About Online Education Services (OES) At OES, we're passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences. We partner with the world's leading universities to enhance the student experience for the digital era to meet our purpose of being the world's most impactful enabler of education. At OES, we are passionate about student success and the future of education. In 2024, we launched a strategic partnership with Aston University who are a transformational UK university and we are now looking for talented, ambitious individuals to grow our team. You will be joining OES at an exciting time with significant opportunities for professional growth, creativity, and impact. The Business Analyst at Online Education Services (OES) is responsible for gathering, analysing and translating business requirements into clear project documentation (mainly user stories) to support IT and project delivery. The role acts as a bridge between business stakeholders and technical teams, ensuring project goals are clearly understood and successfully delivered. This is a hybrid role based in OES' Birmingham office 2-3 days per week, with the remainder working from your home. The Business Analyst role at OES is a stakeholder-facing, project-focused position responsible for gathering business requirements, translating them into clear user stories, and ensuring project teams deliver solutions that meet organisational needs. It requires strong communication skills, Agile knowledge, stakeholder management capability, and at least two years of BA experience. This role is a Fixed Term Contract of 12 months. The Business Analyst will: Run workshops to gather business requirements Write and manage user stories and maintain the backlog Update requirements when business priorities change Support project kick-offs Coordinate and assist with User Acceptance Testing (UAT) Work with vendors and external partners Help assess external software/products Key Relationships Internally, the role works closely with: IT teams Project teams Education Technology Learning Development Strategy Student Operations Externally, the role liaises with: Vendors and service providers Partner organisations This shows the role is highly cross-functional and collaborative. Skills & Experience Required The successful candidate must have: Strong written and verbal communication skills Ability to communicate with both technical and non-technical stakeholders Experience running requirements workshops Understanding of Agile principles Ability to work independently and in a team At least 2 years' experience as a Business Analyst Relevant tertiary qualifications or IT-related certifications They must also be flexible, proactive and comfortable working under pressure. Engaging & vibrant organisational culture Flexible working environment OES Culture Club - calendar of events OES values driven recruitment principles OES strategy reflects respect, honesty & diversity Continuous improvement through challenging & meaningful work High growth industry & strong partner/shareholder backing Genuine focus on students
29/05/2026
Full time
About Online Education Services (OES) At OES, we're passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences. We partner with the world's leading universities to enhance the student experience for the digital era to meet our purpose of being the world's most impactful enabler of education. At OES, we are passionate about student success and the future of education. In 2024, we launched a strategic partnership with Aston University who are a transformational UK university and we are now looking for talented, ambitious individuals to grow our team. You will be joining OES at an exciting time with significant opportunities for professional growth, creativity, and impact. The Business Analyst at Online Education Services (OES) is responsible for gathering, analysing and translating business requirements into clear project documentation (mainly user stories) to support IT and project delivery. The role acts as a bridge between business stakeholders and technical teams, ensuring project goals are clearly understood and successfully delivered. This is a hybrid role based in OES' Birmingham office 2-3 days per week, with the remainder working from your home. The Business Analyst role at OES is a stakeholder-facing, project-focused position responsible for gathering business requirements, translating them into clear user stories, and ensuring project teams deliver solutions that meet organisational needs. It requires strong communication skills, Agile knowledge, stakeholder management capability, and at least two years of BA experience. This role is a Fixed Term Contract of 12 months. The Business Analyst will: Run workshops to gather business requirements Write and manage user stories and maintain the backlog Update requirements when business priorities change Support project kick-offs Coordinate and assist with User Acceptance Testing (UAT) Work with vendors and external partners Help assess external software/products Key Relationships Internally, the role works closely with: IT teams Project teams Education Technology Learning Development Strategy Student Operations Externally, the role liaises with: Vendors and service providers Partner organisations This shows the role is highly cross-functional and collaborative. Skills & Experience Required The successful candidate must have: Strong written and verbal communication skills Ability to communicate with both technical and non-technical stakeholders Experience running requirements workshops Understanding of Agile principles Ability to work independently and in a team At least 2 years' experience as a Business Analyst Relevant tertiary qualifications or IT-related certifications They must also be flexible, proactive and comfortable working under pressure. Engaging & vibrant organisational culture Flexible working environment OES Culture Club - calendar of events OES values driven recruitment principles OES strategy reflects respect, honesty & diversity Continuous improvement through challenging & meaningful work High growth industry & strong partner/shareholder backing Genuine focus on students
