S. C. Johnson & Son, Inc.

A global consumer goods company based in Frimley is seeking a Customer Fulfillment Specialist. The role involves providing exceptional service for designated customers, managing stock allocations, and ensuring accurate order processing. Fluency in English and Italian is required, and supply chain experience is a plus. Employees enjoy a flexible work schedule, generous annual leave, and excellent on-site amenities.

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. • Function: EMEA Shared Service Centre (SSC) - Customer Fulfilment About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the Team/Department The Customer Supply Chain function is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers) What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Free parking, Shuttle bus from local train stations, EV Charging, Cycle to Work Scheme Newly updated onsite Gym with free classes + NEW Spin Studio! Responsibilities To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets; To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives; To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations; To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers; Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Experience you'll bring Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Behaviours you'll need Influencing, presenting, communication and problem- solving skills Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Very good team player Mindset to seek continuous improvement Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

Order Management Analyst - French Speaker Please note this role is not eligible for relocation. Function: Shared Service Centre - Customer Fulfillment Location: Frimley, Surrey About the role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Iberian markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Responsibilities: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. Experience you'll bring: Fluent in English and French, written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

Order Management Analyst - Czech & Hungarian speaker Order Management Analyst - Czech + Hungarian Speaker Function: Shared Service Centre - Customer Fulfillment Location: Frimley, Surrey Role to start 6th July 2026 Please note this role is not eligible for relocation. About the role As part of the EMEA Shared Service Centre, you will provide outstanding service for all aspects of service for customers in our Czech and Hungarian markets (retailers) and for the SCJ sales team for which you are responsible. You will attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of five multilingual teams who support our commercial businesses across the EMEA region, ensuring our products are delivered on time in full to our customers. What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays for European countries Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, free parking Newly revamped gym with free classes and spin studio Responsibilities Leverage communication and influencing skills in order management to maximize customer case fill and on time delivery in line with departmental and customer targets. Work closely with other members of the customer fulfilment team and the Associate Manager to provide outstanding service to all customers. Maximise collaborative ways of working with trade customers through analysis; communicate recommendations to benefit the business and build strong collaborative relationships with local partners to drive commercial and supply chain initiatives. Professionally manage stock allocations in line with local sales and supply chain teams' expectations in low or out of stock situations. Ensure the effective management of new product listings and delists into customers through liaison with local sales and logistics service providers. Work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Deliver ongoing effectiveness improvements to the order management activity using LEAN tools and methodologies. Experience you'll bring Fluent in English, Czech, and Hungarian (written and verbal) Graduate caliber Supply chain experience or understanding of end to end supply chain (desirable) Previous experience in customer services and order management (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools (desirable) Behaviours you'll need Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing skills Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience and strive to celebrate it. Our goal is to build a diverse, inclusive, and supportive work environment where all people can thrive.