purchases as well as cashback and voucher offers Access to your wages as you earn them, helping you avoid overdraft fees or high interest borrowing Wellbeing support online and in person, including mental health support, activity challenges, financial wellbeing tools, career coaching and counselling Access to e learning, bespoke career pathways and development opportunities through our Outstanding Learning Enterprise An open, just culture where you're encouraged to share and deliver ideas, backed by at least £100,000 of ringfenced innovation funding each year Main Responsibilities Support safe and timely patient discharges by completing all required administration early and accurately. Visit patients on the wards to keep them and their families updated on discharge plans. Help people understand the discharge process, expected timeframes and the role of the Flow team. Attend MDT meetings and record actions, updates and discharge readiness on clinical systems. Attend professional and family meetings and capture clear, accurate minutes. Monitor predicted discharge dates for all patients and highlight changes or concerns to the team. Make sure patients are registered on the correct clinical systems and that electronic records are kept up to date. Use multiple digital systems confidently to support smooth, timely discharges and avoid delays. Identify patients who may need complex discharge planning and raise this with the Senior Coordinator. Ensure all referrals are completed before discharge and escape where actions are outstanding. Maintain excellent communication with the MDT, system partners and commissioners. Provide clear information leaflets to patients, families and carers when needed. Answer calls and relay messages in a professional, respectful and accurate manner. Collect data and support required reporting for the service. Promote good communication within the MDT and make sure predicted discharges are shared daily. Act as a point of information on available services and referral pathways. Keep your mandatory training up to date and contribute to a positive, proactive team culture. Person Specification NVQ Level 3 in Care, Business Administration or equivalent experience Relevant IT skills, including Microsoft Office, Excel, Word, Email and MS Teams Experience working in a health or social care setting Experience working within a multi disciplinary team Strong organisational skills with the ability to prioritise your workload Able to communicate professionally and empathetically with patients, families and colleagues Able to work well in a fast paced environment and remain calm under pressure A positive and caring attitude Effective communication skills in person and by phone Proactive, motivated and open to learning and improvement Able to plan and deliver work over extended periods within agreed timeframes Able to travel between sites Experience using health and social care systems such as SystmOne Awareness of infection control guidance Experience working in a hospital, community or adult social care setting We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices. Everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Operose-Health is seeking a Band 3 Discharge and Flow Coordinator at Warminster Community Hospital. In this part-time role, you will support safe, timely discharges for patients by coordinating with a multidisciplinary team. You need to hold an NVQ Level 3 in Care, have strong organizational skills, and demonstrate effective communication. The position offers a salary range of £25,500 to £27,098 FTE, with numerous benefits including wellbeing support and career development opportunities.

The following content displays a map of the jobs location - Warminster Band 3 Discharge and Flow Coordinator - Warminster Community Hospital Job Reference HCRGCG/TP/158870/19271 Number of Positions: 1 Contract Type: Permanent - Part Time Weekly contracted hours: 30 Location: Closing Date: 21/05/2026 Job Category: Service type: HCRG - Admin & Booking Business Unit: HCRG - BSW - Community Services Job Introduction Help patients get home safely and sooner by keeping our wards moving. We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based on Longleat Ward at Warminster Community Hospital. This is a rewarding opportunity to make a real difference to patients and their families by supporting safe, timely discharges into community services across our BSW Community Hospitals. In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and ensure everyone has the right information at the right time. You will play a key role in supporting smooth discharge processes, maintaining accurate records, completing referrals and ensuring clear communication across services. You will also build strong, supportive relationships with patients and their families on the ward, helping them to understand the discharge process and keeping them informed throughout their hospital stay. About the location Warminster Community Hospital is home to Longleat Ward and is located in the historic market town of Warminster, on the edge of Salisbury Plain. The area offers excellent access to beautiful countryside, including nearby Longleat Estate, while also benefiting from good transport links to Bath, Salisbury and Westbury. Warminster town centre provides a range of local shops, cafés and amenities, making it a pleasant and convenient place to work. If you enjoy working collaboratively, are well organised and are passionate about supporting patients through their discharge journey, we would love to hear from you. Package Description You'll be joining a supportive and collaborative team who work closely together across the BSW community hospitals. We're a service that values good communication, fairness and kindness. You'll be encouraged to share ideas, embrace learning and take pride in helping deliver high quality patient care every day. As a Band 3 Discharge and Flow Coordinator, you will receive: A salary of between £25,500 - £27,098 FTE, with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you discounts on everyday purchases as well as cashback and voucher offers Access to your wages as you earn them, helping you avoid overdraft fees or high interest borrowing Wellbeing support online and in person, including mental health support, activity challenges, financial wellbeing tools, career coaching and counselling Access to e learning, bespoke career pathways and development opportunities through our Outstanding Learning Enterprise An open, just culture where you're encouraged to share and deliver ideas, backed by at least £100,000 of ringfenced innovation funding each year Main Responsibilities Support safe and timely patient discharges by completing all required administration early and accurately. Visit patients on the wards to keep them and their families updated on discharge plans. Help people understand the discharge process, expected timeframes and the role of the Flow team. Attend MDT meetings and record actions, updates and discharge readiness on clinical systems. Attend professional and family meetings and capture clear, accurate minutes. Monitor predicted discharge dates for all patients and highlight changes or concerns to the team. Make sure patients are registered on the correct clinical systems and that electronic records are kept up to date. Use multiple digital systems confidently to support smooth, timely discharges and avoid delays. Identify patients who may need complex discharge planning and raise this with the Senior Coordinator. Ensure all referrals are completed before discharge and elevate where actions are outstanding. Maintain excellent communication with the MDT, system partners and commissioners. Provide clear information leaflets to patients, families and carers when needed. Answer calls and relay messages in a professional, respectful and accurate manner. Collect data and support required reporting for the service. Promote good communication within the MDT and make sure predicted discharges are shared daily. Act as a point of information on available services and referral pathways. Keep your mandatory training up to date and contribute to a positive, proactive team culture. Person Specification NVQ Level 3 in Care, Business Administration or equivalent experience Relevant IT skills, including Microsoft Office, Excel, Word, Email and MS Teams Experience working in a health or social care setting Experience working within a multi disciplinary team Strong organisational skills with the ability to prioritise your workload Able to communicate professionally and empathetically with patients, families and colleagues Able to work well in a fast paced environment and remain calm under pressure A positive and caring attitude Effective communication skills in person and by phone Proactive, motivated and open to learning and improvement Able to plan and deliver work over extended periods within agreed timeframes Able to travel between sites Experience using health and social care systems such as SystmOne Awareness of infection control guidance Experience working in a hospital, community or adult social care setting We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, providing facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

Operose-Health is seeking a Senior Ward Administrator at Chippenham Community Hospital to oversee the Ward Administration team. This full-time position involves managing workloads, performance monitoring, and providing line management support. You will ensure effective operations, engage with patients and clinical teams, and maintain a professional environment. Ideal candidates will have strong administrative experience and excellent communication skills.