Crown Creative

Crown Creative is seeking an experienced Head of Digital to lead and elevate our digital offering across hospitality, brand and experience design. This is a senior, hands on role within a leading hospitality focused creative studio. Working closely with our strategy, brand, interiors and project management teams, you will shape how hospitality brands come to life online through websites and digital experiences that are beautiful, intuitive and commercially effective. As Head of Digital, you will own the studio's digital output across client projects and internal ventures, from digital strategy and UX through to design, CMS structure, development oversight and final delivery. You'll bring exceptional digital design judgement, strong technical understanding and the ability to translate creative direction into polished, high performing websites. You should be confident working with WordPress, CMS platforms, front end best practice and digital production workflows. At Crown Creative, digital is not separate from brand, strategy or hospitality. Our websites are often the first interaction a guest, investor or operator has with a concept, so they must feel considered, functional and true to the world we are building. This role reports to the Managing Director and Creative Director and works closely with our wider creative and project teams. Applicants must be based in London or Belfast, or be willing to relocate. Full time availability and the right to work in the UK are required. Interested? If you're passionate about hospitality, design led thinking, and working as part of a collaborative, ambitious studio, we would love to hear from you. Please send a Resumé or LinkedIn profile and a portfolio, along with a short note on the kinds of problems you want to work on next to RESPONSIBILITIES & ROLE Lead the digital function at Crown Creative, setting the standard for how websites and CMS led digital experiences are designed, built and delivered. Design and build visually compelling websites and digital experiences for client projects and internal Crown ventures. Own the execution of WordPress based websites and CMS driven digital properties, ensuring they meet our creative, technical and commercial standards. Translate brand identities, creative direction, wireframes and design concepts into polished, high performing digital outputs. Work with the Creative Director, Project Management team, Brand Strategists and Designers to interpret briefs and create the best strategic, visual and digital outcome for our client partners. Partner with external specialists where required to ensure seamless functionality, performance, responsiveness and usability. Continually define and improve Crown Creative's digital process, including design systems, CMS workflows, quality control, handover documentation and launch procedures. Review and maintain existing client digital properties where required, identifying opportunities to improve design, performance, usability and content structure. Ensure all digital work adheres to agreed brand guidelines, visual standards and client requirements. Present digital work internally and externally to an exceptional standard, clearly explaining design decisions, functionality and user experience. Collaborate with the wider design team to ensure digital thinking is embedded early in the brand and concept development process. Support, mentor and guide designers and developers working across digital projects. Stay current on emerging digital tools, workflows and platforms, including AI assisted design and development tools. Maintain efficient workflows, structured file management and clean handoffs across Figma, WordPress, Dropbox and relevant studio systems. Manage multiple fast moving digital projects simultaneously with strong organisation and attention to detail. SKILLS & CHARACTERISTICS A strong portfolio demonstrating high level digital design work across websites, CMS platforms and brand led digital experiences. Expert proficiency in WordPress, including theme customisation, page builders, CMS management and content led website delivery. Strong understanding of layout, typography, visual hierarchy, interaction design and digital design systems. A design first thinker with the ability to bring creative concepts to life digitally. Solid understanding of HTML5, CSS and front end best practice. This role does not require a pure engineer, but does require strong executional knowledge. Excellent knowledge of Figma and modern design collaboration tools. Experience working with CMS platforms beyond WordPress would be considered an advantage. Working knowledge of AI tools within design, content and development workflows. Ability to interpret and execute within strict brand guidelines while still elevating the creative output. Excellent communication, collaboration and organisational skills. Ability to present work internally and externally with confidence, clarity and professionalism. Highly detail oriented, with strong aesthetic standards and a commitment to quality. Comfortable working across multiple teams, stakeholders and client groups. Commercially aware, solutions oriented and focused on delivering excellent outcomes for clients. A genuine interest in hospitality, culture, design, technology and the role digital plays in shaping guest experience. REQUIRED EXPERIENCE 5+ years' experience in digital design, web design within a studio, agency, media company or brand environment. Proven experience leading the design and delivery of WordPress and CMS led websites. A strong portfolio demonstrating brand led digital work, ideally across hospitality, lifestyle, culture, travel, food and beverage, or premium consumer brands. Experience managing or mentoring other designers, developers or digital specialists would be considered an advantage. Experience within the hospitality industry would be considered an advantage. COMPENSATION & BENEFITS £55k £70k. The salary will reflect the candidate's relevant experience for the role. Annual Performance and Salary Reviews. 38 days annual leave. 5 Sick Days. £250 Quarterly Research stipend. £50 Monthly Education and Wellness stipend. Early Studio Closure on Fridays. Annual Team Days - last year we went to Copenhagen. A fun, creative and collaborative work environment. Ambitious colleagues and client partners. Investment in conferences, training and books. Cycle to Work Scheme. EQUAL OPPORTUNITIES We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their authentic selves at work.

Crown Creative is looking for a Head of Digital to lead our digital projects and enhance our online presence. This is a senior role focused on creating exceptional digital experiences in the hospitality sector. The successful candidate will have a strong understanding of WordPress, digital design, and project management. The role requires collaboration with various teams to deliver high-performing websites that align with our brand vision. This position offers a competitive salary and a vibrant working environment in Greater London.

Crown Creative is seeking an experienced Head of Digital to lead and elevate our digital offering across hospitality, brand and experience design. This is a senior, hands on role within a leading hospitality focused creative studio. Working closely with our strategy, brand, interiors and project management teams, you will shape how hospitality brands come to life online through websites and digital experiences that are beautiful, intuitive and commercially effective. As Head of Digital, you will own the studio's digital output across client projects and internal ventures, from digital strategy and UX through to design, CMS structure, development oversight and final delivery. You'll bring exceptional digital design judgement, strong technical understanding and the ability to translate creative direction into polished, high performing websites. You should be confident working with WordPress, CMS platforms, front end best practice and digital production workflows. At Crown Creative, digital is not separate from brand, strategy or hospitality. Our websites are often the first interaction a guest, investor or operator has with a concept, so they must feel considered, functional and true to the world we are building. This role reports to the Managing Director and Creative Director and works closely with our wider creative and project teams. Applicants must be based in London or Belfast, or be willing to relocate. Full time availability and the right to work in the UK are required. Interested? If you're passionate about hospitality, design led thinking, and working as part of a collaborative, ambitious studio, we would love to hear from you. Please send a Resumé or LinkedIn profile and a portfolio, along with a short note on the kinds of problems you want to work on next to RESPONSIBILITIES & ROLE Lead the digital function at Crown Creative, setting the standard for how websites and CMS led digital experiences are designed, built and delivered. Design and build visually compelling websites and digital experiences for client projects and internal Crown ventures. Own the execution of WordPress based websites and CMS driven digital properties, ensuring they meet our creative, technical and commercial standards. Translate brand identities, creative direction, wireframes and design concepts into polished, high performing digital outputs. Work with the Creative Director, Project Management team, Brand Strategists and Designers to interpret briefs and create the best strategic, visual and digital outcome for our client partners. Partner with external specialists where required to ensure seamless functionality, performance, responsiveness and usability. Continually define and improve Crown Creative's digital process, including design systems, CMS workflows, quality control, handover documentation and launch procedures. Review and maintain existing client digital properties where required, identifying opportunities to improve design, performance, usability and content structure. Ensure all digital work adheres to agreed brand guidelines, visual standards and client requirements. Present digital work internally and externally to an exceptional standard, clearly explaining design decisions, functionality and user experience. Collaborate with the wider design team to ensure digital thinking is embedded early in the brand and concept development process. Support, mentor and guide designers and developers working across digital projects. Stay current on emerging digital tools, workflows and platforms, including AI assisted design and development tools. Maintain efficient workflows, structured file management and clean handoffs across Figma, WordPress, Dropbox and relevant studio systems. Manage multiple fast moving digital projects simultaneously with strong organisation and attention to detail. SKILLS & CHARACTERISTICS A strong portfolio demonstrating high level digital design work across websites, CMS platforms and brand led digital experiences. Expert proficiency in WordPress, including theme customisation, page builders, CMS management and content led website delivery. Strong understanding of layout, typography, visual hierarchy, interaction design and digital design systems. A design first thinker with the ability to bring creative concepts to life digitally. Solid understanding of HTML5, CSS and front end best practice. This role does not require a pure engineer, but does require strong executional knowledge. Excellent knowledge of Figma and modern design collaboration tools. Experience working with CMS platforms beyond WordPress would be considered an advantage. Working knowledge of AI tools within design, content and development workflows. Ability to interpret and execute within strict brand guidelines while still elevating the creative output. Excellent communication, collaboration and organisational skills. Ability to present work internally and externally with confidence, clarity and professionalism. Highly detail oriented, with strong aesthetic standards and a commitment to quality. Comfortable working across multiple teams, stakeholders and client groups. Commercially aware, solutions oriented and focused on delivering excellent outcomes for clients. A genuine interest in hospitality, culture, design, technology and the role digital plays in shaping guest experience. REQUIRED EXPERIENCE 5+ years' experience in digital design, web design within a studio, agency, media company or brand environment. Proven experience leading the design and delivery of WordPress and CMS led websites. A strong portfolio demonstrating brand led digital work, ideally across hospitality, lifestyle, culture, travel, food and beverage, or premium consumer brands. Experience managing or mentoring other designers, developers or digital specialists would be considered an advantage. Experience within the hospitality industry would be considered an advantage. COMPENSATION & BENEFITS £55k £70k. The salary will reflect the candidate's relevant experience for the role. Annual Performance and Salary Reviews. 38 days annual leave. 5 Sick Days. £250 Quarterly Research stipend. £50 Monthly Education and Wellness stipend. Early Studio Closure on Fridays. Annual Team Days - last year we went to Copenhagen. A fun, creative and collaborative work environment. Ambitious colleagues and client partners. Investment in conferences, training and books. Cycle to Work Scheme. EQUAL OPPORTUNITIES We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their authentic selves at work.

