Kerv-1
Birmingham, Staffordshire
21/05/2026
Full time
Must have existing SC or be eligible for SC clearance Start date: by 1st July Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ The role We are looking for a passionate Business Analyst to join us as we build the foundations of the practice and make it a part of the business as a whole. Below are examples of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting. Converting the requirements into user stories and logically incorporating them into a backlog. Influencing, managing, and analysing a variety of stakeholders internally and externally. Juggling multiple priorities and demands. Helping customers with process re engineering opportunities that improve the effectiveness of processes. Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels. Using a hands on approach to ensuring timescales are met. Challenging stakeholders to ensure true value is achieved whether this is on customer requirements or the solution. Understanding and learning the capabilities (and limitations) provided by Dynamics 365 CE out of the box. Personal attributes Strong communication skills with all stakeholders. Ability to cultivate and maintain relationships with all stakeholders. Skillful influence of decisions. Political awareness. Analytical thinking with attention to detail. Demonstrated emotional intelligence when navigating difficult challenges. Self starter, able to progress without direction (although support will always be there if needed). Team player. Professional attributes Understands IT project delivery and its lifecycle. Demonstrates a varied range of requirement elicitation techniques. Solid understanding of Product Ownership. Understands the process of requirements engineering. Ability to create, refine and progress a user story backlog. Proficient process and data modelling skills using industry standard notations. Understands the concept of change management. Benefits Real Flexibility We're a family first organisation; if the work gets done, you can work when and wherever you want. Work-life balance helps split time between home, customer sites and the office. Awesome Environment Our employees enjoy an easy going environment where the focus is on expertise, care, and enjoyment of work. Interesting Work Projects are delivered for household names and have an impact on society, ranging from not for profits and public bodies to private entities. Great Benefits Includes a choice your own tech approach to devices, well stocked cupboards with goodies, professional development support, frequent in house training, private healthcare and more. Recognition & Growth Recognised as a 'Great Place to Work' in both the UK and India, we foster continuous learning and growth. Kerv Values Think Customer First Team is everything Spread good vibes Build future Do the right thing