National-Gas

Select how often (in days) to receive an alert: Permanent, full time Warwick based with hybrid working National Gas is securing Britain's energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future. The Innovation Analyst (Digital) will provide analytical and delivery support across a diverse portfolio of innovative digital research and data projects that improve the efficiency, reliability and future capability of the gas transmission system. As part of our Innovation wider team, the successful candidate will help shape ideas into clearly defined digital initiatives by supporting discovery, user and stakeholder research, technical scoping, and development of robust business cases. Working with Innovation, Digital/IT, operational teams and external partners where required, the role supports proof of concept (PoC) activity, validates value and feasibility, and contributes to the successful transition of solutions into delivery and deployment within our IT business. Join us, and help be the energy behind the change. Key accountabilities: Support the Innovation team to deliver digital research and proof of concept projects from discovery through to handover. Contribute to strategic roadmaps by gathering evidence, analysing trends, and helping prioritise opportunities based on value, risk and feasibility. Work with UK and wider stakeholders to understand user needs and operational problems, translating them into clear requirements, assumptions, dependencies and success measures. Support delivery governance for innovation projects (including externally funded programmes where applicable), ensuring plans, risks, issues and decisions are documented and progressed. Create clear insight outputs (e.g., briefs, dashboards, findings packs) to communicate project progress, outcomes and recommendations to the business. Support identification of external partners and (where relevant) funding opportunities by gathering evidence, drafting inputs and coordinating required information. Help develop project scopes (problem statement, options, data needs, integrations, security considerations, dependencies and resources) and contribute to business cases and investment papers. Support benefits definition and tracking (costs, savings, risk reduction, customer value) and ensure assumptions are evidenced and documented. Monitor and report project delivery progress against time, cost, quality and benefits, escalating risks and issues appropriately. About you: Degree (or equivalent experience) in a relevant subject such as data/analytics, computer science, engineering, mathematics, economics or similar is essential; and we're looking for familiarity with one or more of: SQL, Python/R, Power Platform, GIS, data engineering concepts, user research methods, or technology/business analysis qualifications. Experience (academic, placement or workplace) in analysis and problem solving, including structured approaches to defining problems and measuring outcomes. Working knowledge of data analysis tools (e.g., Excel; Power BI or similar), IT software's and comfort working with data sets (cleaning, basic modelling, visualisation). Basic understanding of digital delivery concepts (e.g. requirements, user stories, agile delivery, testing, and release/handover). Awareness of data governance and information security principles (handling sensitive data appropriately). Ability to support development of business cases (costs, benefits, assumptions, risks). Curiosity and learning mindset-willing to develop knowledge of the gas transmission context and associated digital/asset data. Facilitation and ideation techniques. Data driven insights and decisions to support evaluation, impact and prioritisation. What we can offer you: Salary £44,000 - £50,000 dependant on experience Annual performance bonus 34 days holiday (inc. statutory days) - plus option to buy/sell 5 further days Double match pension - every £1 you put in, we add £2 Opt In flexible benefit scheme, including salary sacrifice car plan, private healthcare, dental insurance, technology plans, and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave Employee assistance programme offering free confidential professional counselling 24/7 Other 'nice to knows': Hybrid working - 3 days per week in our Warwick office, the remainder from home Free gym and exercise classes onsite, sports clubs to join Canteen and coffee shop onsite Free parking A full UK driving licence and use of a car is required for this position as you'll be out at conferences and at supplier meetings (approx once a month) where public transport doesn't always reach About us: Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm. National Gas provides that security. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain's national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness. At National Gas, we're committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments. Security clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ().

National-Gas is seeking a Service Management Analyst to oversee IT service delivery and manage vendor relationships. The role involves driving adherence to ITSM processes, performance management, and continuous improvement in a collaborative environment. The ideal candidate will have strong skills in stakeholder management, a deep understanding of ITIL principles, and experience with ITSM tools like ServiceNow. We offer a competitive salary of up to £50,000, an annual bonus, and excellent benefits including flexible working options and a double-match pension scheme.

National Gas is securing Britain's energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. As a Service Management Analyst, you will support our growing portfolio of services. In this role, you will be part of a proactive, business focused team, ensuring IT services consistently meet organisational needs through effective ITSM practices, performance management, and strong stakeholder and supplier relationships. Working both independently and collaboratively, you will help maintain the stability, reliability, and continuous improvement of a range of IT services, including third party and internally managed solutions. This hands on role is ideal for someone experienced in service ownership, supplier performance, and ITIL aligned delivery within complex, multi vendor environments. Reporting to the Service Delivery Manager, you will oversee the day to day management of assigned services, providers, and IT functions, while driving service and process improvements. You will ensure adherence to IT processes and best practices, supporting the efficient delivery of infrastructure and application services and maintaining stable, high quality systems. Join us, and help be the energy behind the change. About the role In this role, you will: Drive adherence to ITSM processes (Incident, Request, Problem, Change), identifying and implementing continuous improvements. Produce and present insights on performance metrics, service trends, and SLA/KPI delivery. Manage multiple vendors to ensure effective, long term delivery of IT services. Collaborate with Service Management and delivery teams to resolve service issues and support smooth transition from project to BAU. Partner with suppliers to understand product roadmaps, identify opportunities for value, innovation, and cost optimisation. Support ITIL reviews, lead root cause analysis, and coordinate preventative actions. Govern vendor led changes, ensuring quality, compliance, risk management, and maintenance of the Forward Schedule of Change. Oversee and manage contract changes for live services. Own the vendor lifecycle from RFP through to transition into live service. Manage vendor billing, assets, and compliance, ensuring accurate tracking and governance. About you Eligible to obtain and/or maintain SC Clearance. Solid understanding of ITIL principles and best practice frameworks. Strong, evidenced skills in analysis, communication, and stakeholder management. Experience using ITSM platforms (e.g. ServiceNow) and reporting/analytics tools. Proven experience managing vendors and ensuring delivery aligned to contractual obligations. Demonstrated experience in IT service delivery, ideally within a regulated or operational environment. What we can offer you Salary c. £50,000 (dependent on experience) Annual bonus of 6% based on personal and company performance 26 days' holiday plus 8 statutory holidays - plus option to buy 5 additional days Double match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) Opt In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave Career progression, professional training and development Employee assistance programme offering free confidential professional counselling 24/7 Financial support to cover the cost of professional membership subscriptions and study support About us National Gas is securing Britain's energy. Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come. We are responsible for transporting gas to power stations, major industries, storage facilities, more than 500,000 businesses, and 23 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

