About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step by step solutions; clearly communicate technical solutions in a user friendly, professional manner; provide one on one end user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client Site Services Engineer will serve their clients by going on site to their locations, serving as deskside support and on site support to all client issues, responding to service tickets of the client's requests or problems; resolves all first level end user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third party vendors for warranty service repair and dispatch. Primary Responsibilities Primary responsibilities are descriptive and not restrictive in nature Identifies, diagnoses, and resolves first level problems for end users of the workstations, laptops, terminal services and Citrix sessions, end user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end users effectively Provides one on one end user problem resolution for client (PC) software and connectivity. Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required Sets up and assists in the configuration of end user PC desktop hardware, software and peripherals, both onsite and remotely Diagnoses and resolves end user network or local printer problems, PC hardware problems and basic server, e mail, Internet, VPN, and local area network access problems Coordinates timely repair of PC computer equipment covered by third party vendor maintenance agreements Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed Acts as remote hands for engineering staff onsite as needed Assists Network Technicians in creating materials for end user frequently asked questions (FAQs) and procedural knowledgebase articles. Provides assistance to Tier 2 3 staff with problem research and documentation Have the Ability to Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer related problems; make the distinction between first and second level end user problems; identify, evaluate and solve end user workstation problems; support and train end users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by always supporting and communicating in an effective and professional manner. Knowledge of Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience 3+ years providing end user support for current PC desktop and application software. 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment. 3+ years providing end user support for current suite of Microsoft applications and management software. 2+ years in providing support for end user. 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. CompTIA A+ Certification or equivalent experience. CompTIA Net+ Certification or equivalent experience. Special Requirements Must be able to sit for prolonged periods of time in front of a computer. Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. Must have excellent written and oral communication skills.
18/05/2026
Full time
About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step by step solutions; clearly communicate technical solutions in a user friendly, professional manner; provide one on one end user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client Site Services Engineer will serve their clients by going on site to their locations, serving as deskside support and on site support to all client issues, responding to service tickets of the client's requests or problems; resolves all first level end user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third party vendors for warranty service repair and dispatch. Primary Responsibilities Primary responsibilities are descriptive and not restrictive in nature Identifies, diagnoses, and resolves first level problems for end users of the workstations, laptops, terminal services and Citrix sessions, end user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end users effectively Provides one on one end user problem resolution for client (PC) software and connectivity. Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required Sets up and assists in the configuration of end user PC desktop hardware, software and peripherals, both onsite and remotely Diagnoses and resolves end user network or local printer problems, PC hardware problems and basic server, e mail, Internet, VPN, and local area network access problems Coordinates timely repair of PC computer equipment covered by third party vendor maintenance agreements Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed Acts as remote hands for engineering staff onsite as needed Assists Network Technicians in creating materials for end user frequently asked questions (FAQs) and procedural knowledgebase articles. Provides assistance to Tier 2 3 staff with problem research and documentation Have the Ability to Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer related problems; make the distinction between first and second level end user problems; identify, evaluate and solve end user workstation problems; support and train end users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by always supporting and communicating in an effective and professional manner. Knowledge of Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience 3+ years providing end user support for current PC desktop and application software. 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment. 3+ years providing end user support for current suite of Microsoft applications and management software. 2+ years in providing support for end user. 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. CompTIA A+ Certification or equivalent experience. CompTIA Net+ Certification or equivalent experience. Special Requirements Must be able to sit for prolonged periods of time in front of a computer. Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. Must have excellent written and oral communication skills.
Abacode is looking for a Security Engineer to join their Offensive Security team in Nottingham, UK. The role involves executing penetration tests, performing vulnerability scans, and advising clients on cybersecurity best practices. Candidates should possess strong technical skills, excellent communication abilities, and a passion for Cyber Security. Preferred qualifications include experience with tools like Burp Suite and Metasploit, along with relevant certifications. The position offers a collaborative environment focused on enhancing client security standards.
18/05/2026
Full time
Abacode is looking for a Security Engineer to join their Offensive Security team in Nottingham, UK. The role involves executing penetration tests, performing vulnerability scans, and advising clients on cybersecurity best practices. Candidates should possess strong technical skills, excellent communication abilities, and a passion for Cyber Security. Preferred qualifications include experience with tools like Burp Suite and Metasploit, along with relevant certifications. The position offers a collaborative environment focused on enhancing client security standards.
