Abacode

Abacode is seeking a motivated individual to join the ThriveNetwork Deployment team based in Luton, UK. This role involves the deployment of network infrastructure and services, utilizing Fortinet and Palo Alto firewalls, Cisco, Meraki, and Ruckus technology. Candidates should have 1-3 years of experience in networking and firewall management. The ideal candidate will demonstrate excellent problem-solving and communication skills while managing multiple projects. A Bachelor's degree or equivalent experience, alongside Fortinet certification is preferred.

Position Overview As a member of the ThriveNetwork Deploymentteam, you will be responsible for the deployment of network infrastructure and services to Thrive's new and existing customers. You will be expected to utilize Thrive's primary networking solutions of Fortinet and Palo Alto firewalls, Cisco, Meraki and Extreme switching and Meraki and Ruckus wireless to optimize and secure customer environments. Work will entail product evaluations, upgrade implementations, network expansion, network monitoring and documentation. Additionally, you will be expected to follow established standards while also contributing to both new and established process improvement. Responsibilities Ability to handle diverse networking environments in a wide cross-section of business clients Analyze and document an unfamiliar network environment Coordinate with relevant teams in all aspects related to equipment installation, service testing and problem resolution Deploy and activate network solutions and internet circuits Troubleshoot networking level incidents and provide relevant information to escalation resources Work through the project process to drive deployments to a successful outcome Complete deployment activities work during scheduled maintenance windows Transition deployed service offerings to support team with all relevant documentation required for long term maintenance Escalate when necessary to senior engineer for further review/troubleshooting Communicate directly with customers regarding project plans, potential impact and testing procedures Demonstrate excellent time management skills to accomplish large projects Qualifications Minimum Enthusiastic and self-motivated individual with a team-first attitude 1-3 years Networking and Firewall experience Proficient with IPV4 protocols, VPN, TCP/IP and Next Generation Firewalls Knowledge and experience with Fortinet/Palo Alto/Meraki/Cisco/Ruckus/Extreme products Experience with Visio required Knowledge of monitoring tools (NAble, Solarwinds) preferred Excellent problem solver; able to prioritize and coordinate between multiple projects Experience troubleshooting network configuration and hardware issues Excellent written and oral communication skills Education Requirement Bachelor's Degree, Technical Degree or equivalent work experience Fortinet NSE4 or higher certification preferred

About Us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look out for individuals who don't view their weekdays spent at "a job", but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE Position Summary: We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base. Systems Administrators have responsibility for remote client support, including heavy interaction with end users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Responsibilities: Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network. Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause. Ability to handle diverse computing environments in a wide cross section of business environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues. Provide consulting to clients on certain applications, Thrives best practices and general computing processes. Provide escalated support, mentoring, and technical leadership to other engineers in the department. While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime Client/Server Connectivity issues (per SOP) Data restores both at the individual file level and company wide Remote Access incidents (Citrix and Terminal Services) Any Incidents escalated from Systems Engineers Qualifications: Basic: Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 6+ years desktop and/or server support experience Self motivated, has ability to work independently and in a team environment Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Knowledge and experience with Office 365 and Azure Excellent written and oral communication skills Ability to articulate technical information and convey to non technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred: MS102: Microsoft 365 Administrator AZ800/801: Windows Server Hybrid Core Infrastructure MCSA: Server Administrator or above VCA/VCP

Abacode is seeking a Systems Administrator to support a growing client base. The role demands technical proficiency and strong communication skills within a collaborative team environment. Responsibilities include troubleshooting network and server issues, providing technical leadership, and documenting best practices. Candidates should possess a Bachelor's degree or equivalent experience, alongside extensive IT support experience. The company promotes a culture focused on growth and professional development.