Mad Devs LLC
Join Our DevOps Team! As we grow and take on exciting new challenges, we're on the lookout for exceptional DevOps Engineers to join our team. Our goal is to build a high performing group of DevOps engineers who thrive on innovation and excellence. If you're passionate about cloud technologies, and building scalable solutions, we'd love for you to be part of shaping the future of our products. Senior DevOps About us Mad Devs is a full stack team specializing in developing and administering large scale IT products across various industries. Many of our products are used in Europe, the USA, and Southeast Asia. We are passionate about tackling complex challenges and delivering innovative solutions that make a significant global impact. What will need to do: Identity, SSO & Access Management SSO & IdP - configure and maintain SSO integrations (SAML, OIDC, SCIM) across our SaaS stack, and keep our identity provider clean and well governed. Account management - provision, modify, and deprovision accounts across productivity and engineering tools; manage groups, roles, and permission boundaries. Access requests - triage and fulfill access requests with appropriate approvals; document why access was granted and review it on a regular cadence. Onboarding & Offboarding Onboarding - equip new hires with the accounts, tools, hardware, and access they need before day one, and walk them through it. Offboarding - execute clean, auditable offboarding: revoke access, recover assets, preserve data per policy, and close the loop with people ops. IT Administration & Productivity Systems Day to day admin - administer Google Workspace, Slack, identity providers, MDM, password managers, and the rest of our SaaS productivity stack. Internal support - be the first line of help for employees with IT issues; resolve, elevate, and document. Security Controls & Monitoring Controls - enforce baseline security configurations across SaaS apps, endpoints, and identity (MFA, conditional access, least privilege). Monitoring - watch our security tooling for anomalies and alerts; investigate, triage, and elevate as needed. Compliance support - help keep us audit ready by maintaining clean records of access, changes, and reviews. Automation & Scripting Light coding - automate the parts of the job that should be automated. Expect to write Python, Bash, or TypeScript glue code, hit SaaS APIs, and build small internal tools. Continuous improvement - improve the systems and runbooks you inherit; if a process is painful or manual, fix it. It will be a plus: Experience with an identity provider such as Okta, Google Cloud Identity, etc. Hands on experience administering Google Workspace and a chat platform (Slack/Teams) Experience with SaaS security tooling, SIEM, or endpoint detection (e.g., CrowdStrike, SentinelOne, Sumo Logic, Datadog) Familiarity with compliance frameworks such as SOC 2, ISO 27001, or HIPAA Comfort with infrastructure as code or configuration as code (Terraform, Ansible, or similar) Exposure to cloud platforms (AWS, GCP, or Azure) and basic IAM in those environments Prior experience in a startup or other fast moving environment Requirements: 0-3 years in IT engineering, IT operations, systems administration, or a similar role (internships and substantial side projects count) Working knowledge of SSO and identity concepts: SAML, OIDC, SCIM, MFA, and the difference between authentication and authorization Comfort in a terminal and with at least one scripting language (Python, Bash, or similar). You should be comfortable writing code, testing it, and committing it using git A security first mindset: you understand least privilege, you don't share credentials, and you take audit trails seriously Strong written communication. You can explain a fix to a non technical teammate and document a process so the next person doesn't have to ask A bias toward ownership. When something breaks, you don't wait to be told; you investigate and follow through Availability to work hours that overlap with the US Central Time (CST) zone (at least 4-5 hours of daily overlap with the team) English and Russian at B2 level, for communication with stakeholders and team Location: any, except Russia and Belarus Why Join us At Mad Devs, you will be part of a company that values creativity, strategic thinking, and continuous improvement. You will work on meaningful projects that impact millions of users worldwide alongside a talented and supportive team. By joining our team, you will have the opportunity to make a real impact, grow your career, and contribute to developing cutting edge solutions in the world of backend engineering. Remote first culture Long term projects Salary in dollars Professional communities Onsite business trips Paid conferences
Join Our DevOps Team! As we grow and take on exciting new challenges, we're on the lookout for exceptional DevOps Engineers to join our team. Our goal is to build a high performing group of DevOps engineers who thrive on innovation and excellence. If you're passionate about cloud technologies, and building scalable solutions, we'd love for you to be part of shaping the future of our products. Senior DevOps About us Mad Devs is a full stack team specializing in developing and administering large scale IT products across various industries. Many of our products are used in Europe, the USA, and Southeast Asia. We are passionate about tackling complex challenges and delivering innovative solutions that make a significant global impact. What will need to do: Identity, SSO & Access Management SSO & IdP - configure and maintain SSO integrations (SAML, OIDC, SCIM) across our SaaS stack, and keep our identity provider clean and well governed. Account management - provision, modify, and deprovision accounts across productivity and engineering tools; manage groups, roles, and permission boundaries. Access requests - triage and fulfill access requests with appropriate approvals; document why access was granted and review it on a regular cadence. Onboarding & Offboarding Onboarding - equip new hires with the accounts, tools, hardware, and access they need before day one, and walk them through it. Offboarding - execute clean, auditable offboarding: revoke access, recover assets, preserve data per policy, and close the loop with people ops. IT Administration & Productivity Systems Day to day admin - administer Google Workspace, Slack, identity providers, MDM, password managers, and the rest of our SaaS productivity stack. Internal support - be the first line of help for employees with IT issues; resolve, elevate, and document. Security Controls & Monitoring Controls - enforce baseline security configurations across SaaS apps, endpoints, and identity (MFA, conditional access, least privilege). Monitoring - watch our security tooling for anomalies and alerts; investigate, triage, and elevate as needed. Compliance support - help keep us audit ready by maintaining clean records of access, changes, and reviews. Automation & Scripting Light coding - automate the parts of the job that should be automated. Expect to write Python, Bash, or TypeScript glue code, hit SaaS APIs, and build small internal tools. Continuous improvement - improve the systems and runbooks you inherit; if a process is painful or manual, fix it. It will be a plus: Experience with an identity provider such as Okta, Google Cloud Identity, etc. Hands on experience administering Google Workspace and a chat platform (Slack/Teams) Experience with SaaS security tooling, SIEM, or endpoint detection (e.g., CrowdStrike, SentinelOne, Sumo Logic, Datadog) Familiarity with compliance frameworks such as SOC 2, ISO 27001, or HIPAA Comfort with infrastructure as code or configuration as code (Terraform, Ansible, or similar) Exposure to cloud platforms (AWS, GCP, or Azure) and basic IAM in those environments Prior experience in a startup or other fast moving environment Requirements: 0-3 years in IT engineering, IT operations, systems administration, or a similar role (internships and substantial side projects count) Working knowledge of SSO and identity concepts: SAML, OIDC, SCIM, MFA, and the difference between authentication and authorization Comfort in a terminal and with at least one scripting language (Python, Bash, or similar). You should be comfortable writing code, testing it, and committing it using git A security first mindset: you understand least privilege, you don't share credentials, and you take audit trails seriously Strong written communication. You can explain a fix to a non technical teammate and document a process so the next person doesn't have to ask A bias toward ownership. When something breaks, you don't wait to be told; you investigate and follow through Availability to work hours that overlap with the US Central Time (CST) zone (at least 4-5 hours of daily overlap with the team) English and Russian at B2 level, for communication with stakeholders and team Location: any, except Russia and Belarus Why Join us At Mad Devs, you will be part of a company that values creativity, strategic thinking, and continuous improvement. You will work on meaningful projects that impact millions of users worldwide alongside a talented and supportive team. By joining our team, you will have the opportunity to make a real impact, grow your career, and contribute to developing cutting edge solutions in the world of backend engineering. Remote first culture Long term projects Salary in dollars Professional communities Onsite business trips Paid conferences
