Modaxo Inc.
Portsmouth, Hampshire
Senior Network EngineerApplylocations: United Kingdom - Portsmouthtime type: Full timeposted on: Posted 16 Days Agotime left to apply: End Date: August 24, 2026 (30+ days left to apply)job requisition id: R57615 Job Summary: As a Senior Network Engineer, you will lead the design, implementation, and support of enterprise network infrastructure across our UK data center and office environments. This role is focused on data center networking, load balancing, and core network services, ensuring high availability, performance, and security across all platforms. Job Description: Exciting Opportunity: Senior Network Engineer Are you a seasoned network professional ready to lead the design, implementation, and evolution of enterprise network infrastructure? We are seeking a Senior Network Engineer to drive the planning, deployment, and optimization of our critical IT and security platforms. In this role, you'll architect solutions, mentor team members, and ensure the seamless delivery of secure, reliable services across the organization. About Us: Join a forward-thinking company committed to pushing the boundaries of technology and driving innovation. Our team is made up of passionate individuals who thrive in a collaborative environment and are dedicated to shaping the future of our industry. Your Role: As a Senior Network Engineer , you will lead the design, implementation, and support of enterprise network infrastructure across our UK data center and office environments. This role is focused on data center networking, load balancing, and core network services, ensuring high availability, performance, and security across all platforms. What You'll Do: Strategic Support & Risk Awareness Proactively identify operational risks, performance issues, and security gaps within network and infrastructure environments Monitor trends, alerts, and emerging technologies to support continuous improvement of network reliability and security Contribute technical input to infrastructure and network strategy under the direction of IT leadership Network Design & Implementation Design, configure, and support enterprise network infrastructure across UK-based data centers and offices Implement and maintain FortiGate firewalls, including policies, NAT, and high-availability configurations Deploy and support FortiADC load balancers, including application delivery, traffic distribution, and high-availability designs Configure and manage Dell L2/L3 switching environments, including VLANs, trunking, and inter-VLAN routing Design and maintain core routing architecture using protocols such as OSPF Provide secure VPN access into the data center for administrative and operational access Operations & Troubleshooting Provide advanced troubleshooting across routing, switching, firewalls, and load balancing platforms Support network monitoring, logging, and alerting to ensure high availability and performance Participate in incident response and root cause analysis for network-related outages Security & Compliance Implement and maintain network security controls aligned with ISO 27001 and Cyber Essentials Plus Ensure proper segmentation, VLAN design, and access controls across environments Support audit activities through documentation, configurations, and evidence collection Change Management & Documentation Support network connectivity for co-located UK data center environments Manage cross-connects, switching infrastructure, and carrier handoffs Ensure resilient and redundant network designs aligned to production requirements Fortinet Firewalls (FortiGate) FortiADC (load balancing and application delivery) Dell networking (Layer 2 / Layer 3 switching platforms) Routing (OSPF) VLAN design and network segmentation Layer 2 / Layer 3 switching What You Bring to the Role: Education: Bachelor's degree in Computer Science, Computer Information Systems, or related field. Relevant certifications such as CCNP, CCIE, CISSP, or equivalent are preferred. Experience: 7+ years of enterprise network engineering experience in data center-centric environments Strong hands-on experience with: Deep experience with: Experience supporting high-availability network architectures Experience supporting ISO 27001 and Cyber Essentials Plus compliance environments Experience working in 24x7 production environments with on-call responsibilities Skills: Core Networking Advanced TCP/IP networking fundamentals Routing, switching, VLANs, and segmentation Dell switch configuration and troubleshooting Load Balancing & Application Delivery F ortiADC configuration and support Traffic distribution, persistence, health checks, and high availability Firewall & Security FortiGate configuration, NAT, policy management, logging, and high availability Network segmentation and access control Connectivity Secure remote access via VPN for administrative and operational use Work Environment: This position offers remote-first flexibility, with hybrid or on-site options available. Occasional travel to offices or vendor sites may be required based on project needs. Why You'll Love It Here: Strategic Impact: Lead mission-critical IT projects with direct visibility to senior leadership. Ownership & Autonomy: You'll own the project plan - and the outcome. Collaborative Team: Work closely with experienced IT, business, and R&D professionals who value structure and results. Flexibility & Growth: Enjoy a flexible work environment with room for continued professional development. Ready to lead strategic IT projects with precision and impact? Apply now and help shape the future of our infrastructure and operations.
Senior Network EngineerApplylocations: United Kingdom - Portsmouthtime type: Full timeposted on: Posted 16 Days Agotime left to apply: End Date: August 24, 2026 (30+ days left to apply)job requisition id: R57615 Job Summary: As a Senior Network Engineer, you will lead the design, implementation, and support of enterprise network infrastructure across our UK data center and office environments. This role is focused on data center networking, load balancing, and core network services, ensuring high availability, performance, and security across all platforms. Job Description: Exciting Opportunity: Senior Network Engineer Are you a seasoned network professional ready to lead the design, implementation, and evolution of enterprise network infrastructure? We are seeking a Senior Network Engineer to drive the planning, deployment, and optimization of our critical IT and security platforms. In this role, you'll architect solutions, mentor team members, and ensure the seamless delivery of secure, reliable services across the organization. About Us: Join a forward-thinking company committed to pushing the boundaries of technology and driving innovation. Our team is made up of passionate individuals who thrive in a collaborative environment and are dedicated to shaping the future of our industry. Your Role: As a Senior Network Engineer , you will lead the design, implementation, and support of enterprise network infrastructure across our UK data center and office environments. This role is focused on data center networking, load balancing, and core network services, ensuring high availability, performance, and security across all platforms. What You'll Do: Strategic Support & Risk Awareness Proactively identify operational risks, performance issues, and security gaps within network and infrastructure environments Monitor trends, alerts, and emerging technologies to support continuous improvement of network reliability and security Contribute technical input to infrastructure and network strategy under the direction of IT leadership Network Design & Implementation Design, configure, and support enterprise network infrastructure across UK-based data centers and offices Implement and maintain FortiGate firewalls, including policies, NAT, and high-availability configurations Deploy and support FortiADC load balancers, including application delivery, traffic distribution, and high-availability designs Configure and manage Dell L2/L3 switching environments, including VLANs, trunking, and inter-VLAN routing Design and maintain core routing architecture using protocols such as OSPF Provide secure VPN access into the data center for administrative and operational access Operations & Troubleshooting Provide advanced troubleshooting across routing, switching, firewalls, and load balancing platforms Support network monitoring, logging, and alerting to ensure high availability and performance Participate in incident response and root cause analysis for network-related outages Security & Compliance Implement and maintain network security controls aligned with ISO 27001 and Cyber Essentials Plus Ensure proper segmentation, VLAN design, and access controls across environments Support audit activities through documentation, configurations, and evidence collection Change Management & Documentation Support network connectivity for co-located UK data center environments Manage cross-connects, switching infrastructure, and carrier handoffs Ensure resilient and redundant network designs aligned to production requirements Fortinet Firewalls (FortiGate) FortiADC (load balancing and application delivery) Dell networking (Layer 2 / Layer 3 switching platforms) Routing (OSPF) VLAN design and network segmentation Layer 2 / Layer 3 switching What You Bring to the Role: Education: Bachelor's degree in Computer Science, Computer Information Systems, or related field. Relevant certifications such as CCNP, CCIE, CISSP, or equivalent are preferred. Experience: 7+ years of enterprise network engineering experience in data center-centric environments Strong hands-on experience with: Deep experience with: Experience supporting high-availability network architectures Experience supporting ISO 27001 and Cyber Essentials Plus compliance environments Experience working in 24x7 production environments with on-call responsibilities Skills: Core Networking Advanced TCP/IP networking fundamentals Routing, switching, VLANs, and segmentation Dell switch configuration and troubleshooting Load Balancing & Application Delivery F ortiADC configuration and support Traffic distribution, persistence, health checks, and high availability Firewall & Security FortiGate configuration, NAT, policy management, logging, and high availability Network segmentation and access control Connectivity Secure remote access via VPN for administrative and operational use Work Environment: This position offers remote-first flexibility, with hybrid or on-site options available. Occasional travel to offices or vendor sites may be required based on project needs. Why You'll Love It Here: Strategic Impact: Lead mission-critical IT projects with direct visibility to senior leadership. Ownership & Autonomy: You'll own the project plan - and the outcome. Collaborative Team: Work closely with experienced IT, business, and R&D professionals who value structure and results. Flexibility & Growth: Enjoy a flexible work environment with room for continued professional development. Ready to lead strategic IT projects with precision and impact? Apply now and help shape the future of our infrastructure and operations.
Modaxo Inc.
Bristol, Gloucestershire
Service Desk AnalystApplylocations: Coldharbour Lane, Bristoltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R57626 Job Summary: The Service Desk Analyst acts as the first point of contact for customers, providing triage, fault diagnosis and resolution across Intelliscape's transport technology platforms. The role is accountable for meeting SLA targets, ensuring timely resolution of incidents and maintaining high levels of customer satisfaction. This role operates within a live service environment where system availability, responsiveness and accuracy are critical. Job Description: Intelliscape, part of Modaxo, delivers intelligent transport systems used by UK Local Authorities to improve safety, reduce congestion and support enforcement operations. We are expanding our Service Desk team and are looking for a customer focused analyst to join our growing delivery function. Working Pattern: Monday to Friday, 37.5 hours per week. Shift work covering 0700 to 1900 Monday to Friday, on a changing weekly shift pattern currently rotating between 0700 to 1500, 0900 to 1700, and 1100 to 1900. Location Pattern: Hybrid, with at least two days per week in our office in North Bristol Responsibilities Incident and Request Management Log, triage and manage incidents through to resolution within SLA. Take ownership of tickets, ensuring proactive updates and clear communication. Escalate issues appropriately based on priority and impact. Monitoring and Operations Monitor live systems using alerting tools and respond to incidents in real time. Coordinate field support where remote resolution is not possible. Support commissioning and system go-live activities. Customer and Continuous Improvement Act as the primary customer contact for support queries. Maintain accurate ticket records for reporting and trend analysis. Provide feedback on recurring issues and service improvements. Prepare accurate costings and quotations for minor works. Other duties as required by your Line Manager. Person Specification Essential Experience in a customer facing or service environment, such as IT, call centre or retail. Strong analytical, problem solving and troubleshooting skills. Ability to multitask and effectively prioritise. Excellent written and verbal communication skills. Comfortable working in a structured, SLA driven environment. Confidence to discuss and share ideas for solutions to problems identified. Desirable Previous service desk or technical support experience. Familiarity with ticketing systems such as ZenDesk, Jira or ServiceNow. Practical experience or exposure to ITIL principles. Experience working with Local Authorities or within the Intelligent Transport industry. What You Will Gain Exposure to real time operational systems used by UK public sector clients. Structured training and development pathway. Opportunities to progress into 2nd Line, Service Management or other technical roles. Benefits We are always looking for talented, flexible and creative people to bring their best to Intelliscape. In return we offer generous rewards, a fantastic work life balance, and excellent career and training opportunities for everyone who joins. Salary: £28,000 per annum. Discretionary bonus. 25 days annual leave plus bank holidays. Option to buy or sell additional leave. Flexi time, up to 16 hours per month. Private medical insurance with family cover, and an Employee Assistance Programme. Pension matched up to 5 percent. Life assurance at 4 times annual salary. Annual talent reviews and development cycles. Annual wellbeing day. Social and sports events. Professional membership reimbursement. Free parking, EV charging and onsite showers. Additional leave for Armed Forces reservists.
Service Desk AnalystApplylocations: Coldharbour Lane, Bristoltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R57626 Job Summary: The Service Desk Analyst acts as the first point of contact for customers, providing triage, fault diagnosis and resolution across Intelliscape's transport technology platforms. The role is accountable for meeting SLA targets, ensuring timely resolution of incidents and maintaining high levels of customer satisfaction. This role operates within a live service environment where system availability, responsiveness and accuracy are critical. Job Description: Intelliscape, part of Modaxo, delivers intelligent transport systems used by UK Local Authorities to improve safety, reduce congestion and support enforcement operations. We are expanding our Service Desk team and are looking for a customer focused analyst to join our growing delivery function. Working Pattern: Monday to Friday, 37.5 hours per week. Shift work covering 0700 to 1900 Monday to Friday, on a changing weekly shift pattern currently rotating between 0700 to 1500, 0900 to 1700, and 1100 to 1900. Location Pattern: Hybrid, with at least two days per week in our office in North Bristol Responsibilities Incident and Request Management Log, triage and manage incidents through to resolution within SLA. Take ownership of tickets, ensuring proactive updates and clear communication. Escalate issues appropriately based on priority and impact. Monitoring and Operations Monitor live systems using alerting tools and respond to incidents in real time. Coordinate field support where remote resolution is not possible. Support commissioning and system go-live activities. Customer and Continuous Improvement Act as the primary customer contact for support queries. Maintain accurate ticket records for reporting and trend analysis. Provide feedback on recurring issues and service improvements. Prepare accurate costings and quotations for minor works. Other duties as required by your Line Manager. Person Specification Essential Experience in a customer facing or service environment, such as IT, call centre or retail. Strong analytical, problem solving and troubleshooting skills. Ability to multitask and effectively prioritise. Excellent written and verbal communication skills. Comfortable working in a structured, SLA driven environment. Confidence to discuss and share ideas for solutions to problems identified. Desirable Previous service desk or technical support experience. Familiarity with ticketing systems such as ZenDesk, Jira or ServiceNow. Practical experience or exposure to ITIL principles. Experience working with Local Authorities or within the Intelligent Transport industry. What You Will Gain Exposure to real time operational systems used by UK public sector clients. Structured training and development pathway. Opportunities to progress into 2nd Line, Service Management or other technical roles. Benefits We are always looking for talented, flexible and creative people to bring their best to Intelliscape. In return we offer generous rewards, a fantastic work life balance, and excellent career and training opportunities for everyone who joins. Salary: £28,000 per annum. Discretionary bonus. 25 days annual leave plus bank holidays. Option to buy or sell additional leave. Flexi time, up to 16 hours per month. Private medical insurance with family cover, and an Employee Assistance Programme. Pension matched up to 5 percent. Life assurance at 4 times annual salary. Annual talent reviews and development cycles. Annual wellbeing day. Social and sports events. Professional membership reimbursement. Free parking, EV charging and onsite showers. Additional leave for Armed Forces reservists.