Online Education Services (OES) helps its education provider partners to transform the lives of their learners by increasing access to high quality online education. With an overarching vision of being the world's most impactful enabler of education, OES has a proven track record in Australia and the UK in developing innovative and student-centred online programs. As part of the SEEK Group, OES benefits from the global reach and expertise of a digital pioneer. The Senior Salesforce Developer role will work closely with key internal stakeholders to drive the successful set up and ongoing maintenance of the Salesforce platform while liaising with third party providers. In additional this role will be responsible for development of the Salesforce platform and assist in managing the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customer service and student experience possible. Key Responsibilities Deliver ongoing Salesforce enhancements Salesforce administration and support Identify and implement Salesforce workflow improvements Ensure data issues are identified and root cause addressed Liaising with third party development teams Functionality walkthrough for new enhancements for existing and new staff Essential Skills, Experience and Qualifications At least 4-6 years of experience in CRM domain and 3+ years of experience in Salesforce implementations with sound knowledge on Salesforce Sales cloud, Service and community Cloud. Fluent in Apex Code such as triggers, classes, test methods; Lightning Web Components (LWC), Aura components, Visualforce, SOQL,SOSL and other relevant technologies on the Salesforce platform Good level of experience with CI/CD Hands-on experience in integrating 3rd party systems such as oAuth and REST Demonstrated ability to work independently, manage priorities effectively, and meet project deadlines. Deliver ongoing Salesforce enhancements. Developing Salesforce functionality to enhance business use of the platform. Strong understanding of custom development best practices, governor limits, and security considerations within the Salesforce platform. Exceptional communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders. Experience defining and delivering enterprise applications on the Salesforce platform. Ability to understand and be responsive to customer needs and to advocate for customer success Experience defining and delivering enterprise. Certifications: Salesforce Platform Developer I and preferably Salesforce Platform Developer II Benefits Global organisation focused on growth with lots of opportunities for our employees Engaging & vibrant organisational culture 35 hour working week, within a flexible working environment OES values driven recruitment principles Career-life fit - health & wellbeing focus 25 days of annual leave + Bank holidays Purchased leave scheme OES strategy reflects respect, honesty & diversity Continuous improvement through challenging & meaningful work Study assistance and leave for eligible employees High growth industry & strong partner/shareholder backing Genuine focus on student success Global mentoring program We are proud to support the Living the Wage movement
25/05/2026
Full time
Online Education Services (OES) helps its education provider partners to transform the lives of their learners by increasing access to high quality online education. With an overarching vision of being the world's most impactful enabler of education, OES has a proven track record in Australia and the UK in developing innovative and student-centred online programs. As part of the SEEK Group, OES benefits from the global reach and expertise of a digital pioneer. The Senior Salesforce Developer role will work closely with key internal stakeholders to drive the successful set up and ongoing maintenance of the Salesforce platform while liaising with third party providers. In additional this role will be responsible for development of the Salesforce platform and assist in managing the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customer service and student experience possible. Key Responsibilities Deliver ongoing Salesforce enhancements Salesforce administration and support Identify and implement Salesforce workflow improvements Ensure data issues are identified and root cause addressed Liaising with third party development teams Functionality walkthrough for new enhancements for existing and new staff Essential Skills, Experience and Qualifications At least 4-6 years of experience in CRM domain and 3+ years of experience in Salesforce implementations with sound knowledge on Salesforce Sales cloud, Service and community Cloud. Fluent in Apex Code such as triggers, classes, test methods; Lightning Web Components (LWC), Aura components, Visualforce, SOQL,SOSL and other relevant technologies on the Salesforce platform Good level of experience with CI/CD Hands-on experience in integrating 3rd party systems such as oAuth and REST Demonstrated ability to work independently, manage priorities effectively, and meet project deadlines. Deliver ongoing Salesforce enhancements. Developing Salesforce functionality to enhance business use of the platform. Strong understanding of custom development best practices, governor limits, and security considerations within the Salesforce platform. Exceptional communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders. Experience defining and delivering enterprise applications on the Salesforce platform. Ability to understand and be responsive to customer needs and to advocate for customer success Experience defining and delivering enterprise. Certifications: Salesforce Platform Developer I and preferably Salesforce Platform Developer II Benefits Global organisation focused on growth with lots of opportunities for our employees Engaging & vibrant organisational culture 35 hour working week, within a flexible working environment OES values driven recruitment principles Career-life fit - health & wellbeing focus 25 days of annual leave + Bank holidays Purchased leave scheme OES strategy reflects respect, honesty & diversity Continuous improvement through challenging & meaningful work Study assistance and leave for eligible employees High growth industry & strong partner/shareholder backing Genuine focus on student success Global mentoring program We are proud to support the Living the Wage movement
A leading online education provider in Birmingham is seeking a Senior Salesforce Developer to enhance its Salesforce platform. The role involves ongoing development, administration, and support for the system, focusing on improving customer service and the overall student experience. Ideal candidates will have 4-6 years in CRM with extensive Salesforce experience, strong communication skills, and relevant certifications. The position offers a flexible working environment and numerous employee benefits which contribute to a healthy work-life balance.
25/05/2026
Full time
A leading online education provider in Birmingham is seeking a Senior Salesforce Developer to enhance its Salesforce platform. The role involves ongoing development, administration, and support for the system, focusing on improving customer service and the overall student experience. Ideal candidates will have 4-6 years in CRM with extensive Salesforce experience, strong communication skills, and relevant certifications. The position offers a flexible working environment and numerous employee benefits which contribute to a healthy work-life balance.