Realty Income Corporation

About Realty IncomeRealty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.As part of this growth story, you will work with the latest technology to improve our current processes. This opportunity will empower your career, allowing you to take on additional responsibility and challenges, whilst developing and broadening your experience and technical skillsets; with dynamic opportunities for career growth as the company expands.Position Overview:Reporting to the Associate Director of European IT, the Senior IT Service Desk Analyst provides end user support while playing a key role across the Infrastructure and IT Operations functions. The role supports end users, maintains workstations, installs and supports hardware and software, delivers user training, and ensures accurate documentation and ticket management within ServiceNow.The role is responsible for software and hardware asset management and lifecycle planning, task automation using endpoint management, configuration, and scripting tools, and the administration of user accounts, groups, and licensing across enterprise identity and productivity platforms. This includes mobile device configuration and management, supporting vulnerability and patch management activities by coordinating remediation, tracking compliance, and ensuring timely updates in line with IT and Security policies.This is an office based role, Monday to Friday, with working hours of 10:00am - 7:00pm (UK time) to support collaboration with US teams and ensure effective ticket handover, escalation, and operational continuity across time zones.Key Responsibilities:Work globally with the IT Service Desk team to respond to and resolve tickets in accordance with the company's SLAs.Provide primary support to end-users, maintain regular communication throughout the ticket lifecycle, and document resolutions through ServiceNow.Provide effective IT support, including out-of-hours support in critical incidents and participation in on-call support.Troubleshoot hardware and software issues both remotely and in person.Work with third-party vendors as necessary to provide a technical resolution - Liaise with 3rd parties, i.e. vendors. Manage the company's mobile phone devices.Collaborate with People Success to streamline employee transitions, including efficient onboarding, IT setup, credentialing, and secure offboarding processes.Assist with the standard installation of our corporate operating systems. Ensure successful deployment of laptops, both remote and physical.Work within the security and compliance requirements guidelines, including GDPR and CPRA.Proactively identify and address technical issues with the IT team.Create, update, and maintain IT end-user documentation in Confluence.Maintain asset inventory, including regular physical stock checks.Perform IT storage room maintenance, which consists of recycling hardware and ensuring the disposal of redundant equipment according to current EU directives/guidelines.Stay current with the industry to evaluate and propose new technologies as required.Manage the IT onboarding and offboarding of employees.Infrastructure & Operations Key Responsibilities:Support vulnerability and patch management, working closely with the Information Security team to remediate findings using centrally managed security and endpoint management platforms, ensuring compliance with security policies and SLAs.Monitor and respond to network security events, collaborating with the Information Security team to investigate and remediate incidents.Manage Windows endpoints through MDM solutions globally via centralised management platforms.Use PowerShell to execute scripts supporting Windows servers and desktops.Support business operational systems, including Azure and Office 365, covering user administration, Exchange mailboxes and distribution lists, and application assignments.Support vendors use of virtual desktop environments, including onboarding, access configuration, ongoing support, and troubleshooting.Manage company mobile phone devices using enterprise mobile device management platforms, including provisioning, configuration, and lifecycle management.Act as a local technical point of contact for infrastructure and network activities, working closely with US Infrastructure and Network teams to support day to day operations, escalation, and cross region coordination.Assist with network infrastructure operations, including troubleshooting connectivity issues, supporting network optimisation initiatives, and validating changes in collaboration with Infrastructure and Operations teams.Maintain network and infrastructure documentation, ensuring configurations, changes, and operational procedures are accurately captured and kept up to date.Support office relocations and office fit out activities, including IT planning, vendor coordination, and on site support to ensure a successful go live.Assist with physical infrastructure and server room operations, including the installation, relocation, and decommissioning of servers and networking equipment.Support network hardware installations, including switches, firewalls, UPS systems, and structured cabling, ensuring alignment with security, resilience, and operational standards.Candidate RequirementsKnowledge, Skills, and AbilitiesMust have for the role:Suitable direct work experience in an Information Technology Service Desk customer-facing capacity working for an investment, professional or financial services company (or similar fast paced environment)While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 5+ years' IT Service Desk / Infrastructure experience are likely to have the right level of knowledge and experience for this role; strong candidates outside of this range will be considered.Essential demonstratable experience / knowledge of:Microsoft Windows and Office applications. Experience administering and troubleshooting Apple iOS mobile devices.Windows server operating systems and desktops.TCP/IP networking and technologies: DNS, DHCP, LANs, VLANs, VPNs, and Wi-Fi.Implementing and troubleshooting enterprise identity, messaging, and endpoint management platforms within a Microsoft ecosystem.IT ticketing systems, such as ServiceNow, Jira, or Zendesk.SSO technologies.Mobile Device Management (MDM) solutions.Experience with AV conferencing solutions such as MS Teams Room.Experience with enterprise identity and IT service management platforms preferredCritical thinking and problem-solving skills to provide the best support experience.Excellent time management skills; ability to work in a dynamic office environment.Ability to independently manage and prioritise workload and tasks.Ability to work effectively as part of a team while also being able to take initiative independently.Excellent verbal and written communication and presentation skills.Strong focus on customer service and user experience.Office based Monday - Friday with working hours of 10:00am - 7:00pm (UK time)Very occasional travel to overseas officesDesirable but not essential:Bachelor's degree in Computer Science, Information Systems preferred, or equivalent work experience.A+ Networking certification (preferred) role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.Our Mission & ValuesFor more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.

Realty Income Corporation is looking for a Senior IT Service Desk Analyst to provide critical support for end-user IT needs in Greater London. This office-based role, working Monday to Friday, involves troubleshooting hardware/software issues, managing IT assets, and ensuring compliance with security policies. The ideal candidate is expected to have at least 5+ years of relevant experience and strong knowledge of IT ticketing systems and Microsoft applications. The company values diversity and inclusion, welcoming all applicants regardless of background.

Senior Information Security Analyst, UK page is loaded Senior Information Security Analyst, UKlocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-100213Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement. We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,500 properties in all 50 U.S. states, the UK and eight other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company(R)" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats(R) index, having increased our dividend for the last 31 consecutive years.The European portfolio, including the UK, has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties.Be a part of this growth story for a world leading Real Estate Investment Trust! Working in this global role you will contribute to the Info Sec team's expansion in Europe, empowering your career and allowing you to take on additional responsibility and challenges, whilst you broaden your experience and skillsets. Position Overview: Reporting to the Associate Director, European IT and operating under the supervision of the global Information Security program, the Senior Information Security Analyst supports the day-to-day operations of the global Information Security program, with a focus on security alert triage, incident investigation, and operational effectiveness across the environment.This role is responsible for monitoring and responding to security alerts, performing assigned operational tasks, and optimizing security tooling to improve detection quality and reduce false positives. The position operates within a centralized global security function and collaborates across regions to ensure consistent handling of security incidents.The Senior Information Security Analyst contributes to the continuous improvement of information security processes and procedures, supporting compliance activities aligned with frameworks and standards such as the NIST Cybersecurity Framework, GDPR and SOX. Key Responsibilities: Monitor, triage, and investigate security alerts in coordination with the Security Operations Center (SOC) and internal teams. Analyze and validate potential security incidents, ensuring accurate classification, documentation, and escalation. Perform daily operational information security tasks, including the management and resolution of ServiceNow incidents assigned to the Information Security team. Support incident response efforts through investigation, coordination, and detailed documentation of findings. Participate occasionally in an on-call rotation as required to support timely response and escalation of security incidents outside of business hours, ensuring appropriate handover, documentation, and continuity of incident management. Tune and optimize security tools, including SIEM and endpoint protection platforms, to improve alert fidelity and reduce false positives. Collaborate with internal technology teams to ensure appropriate logging, monitoring, and alerting capabilities are in place across systems. Work closely with the IT Service Desk, Operations, and development teams to support vulnerability identification and ensure remediation is prioritised and delivered within agreed SLAs. Work closely with global and regional stakeholders to support consistent security operations and incident handling across time zones. Support security awareness initiatives through participation in training, workshops, and knowledge-sharing activities. Partner with the global Information Security team to review, streamline, and develop security processes, procedures, and incident response playbooks, while maintaining accurate, current documentation aligned with approved standards. Promote a culture of security across the organization through engagement and collaboration. Performs other duties as assigned. Candidate Requirements Knowledge, Skills, and Abilities Must have for the role: Suitable experience in an Information Security role. Some previous relevant experience in a technical IT role (System Administration/Network Administration/DevOps). While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 4 - 8 years' suitable experience are likely to have the right level of knowledge and experience. Combination of education, training, experience, skills and other characteristics that would provide the requisite knowledge and abilities in support of the essential job functions. Must have Cybersecurity certification(s) (CISSP, Sec+, CCSP, CEH) or equivalent Knowledge of security frameworks and regulatory compliance standards (NIST CSF, SOX ITGC, GDPR, etc.). Hands-on experience with security technologies including Microsoft Defender, Zscaler, SIEM platforms (e.g. Google SecOps), and identity platforms (e.g. Azure/Entra, Okta).Hands on experience in incident response, threat detection, and vulnerability management within an enterprise environment. Strong ability to analyze, prioritize, and respond to security alerts and vulnerabilities within the context of business operations and risk tolerance. Experience with incident response processes and best practices, including investigation, escalation, and documentation. Knowledge of cloud security principles, particularly within Microsoft Azure environments. Working technical knowledge of IT systems including Active Directory, Microsoft 365 and Windows OS. Strong written and verbal communication skills include the ability to clearly document findings and risks to technical and non-technical stakeholders. Demonstrate commitment to continuous learning, staying current with emerging threats, technologies and industry trends. Hybrid working arrangements, in the office Monday / Tuesday / Wednesday / Thursday May require infrequent travel to remote sites. Make yourself available outside of normal working hours for security incidents Desirable but not essential: Experience working in the financial services or investment industries. Bachelor's degree in information security or related field or equivalent combination of education and experience. Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions-creating a lasting positive impact

A real estate investment trust is seeking a Senior Information Security Analyst in Greater London. The successful candidate will monitor and respond to security alerts, manage incident investigations, and optimize security tooling to enhance detection and reduce false positives. Candidates should have a background in cybersecurity with relevant certifications and experience in security technologies. This role offers a hybrid work environment with opportunities for professional growth in an expanding team.