Mad Devs LLC
Join Our Back-end Engineering Team! We are looking for a Staff Software Engineer to set the technical direction for a telecommunications platform. You will own the architecture of how calls enter, route through, and leave our system: SIP signaling at the edge (Kamailio / OpenSIPS), media and call control (FreeSWITCH, Asterisk, RTPengine), the Python services that bridge voice with our AI inference pipeline, and the carrier-facing integrations underneath. About us Mad Devs is a full-stack team specializing in developing and administering large scale IT products across various industries. Many of our products are used in Europe, the USA, and Southeast Asia. We are passionate about tackling complex challenges and delivering innovative solutions that make a significant global impact. Job Responsibilities Own end-to-end telecom architecture: SIP edge (Kamailio/OpenSIPS), media & call control (FreeSWITCH), Python services bridging voice to AI, carrier integrations Scale platform to 10,000+ concurrent calls with tight latency/SLOs Design HA/disaster recovery: anycast SIP, active/active media, geographic failover Set engineering standards for telecom team (testing, load testing, code review, on call) Mentor senior/mid engineers, raise technical bar Define voice quality observability & SLOs (MOS, jitter, packet loss, latency) Partner with AI/product to keep latency budgets honest Requirements 8+ years engineering experience, 4+ years in telecom/VoIP in production Technical leadership: design docs, mentoring, cross team decisions Deep production experience with FreeSWITCH + Kamailio OR OpenSIPS (custom modules, routing scripts, at scale) Strong SIP/RTP/SRTP/SDP/ICE; debug via pcap and SIP trace Operated voice platform at 1,000+ concurrent calls (knows difference to 10k) Strong Python; can work in Lua/Go/C as needed Production integration with PSTN/SIP trunk providers (Twilio, Telnyx, etc.), DID management, LCR Hands on HA/failover for real time systems Production Kubernetes (GKE/EKS) and Terraform Language proficiency: English at B2 C1 level, Russian at B2 level Location: any, except Russia and Belarus Preferred Skills WebRTC at scale (ICE, TURN, media servers) Experience hiring and growing a telecom team Benefits Remote first culture Long term projects Salary in dollars Professional communities Onsite business trips Paid conferences
Join Our Back-end Engineering Team! We are looking for a Staff Software Engineer to set the technical direction for a telecommunications platform. You will own the architecture of how calls enter, route through, and leave our system: SIP signaling at the edge (Kamailio / OpenSIPS), media and call control (FreeSWITCH, Asterisk, RTPengine), the Python services that bridge voice with our AI inference pipeline, and the carrier-facing integrations underneath. About us Mad Devs is a full-stack team specializing in developing and administering large scale IT products across various industries. Many of our products are used in Europe, the USA, and Southeast Asia. We are passionate about tackling complex challenges and delivering innovative solutions that make a significant global impact. Job Responsibilities Own end-to-end telecom architecture: SIP edge (Kamailio/OpenSIPS), media & call control (FreeSWITCH), Python services bridging voice to AI, carrier integrations Scale platform to 10,000+ concurrent calls with tight latency/SLOs Design HA/disaster recovery: anycast SIP, active/active media, geographic failover Set engineering standards for telecom team (testing, load testing, code review, on call) Mentor senior/mid engineers, raise technical bar Define voice quality observability & SLOs (MOS, jitter, packet loss, latency) Partner with AI/product to keep latency budgets honest Requirements 8+ years engineering experience, 4+ years in telecom/VoIP in production Technical leadership: design docs, mentoring, cross team decisions Deep production experience with FreeSWITCH + Kamailio OR OpenSIPS (custom modules, routing scripts, at scale) Strong SIP/RTP/SRTP/SDP/ICE; debug via pcap and SIP trace Operated voice platform at 1,000+ concurrent calls (knows difference to 10k) Strong Python; can work in Lua/Go/C as needed Production integration with PSTN/SIP trunk providers (Twilio, Telnyx, etc.), DID management, LCR Hands on HA/failover for real time systems Production Kubernetes (GKE/EKS) and Terraform Language proficiency: English at B2 C1 level, Russian at B2 level Location: any, except Russia and Belarus Preferred Skills WebRTC at scale (ICE, TURN, media servers) Experience hiring and growing a telecom team Benefits Remote first culture Long term projects Salary in dollars Professional communities Onsite business trips Paid conferences