Ems-Inc.
City Of Westminster, London
eCommerce Channels Assistant Application Deadline: 28 July 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse's Channels business is a high growth, international eCommerce operation, contributing significantly to total online revenue. The Channels team focuses on growing the business across third party marketplaces (Amazon, eBay etc) in the UK, EU, AU & Canada plus alternative models, such as concessions, where there is untapped potential. Reporting into our Digital Concessions Manager and working closely with our Senior Concessions Executive, this role will play an important part in supporting the growth of our digital concessions business, with a particular focus on Next and other key partners. This is an excellent opportunity for someone looking to build a career in eCommerce trading, marketplaces and digital partnerships. You'll gain hands on experience working across trading, stock management, product launches and performance analysis, while learning from an experienced and successful ecommerce team. Your role will focus on reporting and analysis, supporting product launches, monitoring performance and helping to ensure our concession channels operate efficiently and continue to grow. Key Responsibilities Refresh weekly trade reporting and support on data analysis to help identify areas of under and over performance Support teams in monitoring & improving performance KPIs - Traffic, Conversion, AOV, Return Rates, option counts, in stock Share & sku availability Contribute to managing of 3rd party stock pots by refreshing tooling, monitoring stock levels & organising replenishments or RTWs Provide insights and recommendations through reporting to help support commercial decision making Help to monitor SLAs, flagging issues to the relevant teams Support in execution of new season tasks to help ensure launches are done within expected timeframe Work with team to help maximise live assortment on Channels Help to execute content strategies for channels to ensure we are fully optimised Assist in managing & uploading imagery Build strong working relationships across the team & x-functionally where required We would like to meet someone who is Has at least 1 year of experience working within concessions, marketplaces or a related eCommerce environment Strong analytical skills with intermediate Excel knowledge, including VLOOKUPs, IF functions and Pivot Tables Enjoys working with data and using insights to support business performance Proactive, self motivated and eager to learn Organised, with excellent attention to detail A fast learner who enjoys developing new skills and taking on new challenges Able to thrive in a fast paced environment and adapt to changing priorities Passionate about eCommerce and interested in developing a career within digital trading and marketplaces Why Join The Channels Team? Be part of one of Mountain Warehouse's key ecommerce areas Gain exposure to major retail partners including Next Develop commercial, analytical and trading skills Work alongside experienced ecommerce professionals Build a career in marketplaces, concessions and digital trading Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme
eCommerce Channels Assistant Application Deadline: 28 July 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse's Channels business is a high growth, international eCommerce operation, contributing significantly to total online revenue. The Channels team focuses on growing the business across third party marketplaces (Amazon, eBay etc) in the UK, EU, AU & Canada plus alternative models, such as concessions, where there is untapped potential. Reporting into our Digital Concessions Manager and working closely with our Senior Concessions Executive, this role will play an important part in supporting the growth of our digital concessions business, with a particular focus on Next and other key partners. This is an excellent opportunity for someone looking to build a career in eCommerce trading, marketplaces and digital partnerships. You'll gain hands on experience working across trading, stock management, product launches and performance analysis, while learning from an experienced and successful ecommerce team. Your role will focus on reporting and analysis, supporting product launches, monitoring performance and helping to ensure our concession channels operate efficiently and continue to grow. Key Responsibilities Refresh weekly trade reporting and support on data analysis to help identify areas of under and over performance Support teams in monitoring & improving performance KPIs - Traffic, Conversion, AOV, Return Rates, option counts, in stock Share & sku availability Contribute to managing of 3rd party stock pots by refreshing tooling, monitoring stock levels & organising replenishments or RTWs Provide insights and recommendations through reporting to help support commercial decision making Help to monitor SLAs, flagging issues to the relevant teams Support in execution of new season tasks to help ensure launches are done within expected timeframe Work with team to help maximise live assortment on Channels Help to execute content strategies for channels to ensure we are fully optimised Assist in managing & uploading imagery Build strong working relationships across the team & x-functionally where required We would like to meet someone who is Has at least 1 year of experience working within concessions, marketplaces or a related eCommerce environment Strong analytical skills with intermediate Excel knowledge, including VLOOKUPs, IF functions and Pivot Tables Enjoys working with data and using insights to support business performance Proactive, self motivated and eager to learn Organised, with excellent attention to detail A fast learner who enjoys developing new skills and taking on new challenges Able to thrive in a fast paced environment and adapt to changing priorities Passionate about eCommerce and interested in developing a career within digital trading and marketplaces Why Join The Channels Team? Be part of one of Mountain Warehouse's key ecommerce areas Gain exposure to major retail partners including Next Develop commercial, analytical and trading skills Work alongside experienced ecommerce professionals Build a career in marketplaces, concessions and digital trading Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme
Ems-Inc.
