Grconsulting

Grconsulting in South London is looking for an experienced IT Engineer to join their team, offering hybrid working and a supportive work culture. The ideal candidate should possess over 5 years of experience in IT support, particularly at the 2nd Line level, and be familiar with Microsoft 365, Windows OS, and troubleshooting across infrastructures. You'll be providing day-to-day support, troubleshooting complex issues, and maintaining high client service standards. The company values training and development, ensuring a friendly and collaborative environment.

Location: South London (Hybrid - 1-2 days WFH) My client, a well-established family run company based in South London, is looking to hire an experienced IT Engineer to join their growing team. The business has been delivering high-quality IT services for over 20 years, supporting clients across London and the UK. If you are looking for a company that can provide stability and really value their staff, then this is the opportunity for you. This is the kind of team where colleagues have internally progressed and where people actually enjoy coming into work and being part of culture they have created. This role is well suited to a senior 2nd Line Engineer who enjoys being a key technical resource within the team, someone confident handling escalations, supporting junior engineers, and acting as a trusted point of contact for customers. Role: Providing day-to-day 2nd Line support across a varied client base. Acting as an escalation point for 1st Line engineers. Troubleshooting complex desktop, server, and network issues. Working closely with senior engineers on projects and upgrades. Maintaining documentation and contributing to internal knowledge bases. Delivering a high standard of customer service in a client-facing environment. There will also be opportunities to gain exposure to 3rd Line project work, such as migrations, rollouts, and infrastructure upgrades, depending on experience and interest without losing focus on your core 2nd Line responsibilities. Technical Experience: The ideal candidate will have strong, hands on experience across: Microsoft 365 / Office 365. Windows OS and Windows Server. Active Directory, Group Policy. General troubleshooting across hardware, software, and infrastructure. About You: Typically 5+ years' experience in IT support, ideally at 2nd Line level. Comfortable taking ownership of issues and seeing them through to resolution. Confident communicator with a strong customer focused mindset. Happy working as part of a close knit, collaborative team. Interested in progression, learning, and long term stability. What's On Offer: Hybrid working (1-2 days from home once settled). Support with training, certifications, and development plans. A stable, friendly environment with a strong team culture. Exposure to interesting technical projects.A company that genuinely values its staff and reputation. Please note: this role does not offer visa sponsorship.

My client, a well established and growing organisation based in South London, is looking to add a 1st Line Support Engineer to its IT team. This is an excellent opportunity for someone looking to build a long term career in IT with a company that has created a really friendly and sociable working environment. As a 1st Line Support Engineer, you'll be joining a supportive team where you'll receive ongoing training, gain exposure to a wide range of technologies and develop your technical skills in a hands on environment. The business has multiple offices across the UK, giving you the opportunity to broaden your experience and occasionally visit other locations. This role is ideal for someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. Role Providing 1st Line IT support to internal users via telephone, email and face to face. Logging, managing and resolving IT support tickets. Supporting Microsoft 365 applications including Outlook and Teams. Managing user accounts, passwords and permissions through Active Directory. Troubleshooting Windows desktop, hardware, software and printer issues. Assisting with basic network troubleshooting. Escalating more complex technical issues to senior engineers where required. Producing and updating IT documentation where appropriate. Technical Experience The ideal candidate will have hands on experience with: Microsoft 365 / Office 365 Active Directory Windows Desktop Support Basic Networking (DNS, DHCP, TCP/IP) Hardware & Printer Support About You 1-2 years' experience within an IT Support or Service Desk environment (or equivalent). A genuine passion for technology and providing excellent customer service. Strong communication skills and a friendly, professional approach. A proactive attitude with a willingness to learn and develop. Comfortable working both independently and as part of a team. What's On Offer Ongoing training and mentoring. Exposure to a wide range of Microsoft technologies. Opportunity to visit other UK offices. Hybrid working available after successful completion of probation. Supportive and collaborative team environment. Please note: this role does not offer visa sponsorship. Key Words 1st Line Support, Service Desk Analyst, IT Support Engineer, Microsoft 365, Office 365, Active Directory, Windows, Troubleshooting

