Amoria Group

Amoria Group is seeking a 1st Line IT Support professional to join the team in Manchester. In this role, you will be responsible for providing day-to-day technical support and administration for the office, ensuring seamless technology operations and assisting with onboarding new staff. The ideal candidate will demonstrate excellent problem-solving abilities, effective communication skills, and a strong foundation in IT administration. This position offers the opportunity to work in a collaborative environment while making a meaningful impact.

1st Line IT Support Location: West Didsbury, Manchester Who are we? Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors. As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world class expertise and give back to our global communities as we grow. Job Overview Provide day to day IT administration and support to the Manchester office; ensuring all systems run smoothly and effectively enabling staff to do their jobs. First line technical support for a range of software and technologies used across the Amoria Bond group. Work in conjunction with our internal IT Team and external IT provider to support our hosted desktop and endpoints; monitor 3rd party IT tickets for escalations, approvals and queries. Help to deliver effective onboarding and leavers process for new starters across the UK office. A competent IT Administrator, providing day to day assistance and solutions to a range of technical queries. Must have good technical knowledge and be able to communicate effectively to understand the issue and explain its solution. Key Responsibilities / Duties Manage and resolve technical support issues for a range of hardware, software and technologies, liaising with 3rd party support providers where required Work collaboratively with APAC, DE and NL based IT Administrators to provide swift turnaround of support requests Update company Knowledgebase documentation as required Track end user usage of tech accounts, so accounts can be redistributed if not in use Help to deliver effective onboarding for all new starters across the business, including procurement and setup of IT equipment and accounts Manage the leavers process for all UK based leavers, including closing internal and external IT accounts Performance Standards Excellent problem solving, analytical and organisational skills Excellent self organisation, planning and time management Technically minded, and able to work with a range of different software's Process orientated with the ability to work to a high degree of accuracy The ability to work quickly, under pressure and to deadlines Strong and clear communicator with good influencing skills; able to effectively build and manage relationships Good teamworking skills Excellent customer service skills for both internal and external duties Able to proactively identify and recommend potential improvement opportunities Able to make balanced informed recommendations in the Company's interest No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience. Amoria Group are committed to meeting the aims and commitments set out in our equity, equality and diversity policy. They do not discriminate under any local regulations and aim to maintain high standards worldwide.

Manchester, England, United Kingdom Amoria Group Location - Manchester / Hybrid We're looking for an interim contract Senior BI Developer to take ownership of our end to end BI and data environment within a growing international business. This is not just a reporting role. We're looking for someone who enjoys improving, optimising and shaping BI environments, somebody who wants real ownership and the opportunity to influence how data is managed and delivered across the business. You'll work closely with senior stakeholders including the CEO, CFO and Sales Directors, helping deliver high quality reporting and insights that support strategic business decisions. The Opportunity We already have an established BI setup using SQL Server and Power BI, supporting KPI, financial and operational reporting across the business. The foundations are in place, and we're now looking for someone to help evolve the environment into a more streamlined, scalable and well governed platform. The role will own the data pipeline end to end, from source system ingestion and transformation logic through to the final reporting layer. There's a genuine opportunity to shape how the environment operates day to day, including: Improving scheduling and dependencies Simplifying and optimising the SQL layer Reducing duplication across reports and procedures Improving governance, structure and reporting quality Enhancing stability, performance and maintainability across the platform We've identified areas where logic and reporting processes have evolved over time, so this role would suit someone who enjoys improving and refining existing BI environments rather than building from scratch. The initial focus will be around stabilising and tightening the current environment. Longer term, the role will become more hybrid, combining ownership of the BI platform with delivery of new reporting and insight requirements across the business. What You'll Be Doing Owning and optimising the end to end data pipeline Managing data ingestion, transformation and reporting processes Designing and delivering Data and Insights using SQL Server and Power BI Improving platform scalability, performance and reliability Driving automation and process improvements Managing and prioritising the development pipeline Working closely with stakeholders to understand reporting requirements and priorities Supporting standards, governance and documentation What We're Looking For: We're looking for someone with strong technical capability alongside a proactive and commercially minded approach. You'll ideally have experience with SQL Server and T SQL Microsoft Power BI including DAX and data modelling ETL / ELT processes and data integration Data architecture and reporting best practice Managing end to end BI pipelines within production environments You'll also be someone who: Enjoys solving problems and improving processes Takes ownership and drives improvements Can communicate confidently with both technical and non technical stakeholders Thrives in a fast paced environment Wants to influence and shape a BI function rather than simply deliver reports Why Join Us? At Amoria Group, our values of Positivity, Respect, Ownership, Fun, Excellence and Success sit at the heart of our culture. Alongside a competitive salary, we offer Real ownership and autonomy A collaborative and supportive environment Company incentives, socials and wellbeing initiatives If you're looking for a role where you can genuinely shape and improve a BI environment whilst working closely with senior leadership, we'd love to hear from you. Amoria Group is proud to be an inclusive employer. We welcome applicants from all backgrounds regardless of age, experience or background.

Amoria Group is seeking an interim contract Senior BI Developer based in Manchester to take ownership of the BI and data environment within an international business. This role focuses on improving and optimising BI environments, involving significant collaboration with senior stakeholders. The ideal candidate will manage the data pipeline from source to reporting, enhancing quality and performance of insights, while ensuring scalability and governance.