Mpa Recruitment

MPA Recruitment is recruiting Band 5 ICT Operations Support Officers to join the Digital Operations team in Belfast, providing second-line ICT support for Health and Social Care services across Northern Ireland. Working within an ITIL and ISO-accredited environment, you will assist with system maintenance, incidents, service requests and projects, delivering high-quality ICT services across the region.

Location: Belfast Hours: Full-time 37.5 hours About the Role: MPA Recruitment, on behalf of the Business Services Organisation (BSO), is recruiting Band 5 ICT Operations Support Officers to join the Digital Operations team. This role provides second-line ICT support across Health and Social Care services in Northern Ireland, ensuring critical business and clinical systems remain operational. Working within an ITIL and ISO-accredited environment, you'll support system maintenance, troubleshooting, service requests, projects and customer support while contributing to the delivery of high-quality ICT services. Key Responsibilities: ICT Support & Systems Management Provide second-line technical support for ICT systems and applications. Diagnose and resolve technical incidents, service requests and system issues. Support system implementation, maintenance and configuration management. Monitor ICT services to ensure performance, availability and reliability. Customer & Technical Support Provide technical advice and guidance to customers and system users. Build strong relationships with stakeholders, suppliers and third-party providers. Escalate complex technical issues where required and ensure service levels are met. Service Improvement & Compliance Support ICT audits, security compliance and operational documentation. Assist with service reporting, policy development and continuous improvement initiatives. Ensure compliance with ITIL processes, information governance and organisational standards. Project & Team Support Contribute to ICT projects and system implementations. Research emerging technologies and recommend service improvements. Work collaboratively with colleagues and external suppliers to deliver high-quality ICT services. What We're Looking for? Essential Criteria: Applicants must meet one of the following: Degree in a Computer Science-related discipline with 1 year's relevant ICT experience; or HND in a Computer Science-related discipline with 2 years' relevant ICT experience; or 4 years' relevant ICT systems support experience. Excellent communication and problem-solving skills. Ability to analyse technical issues and work under pressure. Strong organisational skills with excellent attention to detail. Desirable Experience delivering customer-focused ICT services. Knowledge of Health & Social Care systems. ITIL Foundation Certification. Additional Information: An Access NI Check may be required for this role. What we can offer you: Weekly pay. Holiday pay. Ongoing support from your dedicated MPA Recruitment Consultant. Opportunity to work within a leading public sector ICT environment Excellent public sector experience. Potential for extension beyond the initial contract Why Apply? Support critical ICT systems that underpin healthcare across Northern Ireland. Gain experience in a modern ITIL and ISO-accredited environment. Develop your technical skills while working on innovative ICT projects. Join a collaborative team delivering essential digital services. MPA Recruitment is an equal opportunities employer.

MPA are recruiting fora reliable and organisedOffice Administratorto join our team in abusy car sales business in Garvagh. This full-time role supports the day-to-day running of the office. Full time hours Monday to Friday Temporary contract (leading to permanent if successful). Competitive Hourly rate of £13.00. Key duties include: General office administration and paperwork Answering phone calls and handling customer enquiries Data entry, filing, and record keeping Supporting sales and management with administrative tasks Essential Criteria: Previous office or administrative experience Good IT skills, including Microsoft Office Strong organisational and time-management skills Confident communication skills, both written and verbal Ability to work independently and as part of a team Reliable, punctual, and professional Full UK driving licence This is a great opportunity to join a friendly, fast-paced working environment. If you are interested in this position please call Samantha Rowland on or email your CV to

A recruitment agency is seeking a reliable and organized Office Administrator to join a busy car sales business in Garvagh. This full-time position offers competitive hourly pay at £13.00. The role involves general office duties such as answering phone calls, data entry, and supporting management. Ideal candidates should have previous office experience, strong IT skills, and excellent communication abilities. A full UK driving license is required and candidates should be able to work independently and as part of a team.

Project & Quality Site Manager Ballymena Full-time, Permanent £45,000 - £50,000 per annum doe Role Overview We are looking for a hands on Site Manager to lead installation teams and take full responsibility for project delivery on site. This role ensures projects are completed safely, on time, and to a high standard, while maintaining strong communication between site and office. Key Responsibilities Lead and manage site teams to ensure productivity, quality, and accountability Oversee projects from installation through to completion and handover Monitor progress and resolve issues to keep projects on track Ensure all work meets specifications, quality standards, and client expectations Coordinate labour, materials, and site requirements Maintain clear communication with office teams and clients Enforce health & safety compliance on site Complete site reporting, inspections, and final snagging Requirements Proven site management experience (construction, doors, façade, or similar) Strong leadership and organisational skills Ability to read technical drawings CSCS card required (SSSTS/SMSTS preferred) Good knowledge of health & safety regulations Proactive, solutions focused approach What Success Looks Like Projects delivered on time, on budget, and to a high standard Well managed, efficient site teams Clear communication and strong client satisfaction Benefits Key role with responsibility and autonomy Opportunities for development Competitive salary (DOE)

Mpa Recruitment in Ballymena is seeking a Project & Quality Site Manager for a full-time, permanent role. This position involves leading installation teams and ensuring that projects are delivered on time and to a high standard while maintaining effective communication between the site and office. The ideal candidate will have proven experience in site management, strong leadership abilities, and knowledge of health and safety regulations. Competitive salary on offer, ranging between £45,000 to £50,000 per annum depending on experience.