KnowledgeBrief
Birmingham, Staffordshire
Business Development Manager - SME Team Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026 Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet ups, training days and company away days. Travel to London for team days is reimbursed in full. Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.) Commission: Uncapped commission on all apprenticeship starts once monthly target is met. Closing date for applications: Sunday 31st May 2026 Business Development Manager - What You'll Be Doing As part of the SME team, you'll collaborate with a close-knit group of four experienced Business Development Managers. You'll proactively uncover new opportunities within the SME market through confident, data driven market research. The team leverages a range of outreach strategies, including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the dynamic nature of the role, you'll need to adapt your approach to each client's unique needs and quickly build rapport with senior stakeholders, including C level executives, directors, and senior managers. Business Development Manager - What's On Offer Full time role, 37.5 hours per week Salary: £30,000-£40,000 per annum, dependent on experience Uncapped commission on all apprenticeship starts once monthly target is met Opportunity to undertake a fully funded Chartered Management Institute qualification Career progression to Senior Business Development Manager based on performance and length of service 5.6 weeks annual leave entitlement, plus bank holidays Paid company closure over the winter holidays 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following Proven success in telesales or business development (essential) Experience in selling apprenticeships and training (desirable, but not essential) Target focused, driven, and motivated by success Warm, able to connect with a variety of stakeholders and build strong relationships Confident and effective communicator, particularly with senior stakeholders Customer focused mindset across diverse industries Passion for leadership, learning, and helping others grow Self motivated, resilient, and adaptable Organised, enthusiastic, and goal oriented Recruitment Process Shortlisted candidates will be invited to a 45 minute Teams call with myself to discuss the role and alignment with requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible if slots get filled up. Ready to Apply? If you're excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.
Business Development Manager - SME Team Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026 Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet ups, training days and company away days. Travel to London for team days is reimbursed in full. Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.) Commission: Uncapped commission on all apprenticeship starts once monthly target is met. Closing date for applications: Sunday 31st May 2026 Business Development Manager - What You'll Be Doing As part of the SME team, you'll collaborate with a close-knit group of four experienced Business Development Managers. You'll proactively uncover new opportunities within the SME market through confident, data driven market research. The team leverages a range of outreach strategies, including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the dynamic nature of the role, you'll need to adapt your approach to each client's unique needs and quickly build rapport with senior stakeholders, including C level executives, directors, and senior managers. Business Development Manager - What's On Offer Full time role, 37.5 hours per week Salary: £30,000-£40,000 per annum, dependent on experience Uncapped commission on all apprenticeship starts once monthly target is met Opportunity to undertake a fully funded Chartered Management Institute qualification Career progression to Senior Business Development Manager based on performance and length of service 5.6 weeks annual leave entitlement, plus bank holidays Paid company closure over the winter holidays 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following Proven success in telesales or business development (essential) Experience in selling apprenticeships and training (desirable, but not essential) Target focused, driven, and motivated by success Warm, able to connect with a variety of stakeholders and build strong relationships Confident and effective communicator, particularly with senior stakeholders Customer focused mindset across diverse industries Passion for leadership, learning, and helping others grow Self motivated, resilient, and adaptable Organised, enthusiastic, and goal oriented Recruitment Process Shortlisted candidates will be invited to a 45 minute Teams call with myself to discuss the role and alignment with requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible if slots get filled up. Ready to Apply? If you're excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.
KnowledgeBrief
Exeter, Devon
IT & AI Technician Contract: Full-time, Permanent Location: Hybrid - Candidates should live within a 1-hour commute of Exeter, UK, for weekly in person collaboration days at our Exeter office each Wednesday Salary: Starting salary of £28,000 per annum Start Date: July Closing Date: Sunday 31st May (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief KnowledgeBrief is a leadership and management training provider specialising in apprenticeship delivery, leadership development, business competency training, and professional skills development. Through a blend of apprenticeships, digital learning, workshops, coaching, and practical development programmes, we help individuals and organisations build the knowledge, confidence, and capabilities they need to grow and succeed. Our vision is to inspire the next generation of leaders through high impact learning experiences that empower great leadership at every level. We support organisations through core leadership and management training, digital and AI upskilling, and broader organisational performance and professional development solutions. We are a values driven organisation with a strong focus on innovation, authenticity, inspiration, and relationships, creating meaningful impact for our learners, clients, colleagues, and partners. About the Role We are looking for a proactive and solutions focused IT & AI Technician to join our Digital team. This role combines hands on IT support with opportunities to contribute to the organisation's growing use of AI, automation, and digital innovation. You will support colleagues across the business with day to day IT operations while also helping identify and implement smarter, more efficient ways of working through technology and AI enabled solutions. The role sits within the Digital team and works closely with colleagues across the organisation to ensure systems, devices, and digital platforms remain secure, reliable, and user friendly within a hybrid working environment. This is an exciting opportunity for someone who enjoys problem solving, continuous learning, and exploring how emerging technologies can improve business operations and colleague experience. Key Responsibilities Provide first line IT support for colleagues across the organisation Troubleshoot hardware, software, connectivity, and user access issues Support onboarding and offboarding processes, including device setup and shipping Maintain user accounts, permissions, and IT asset records Support Microsoft 365 systems including Teams, Outlook, SharePoint, and OneDrive Ensure support requests and resolutions are documented accurately Identify opportunities to improve processes through AI and automation Support testing, research, and implementation of AI enabled workflows and digital tools Assist with reporting, workflow optimisation, and operational improvement