About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE Position Overview Thrive is looking for a security engineer to join our Offensive Security team. This team focuses on advanced vulnerability management and Pentesting as a service and delivers strategic security insights to clients based on the findings of these services. This role will own the delivery of these services ensuring client satisfaction, timely and complete service delivery. The Security Engineer will work closely with the team to ensure the services are being delivered to clients effectively, and stay on top of industry's best practices as well as new features available from the tools. Additionally, the Security Engineer will coordinate with internal teams at Thrive and the primary contact for these services for clients. This role will meet with customers and explain the vulnerabilities found and/or exploited, and assist with steps for remediation. This Engineering position requires attention to detail and a commitment to maintaining high security standards and fostering client trust in our cybersecurity capabilities. Primary Responsibilities Execution and analysis of vulnerability scans and determining remediation steps Execution and analysis of Penetration Tests (manual and autonomous), writing reports, and delivery of reports to client stakeholders. Lead client meetings, offering expert advice and guidance as needed. Collaborate with clients to understand their business needs and requirements to best align remediation requirements to business outcomes. Creation and ongoing upkeep of materials documenting our security processes, procedures, and technologies, along with the generation of automated reports for relevant stakeholders. Update client Security presentations and discuss findings with our clients. Maintain a leading edge on security events and techniques to keep our clients aware of new threats and attack techniques. Other duties as required. Qualifications Solid understanding of network protocols, operating systems, application layer protocols, and security best practices. Understanding cybersecurity threats, and experience with incident response standards and procedures. Ability to communicate security information to non-technical people. Has a passion for Cyber Security. Demonstrates comprehension of good security practices Knowledge of risk assessment tools, technologies and methods Knowledge of penetration testing methodologies, frameworks, and tools Required Skills Ability to analyze a large amount of data from various sources and use this information to solve complex problems and make good decisions. Must be able to work effectively in a team environment and collaborate within the team and other stakeholders. Excellent Written and Verbal Communication Skills Computer Networking & Security Vulnerability Discovery and Analysis Operating System Internals Familiarity with TCP/IP network protocols, application layer protocols (e.g., HTTP, SMTP, DNS, etc.). 3-5 years of experience executing penetration tests, writing reports and delivering report debriefs to clients. Preferred Skills Knowledge of common Windows and Linux/Unix system calls and APIs Working knowledge of pentesting tools, such as Burp Suite, Metasploit framework, Cadp Knowledge of programming and/or scripting languages (i.e. Python) One or more of the following certifications or other relevant certifications: eJPT, PJPT, PenTest+, OSCP, GPEN, PNPT, CEH, Security+
17/05/2026
Full time
About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE Position Overview Thrive is looking for a security engineer to join our Offensive Security team. This team focuses on advanced vulnerability management and Pentesting as a service and delivers strategic security insights to clients based on the findings of these services. This role will own the delivery of these services ensuring client satisfaction, timely and complete service delivery. The Security Engineer will work closely with the team to ensure the services are being delivered to clients effectively, and stay on top of industry's best practices as well as new features available from the tools. Additionally, the Security Engineer will coordinate with internal teams at Thrive and the primary contact for these services for clients. This role will meet with customers and explain the vulnerabilities found and/or exploited, and assist with steps for remediation. This Engineering position requires attention to detail and a commitment to maintaining high security standards and fostering client trust in our cybersecurity capabilities. Primary Responsibilities Execution and analysis of vulnerability scans and determining remediation steps Execution and analysis of Penetration Tests (manual and autonomous), writing reports, and delivery of reports to client stakeholders. Lead client meetings, offering expert advice and guidance as needed. Collaborate with clients to understand their business needs and requirements to best align remediation requirements to business outcomes. Creation and ongoing upkeep of materials documenting our security processes, procedures, and technologies, along with the generation of automated reports for relevant stakeholders. Update client Security presentations and discuss findings with our clients. Maintain a leading edge on security events and techniques to keep our clients aware of new threats and attack techniques. Other duties as required. Qualifications Solid understanding of network protocols, operating systems, application layer protocols, and security best practices. Understanding cybersecurity threats, and experience with incident response standards and procedures. Ability to communicate security information to non-technical people. Has a passion for Cyber Security. Demonstrates comprehension of good security practices Knowledge of risk assessment tools, technologies and methods Knowledge of penetration testing methodologies, frameworks, and tools Required Skills Ability to analyze a large amount of data from various sources and use this information to solve complex problems and make good decisions. Must be able to work effectively in a team environment and collaborate within the team and other stakeholders. Excellent Written and Verbal Communication Skills Computer Networking & Security Vulnerability Discovery and Analysis Operating System Internals Familiarity with TCP/IP network protocols, application layer protocols (e.g., HTTP, SMTP, DNS, etc.). 3-5 years of experience executing penetration tests, writing reports and delivering report debriefs to clients. Preferred Skills Knowledge of common Windows and Linux/Unix system calls and APIs Working knowledge of pentesting tools, such as Burp Suite, Metasploit framework, Cadp Knowledge of programming and/or scripting languages (i.e. Python) One or more of the following certifications or other relevant certifications: eJPT, PJPT, PenTest+, OSCP, GPEN, PNPT, CEH, Security+