I.T. Technician works in all areas of I.T. to support business and staff. Main job functions To provide all aspects of I.T. Support to staff within the ETL Epson Telford Limited business To Use, Maintain and support the ongoing development of the IT Heat Helpdesk To provide operational I.T. Support within the I.T department. To adhere to Epson's Environment and Quality policies, and ISO 14001 and 9001 management systems. To Ensure responsible waste management through waste segregation. To Stay informed about environmental impacts in your role, working to prevent, minimize, and report potential pollution incidents, contributing to our commitment to sustainability. Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required. Duties/responsibilities IT. Technician provides first line support to the ETL business Logs all incidents and service requests on the "Heat" helpdesk Works on IT Projects. Escalates tasks to third line and to Amsterdam support team Supports the IT Senior Engineer Performs a number of general I.T. housekeeping tasks All Epson I.T. Staff are expected to demonstrate a number of key competencies. Customer focus - acts with the customer in mind Integrity, honesty - treats people with dignity and respect. Team working with a "Can Do" approach. Skills required Broad range of Windows skills Windows 7 Windows 10 Good personal and communication skills.
17/05/2026
Full time
I.T. Technician works in all areas of I.T. to support business and staff. Main job functions To provide all aspects of I.T. Support to staff within the ETL Epson Telford Limited business To Use, Maintain and support the ongoing development of the IT Heat Helpdesk To provide operational I.T. Support within the I.T department. To adhere to Epson's Environment and Quality policies, and ISO 14001 and 9001 management systems. To Ensure responsible waste management through waste segregation. To Stay informed about environmental impacts in your role, working to prevent, minimize, and report potential pollution incidents, contributing to our commitment to sustainability. Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required. Duties/responsibilities IT. Technician provides first line support to the ETL business Logs all incidents and service requests on the "Heat" helpdesk Works on IT Projects. Escalates tasks to third line and to Amsterdam support team Supports the IT Senior Engineer Performs a number of general I.T. housekeeping tasks All Epson I.T. Staff are expected to demonstrate a number of key competencies. Customer focus - acts with the customer in mind Integrity, honesty - treats people with dignity and respect. Team working with a "Can Do" approach. Skills required Broad range of Windows skills Windows 7 Windows 10 Good personal and communication skills.
Epson Telford Limited is seeking an I.T. Technician to provide comprehensive IT support to staff within the company. The role involves logging incidents using the Heat helpdesk, providing first line technical support, working on IT projects, and supporting the IT Senior Engineer. Candidates must possess a robust skill set in Windows 7 and 10, alongside strong personal and communication abilities. Join a team committed to integrity and customer focus while adhering to quality policies and sustainability practices.
16/05/2026
Full time
Epson Telford Limited is seeking an I.T. Technician to provide comprehensive IT support to staff within the company. The role involves logging incidents using the Heat helpdesk, providing first line technical support, working on IT projects, and supporting the IT Senior Engineer. Candidates must possess a robust skill set in Windows 7 and 10, alongside strong personal and communication abilities. Join a team committed to integrity and customer focus while adhering to quality policies and sustainability practices.