CFH Docmail Ltd.

CFH Docmail Ltd. is seeking an experienced Lead Network Analyst to join their Group IT Infrastructure team in Radstock, UK. You will work onsite with other analysts, monitoring and enhancing network services while ensuring optimal performance and security protocols. This position requires strong proficiency in various routing and security protocols, and familiarity with network security appliances. Candidates should have previous experience in network management, with a keen interest in the field. The position also offers hybrid working options, requiring at least 2 days per week in the office, alongside generous annual leave benefits.

Job Description Asour business continues to develop, so does our company's network architecture andright now, we are seeking an experienced Lead Network Analyst to join the GroupIT Infrastructure team. Youwill be working onsite alongside other technical analysts in the security, servers andstorage sectors. You will be monitoring the current environment, enhancingexisting processes and working towards continuous improvement of our internaland external network services, and application deployment. Reportinginto the Group Head of IT Infrastructure, the Lead Network Analyst will ensurethat all network services deployed are delivered and operated in accordancewith the needs of the company. You will be responsible for providing advice andguidance on how to improve our network services and the implementation of thenetwork segmentation. You will also be continuously identifying opportunitiesto improve network controls and the speed of service we offer to our customers. Requirements Ensurethe stability and integrity of in-house voice, data, and wireless networkservices. Analyse,monitor and review performance, throughput, availability and exceptionalincidents and propose and implement consequent improvements. Review thenetwork topology configuration, assessing effectiveness, and if applicableadvises the Group Head of IT Infrastructure on the optimum configuration. Selectsappropriate procedures and tools and carries out specialist tasks associatedwith the planning, installation, upgrade, operation, control and maintenance ofthe company networks and applications. Advises& assists the Group Head of IT Infrastructure in the planning, design &development of company networks to meet the requirements of networkprojects, recommending network devices and protocols. Work closelywith the Server and Storage to ensure that converged architecture is fullymaintained and supported. Manage theavailability & delivery of the company digital services to the company'susers/staff and customers to meet Service Level Agreements. Investigatesdiagnoses and rectifies complex network problems, working with other members ofGroup IT functions, operational managers, users and suppliers. Assist the GroupHead of IT Infrastructure with the planning and implementation of the Group ITDisaster Recovery and Business Continuity plans. Providestechnical/skills assistance during the planning and development of new platformsto be deployed within the company network The position is not anentry level position and prior engagement in a full time network management orlead analyst role is required. A keen interest in networkmanagement, with evidence or examples of your passion and commitment. Strong proficiency in routingprotocols (BGP, OSPF), VLANs, QoS, IP telephony (VoIP, SIP), and securityprotocols. Extensive experience in the useof network security and performance appliances including firewalls, webapplications firewalls, security routers and load balancers. Familiarity with cyber andnetwork layer security concepts. Benefits 25 days annual leave + 8 bank holiday days Hybrid working (at least 2 days per week in the office)

Job Description We are seeking an experienced Lead Server & Storage Analyst to bring fresh insights and expertise to our Group IT Infrastructure team. This is a site based role working alongside other technical analysts in the security and network sectors. You will act as a subject matter expert for our server operations and storage management, ensuring it runs in optimal state at all times. Reporting into the Group Head of IT Infrastructure, the Lead Server & Storage Analyst will be responsible for providing advice and guidance on how to improve our services and the implementation of new hardware and solutions to continually improve these key areas of the IT Infrastructure. Objectives of this Role: Design, manage and secure our high-performance physical and virtual storage infrastructures (SAN/NAS). Monitor performance, undertake capacity management and create reports as requested, working with suppliers as appropriate. Implement robust backup, replication and disaster recovery strategies using disk and tape media, ensuring data integrity. liaise with and co ordinate activities with 3rd party vendors who are providing hardware and software support services. Lead technical delivery, design new solutions and mentor the IT Infrastructure team members. Requirements Proven experience in a Server Engineer or 3rd Line support role. Strong understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking, strong planning skills, and a high level of interest in providing technology driven solutions. Experience with converged or hyper converged infrastructure. Experience in virtualization products including VMware vSphere & vCentre and Proxmox. Experience with Cloud Services (e.g., AWS / Azure). Experience supporting the following technologies: Windows Server, Linux, Active Directory, Group Policy, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS. Strong understanding of clustering, backup and Disaster Recovery principles for business continuity. Strong logical and methodical approach, especially under pressure. Excellent verbal and written communication skills, able to explain technical concepts to both technical and non technical audiences. Relevant education, training, or certifications in networking technologies. Knowledge of Cyber Essentials Plus accreditation and ISO27001 information security standard. Benefits 25 days annual leave plus 8 bank holidays