National-Gas is seeking a Cyber Technician to join the Scotland and North 4-5 Operations Team in the United Kingdom. This hands-on position requires strong operational skills and offers opportunities for professional development in cyber and operational technology. The successful candidate will ensure the security and resilience of critical gas infrastructure, manage routine maintenance, and comply with asset requirements. The role demands a pro-active attitude and offers various employee benefits including an annual bonus and a generous pension scheme.

Salary: £42,813 to £50,368 plus up to 6% bonus, overtime and standby allowance Locations: Wooler & Bishop Auckland (Daily site travel) About the role We're looking for a Cyber Technician (known internally as an ICA Technician) to join our Scotland and North 4-5 Operations Team, supporting the security and resilience of the National Gas Transmission System. This role is ideally suited to an Operations Technician from an Electrical, Instrumentation, Control or Automation background who is looking to progress their career into cyber security within an operational environment. This is not a traditional IT or corporate cyber role. Instead, it is a hands on, site based position working directly with Operational Technology (OT) assets that underpin the UK's critical gas infrastructure. The role will cover our Wooler and Bishop Auckland Compressor stations as well as remote sites across the area, Daily travel to sites is required. You'll be part of a specialist team maintaining critical systems such as control systems, industrial PCs, firewalls, managed switches, and other OT assets across a range of operational gas sites from large gas terminals to smaller, unmanned locations. In addition to day to day operational responsibilities, we will invest fully in your personal and professional development, providing training and support to help you build cyber capability and excel within this evolving technical discipline. What you'll be doing Placing health and safety first, demonstrating safe working practices to protect yourself, colleagues, contractors, and site visitors Acting as a technical subject matter expert, bringing specialist operational and instrumentation knowledge into day to day activities across the Scotland and North 4-5 area Working with the planning team to effectively organise, prioritise and deconflict work, including routine maintenance, investigations and defect management Completing routine maintenance of ICA and Cyber / OT assets across operational gas sites Working closely with the central cyber security team to ensure asset compliance, readiness, and resilience, while remaining embedded within the area operations team Supporting cyber assurance visits, site access coordination, and upgrade programmes Responding to asset failures and fault investigations, engaging third party contractors when required Protecting critical assets from cyber threats by: Configuring and backing up OT systems Maintaining asset data and credentials Completing malware sweeps Carrying out upgrades to meet vulnerability management requirements Supporting capital project delivery, installation of new OT / Cyber assets, and secure disposal of retired equipment Participating in a one in four standby rota once training is complete (with additional remuneration) About you You'll be a practical, hands on technician with a strong operational mindset and a desire to develop deeper cyber and OT security skills. You'll take ownership of your work, apply a methodical and safety focused approach, and feel comfortable working independently across multiple sites. You'll bring: A proactive attitude and willingness to learn Strong problem solving and analytical skills The ability to organise, prioritise and manage your workload effectively A commitment to high technical and safety standards This role is particularly well suited to someone who has worked in operations, E&I, instrumentation, or controls, and now wants to build a long term career in OT cyber security. Key requirements & experience BTEC National Certificate (or equivalent City & Guilds, NVQ/SVQ Level 3) in Instrumentation, Electrical / Electronic Engineering, Automation, Control or a related technical discipline Time served apprenticeship (or equivalent recognised training scheme) in a relevant engineering discipline Experience working with Operational Technology (OT), including Instrumentation, PLCs, SCADA or control systems, Industrial communications, Experience following maintenance procedures and completing fault investigation and remediation, Proven ability to organise, prioritise and schedule maintenance activities, Ability to interpret and work from engineering drawings Full UK driving licence (essential for site travel) Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ( ). What we offer Annual bonus of up to 6% based on personal and company performance 26 days' holiday plus statutory holidays - option available to buy extra holiday day Generous double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) An optional flexible benefit scheme, including private healthcare, dental insurance, technology plans, travel insurance Death in service 10x your basic salary Financial protection if you're unable to work due to long term illness or injury Excellent family friendly provisions - maternity/paternity/adoption/shared parental leave Professional development and career progression Employee assistance programme offering free confidential professional counselling 24 hours per day Financial support to help you cover the cost of professional membership subscriptions, relevant to your role Inclusive recruitment At National Gas, we are disability confident and signatories of the Armed Forces Covenant. We are committed to building a workforce that reflects the communities we serve. We welcome applicants from all backgrounds and encourage you to let us know of any reasonable adjustments you may need.