initiatives Contribute to cyber security, compliance, and secure IT practices across the organisation Produce and maintain technical documentation and user guidance Work collaboratively with the wider Digital team and contribute positively to team culture Experience, Skills & Qualifications Essential Strong practical experience troubleshooting hardware and software issues Excellent communication and customer service skills Strong organisation and attention to detail Ability to manage workload effectively and work independently A proactive and solutions focused approach Genuine interest in AI, automation, and emerging technologies Ability to work collaboratively within a hybrid working environment Functional Skills Level 2 (or equivalent) in English and Maths Desirable Qualification in IT, Computing, Digital Technologies, or a related discipline Familiarity with Microsoft 365, Windows devices, and cloud based platforms Understanding of cyber security principles and IT best practice Microsoft or other relevant technical certifications AI, automation, or digital technology related training or apprenticeship experience Interpersonal Fit Is aligned with our values and culture Brings curiosity and a passion for learning Communicates clearly and builds positive relationships Takes ownership and approaches challenges proactively Enjoys solving problems and supporting others Is excited by innovation, digital improvement, and emerging technologies Works collaboratively and contributes positively to team culture Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You'll benefit from: Dedicated monthly CPD time to support your development 5.6 weeks' annual leave plus bank holidays Two-week company closure over Christmas and New Year Company sick pay Access to our Employee Assistance Programme and wellbeing support Opportunities to contribute to cross team projects and organisational growth A collaborative hybrid working environment Opportunities to work with emerging AI and digital technologies Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre employment checks, including right to work, references, and DBS checks where appropriate. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process Submit your CV via BambooHR Initial screening with the People & Culture Team Interview stage(s) with the hiring team Final decision and feedback We aim to keep the process timely, transparent, and respectful of your experience. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief
IT & AI Technician Contract: Full-time, Permanent Location: Hybrid - Candidates should live within a 1-hour commute of Exeter, UK, for weekly in person collaboration days at our Exeter office each Wednesday Salary: Starting salary of £28,000 per annum Start Date: July Closing Date: Sunday 31st May (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief KnowledgeBrief is a leadership and management training provider specialising in apprenticeship delivery, leadership development, business competency training, and professional skills development. Through a blend of apprenticeships, digital learning, workshops, coaching, and practical development programmes, we help individuals and organisations build the knowledge, confidence, and capabilities they need to grow and succeed. Our vision is to inspire the next generation of leaders through high impact learning experiences that empower great leadership at every level. We support organisations through core leadership and management training, digital and AI upskilling, and broader organisational performance and professional development solutions. We are a values driven organisation with a strong focus on innovation, authenticity, inspiration, and relationships, creating meaningful impact for our learners, clients, colleagues, and partners. About the Role We are looking for a proactive and solutions focused IT & AI Technician to join our Digital team. This role combines hands on IT support with opportunities to contribute to the organisation's growing use of AI, automation, and digital innovation. You will support colleagues across the business with day to day IT operations while also helping identify and implement smarter, more efficient ways of working through technology and AI enabled solutions. The role sits within the Digital team and works closely with colleagues across the organisation to ensure systems, devices, and digital platforms remain secure, reliable, and user friendly within a hybrid working environment. This is an exciting opportunity for someone who enjoys problem solving, continuous learning, and exploring how emerging technologies can improve business operations and colleague experience. Key Responsibilities Provide first line IT support for colleagues across the organisation Troubleshoot hardware, software, connectivity, and user access issues Support onboarding and offboarding processes, including device setup and shipping Maintain user accounts, permissions, and IT asset records Support Microsoft 365 systems including Teams, Outlook, SharePoint, and OneDrive Ensure support requests and resolutions are documented accurately Identify opportunities to improve processes through AI and automation Support testing, research, and implementation of AI enabled workflows and digital tools Assist with reporting, workflow optimisation, and operational improvement initiatives Contribute to cyber security, compliance, and secure IT practices across the organisation Produce and maintain technical documentation and user guidance Work collaboratively with the wider Digital team and contribute positively to team culture Experience, Skills & Qualifications Essential Strong practical experience troubleshooting hardware and software issues Excellent communication and customer service skills Strong organisation and attention to detail Ability to manage workload effectively and work independently A proactive and solutions focused approach Genuine interest in AI, automation, and emerging technologies Ability to work collaboratively within a hybrid working environment Functional Skills Level 2 (or equivalent) in English and Maths Desirable Qualification in IT, Computing, Digital Technologies, or a related discipline Familiarity with Microsoft 365, Windows devices, and cloud based platforms Understanding of cyber security principles and IT best practice Microsoft or other relevant technical certifications AI, automation, or digital technology related training or apprenticeship experience Interpersonal Fit Is aligned with our values and culture Brings curiosity and a passion for learning Communicates clearly and builds positive relationships Takes ownership and approaches challenges proactively Enjoys solving problems and supporting others Is excited by innovation, digital improvement, and emerging technologies Works collaboratively and contributes positively to team culture Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You'll benefit from: Dedicated monthly CPD time to support your development 5.6 weeks' annual leave plus bank holidays Two-week company closure over Christmas and New Year Company sick pay Access to our Employee Assistance Programme and wellbeing support Opportunities to contribute to cross team projects and organisational growth A collaborative hybrid working environment Opportunities to work with emerging AI and digital technologies Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre employment checks, including right to work, references, and DBS checks where appropriate. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process Submit your CV via BambooHR Initial screening with the People & Culture Team Interview stage(s) with the hiring team Final decision and feedback We aim to keep the process timely, transparent, and respectful of your experience. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief