Villeroyboch Group

IT Infrastructure TechnicianApplylocations: Armitagetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR\_7763# Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? have a great opportunity to join our IT team in Armitage. As an IT Infrastructure Technician, you'll be part of a pan European team looking after service delivery of ITS Infrastructure Services within EMEA to the business. You'll be part of a team which is a geographical cluster within the 2nd line support group.You'll be providing IT Infrastructure services at 2nd level support in a multi-site Windows Server, Cisco network and IP Telephony environment. Support will be provided throughout EMEA using remote tools. This will be achieved via a helpdesk system with all tasks controlled through a ticketing system with performance measured against agreed Service Level Agreements (SLA's). Additional key responsibilities of an IT Infrastructure Technician include: Provision of local network & desktop support & development. Provision of local servers and their services as agreed in SLA. Participating in Infrastructure projects as well as providing Infrastructure Support to Project Managers within other ITS projects. Project support. Local asset management. Interaction with local service providers. May be involved in selected specialised roles. May be involved in on-call out-of-hours rotas. Specific Skills / Experience: Broad Technical expertise including Microsoft technologies and networking. Previous IT support experience required Flexible in approach Supportive team member Disciplined Diplomacy Able to work under pressure Good interpersonal and customer care skills Desktop expertise Server experience LAN expertise Request Handling capabilities Resolution Management skills Excellent written and spoken English Effective communicator Compliancy with policies & procedures Customer facing skills

The Villeroyboch Group in Armitage is seeking an IT Infrastructure Technician to manage service delivery within its European operations. This role involves providing 2nd level support in a multi-site Windows Server and Cisco network environment, participating in infrastructure projects, and managing local assets. The ideal candidate will have broad technical expertise, a proactive approach, and excellent interpersonal skills to ensure effective service delivery across the organization.

Villeroyboch Group is seeking a Stock and Systems Manager to oversee systems functions across the Distribution Centre in the UK. This full-time role involves ensuring stock accuracy, managing system requirements, and collaborating with management for operational enhancements. The ideal candidate will have in-depth knowledge of SAP WM systems and experience in system audits. You will train team members and maintain compliance with 3rd party supplier interfaces.

Stock and Systems ManagerApplylocations: Armitagetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR\_8325# Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? to the General Manager UK and Ireland for Distribution and Logistics.This role is Monday to Friday, 38 hours per week, 08:30-16:30Responsible for all systems related functions across the Distribution Centre and 3rd party providers.In depth knowledge of the WMS functionality of the SAP WM systemResponsible for the accuracy and health of the UK stock profile for all brands within the group including all related materials and products available across the global companyWorking closely with the local and global management teams to produce data and reports to support and guide operational activity within the UK and Ireland business.Develop and deliver continuous improvement plans that deliver against the company's principles.Manage all system and hardware requirements for the site and the global business to ensure operational efficiency is delivered as well as all procedural and security protocols are adhered toTrain and educate team members to be able to use systems, equipment and software to be competent and capable to conduct day to day tasks with efficiency and accuracy.Maintaining shipment creation tables and all DC planning variants for UK and IR.Assessment of new 'ship to' account for planning channel and assignment to DC and XL variants shipment creation variants and updating of support tables.Maintaining UK43 shipping profiles and variants; assessment of SKU volumes and benefit.Responsible for compliance and management of 3rd party suppler interfaces connecting logistics with service providers. E.g. Transport service providers portals, waste providers, royal mail interface, import & export software and any other 3rd party connections with the DC operations functions.When required to conduct 3rd part audits on software interfaces for continues improvement to deliver productivity and or commercial benefits for the company and the supplier.