Woodlake Trails

Compensation: £50,000 Per Annum Weekly Hours: 35 Hybrid and remote working would be considered for the right candidate Job Summary We are looking for a detail-oriented and proactive People Technology Analyst to manage, maintain, and enhance our People systems, with a primary focus on SAP SuccessFactors. This is a key role within the People team, responsible for ensuring the People Tech landscape supports efficient, data-driven decision-making and provides an excellent employee experience. You will act as a subject matter expert for SuccessFactors, working closely with the People Team, IT, and external vendors. Job Duties Own the day-to-day administration of SAP SuccessFactors, including system configuration, maintenance, and troubleshooting. Manage user access, roles, and permissions in line with governance policies. Manage business rules, workflows, role-based permissions (RBP), MDF objects, and picklists. Maintain system documentation including configuration workbooks, process maps, and data dictionaries. Perform regular system audits to ensure optimal performance and compliance. Oversee data imports/exports, including mass data uploads using templates and import tools. Review and assess SAP SuccessFactors biannual releases, identifying impacts and opportunities. Coordinate testing cycles (UAT/SIT) and manage deployment of new features. Maintain and manage test environments, including refreshes and test data setup Process Improvement & Optimisation Identify opportunities to improve HR processes through system enhancements and automation. Lead or support the implementation of new modules or system upgrades. Provide user support, troubleshooting, and training to the People team and wider business. Leverage system capabilities (e.g. workflows, notifications, business rules) to improve efficiency. Support data migrations, system integrations, and testing activities. Assist with change management, communications, and training during system changes. Collaborate with IT and external vendors to resolve issues and deliver improvements. Reporting & Analytics Build and maintain advanced reports using SuccessFactors reporting tools (Ad Hoc, Canvas, Story Reporting). Develop dashboards and visualisations using tools such as Power BI or similar. Provide insights and analytics to support strategic decision-making. Support regulatory and internal reporting requirements Requirements Proven experience working with SAP SuccessFactors (e.g. Employee Central, Performance & Goals, Recruitment, Onboarding 2.0). Strong understanding of People processes and data structures. Experience in People systems administration and configuration. Strong analytical and problem-solving skills. Advanced Excel and reporting skills. Ability to manage multiple priorities and stakeholders. Experience with reporting tools (e.g. Power BI). Exposure to People transformation or system implementation projects. Detail-oriented with a strong focus on data accuracy. Proactive and solutions-focused mindset. Ability to work both independently and collaboratively. Employee Benefits at Park Holidays UK include: Generous discount on holidays across our parks Discount at all restaurants on park for you and your family Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family. Free premium eye test voucher Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more. Discounted gym memberships Free expert mortgage advice Company pension scheme Location: Bexhill-On-Sea, East Sussex, GB, TN39 5ES