Ita-Group-Inc

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Software Developer Technical Office - Ipswich, UK, Ipswich, Suffolk, GB 30+ days ago Requisition ID: 1863 POSITION DESCRIPTION The Software Developer designs and constructs technical solutions of well-defined, routine business problems for small or medium sized projects. The Software Developer works in conjunction with the project team in providing timely, accurate and quality code design and construction, unit testing and documentation. The Software Developer is involved in mission critical issues in an effort to help resolve the issues and will provide assistance and guidance to other Software Developers. ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS Architect, code and test new web applications or enhance existing Horizon application components. Be able to architect multiple options and logically select the best option for a given scenario. Follow given project management framework principles to insure that Enhancements are properly estimated terms of time, skills and resources required. All agreed commitments are accomplished according to set timelines and accepted criteria. Peer team members have a clear understanding of status, issues and the action plan needed to accomplish the goals and tasks of the project. Follow the standard coding practices to ensure consistent and efficient web site development. Support and troubleshoot existing web sites as required, with minimal supervision. Work with internal and external IT contacts to resolve data issues and offer cost-effective alternative solutions while meeting client requirements. Demonstrate a good understanding of the core Horizon application components. Undertake assigned research, development and completion of internal projects. Train and mentor others in software development standards and practices. Increase personal knowledge of pertinent, leading technological issues by partaking in training initiatives offered and suggesting/requesting appropriate training as necessary. Maintain strong technical knowledge of the hardware and software used in the company. Attend training as needed and request training from others with regard to any new technology being utilized. Further ITAGroup technology growth by providing input into current and future technology advances and ways to take advantage of them. Develop understanding how ITA Group's technical platform supports company goals, take appropriate training courses when needed. POSITION REQUIREMENTS Bachelor's degree in Computer Science or related major or an Associate's degree with comparable work experience. Four to eight years of demonstrated knowledge of client server and/or web based applications. Four to eight years demonstrated knowledge of relational database concepts. Four to eight years experience s upporting production systems in a production environment. Four to eight years experience working with the following technologies/tools/frameworks: Java (8+) Spring technologies Relational databases such as MS SQL Server, Oracle, etc Git Version Control Ideally also: Kafka ORM tools such as Jooq, Entity Framework or NHibernate C# Automated tests frameworks MVC / MVP design patterns Deployment automation such as Ansible, Puppet or Chef Continuous Integration tools such as Jenkins, Azure DevOps, GitHub CICD Ready to work in a collaborative / agile development environment. Excellent level of understanding of Object Oriented programming. Ability to think analytically to solve technical problems individually and in a team environment. Ability to work on projects with minimal supervision. Experience with the evaluation of technology products, tools and services for the purpose of improving existing processes and projects. Excellent writing, grammatical and proofreading skills ( in English). Excellent verbal and written communication skills (in English). Excellent interpersonal skills. Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and/or meet deadlines.

Business Analyst Technical Office - Ipswich, UK, Ipswich, Suffolk, GB 4 days ago Requisition ID: 1914 POSITION DESCRIPTION The Business Analyst serves as a critical link between business stakeholders and technical teams, ensuring that business needs are accurately translated into actionable requirements. This role is responsible for working closely with the customer and channel business owners to guide the ongoing development and enhancement of Horizon product features, supporting the delivery of solutions that drive organizational effectiveness and value. This role will support the Horizon platform, ITA's/HTK's multi-tenant SaaS application for running customer and channel engagement, loyalty and incentive programs. ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS Partner with stakeholders to gather, document, and validate business requirements Translate business or system needs into clear, concise functional and non-functional requirements and collaborate with technical teams to ensure accurate interpretation of requirements Facilitate agile ceremonies such as daily stand up, refinement, sprint planning and sprint retrospectives Set and communicate realistic timeline and scope expectations for new development in collaboration with internal and external stakeholders Track project progress and communicate scope changes, risks, and issues to stakeholders Ensure solutions align with business goals, compliance standards, and best practices Create and/or maintain documentation such as business requirements documents (BRDs), process flows, and use cases Support change management efforts, including training and documentation Become a Subject Matter Expert in the Horizon platform, able to effectively communicate what the platform should do and how program rules are implemented within the system POSITION REQUIREMENTS Bachelor's degree in Business Administration, Information Systems, Computer Science or related field Five or more years of combined experience in a Business Analyst, Technical Project Manager, Scrum Master or similar role Strong analytical and critical thinking skills Excellent verbal and written communication skills Experience gathering and documenting requirements, writing user stories and acceptance criteria and working with development teams Familiarity with Agile methodologies Proficiencywith tools such as Microsoft Office, Jira, Confluence or similar Ability to independently manage multiple priorities and work in a fast-paced environment Strong attention to detail and organizational skills PREFERRED QUALIFICATIONS Experience in customer loyalty and/or channel incentive programs Experience with relational databases such as SQL Understanding of Software Development Lifecycle (SDLC) Certification such as CSM, PMI-PBA, CBAP, or other agile-related certifications Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and/or meet deadlines.