NewDay Technology Limited

Overview At NewDay, we are modernising how we serve customers and investing in platforms, automation and AI to power exceptional experiences. We are seeking a Senior Dynamics 365 Developer to design, develop and evolve our customer service and contact centre technology landscape. This role sits at the intersection of customer experience, engineering and AI, helping to deliver next-generation capabilities across Dynamics 365, Power Platform, Copilot Studio and Azure. You will work on business-critical solutions that support customer operations, empowering colleagues with modern tools and creating seamless, intelligent experiences for millions of customers. Responsibilities Dynamics 365 & Contact Centre Engineering - Design, develop and support Microsoft Dynamics 365 Contact Centre solutions across voice, chat, messaging and digital engagement channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern cloud-based customer engagement technologies. Power Platform Development - Design and build solutions using Power Apps, Power Automate and Power BI. Create scalable low-code and pro-code solutions that integrate into NewDay's technology ecosystem. Develop and maintain Dataverse data models with security, governance, data quality and performance. Implement automated workflows and business processes that reduce manual effort and improve customer journeys. Deliver customer-facing and colleague-facing solutions using Power Pages. AI & Intelligent Automation - Design and develop intelligent customer experiences using Microsoft Copilot Studio. Build virtual agents, conversational AI solutions and self-service capabilities that improve engagement and resolution rates. Develop automated workflows that leverage AI to streamline processes. Support governance, monitoring and ongoing optimisation of AI-powered solutions across the platform. Explore emerging Microsoft AI technologies to create business value. Integration & Solution Delivery - Design and deliver API-based integrations between Dynamics 365, enterprise platforms and third-party services. Collaborate with integration teams to create scalable, secure and maintainable solutions. Develop custom extensions using .NET and React where required. Work closely with Product Managers, Business Analysts and Customer Operations teams to translate requirements into robust technical solutions. Ensure all solutions align with enterprise architecture, security standards and regulatory requirements. Platform Support & Continuous Improvement - Provide ongoing platform support, troubleshooting and root-cause analysis for complex issues. Monitor platform performance and proactively identify opportunities for optimisation and automation. Improve resilience, scalability and operational efficiency across the Dynamics ecosystem. Act as a technical escalation point for critical platform incidents. Participate in an on-call support rota when required. What We're Looking For Essential Experience - Solid experience developing and supporting Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Demonstrable experience implementing Dynamics 365 Omnichannel capabilities (voice, chat, messaging and digital engagement). Experience developing and deploying Dynamics 365 Contact Centre Chat and Voice solutions. Strong Power Platform development experience (Power Apps, Power Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication Services with Dynamics 365. Solid understanding of authentication, authorisation and identity management principles. Experience with Microsoft Entra ID, including access controls and security policies. Knowledge of contact centre routing models, agent capacity management, work classification and omnichannel engagement platforms. Experience working in Agile delivery environments using GitHub, Jira and DevOps practices. Strong communication and stakeholder management skills, with the ability to translate technical concepts into business value. Technical Expertise - Dynamics 365 Customer Service; Dynamics 365 Contact Centre; Dynamics 365 Omnichannel. Desirable Experience Experience designing and implementing advanced Copilot Studio Agents and generative AI solutions. Experience with Azure Functions, Logic Apps, Service Bus and API Management. Experience delivering Infrastructure as Code and automated CI/CD pipelines. Familiarity with Azure Application Insights and Log Analytics. Experience developing operational reporting and analytics solutions using Power BI. Experience leading technical design workshops and architecture discussions. Experience mentoring developers and contributing to engineering communities of practice. Knowledge of cloud security principles and secure software development practices. Microsoft Dynamics 365 and/or Power Platform certifications. Note: This description focuses on responsibilities and qualifications for the Senior Dynamics 365 Developer role and omits company promotional sections and application-process content.

NewDay Technology Limited in Leeds is seeking a Senior Dynamics 365 Developer to design, develop and evolve our customer service and contact centre technology landscape, aligning with AI-driven experiences across Dynamics 365, Power Platform, Copilot Studio and Azure. You will work on scalable, secure solutions, integrate APIs, and mentor teams while delivering value for millions of customers and supporting modern on-prem/cloud architectures.

Overview At NewDay, we're on a mission to help people move forward with credit. We are looking for a Senior Microsoft 365 Engineer to help shape and evolve our modern workplace platform. This is a hands-on engineering role responsible for designing, delivering and optimising Microsoft 365 services across the business. You'll work across identity, endpoint management, collaboration, security and AI-powered efficiency tools, ensuring colleagues have a secure, reliable and modern digital workplace experience. You'll join a team that values engineering excellence, automation, continuous improvement and innovation, helping NewDay maximise the value of its Microsoft technology investments. What You'll Be Doing Design & Engineering: Design, build and implement Microsoft 365 solutions aligned to business and technology requirements. Lead the development and continuous improvement of NewDay's Modern Workplace capabilities. Deliver solutions across Windows, macOS, iOS and Android devices, including both physical and virtual environments. Design and deploy endpoint management solutions using Microsoft Intune and related technologies. Develop and maintain operating system deployment, upgrade and lifecycle management strategies. Implement automated deployment and application packaging solutions. Create reusable engineering patterns, automation and standards to improve service delivery and operational efficiency. Microsoft 365 Platform Ownership: Manage and enhance Microsoft 365 services, including: Microsoft 365 Apps, Intune, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Defender, Microsoft Purview, Microsoft Copilot, Power Platform (Power Automate, Power Pages, Power BI). Support the deployment, monitoring and governance of Microsoft AI services, ensuring compliance with internal standards and policies. Manage Microsoft Teams Direct Routing and associated telephony services. Review platform licensing and identify optimisation and cost-saving opportunities. Security & Compliance: Manage Microsoft Defender configurations, including Attack Surface Reduction (ASR) rules and exclusions. Implement and support Conditional Access policies and device-based access controls. Support identity and access management across Active Directory, Microsoft Entra ID and Entra Connect. Enhance Microsoft Purview capabilities, including Audit, Data Loss Prevention (DLP) and eDiscovery. Ensure services align with security, compliance and governance requirements. Service Reliability & Continuous Improvement: Act as an escalation point for complex Microsoft service incidents and platform issues. Monitor Microsoft service health and communicate business-impacting incidents to stakeholders. Provide ongoing platform support, troubleshooting and optimisation. Define and document operational standards and support processes. Proactively identify opportunities to improve performance, resilience, automation and user experience. Drive awareness of upcoming Microsoft product changes and ensure successful adoption across business and technology teams. What We're Looking For Essential Experience Significant experience designing, implementing and supporting enterprise Microsoft 365 environments. Strong expertise across Microsoft Intune, Microsoft Entra ID and Microsoft 365 administration. Experience delivering Mobile Device Management (MDM) solutions across both Windows and macOS environments. Strong understanding of Conditional Access, identity security and endpoint compliance controls. Experience supporting Microsoft Teams, Exchange Online, SharePoint Online and OneDrive. Deep knowledge of Microsoft Defender security capabilities. Experience with Microsoft Purview, including Audit, DLP and eDiscovery. Strong understanding of Active Directory, Group Policy, DNS and Entra Connect. Experience with operating system deployment, device lifecycle management and endpoint engineering. Proficiency in PowerShell and/or command-line scripting. Experience with application packaging and automated software deployment. Knowledge of networking, authentication, authorisation and cloud security concepts. Experience working within Agile engineering environments using tools such as GitHub and Jira. Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Desirable Experience Experience developing and managing Microsoft Copilot Agents. SharePoint migration experience. Experience with Dynamics 365. Knowledge of Microsoft Backup and recovery services. Experience deploying and supporting Microsoft Teams desk phones. Familiarity with security frameworks such as CIS or NIST. Microsoft certifications across Microsoft 365, Security or Modern Workplace technologies. Why Join NewDay? At NewDay, you'll help shape the future of workplace technology for one of the UK's leading FinTech businesses. You'll have the opportunity to work with the latest Microsoft technologies, including AI-powered productivity platforms, while contributing to a culture that values innovation, ownership and continuous improvement. If you're passionate about modern workplace engineering, endpoint management, security and Microsoft's evolving technology ecosystem, we'd love to hear from you. Our Diversity & Inclusion We value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive. Permanent

NewDay Technology Limited is seeking a Senior Microsoft 365 Engineer to design, deliver and optimise Microsoft 365 services across the business. You will work on identity, endpoint management, collaboration and security, shaping our modern workplace with automation and best practices. Join a team focused on engineering excellence, continuous improvement and innovation. You will influence platform decisions and drive adoption of AI-powered productivity tools across Windows, macOS, iOS and Android

NewDay is seeking a Senior .NET Engineer to design, build, and evolve platform capabilities used by engineering teams across the business. You will take ownership of complex technical problems from design through production delivery, writing high-quality, maintainable code and mentoring others. You will collaborate with architects, product teams and fellow engineers to shape scalable, resilient solutions in modern cloud-native environments, driving software quality and developer experience.

Externally this job title might also be known as Senior .Net Engineer, Senior .Net Software Engineer, Senior .Net Developer or Senior .Net Software Developer. At NewDay, we're building the next generation of financial technology platforms that power millions of customer interactions every day. As a Senior .NET Engineer, you'll play a key role in a dynamic team that is dedicated to delivering groundbreaking solutions. You'll have the opportunity to work in a collaborative, inclusive environment that values your expertise and encourages continuous innovation. Join us on this journey to compete at the highest level and successfully implement modern technologies! What you'll be doing Design, build and evolve platform capabilities used by engineering teams across NewDay. Take ownership of complex technical problems, from solution design through to production delivery. Write high quality, maintainable code and champion engineering best practice through code reviews, pairing and mentoring. Partner with architects, product teams and fellow engineers to shape scalable, resilient solutions. Drive improvements in software quality, operational excellence and developer experience. Build and enhance continuous delivery pipelines to enable safe, frequent and reliable deployments. Contribute to technical discussions and architectural decisions across the wider engineering community. Leverage AI tools such as GitHub Copilot thoughtfully to improve developer productivity and code quality. Key Skills & Responsibilities Strong proficiency in crafting modern .NET applications using C+ (including .NET8+ and NuGet) Experience designing and working with microservices and event driven architectures Expertise in crafting robust HTTP APIs with tools such as ASP.NET MVC, Web API, Carter or Nancy Experience navigating Platform as a Service (PaaS) cloud environments Proven experience with event driven architecture, designing systems that react in real time Experience with DevOps practices, including building and maintaining CI/CD pipelines (e.g., GitHub Actions, Octopus) Knowledge of event sourced systems, building architectures that track every state change Ability to thrive in autonomous, agile environments where daily innovation is the norm Experience working with distributed, scalable database solutions Familiarity with event sourced architectures The impact you'll have This role offers the opportunity to shape technology that underpins critical business capabilities across NewDay. You'll influence how we build software, improve engineering effectiveness, and help create the platforms that enable our teams to deliver exceptional customer experiences at scale. If you're a senior engineer who enjoys solving complex problems, driving technical excellence, and building modern cloud native systems, we'd love to hear from you. At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

Mission Statement & Summary As a Senior Site Reliability Engineer, you'll sit at the intersection of software engineering and operations, driving reliability, performance, automation, and resilience across our technology estate. This is an opportunity to shape the future of our platform rather than simply maintain it. You'll work alongside talented engineers, influence technical direction, and champion modern reliability practices that enable teams to move faster with confidence. If you're passionate about solving complex problems, eliminating toil through automation, and creating systems that are resilient by design, we'd love to hear from you. How you'll contribute Lead initiatives that improve platform reliability, scalability, and operational excellence. Design and deliver automation solutions that reduce manual effort and accelerate engineering teams. Develop observability capabilities, enabling proactive monitoring and faster incident resolution. Facilitate incident management, driving root cause analysis and continuous improvement. Collaborate with engineering teams to embed reliability, resilience, and performance into every stage of delivery. We're looking for these essential skills Software engineering and design experience (preferably .net/C#), to build and improve production systems, apply solid design principles, and contribute directly to codebases to deliver reliable, scalable, and maintainable services. The ability to automate infrastructure, operational processes, and deployments using modern engineering practices. Experience building effective observability solutions, including monitoring, logging, alerting, and tracing. Strong problem solving skills with the ability to diagnose and resolve complex production issues. The ability to influence technical decisions and collaborate effectively across engineering and business teams. It's a plus if you also have these skills Experience operating Kubernetes based platforms at scale. Knowledge of Infrastructure as Code tools and cloud platform services. Experience implementing Site Reliability Engineering principles, including SLOs, SLIs, and error budgets. Familiarity with security, compliance, and resilience best practices within cloud environments. Experience mentoring engineers and helping teams adopt modern operational and reliability practices. Equal Opportunity Employer At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

Mission Statement & Summary We're hiring a Lead AI Engineer to own the design and delivery of AI systems across the business. This is a hands on role focused on building production grade solutions using LLMs and agentic systems, embedding AI directly into core business processes rather than building isolated prototypes. You'll take high value problems and turn them into scalable, reliable systems used in real workflows, driving measurable business outcomes. You'll have ownership of technical direction, architecture, and implementation, translating defined business priorities into robust, production ready systems. You'll make key technical decisions and work hands on alongside engineers to deliver solutions that are reusable, scalable, and built for long term impact. How You'll Contribute Own the technical direction, architecture, and implementation of AI systems end to end. Design and build LLM powered and agent based solutions from concept to production. Establish engineering standards, patterns, and reusable components across use cases. Own key technical decisions on models, tooling, infrastructure, and system design. Ensure systems are robust, observable, and production ready (evaluation, monitoring, guardrails). Provide technical leadership and direction to engineers contributing to AI initiatives. We're Looking For These Essential Skills Proven track record of owning the technical direction and delivery of production grade AI systems end to end Experience designing and delivering complex AI systems across multiple use cases or domains Deep expertise in generative AI / LLMs, including orchestration, prompting, and evaluation Experience building agentic or multi step AI systems Strong software engineering fundamentals including APIs, system design, and cloud based architectures Ability to drive technical direction in ambiguous or fast moving problem spaces Experience influencing engineering standards and practices across multiple projects Its a Plus If You Also Have These Skills Experience building AI platforms or reusable frameworks and patterns Familiarity with LLMOps / MLOps and production evaluation practice Experience embedding AI into core business processes or enterprise systems Experience working in large scale or regulated enterprise environments What's in it for you? 26 days holiday, rising to 30 with service A holiday buy scheme (up to 5 extra days) Double matched pension, with up to 14% from NewDay Generous annual performance bonuses Private medical insurance with Bupa, including mental health support and cancer care 26 weeks paid maternity, adoption and shared parental leave Free breakfast and lunch in the office every day, provided by our in house chefs At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive. Permanent. We help people move forward with credit and help our colleagues to move their careers forward too. Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year. Our brands include Aqua, Marbles, Fluid, Bip and NewPay. We partner with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank. Over 5 million UK customers are supported by our award winning customer service.

About the Role As a Platform Engineer at NewDay, you will build the tooling, automation, and cloud platforms that enable software delivery across Azure and AWS. You will focus on the developer experience, creating scalable platforms, simplifying deployments, and enabling hundreds of engineers to deliver software faster, safer, and more efficiently. How You'll Contribute Build and evolve the internal developer platform, creating tools and services that enable engineering teams to develop, test, deploy, and operate applications with ease. Develop deployment tooling and automation using modern software engineering practices, simplifying and accelerating software delivery across Azure and AWS. Identify opportunities to remove friction, improve self service capabilities, and enable developers to move faster. Design and implement cloud native solutions using containers, Infrastructure as Code, and CI/CD pipelines to improve platform scalability, resilience, and security. Collaborate closely with Platform Engineering, SRE, and development teams to introduce new technologies, establish engineering standards, and continuously improve our platform capabilities. Essential Skills Hands on experience with Microsoft Azure and/or AWS, including core cloud services such as compute, storage, networking, databases, identity, and PaaS offerings (e.g., Azure App Services, Azure Functions, AWS Lambda). Software engineering background with TypeScript/Node.js (or .NET/C#), building internal platforms, deployment tooling, and automation that improves the developer experience. Proven experience implementing Infrastructure as Code and automated CI/CD pipelines using tools such as Terraform, ARM templates, GitHub Actions, TeamCity, Octopus Deploy, or equivalent. Experience with containerisation and cloud native technologies, including Docker and Kubernetes, with an understanding of scalable, resilient, and highly available platform architectures across Azure and/or AWS. Strong knowledge of DevOps and platform engineering practices, including Agile delivery, GitHub and Jira, networking, authentication and authorisation, digital certificates, cloud security, and supporting engineering teams through effective platform tooling. Plus Skills Experience building and operating Kubernetes platforms in production environments. Knowledge of Infrastructure as Code using Terraform, ARM, or Bicep to provision and manage cloud infrastructure. Experience creating and maintaining CI/CD pipelines using tools such as GitHub Actions, Octopus Deploy, or similar technologies. Familiarity with monitoring and observability tools such as Azure Application Insights, Log Analytics, or Grafana. Experience promoting DevOps best practices, contributing to open source tooling, or helping engineering teams adopt modern platform engineering approaches. Equal Opportunity Employer At NewDay, we value all types of diversity. We are an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We do not discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

NewDay Technology Limited is looking for a Platform Engineer to build automation and cloud platforms that enhance software delivery across Azure and AWS. You will simplify deployments and improve developer experience while collaborating closely with engineering teams. Essential skills include hands-on experience with cloud services, strong software engineering background, and knowledge of DevOps practices. The position is located in Greater London.

Mission Statement & Summary NewDay is one of the UK's leading digital consumer finance providers. We're on a mission to help people move forward with credit, supporting over 6 million customers every day! You may have heard of our own brand credit cards like Aqua, Marbles or Bip, or our co-branded retail credit cards with John Lewis & Partners, Argos and AO. As a Senior Software Engineer, you play a pivotal role in designing, developing, and maintaining high-quality software solutions. You collaborate closely with cross-functional teams, provide mentorship to other engineers, and contribute to the continuous improvement of engineering practices. Your expertise ensures the delivery of secure, reliable, and scalable products that align with business objectives. How you'll contribute Part of the Engineering Excellence domain, building internal tools, services and infrastructure that enable teams to ship safely and quickly. Hands-on programming work - coding, pair programming, mobbing, testing and shipping functionality. Act as a technical lead and work with Principal and Lead Engineers to design, build, and deliver platform capabilities for other teams. Lead complex features from conception to completion with high quality and minimal oversight. Mentor less-experienced engineers and conduct thorough reviews of code and documentation. Essential skills Writing and maintaining tests throughout the SDLC at all levels. Implementing continuous delivery practices to ship quality code safely and in a timely manner. Contributing to system architecture decisions, ensuring resiliency, scalability and maintainability. Thriving in autonomous, agile environments where innovation happens daily. AI-conscious - habitually using tools like Copilot, understanding their pros and cons, and guiding others in safe and effective use. Strong communication skills - written and verbal; clarity in documentation, proposals, and conversations. Ability to surface the effects of engineering decisions across systems and push back against potential red flags. Enabler mindset - enjoys making other engineers happier through tooling, services and documentation. Honest, pragmatic, and open to feedback. Experience with observability, metrics, CI/CD, data analysis, or shared developer tooling. No on-call required. Additional desirable skills Crafting modern .NET applications in C# and designing robust REST APIs. Navigating Platform-as-a-Service cloud computing environments; we use Azure. .NET/C# or polyglot engineers with pragmatic system thinking - interested in abstracted system-level understanding over any specific tech stack. Contributing to engineering principles and technical direction across teams. Experience recruiting and onboarding engineers. What's in it for you? 26 days holiday, rising to 30 with service A holiday buy scheme (up to 5 extra days). Double-matched pension, with up to 14% from NewDay. Generous annual performance bonuses. Private medical insurance with Bupa, including mental health support and cancer care. 26 weeks paid maternity, adoption and shared parental leave. Free breakfast and lunch in the office every day, provided by our in-house chefs. and more, which you can explore here. Equal Opportunity Employment Statement At NewDay, we value all types of diversity. We're an equal-opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive. General information Permanent - no on-call required. Join us to help people move forward with credit and help our colleagues move their careers forward too. Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year.

NewDay Technology Limited in Greater London is looking for a mid-level UI (React) Engineer to build and enhance React-based applications supporting our digital platforms. You will take ownership of features, work within a modern Azure environment, and contribute to our CI/CD model. This role emphasizes collaborating with a high-caliber engineering team and offers extensive growth opportunities, with a focus on delivering quality and user-centered solutions.

NewDay Technology Limited in Greater London is seeking a Senior Software Engineer to design, develop, and maintain high-quality software solutions. You will lead features, mentor junior engineers, and ensure the delivery of secure and scalable products. The ideal candidate will have strong communication skills, experience with .NET and Azure, and a mindset focused on continuous improvement. Benefits include a generous pension scheme, private medical insurance, and holiday buy schemes.

Mission Statement & Summary As a mid-level UI (React) Engineer at NewDay, you'll build and improve React based applications that support our digital platforms and internal users, with a real focus on delivering value and quality. You'll take ownership of features end to end, working in a modern Azure environment and contributing to continuous delivery as we move towards a full CI/CD model. You'll join a collaborative, high calibre engineering team where learning, quality, and impact matter. This is a great opportunity to grow your skills, work closely with senior engineers, and make a tangible difference. How you'll contribute Design, develop and test high quality, scalable user interfaces using React. Translate product requirements and designs into clean, efficient, and reusable code. Build modular, testable components and front end architectures. Collaborate closely with Product Owners to deliver user focused solutions. We're looking for these essential skills Minimum 2 years of experience in React Experience with GraphQL Experience in distributed version control systems (e.g., Git) Experience in testing your own products It's a plus if you have these skills Experience developing with TypeScript Experience writing automated tests using Cypress Experience in FinTech What's in it for you? 26 days holiday, rising to 30 with service Holiday buy scheme (up to 5 extra days) Double matched pension, up to 14% from NewDay Generous annual performance bonuses Private medical insurance with Bupa, including mental health support and cancer care 26 weeks paid maternity, adoption and shared parental leave Free breakfast and lunch in the office every day, provided by our in house chefs Equal Opportunity At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive. About the Company We help people move forward with credit and help our colleagues to move their careers forward too. Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year. Our brands include Aqua, Marbles, Fluid, Bip and NewPay. We partner with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank. Over 5 million UK customers are supported by our award winning customer service.

Mission Statement & Summary We're hiring a Senior AI Engineer to design and deliver AI systems across the business. This is a hands on role focused on building production grade solutions using LLMs and agentic systems, embedding AI directly into core business processes rather than building isolated prototypes. You'll take high value problems and turn them into scalable, reliable systems used in real workflows, driving measurable business outcomes. You'll contribute significantly to technical direction, architecture, and implementation, translating defined business priorities into robust, production ready systems. You'll make key technical contributions and work hands on alongside engineers to deliver solutions that are reusable, scalable, and built for long term impact. How You'll Contribute Design and implement AI systems end to end, contributing to technical direction and architecture Build LLM powered and agent based solutions from concept through to production Contribute to engineering standards, patterns, and reusable components across use cases Make informed technical decisions on models, tooling, infrastructure, and system design within agreed architectural direction Ensure systems are robust, observable, and production ready (evaluation, monitoring, guardrails) Provide technical guidance and mentorship to engineers contributing to AI initiatives We're Looking For These Essential Skills Proven experience delivering production grade AI systems end to end Experience designing and implementing complex AI systems across multiple use cases or domains Strong expertise in generative AI / LLMs, including orchestration, prompting, and evaluation Experience building agentic or multi step AI systems Strong software engineering fundamentals including APIs, system design, and cloud based architectures Ability to operate effectively in ambiguous or fast moving problem spaces Experience contributing to and influencing engineering standards and practices across projects It's a plus if you also have these skills Experience contributing to AI platforms or reusable frameworks and patterns Familiarity with LLMOps / MLOps and production evaluation practices Experience embedding AI into core business processes or enterprise systems Experience working in large scale or regulated enterprise environments What's in it for you? 26 days holiday, rising to 30 with service A holiday buy scheme (up to 5 extra days) Double matched pension, with up to 14% from NewDay Generous annual performance bonuses Private medical insurance with Bupa, including mental health support and cancer care 26 weeks paid maternity, adoption and shared parental leave Free breakfast and lunch in the office every day, provided by our in house chefs and more, which you can explore here! At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

NewDay Technology Limited is looking for a Senior AI Engineer to design and deliver AI systems across the business. This hands-on role aims to build scalable and reliable solutions with LLMs, embedding AI directly into core business processes. You will take high-value problems and turn them into robust, production-ready systems. Requirements include proven experience in developing production-grade AI systems and expertise in generative AI. The position offers 26 days of holiday, private medical insurance, and a double-matched pension.