City Of Westminster, London
People Transformation & Systems Manager Application Deadline: 27 July 2026 Department: IT Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse is continuing to evolve and modernise its People function, processes, and systems, with a strong focus on improving colleague experience, operational efficiency, and organisational capability across the business. We are looking for an experienced People Transformation Manager to support the delivery of strategic and operational change initiatives across the People function. Reporting into the Head of People Transformation, this role will play a key part in coordinating and delivering transformation activity across Core People, Talent Acquisition, Learning & Development, Internal Communications, and People Systems. The successful candidate will help drive the execution of the People roadmap, ensuring programmes, systems, processes, and stakeholders remain aligned to business priorities and future growth plans. A key focus of the role will be supporting the continued development and optimisation of our People technology landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS). While these platforms are already live, there remains significant opportunity to enhance functionality, improve processes, support integrations, and drive adoption across the business. Key Responsibilities The role will work closely with People teams, Technology teams, SMEs, third-party partners, and business stakeholders to coordinate change activity, support system enhancements, and help ensure successful delivery of transformation initiatives. People Transformation & Delivery Create and coordinate the delivery of the People transformation roadmap and operational improvement initiatives across the People function Coordinate project plans, timelines, actions, and dependencies across multiple People workstreams Work closely with the People leadership teams to support prioritisation and delivery of key initiatives Track progress across programmes and provide regular updates on milestones, risks, and delivery status Identify opportunities to improve processes, colleague experience, and operational efficiency across People teams Support the development of consistent project governance, documentation, and delivery approaches across transformation activity People Systems & Continuous Improvement Coordinate the ongoing enhancement and optimisation of the People systems landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS) Support system enhancement activity, configuration updates, testing, and rollout of new functionality and modules Work closely with system owners, SMEs, Technology teams, and third-party providers to support implementation and issue resolution activity Assist with the ongoing improvement of integrations between Dayforce, Pinpoint, and other business systems Support data quality, reporting improvements, process consistency, and system governance across the People technology landscape Act as a key point of coordination between operational People teams and technical delivery teams Change Management & Stakeholder Coordination Support the delivery of People transformation initiatives from planning through to implementation and adoption Coordinate stakeholder engagement activity across People, Technology, Payroll, Finance, Retail, and external partners Support communication and change management activity to help drive successful adoption of new systems, processes, and ways of working Assist with process mapping, process improvement, and identification of opportunities for greater efficiency and optimisation Coordinate cross-functional activity across multiple stakeholders, ensuring timelines, risks, and dependencies are effectively managed Ensure project activity is appropriately documented, communicated, and embedded into operational teams Support continuous improvement activity by capturing feedback, lessons learned, and evolving business requirements We would like to meet someone who is We are looking for someone who is highly organised, collaborative, and comfortable operating in a fast-paced environment with multiple priorities and stakeholders. You will bring experience in People transformation, systems, or programme delivery, alongside strong stakeholder management and change coordination skills. You will be comfortable working across operational and technical teams and supporting the successful delivery of business change initiatives. Skills and Experience Experience in a People Transformation, HR Systems, Programme Delivery, or Change Management role Experience coordinating cross-functional projects and transformation initiatives Good understanding of HR / People processes and operational environments Experience working with HR systems such as Dayforce, Workday, Oracle, or similar platforms Experience supporting system implementations, enhancements, integrations, or optimisation initiatives Understanding of HRIS, ATS, LXP, and wider People technology ecosystems Strong stakeholder management and communication skills Experience working with third-party vendors, implementation partners, and external stakeholders Strong organisational skills with the ability to manage multiple priorities simultaneously Proactive, pragmatic, and delivery-focused approach Strong problem-solving, coordination, and facilitation skills Experience within retail or fast-paced multi-site environments would be advantageous Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme
People Transformation & Systems Manager Application Deadline: 27 July 2026 Department: IT Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse is continuing to evolve and modernise its People function, processes, and systems, with a strong focus on improving colleague experience, operational efficiency, and organisational capability across the business. We are looking for an experienced People Transformation Manager to support the delivery of strategic and operational change initiatives across the People function. Reporting into the Head of People Transformation, this role will play a key part in coordinating and delivering transformation activity across Core People, Talent Acquisition, Learning & Development, Internal Communications, and People Systems. The successful candidate will help drive the execution of the People roadmap, ensuring programmes, systems, processes, and stakeholders remain aligned to business priorities and future growth plans. A key focus of the role will be supporting the continued development and optimisation of our People technology landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS). While these platforms are already live, there remains significant opportunity to enhance functionality, improve processes, support integrations, and drive adoption across the business. Key Responsibilities The role will work closely with People teams, Technology teams, SMEs, third-party partners, and business stakeholders to coordinate change activity, support system enhancements, and help ensure successful delivery of transformation initiatives. People Transformation & Delivery Create and coordinate the delivery of the People transformation roadmap and operational improvement initiatives across the People function Coordinate project plans, timelines, actions, and dependencies across multiple People workstreams Work closely with the People leadership teams to support prioritisation and delivery of key initiatives Track progress across programmes and provide regular updates on milestones, risks, and delivery status Identify opportunities to improve processes, colleague experience, and operational efficiency across People teams Support the development of consistent project governance, documentation, and delivery approaches across transformation activity People Systems & Continuous Improvement Coordinate the ongoing enhancement and optimisation of the People systems landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS) Support system enhancement activity, configuration updates, testing, and rollout of new functionality and modules Work closely with system owners, SMEs, Technology teams, and third-party providers to support implementation and issue resolution activity Assist with the ongoing improvement of integrations between Dayforce, Pinpoint, and other business systems Support data quality, reporting improvements, process consistency, and system governance across the People technology landscape Act as a key point of coordination between operational People teams and technical delivery teams Change Management & Stakeholder Coordination Support the delivery of People transformation initiatives from planning through to implementation and adoption Coordinate stakeholder engagement activity across People, Technology, Payroll, Finance, Retail, and external partners Support communication and change management activity to help drive successful adoption of new systems, processes, and ways of working Assist with process mapping, process improvement, and identification of opportunities for greater efficiency and optimisation Coordinate cross-functional activity across multiple stakeholders, ensuring timelines, risks, and dependencies are effectively managed Ensure project activity is appropriately documented, communicated, and embedded into operational teams Support continuous improvement activity by capturing feedback, lessons learned, and evolving business requirements We would like to meet someone who is We are looking for someone who is highly organised, collaborative, and comfortable operating in a fast-paced environment with multiple priorities and stakeholders. You will bring experience in People transformation, systems, or programme delivery, alongside strong stakeholder management and change coordination skills. You will be comfortable working across operational and technical teams and supporting the successful delivery of business change initiatives. Skills and Experience Experience in a People Transformation, HR Systems, Programme Delivery, or Change Management role Experience coordinating cross-functional projects and transformation initiatives Good understanding of HR / People processes and operational environments Experience working with HR systems such as Dayforce, Workday, Oracle, or similar platforms Experience supporting system implementations, enhancements, integrations, or optimisation initiatives Understanding of HRIS, ATS, LXP, and wider People technology ecosystems Strong stakeholder management and communication skills Experience working with third-party vendors, implementation partners, and external stakeholders Strong organisational skills with the ability to manage multiple priorities simultaneously Proactive, pragmatic, and delivery-focused approach Strong problem-solving, coordination, and facilitation skills Experience within retail or fast-paced multi-site environments would be advantageous Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme