Gardiner Bros & Co (Leathers) Ltd

Gardiner Bros & Co (Leathers) Ltd is seeking a Digital Designer to join the Ecommerce team in Stonehouse. The role involves creating engaging online content, working collaboratively with various teams to enhance customer experiences. Candidates should have 2+ years in digital design, strong skills in Adobe Creative Cloud, and experience in ecommerce environments. This hybrid position offers a competitive salary of up to £30,000 and various employee benefits, including 25 days annual leave and staff discounts.

Role: Digital Designer Salary: Up to £30,000 per annum Hours: Monday - Friday 8:30am - 17:00pm Location: Stonehouse, GL10 3EZ - Hybrid Role (Minimum 3 days per week) At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers - Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What are we looking for? We're looking for a creative and driven Digital Designer to join our fast-growing Ecommerce team. This is an exciting opportunity for someone passionate about digital design, ecommerce and storytelling, with experience creating engaging online content that brings brands to life. You'll work collaboratively with our Ecommerce, Marketing and Buying teams to create eye-catching digital assets across websites, email campaigns and social media channels, helping deliver seamless customer experiences and drive ecommerce performance. What the Digital Designer role will involve? In this role, you'll create engaging and conversion-focused digital content for a portfolio of exciting footwear brands across multiple online channels. You'll help shape the visual identity of campaigns and support the wider Ecommerce and B2C marketing strategy through high-quality creative and user-focused design. Designing digital assets for websites, email campaigns and paid social advertising Creating responsive and conversion-focused ecommerce graphics Maintaining brand consistency across all digital touchpoints Collaborating with Ecommerce, Marketing and Buying teams on campaigns and promotions Applying UX/UI best practices to improve customer journeys and online experiences Working within Shopify or similar ecommerce platforms to support web content updates Staying up to date with design trends, ecommerce innovation and digital tools Managing multiple projects and deadlines in a fast-paced environment What were looking for in our Digital Designer? The ideal candidate will have a background in design, advertising or similar field, they will be proactive, organised and eager to learn, with the confidence to manage their own workload while contributing fresh ideas in a fast-paced retail environment. 2+ years' experience in a digital or creative design role Strong portfolio showcasing digital, ecommerce or campaign design work Experience working within an ecommerce or online retail environment Strong working knowledge of Adobe Creative Cloud, particularly Photoshop, Illustrator and InDesign Familiarity with Shopify or similar ecommerce CMS platforms Experience designing for web, email and social media channels Understanding of responsive design and ecommerce best practices Experience with UX/UI tools such as Figma, Sketch or Adobe XD is desirable Why Join us? 25 Days annual leave entitlement Enhanced maternity and paternity leave Generous staff discounts on all brands we supply Life Assurance & Company Pension Local Gym Membership Discount We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives. If you need any adjustments during the recruitment process, please let us know-we are happy to help! Gardiner Bros & Co Ltd, Unit 4, Indurent Park, Haresfield, Stonehouse, Gloucestershire GL10 3EZ

Job Title - Service Desk Analyst Salary -Up to £28,500 (depending on experience) Hours- Monday - Friday 8:30 - 17:00 Location- Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers - Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What will the Service Desk Analyst role entail? Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems. Ensuring all requests are logged and processed through to resolution and keeping the end user updated. Being the first point of contact to resolve all requests where possible Troubleshoot hardware, software and connectivity issues across the business Escalating cases where necessary to 2nd line support and our external support providers where appropriate. Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees. Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc. Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues. What we're looking for? The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge. Previous experience in a service desk or IT support role with a strong customer service mindset Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support Strong problem solving, communication and organisational skills with the ability to manage priorities effectively What we offer in return: 25 Days annual leave entitlement Enhanced maternity and paternity leave Generous staff discounts on all brands we supply Life assurance & company pension Discounts local gym memberships We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives. If you need any adjustments during the recruitment process, please let us know-we are happy to help! Gardiner Bros & Co Ltd, Unit 4, Indurent Park, Haresfield, Stonehouse, Gloucestershire GL10 3EZ

Gardiner Bros & Co (Leathers) Ltd is seeking a Service Desk Analyst in Stonehouse. This role involves supporting office and warehouse staff with IT queries using a ticketing system to ensure all requests are logged and processed effectively. The ideal candidate will have experience in IT support, a strong customer service mindset, and communication skills. The position offers up to £28,500 salary, 25 days of annual leave, and various staff discounts.