About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. Remote work is available for some roles, but most positions are office-based. We have headquarters in London with offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City. Remote/office requirements are noted in the job description. The role Software Engineer - Sustainability AI Reporting Team. Join a cross functional team building AI tools for companies to manage and report on sustainability progress. Leverage LLMs, embeddings, and other AI technologies to deliver features to our customers and help build the technical foundations for AI at Watershed. Location: London HQ - 4 days a week in office. In this role you will Ship code to production on day one. Prototype, develop and iterate on new product areas, giving customers powerful AI tools for information extraction and report generation. Productionize and launch core technologies to power AI features on top of operational sustainability data. Keep up with developments and state of the art AI, determining relevance to Watershed. Write performant, well crafted, tested, and maintainable code across our technical stack. You might be a good fit if you have 3+ years of software engineering experience, preferably in Node.js web development. Experience building customer facing products from user needs. Excited to join a startup and ready to help evolve a growing engineering team. Strong full stack development skills.
22/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. Remote work is available for some roles, but most positions are office-based. We have headquarters in London with offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City. Remote/office requirements are noted in the job description. The role Software Engineer - Sustainability AI Reporting Team. Join a cross functional team building AI tools for companies to manage and report on sustainability progress. Leverage LLMs, embeddings, and other AI technologies to deliver features to our customers and help build the technical foundations for AI at Watershed. Location: London HQ - 4 days a week in office. In this role you will Ship code to production on day one. Prototype, develop and iterate on new product areas, giving customers powerful AI tools for information extraction and report generation. Productionize and launch core technologies to power AI features on top of operational sustainability data. Keep up with developments and state of the art AI, determining relevance to Watershed. Write performant, well crafted, tested, and maintainable code across our technical stack. You might be a good fit if you have 3+ years of software engineering experience, preferably in Node.js web development. Experience building customer facing products from user needs. Excited to join a startup and ready to help evolve a growing engineering team. Strong full stack development skills.
Watershed seeks a Software Engineer specializing in AI to join our sustainability AI reporting team. This role involves building AI tools to help companies manage and report sustainability progress from our London office four days a week. The ideal candidate has 2+ years in AI product development and 5+ years in software engineering, with expertise in LLMs and a robust understanding of machine learning. Join us to shape impactful AI solutions for our mission-driven startup.
22/07/2026
Full time
Watershed seeks a Software Engineer specializing in AI to join our sustainability AI reporting team. This role involves building AI tools to help companies manage and report sustainability progress from our London office four days a week. The ideal candidate has 2+ years in AI product development and 5+ years in software engineering, with expertise in LLMs and a robust understanding of machine learning. Join us to shape impactful AI solutions for our mission-driven startup.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We're looking for a software engineer specializing in AI to join our sustainability AI reporting team. You will be a technical leader in helping us build a world class AI tool for companies to manage and report on their progress in sustainability. You'll leverage LLMs, embeddings, and other AI technologies to deliver features to our customers, and help lay the technical foundations for AI at Watershed. We are looking for this hire to be based in our HQ in London 4 days per week. In this role you will: Prototype, develop and iterate on a new product area for Watershed, giving our customers powerful AI tools for information extraction and report generation Productionize and launch core technologies to power AI features on top of a wealth of operational sustainability data Collaborate with product and other AI engineering teams to set product and technical strategy Keep up with developments and state-of-the-art in AI to determine what is relevant to Watershed Write performant, well crafted, tested, and maintainable code across our technical stack You might be a good fit if you have: 2+ years of working building AI powered products and 5+ years in software engineering. Experience building products using LLMs, embeddings and other ML technologies. Full lifecycle experience of building, deploying and monitoring products that leverage LLMs, embeddings or other ML technologies. Experience leading cross functional teams in an innovative fast moving environment. A strong foundational understanding of machine learning models and practice, including model evaluation and performance. Strong full stack development skills. Must be willing to work from an office 4 days per week (except for remote roles).
22/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We're looking for a software engineer specializing in AI to join our sustainability AI reporting team. You will be a technical leader in helping us build a world class AI tool for companies to manage and report on their progress in sustainability. You'll leverage LLMs, embeddings, and other AI technologies to deliver features to our customers, and help lay the technical foundations for AI at Watershed. We are looking for this hire to be based in our HQ in London 4 days per week. In this role you will: Prototype, develop and iterate on a new product area for Watershed, giving our customers powerful AI tools for information extraction and report generation Productionize and launch core technologies to power AI features on top of a wealth of operational sustainability data Collaborate with product and other AI engineering teams to set product and technical strategy Keep up with developments and state-of-the-art in AI to determine what is relevant to Watershed Write performant, well crafted, tested, and maintainable code across our technical stack You might be a good fit if you have: 2+ years of working building AI powered products and 5+ years in software engineering. Experience building products using LLMs, embeddings and other ML technologies. Full lifecycle experience of building, deploying and monitoring products that leverage LLMs, embeddings or other ML technologies. Experience leading cross functional teams in an innovative fast moving environment. A strong foundational understanding of machine learning models and practice, including model evaluation and performance. Strong full stack development skills. Must be willing to work from an office 4 days per week (except for remote roles).
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We're looking for a software engineer to join our sustainability AI reporting team. You will be a member of a cross functional team building world class AI tools for companies to manage and report on their progress in sustainability. You'll leverage LLMs, embeddings, and other AI technologies to deliver features to our customers, and help build the technical foundations for AI at Watershed. We are looking for this hire to be based in our HQ in London 4 days per week. Responsibilities Ship code to production on day one Prototype, develop and iterate on a new product area for Watershed, giving our customers powerful AI tools for information extraction and report generation Productionize and launch core technologies to power AI features on top of a wealth of operational sustainability data Keep up with developments and state of the art in AI to determine what is relevant to Watershed Write performant, well crafted, tested, and maintainable code across our technical stack Qualifications Have 3+ years of software engineering industry experience, preferably in Node.js web development Have experience building customer facing products starting from user needs Are excited to join a startup and are ready to help evolve a growing engineering team Strong full stack development skills Must be willing to work from an office 4 days per week (except for remote roles)
15/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We're looking for a software engineer to join our sustainability AI reporting team. You will be a member of a cross functional team building world class AI tools for companies to manage and report on their progress in sustainability. You'll leverage LLMs, embeddings, and other AI technologies to deliver features to our customers, and help build the technical foundations for AI at Watershed. We are looking for this hire to be based in our HQ in London 4 days per week. Responsibilities Ship code to production on day one Prototype, develop and iterate on a new product area for Watershed, giving our customers powerful AI tools for information extraction and report generation Productionize and launch core technologies to power AI features on top of a wealth of operational sustainability data Keep up with developments and state of the art in AI to determine what is relevant to Watershed Write performant, well crafted, tested, and maintainable code across our technical stack Qualifications Have 3+ years of software engineering industry experience, preferably in Node.js web development Have experience building customer facing products starting from user needs Are excited to join a startup and are ready to help evolve a growing engineering team Strong full stack development skills Must be willing to work from an office 4 days per week (except for remote roles)
Watershed, the enterprise sustainability platform, is seeking a software engineer to join our sustainability AI reporting team in London. You will build world-class AI tools for clients to manage and report on progress in sustainability, leveraging LLMs and embeddings to deliver features and underpin AI at Watershed. Based at our London HQ, you will work four days a week in the office and collaborate with a cross-functional team to ship production-ready code from day one.
15/07/2026
Full time
Watershed, the enterprise sustainability platform, is seeking a software engineer to join our sustainability AI reporting team in London. You will build world-class AI tools for clients to manage and report on progress in sustainability, leveraging LLMs and embeddings to deliver features and underpin AI at Watershed. Based at our London HQ, you will work four days a week in the office and collaborate with a cross-functional team to ship production-ready code from day one.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
05/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
Watershed is seeking an experienced IT operations analyst to support our London office. You will manage systems, improve employee experience, and collaborate with IT teams globally. The role includes troubleshooting IT issues, overseeing employee onboarding, and owning the office technology reliability. Candidates should have 2+ years in IT support and strong SaaS familiarity. This position requires working in-office four days a week.
05/07/2026
Full time
Watershed is seeking an experienced IT operations analyst to support our London office. You will manage systems, improve employee experience, and collaborate with IT teams globally. The role includes troubleshooting IT issues, overseeing employee onboarding, and owning the office technology reliability. Candidates should have 2+ years in IT support and strong SaaS familiarity. This position requires working in-office four days a week.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
05/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
Watershed is seeking an IT operations analyst to join their London office. You'll be responsible for managing employee IT experiences, from onboarding to troubleshooting a variety of IT issues. This role involves working closely with the global IT team to streamline operations and implement AI-driven solutions. The ideal candidate should possess strong macOS troubleshooting skills and have a customer-centric approach. Join us to make a significant impact in our tech environment.
05/07/2026
Full time
Watershed is seeking an IT operations analyst to join their London office. You'll be responsible for managing employee IT experiences, from onboarding to troubleshooting a variety of IT issues. This role involves working closely with the global IT team to streamline operations and implement AI-driven solutions. The ideal candidate should possess strong macOS troubleshooting skills and have a customer-centric approach. Join us to make a significant impact in our tech environment.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
05/07/2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role We are looking for an experienced IT operations analyst to manage and continuously improve the systems that support our growing business. As an IT operations analyst at Watershed, you'll be our first on-the-ground IT partner for our London office and a key contributor to our global IT operations. You'll own the day-to-day employee experience - from new-hire setup to A/V troubleshooting to the dozens of small problems that come up in any growing office - while partnering with the broader IT team in San Francisco on automation, security, and lifecycle improvements. This is an exciting time to join IT at Watershed. We've equipped employees with best-in-class AI tools, and you'll play a key role in showcasing what modern IT looks like when AI is woven into the fabric of how we work. We want someone who is excited to build agent-driven workflows, automate the toil out of IT operations, and help define what "IT in an AI era" actually means in practice. If you get excited about replacing repetitive tickets with smart automation and shipping things that make your colleagues' lives meaningfully better, you'll fit right in. We're looking for someone hungry, naturally curious, and customer-obsessed. You don't need to know everything coming in, but you should have strong instincts, a track record of figuring things out, and genuine excitement about helping people solve technology problems. This position is based in our London office, where you'll work four days per week as part of our in-office culture. You will: Serve as the primary on-site IT point of contact for the London office, providing high-touch, in-person support Own employee onboarding and offboarding for the EMEA region - provisioning accounts, staging devices, and making sure every new hire's day one feels seamless Manage device lifecycle and asset management for our London-based fleet, from procurement through retirement Troubleshoot a broad range of issues across macOS, SaaS applications, identity and access (Okta), networking, and A/V systems Own the reliability of office technology in London - Wi Fi, conference rooms, printers, and meeting room A/V - partnering with vendors and building management as needed Use AI and agent-based tooling to streamline IT operations, reduce repetitive work, and build self service experiences for employees Administer and support our core SaaS stack, including Okta, Iru (formerly Kandji), Google Workspace, Slack, Notion, and many more Partner with the global IT team on automation projects, documentation, and process improvements Help enforce IT security best practices and contribute to compliance efforts (SOC 2, ISO) Escalate complex issues thoughtfully and own them through to resolution You might be a good fit if: You have 2+ years of hands on IT support or IT operations experience, ideally at a fast growing technology company You have strong troubleshooting skills with macOS environments and modern MDM tooling (Iru/Kandji, Jamf, or similar) You're fluent across a modern SaaS stack - Google Workspace, Slack, Notion, and similar tools - and pick up new tools quickly You have working knowledge of identity and access management, ideally with Okta (SSO, SCIM, MFA) You're genuinely excited about AI and agent tooling, and have either used these tools to make your own work more efficient or are eager to start You have experience supporting conference room A/V and hybrid meeting setups You're a strong communicator with both technical and non technical colleagues You have excellent problem solving instincts and a track record of figuring things out, even when the path isn't obvious You're customer obsessed and find genuine satisfaction in helping others succeed You thrive in fast paced, ambiguous environments and are comfortable taking initiative Nice to have: Experience with scripting and automation (Python, JavaScript, shell) Have actively experimented with AI tooling and successfully taken projects from concept to production Familiarity with REST APIs and integrating SaaS tools Experience with employee onboarding/offboarding automation Knowledge of networking fundamentals (Wi Fi, VPN, DNS troubleshooting) Industry certifications (Okta, Apple, Google Workspace, ITIL) Exposure to compliance frameworks (SOC 2, ISO 27001) Prior experience supporting a multi region or global team The Watershed team works from our hub offices 4 days a week. Because we're committed to in office culture in our hub locations for collaboration and productivity, we're excited for this role to help us continue investing in employee experience. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
Watershed is seeking an experienced IT operations analyst to manage and enhance systems in our London office. You will be the key IT partner, responsible for day-to-day employee support and contributing to global IT operations. This role offers a chance to work with cutting-edge AI tools, streamlining office operations, and improving the employee experience in a mission-driven environment.
05/07/2026
Full time
Watershed is seeking an experienced IT operations analyst to manage and enhance systems in our London office. You will be the key IT partner, responsible for day-to-day employee support and contributing to global IT operations. This role offers a chance to work with cutting-edge AI tools, streamlining office operations, and improving the employee experience in a mission-driven environment.