Crown Creative is looking for a Head of Digital to lead our digital projects and enhance our online presence. This is a senior role focused on creating exceptional digital experiences in the hospitality sector. The successful candidate will have a strong understanding of WordPress, digital design, and project management. The role requires collaboration with various teams to deliver high-performing websites that align with our brand vision. This position offers a competitive salary and a vibrant working environment in Greater London.

This is a Senior Project Management role at a hospitality design studio working with the biggest names in our sector. We are a studio of designers, writers, artists & strategists passionate about the space where hospitality and design meet. We're expanding across our London and Belfast studios and are seeking an experienced Project Manager to join our talented Project Management team. This person should display impeccable critical thinking, project management, and client management skills. Project Managers are critical to the success of our studio. Creative work breaks down when decisions are delayed, and expectations are unclear. This role exists to ensure our projects are collaborative, strategically led, and seamlessly delivered. Working as a trusted partner and advisor to clients, internal teams, and Crown Creative's leadership team, this role requires strong client and project management instincts, clear communication, and confidence in making decisions and collaborating. You are not responsible for creative execution, but you are responsible for empowering teams to make key decisions. At Crown, Project Managers do not simply organise others - you will be embedded in the work, responsible for helping keep projects on track, and providing all the information needed to allow our team and our client partners to make the best decisions. We leave our egos at the door, and play to win as a team. While Crown Creative promotes a flexible working environment, we require this person to be based in London or Belfast or be willing to relocate & have full time availability. You must have the right to work in the UK. This role reports to the Managing Director. Interested? If you're passionate about hospitality, design led thinking, and working as part of a collaborative, ambitious studio, we would love to hear from you. Please send a Resumé or LinkedIn profile and a portfolio, along with a short note on the kinds of problems you want to work on next. Management of projects delivering brand strategy, visual identities, and web design. Serving as the primary contact and face of Crown Creative for assigned clients. Manage and develop client relationships. Assist with onboarding new clients and ensuring they understand the company's processes, standards, and approach to project delivery. Oversee the delivery of assigned client engagements and ensure clients are properly informed and satisfied with Crown's approach to the execution of work. We expect you to share items such as status reports, timelines, arising issues, and meeting summaries as needed. Lead external client meetings and facilitate internal project status meetings. Ensuring projects are delivered on time, ready for internal and external presentation. Reviewing and scheduling the Studio planner in conjunction with other Project Managers to ensure client projects run on budget and within the agreed timeframes. Create briefs that allow our design and strategy teams to create the best strategic and visual outcome for our client partners and our internal projects. Communicate strategic recommendations to clients, team members, and leadership on a regular basis. Conduct market and landscape research for client projects, forming conclusions and insights. Provide well written copy for strategy and brand presentations. Proofing and reviewing studio output with a critical eye for detail, ensuring that any errors or missed opportunities for improvement are caught on our side before sending to the client. When required, coordinating the production of client deliverables with third party suppliers. Continually upholding, defining, and driving improvements to the Project Management process and how we deliver work at Crown Creative. Sharing, driving, and exploring creative ideas with an imaginative and curious mind. Continually improving your knowledge of print specifications and production techniques. Immerse yourself in research to constantly stay abreast of cutting edge trends in design and hospitality Updating and maintaining Dropbox as a key tool for the studio SKILLS & CHARACTERISTICS Able to balance expectations with both internal and external stakeholders. Excellent communication and presentation skills. You are expected to spark connections with clients. Adept with pivoting between strategic, big picture thinking and needing to be tactical and executional. We expect all Project Managers to write copy, so copywriting skill is essential. Familiarity with WordPress, Keynote, Adobe Acrobat, and Microsoft Office. Ability to present work externally and internally to an exceptional standard. Superior organizational and prioritization abilities, with a strong capacity to work to deadlines. Possess a 'get it done' mentality and are excited to solve any sort of problem, no matter the complexity. You are a passionate, self motivated team player who leaves their ego at the door. An understanding of print specifications and artworking for production. REQUIRED EXPERIENCE A minimum of 5 years working in an agency environment and overseeing project teams. Proven history working with hospitality and lifestyle brands. Experience working with cross functional creative teams. Experience working on web projects and with development teams COMPENSATION & BENEFITS £35k-£50k. The salary will reflect the candidate's relevant experience for the role. Annual Performance and Salary Reviews 35 days of annual leave 5 Sick Days £250 Quarterly Research stipend £50 Monthly Education and Wellness stipend Early Studio Closure on Fridays Annual Team Days - last year we went to Copenhagen. A fun, creative, and collaborative work environment. Ambitious colleagues and client partners Investment in Conferences, Training, and Books. Cycle to work scheme EQUAL OPPORTUNITIES We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their authentic selves at work .

This is a Senior Project Management role at a hospitality design studio working with the biggest names in our sector. We are a studio of designers, writers, artists & strategists passionate about the space where hospitality and design meet. We're expanding across our London and Belfast studios and are seeking an experienced Project Manager to join our talented Project Management team. This person should display impeccable critical thinking, project management, and client management skills. Project Managers are critical to the success of our studio. Creative work breaks down when decisions are delayed, and expectations are unclear. This role exists to ensure our projects are collaborative, strategically led, and seamlessly delivered. Working as a trusted partner and advisor to clients, internal teams, and Crown Creative's leadership team, this role requires strong client and project management instincts, clear communication, and confidence in making decisions and collaborating. You are not responsible for creative execution, but you are responsible for empowering teams to make key decisions. At Crown, Project Managers do not simply organise others - you will be embedded in the work, responsible for helping keep projects on track, and providing all the information needed to allow our team and our client partners to make the best decisions. We leave our egos at the door, and play to win as a team. While Crown Creative promotes a flexible working environment, we require this person to be based in London or Belfast or be willing to relocate & have full time availability. You must have the right to work in the UK. This role reports to the Managing Director. Interested? If you're passionate about hospitality, design led thinking, and working as part of a collaborative, ambitious studio, we would love to hear from you. Please send a Resumé or LinkedIn profile and a portfolio, along with a short note on the kinds of problems you want to work on next. Management of projects delivering brand strategy, visual identities, and web design. Serving as the primary contact and face of Crown Creative for assigned clients. Manage and develop client relationships. Assist with onboarding new clients and ensuring they understand the company's processes, standards, and approach to project delivery. Oversee the delivery of assigned client engagements and ensure clients are properly informed and satisfied with Crown's approach to the execution of work. We expect you to share items such as status reports, timelines, arising issues, and meeting summaries as needed. Lead external client meetings and facilitate internal project status meetings. Ensuring projects are delivered on time, ready for internal and external presentation. Reviewing and scheduling the Studio planner in conjunction with other Project Managers to ensure client projects run on budget and within the agreed timeframes. Create briefs that allow our design and strategy teams to create the best strategic and visual outcome for our client partners and our internal projects. Communicate strategic recommendations to clients, team members, and leadership on a regular basis. Conduct market and landscape research for client projects, forming conclusions and insights. Provide well written copy for strategy and brand presentations. Proofing and reviewing studio output with a critical eye for detail, ensuring that any errors or missed opportunities for improvement are caught on our side before sending to the client. When required, coordinating the production of client deliverables with third party suppliers. Continually upholding, defining, and driving improvements to the Project Management process and how we deliver work at Crown Creative. Sharing, driving, and exploring creative ideas with an imaginative and curious mind. Continually improving your knowledge of print specifications and production techniques. Immerse yourself in research to constantly stay abreast of cutting edge trends in design and hospitality Updating and maintaining Dropbox as a key tool for the studio SKILLS & CHARACTERISTICS Able to balance expectations with both internal and external stakeholders. Excellent communication and presentation skills. You are expected to spark connections with clients. Adept with pivoting between strategic, big picture thinking and needing to be tactical and executional. We expect all Project Managers to write copy, so copywriting skill is essential. Familiarity with WordPress, Keynote, Adobe Acrobat, and Microsoft Office. Ability to present work externally and internally to an exceptional standard. Superior organizational and prioritization abilities, with a strong capacity to work to deadlines. Possess a 'get it done' mentality and are excited to solve any sort of problem, no matter the complexity. You are a passionate, self motivated team player who leaves their ego at the door. An understanding of print specifications and artworking for production. REQUIRED EXPERIENCE A minimum of 5 years working in an agency environment and overseeing project teams. Proven history working with hospitality and lifestyle brands. Experience working with cross functional creative teams. Experience working on web projects and with development teams COMPENSATION & BENEFITS £35k-£50k. The salary will reflect the candidate's relevant experience for the role. Annual Performance and Salary Reviews 35 days of annual leave 5 Sick Days £250 Quarterly Research stipend £50 Monthly Education and Wellness stipend Early Studio Closure on Fridays Annual Team Days - last year we went to Copenhagen. A fun, creative, and collaborative work environment. Ambitious colleagues and client partners Investment in Conferences, Training, and Books. Cycle to work scheme EQUAL OPPORTUNITIES We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their authentic selves at work .