Salary: £35,000 - £40,000 + private healthcare + funded certifications Looking for an MSP that's genuinely different? If you're tired of feeling like just another number in a large, corporate MSP, this could be exactly what you're looking for. We're working with a friendly, ambitious IT Managed Service Provider that's growing for all the right reasons. Following several major client wins and recently recognised as one of the UK's up-and-coming MSPs, they're building a close-knit technical team where engineers are trusted, supported and given the opportunity to develop. This is a business where people enjoy coming to work - you won't be simply measured on the number of tickets you close. This role would suit an experienced IT Support Engineer who has already built a solid foundation within an MSP or IT support environment and is looking to take the next step in their career. You'll already have exposure to Microsoft 365, Azure and networking, but be looking for an opportunity where you can work on larger infrastructure projects, develop your cloud skills and grow alongside a business that's investing in both its people and its technology. You'll get hands on with Azure, Microsoft 365, networking and infrastructure projects, working alongside experienced engineers while gaining exposure to migrations, cloud deployments and customer rollouts. As the business continues to grow, so will your opportunities. About You: Experience working within an MSP (Managed Service Provider). At least 2-3 years' commercial IT support experience. Hands on experience with Microsoft 365, Azure and Intune. Good networking knowledge, including firewalls, VPNs and switching. Excellent troubleshooting and customer facing skills. Full UK driving license. What's On Offer: Relaxed, supportive team culture. Growing MSP where your voice is heard. Exciting Azure, Microsoft 365 and infrastructure projects. Genuine career progression as the business expands. Paid Microsoft training and certifications. Additional day off for birthday. Pension. Please note: this role does not offer visa sponsorship. Key Words: IT Support Engineer, 3rd Line, 2nd Line, Engineer, Senior IT Support, Infrastructure Engineer, MSP, Microsoft 365, Azure, Intune, Windows Server, Active Directory, Networking, Firewalls, Fortinet, Technical Support, Cloud, IT Infrastructure.

Grconsulting is seeking an experienced IT Support Engineer to join their growing team in the United Kingdom. The ideal candidate will have 2-3 years of experience within an MSP or IT support environment, with hands-on knowledge of Microsoft 365, Azure, and networking. You will engage in exciting infrastructure projects and develop your skills while benefiting from a supportive team culture and opportunities for genuine career progression. This position offers a salary between £35,000 and £40,000, along with private healthcare and funded certifications.

Grconsulting in South London is seeking a 1st Line Support Engineer to join their IT team. This role is an excellent opportunity for someone starting their IT career with a friendly and supportive environment. The position offers training and exposure to various technologies. As a 1st Line Support Engineer, you will provide IT support to internal users, resolve support tickets, and assist with Microsoft 365 applications. You will have the chance to develop your skills and advance your career within the organization.

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. This role involves providing 1st and 2nd Line support to users, managing tickets, and troubleshooting hardware/software issues. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression among its employees.

My client, a highly successful and well-established business based in Hertfordshire, is looking to add a Service Desk Engineer to their growing team. The company works with a number of well-renowned organisations across the UK and has built a strong reputation for delivering high-quality service. If you are looking for a company that will genuinely invest in your development and support your career progression, then this is the opportunity for you. This is a close-knit team, where people enjoy working together, socialising, and where you are given the chance to learn and progress internally. This role is well suited to someone in the early stages of their IT career, who has a solid foundation in IT support, perhaps 1 or 2 years experience and ideally has worked on a Service Desk before. You'll be someone who enjoys problem solving, has strong communication skills, and has a genuine interest in technology. Role Providing day-to-day 1st and 2nd Line support to internal users. Logging, managing, and resolving tickets through the Service Desk. Troubleshooting hardware and software issues across desktop environments. Supporting Microsoft 365 applications including Outlook, Teams and SharePoint. Managing users, permissions, and access via Active Directory. Working closely with senior engineers to escalation and resolve more complex issues. Contributing to documentation and knowledge sharing across the team. There will also be opportunities to gain exposure to more advanced technologies and projects over time, as you develop within the role, with ongoing support and training provided. Technical Experience The ideal candidate will have strong, hands on experience across: Microsoft 365 / Office 365. Active Directory (user management, permissions). Service Desk / ticketing systems. MDM Solutions Networking (DNS, DHCP, TCP/IP) General troubleshooting across hardware and software. About You 1-3 years' experience in an IT support or Service Desk environment (or equivalent exposure). A strong interest in technology and a desire to build a career in IT. Excellent communication skills and a customer focused mindset. A proactive attitude with a willingness to learn and take on new challenges. Comfortable working within a team environment and contributing to a positive culture. What's On Offer Hybrid working (2 days from home). Ongoing training and development opportunities. A supportive and social team environment. Exposure to modern technologies and well known clients. A company that genuinely values its people and promotes from within. Please note: this role does not offer visa sponsorship. Key Words 1st Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting