At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team We are a group of passionate innovators and problem-solvers dedicated to ensuring that our systems run seamlessly, enabling every team to perform at their best. We take pride in providing reliable IT support and infrastructure. The Opportunity Sunderland AFC is seeking a skilled and dedicated IT Infrastructure Engineer to join our team. In this role, you will be instrumental in maintaining and supporting the club's stadium and IT infrastructure, ensuring smooth operation during matches and events. Your responsibilities will include managing the stadium's network systems, Wi Fi, CCTV, PA systems, and operational technologies to deliver a seamless experience for fans and staff alike. Additionally, you will oversee the management of Microsoft 365 and SharePoint platforms, ensuring their availability, security, and proper governance to facilitate effective collaboration across the Club. The role also involves designing, deploying, and supporting core IT systems such as servers, switches, routers, firewalls, and cloud services, all with a focus on high availability and security. You will implement security controls and ensure compliance with relevant data protection standards, safeguarding the club's data and infrastructure. Providing timely technical support to staff, coaching teams, and external partners is essential, as is monitoring system performance and planning upgrades to support ongoing growth and increasing operational demands. Developing disaster recovery plans and backup solutions will be critical to maintaining operational continuity, while managing relationships with technology vendors, contractors, and external service providers will ensure smooth procurement, support, and maintenance processes. Maintaining detailed documentation of infrastructure configurations, procedures, and compliance records will also be part of your responsibilities. What We Ask For The ideal candidate will bring a relevant qualification in Computer Science, Network Engineering, or a related field, along with a minimum of three years' experience supporting infrastructure, preferably within sports, stadiums, or large scale venues. You'll have a solid understanding of network infrastructure, Wi Fi deployment, CCTV systems, and stadium technology, with hands on experience working with enterprise grade networking equipment and protocols. While certifications like Cisco CCNA or Extreme ECP are a plus, they're not mandatory. Your familiarity with stadium safety and operational standards, combined with experience in stadium access control, ticketing systems, and large scale AV/IT solutions, will set you apart. A strong grasp of security standards, data protection, and compliance specific to a sports environment is essential. You'll need sharp problem solving skills, excellent communication, and stakeholder management abilities to navigate the fast paced, high pressure environment of a top flight football club. Flexibility, proactivity, and a forward thinking mindset are crucial to succeed, especially during matchdays and major events when the stakes-and demands-are at their highest. You will be required to obtain an Enhanced DBS through SAFC. Sunderland, Tyne and Wear, United Kingdom SR5 1SU Permanent - Full-time Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Sunderland AFC recognises that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club. Importantly, safeguarding is not the responsibility of a single individual or team; it is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly, knowing that safeguarding is a shared responsibility that helps protect those most vulnerable. Benefits Annual Leave Employee Offering: 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service Death in Service Employee Benefit: The Death in Service benefit provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. Salary Exchange Schemes: Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets: Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action! Enhanced Family and Parental Pay: Enhanced Paternity, Maternity, and Adoption pay provide new parents with more than just statutory pay, offering additional financial support to embrace your time with your families. Employee Assistance Programs: Employee Assistance Programs (EAPs) offer confidential support services that go beyond just workplace wellness, providing you with access to counselling, resources, and tools to tackle personal challenges and enhance your overall well being. Free Parking: Free parking at both the Stadium of Light and the Academy of Light. Discounts: SAFC employees enjoy various discount packages from the club's partners, including exclusive offers at the Club Store.
31/05/2026
Full time
At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team We are a group of passionate innovators and problem-solvers dedicated to ensuring that our systems run seamlessly, enabling every team to perform at their best. We take pride in providing reliable IT support and infrastructure. The Opportunity Sunderland AFC is seeking a skilled and dedicated IT Infrastructure Engineer to join our team. In this role, you will be instrumental in maintaining and supporting the club's stadium and IT infrastructure, ensuring smooth operation during matches and events. Your responsibilities will include managing the stadium's network systems, Wi Fi, CCTV, PA systems, and operational technologies to deliver a seamless experience for fans and staff alike. Additionally, you will oversee the management of Microsoft 365 and SharePoint platforms, ensuring their availability, security, and proper governance to facilitate effective collaboration across the Club. The role also involves designing, deploying, and supporting core IT systems such as servers, switches, routers, firewalls, and cloud services, all with a focus on high availability and security. You will implement security controls and ensure compliance with relevant data protection standards, safeguarding the club's data and infrastructure. Providing timely technical support to staff, coaching teams, and external partners is essential, as is monitoring system performance and planning upgrades to support ongoing growth and increasing operational demands. Developing disaster recovery plans and backup solutions will be critical to maintaining operational continuity, while managing relationships with technology vendors, contractors, and external service providers will ensure smooth procurement, support, and maintenance processes. Maintaining detailed documentation of infrastructure configurations, procedures, and compliance records will also be part of your responsibilities. What We Ask For The ideal candidate will bring a relevant qualification in Computer Science, Network Engineering, or a related field, along with a minimum of three years' experience supporting infrastructure, preferably within sports, stadiums, or large scale venues. You'll have a solid understanding of network infrastructure, Wi Fi deployment, CCTV systems, and stadium technology, with hands on experience working with enterprise grade networking equipment and protocols. While certifications like Cisco CCNA or Extreme ECP are a plus, they're not mandatory. Your familiarity with stadium safety and operational standards, combined with experience in stadium access control, ticketing systems, and large scale AV/IT solutions, will set you apart. A strong grasp of security standards, data protection, and compliance specific to a sports environment is essential. You'll need sharp problem solving skills, excellent communication, and stakeholder management abilities to navigate the fast paced, high pressure environment of a top flight football club. Flexibility, proactivity, and a forward thinking mindset are crucial to succeed, especially during matchdays and major events when the stakes-and demands-are at their highest. You will be required to obtain an Enhanced DBS through SAFC. Sunderland, Tyne and Wear, United Kingdom SR5 1SU Permanent - Full-time Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Sunderland AFC recognises that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club. Importantly, safeguarding is not the responsibility of a single individual or team; it is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly, knowing that safeguarding is a shared responsibility that helps protect those most vulnerable. Benefits Annual Leave Employee Offering: 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service Death in Service Employee Benefit: The Death in Service benefit provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. Salary Exchange Schemes: Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets: Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action! Enhanced Family and Parental Pay: Enhanced Paternity, Maternity, and Adoption pay provide new parents with more than just statutory pay, offering additional financial support to embrace your time with your families. Employee Assistance Programs: Employee Assistance Programs (EAPs) offer confidential support services that go beyond just workplace wellness, providing you with access to counselling, resources, and tools to tackle personal challenges and enhance your overall well being. Free Parking: Free parking at both the Stadium of Light and the Academy of Light. Discounts: SAFC employees enjoy various discount packages from the club's partners, including exclusive offers at the Club Store.
Sunderland AFC is seeking a skilled IT Infrastructure Engineer to maintain and support the club's stadium and IT infrastructure, ensuring operations run smoothly during matches and events. You'll manage network systems, Wi-Fi, CCTV, and Microsoft 365, focusing on security and compliance. The ideal candidate should have at least three years of experience and a qualification in Computer Science or Network Engineering. Benefits include 25 days of annual leave, complimentary season tickets, and employee discounts.
31/05/2026
Full time
Sunderland AFC is seeking a skilled IT Infrastructure Engineer to maintain and support the club's stadium and IT infrastructure, ensuring operations run smoothly during matches and events. You'll manage network systems, Wi-Fi, CCTV, and Microsoft 365, focusing on security and compliance. The ideal candidate should have at least three years of experience and a qualification in Computer Science or Network Engineering. Benefits include 25 days of annual leave, complimentary season tickets, and employee discounts.
At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team: We are a group of passionate innovators and problem solvers dedicated to ensuring that our systems run seamlessly, enabling every team to perform at their best. We take pride in providing reliable IT support and infrastructure. The Opportunity: Are you passionate about IT and eager to kick start your career in a dynamic sports environment? Sunderland AFC is offering an exciting apprenticeship opportunity for an IT Apprentice to join our team. This role will involve supporting our day to day IT operations, assisting with technical support, and gaining valuable hands on experience in a busy stadium setting. You'll be part of a dedicated team, helping to ensure our stadium and business critical systems run smoothly during matchdays and events. As an apprentice, you'll have the chance to develop your technical skills through a funded Level 3 IT Solutions Technician Apprenticeship, while contributing to the club's success. Key responsibilities include providing helpdesk support, maintaining IT infrastructure, assisting with hardware and software deployment, and supporting user account management. You'll be encouraged to learn, grow, and take on new challenges in a vibrant sports environment. What We Ask For: We're looking for a motivated individual with a genuine interest in IT and technology. You should have at least 5 GCSEs (Level 4 or above), including Maths and English. An A-Level in an IT related discipline is desirable but not essential. The ideal candidate will possess good problem solving skills, attention to detail, and a basic understanding of computer hardware, software, and networking. You must be a team player with excellent communication skills, reliable, punctual, and eager to learn. A positive attitude and strong work ethic are essential, along with a willingness to participate in ongoing training and development. The role requires a proactive mindset, the ability to work well under supervision, and a commitment to adhering to club policies on data protection and safety. You will be required to obtain an Enhanced DBS through SAFC. Sunderland, Tyne and Wear, United Kingdom SR5 1SU Contract - Full-time Posted 2 days ago Equal Opportunity Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Safeguarding & Protection Sunderland AFC recognises that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club. Importantly, safeguarding is not the responsibility of a single individual or team; it is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly, knowing that safeguarding is a shared responsibility that helps protect those most vulnerable. Benefits As a standard offering, we proudly provide a range of benefits for our permanent SAFC employees, with additional perks available for specific roles to enhance your experience even further. Annual Leave Employee Offering 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service Death in Service Employee Benefit The Death in Service benefit provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. It's a generous way to ensure loved ones are supported during tough times! Salary Exchange Schemes Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action! Enhanced Family and Parental Pay Enhanced Paternity, Maternity, and Adoption pay provide new parents with more than just statutory pay, offering additional financial support to embrace your time with your families! Employee Assistance Programs Employee Assistance Programs (EAPs) offer confidential support services that go beyond just workplace wellness, providing you with access to counselling, resources, and tools to tackle personal challenges and enhance your overall well being! Free Parking Free parking at both the Stadium of Light and the Academy of Light Discounts SAFC employees enjoy various discount packages from our partners, including exclusive offers at the Club Store.
30/05/2026
Full time
At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team: We are a group of passionate innovators and problem solvers dedicated to ensuring that our systems run seamlessly, enabling every team to perform at their best. We take pride in providing reliable IT support and infrastructure. The Opportunity: Are you passionate about IT and eager to kick start your career in a dynamic sports environment? Sunderland AFC is offering an exciting apprenticeship opportunity for an IT Apprentice to join our team. This role will involve supporting our day to day IT operations, assisting with technical support, and gaining valuable hands on experience in a busy stadium setting. You'll be part of a dedicated team, helping to ensure our stadium and business critical systems run smoothly during matchdays and events. As an apprentice, you'll have the chance to develop your technical skills through a funded Level 3 IT Solutions Technician Apprenticeship, while contributing to the club's success. Key responsibilities include providing helpdesk support, maintaining IT infrastructure, assisting with hardware and software deployment, and supporting user account management. You'll be encouraged to learn, grow, and take on new challenges in a vibrant sports environment. What We Ask For: We're looking for a motivated individual with a genuine interest in IT and technology. You should have at least 5 GCSEs (Level 4 or above), including Maths and English. An A-Level in an IT related discipline is desirable but not essential. The ideal candidate will possess good problem solving skills, attention to detail, and a basic understanding of computer hardware, software, and networking. You must be a team player with excellent communication skills, reliable, punctual, and eager to learn. A positive attitude and strong work ethic are essential, along with a willingness to participate in ongoing training and development. The role requires a proactive mindset, the ability to work well under supervision, and a commitment to adhering to club policies on data protection and safety. You will be required to obtain an Enhanced DBS through SAFC. Sunderland, Tyne and Wear, United Kingdom SR5 1SU Contract - Full-time Posted 2 days ago Equal Opportunity Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Safeguarding & Protection Sunderland AFC recognises that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club. Importantly, safeguarding is not the responsibility of a single individual or team; it is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly, knowing that safeguarding is a shared responsibility that helps protect those most vulnerable. Benefits As a standard offering, we proudly provide a range of benefits for our permanent SAFC employees, with additional perks available for specific roles to enhance your experience even further. Annual Leave Employee Offering 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service Death in Service Employee Benefit The Death in Service benefit provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. It's a generous way to ensure loved ones are supported during tough times! Salary Exchange Schemes Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action! Enhanced Family and Parental Pay Enhanced Paternity, Maternity, and Adoption pay provide new parents with more than just statutory pay, offering additional financial support to embrace your time with your families! Employee Assistance Programs Employee Assistance Programs (EAPs) offer confidential support services that go beyond just workplace wellness, providing you with access to counselling, resources, and tools to tackle personal challenges and enhance your overall well being! Free Parking Free parking at both the Stadium of Light and the Academy of Light Discounts SAFC employees enjoy various discount packages from our partners, including exclusive offers at the Club Store.
Sunderland-Association-Football-Club is hiring a Data Analyst to impact business growth through data analytics. In this role, you will develop dashboards and reporting frameworks to provide insights into commercial performance. Qualified candidates should have 2+ years of experience and a degree in a quantitative field. Strong SQL and Python skills are essential. The position offers 25 days annual leave, complimentary season tickets, and discounts at the Club Store.
17/05/2026
Full time
Sunderland-Association-Football-Club is hiring a Data Analyst to impact business growth through data analytics. In this role, you will develop dashboards and reporting frameworks to provide insights into commercial performance. Qualified candidates should have 2+ years of experience and a degree in a quantitative field. Strong SQL and Python skills are essential. The position offers 25 days annual leave, complimentary season tickets, and discounts at the Club Store.
Overview At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team We are a dedicated team of passionate innovators and problem solvers committed to empowering SAFC through data. Our mission is to deliver actionable insights and strategic support that drive informed decision making and business growth. We take pride in providing reliable analytics, insights, and support, enabling every team to perform at their highest potential. The Opportunity This is an exciting opportunity for a Data Analyst to make a significant impact on the club's business growth through data analytics. In this role, you will develop and maintain dashboards and reporting frameworks that provide clear, real time insights into performance across commercial partnerships, premium sales, ticketing, and retail. Your analysis will help identify key revenue optimisation opportunities, including upsell potential, price elasticity, and attendance drivers, directly supporting the club's financial objectives. You will assist in sponsorship valuation and partner reporting by delivering data driven evidence of audience reach, engagement, and ROI. Additionally, your work will include analysing premium product performance, fan segmentation, and supporter journey data to generate actionable insights that improve marketing strategies, increase fan retention, and boost revenue. Collaborating with data engineering and business stakeholders, you will ensure data quality, support the development of predictive models, and promote a data literate culture within the club's commercial teams. This role offers a fantastic chance to apply your analytical skills to drive strategic business decisions and contribute to the club's commercial success. What We Ask For We are looking for a candidate with a degree in a data related or quantitative discipline such as Mathematics, Statistics, Economics, Computer Science, Data Science, or Artificial Intelligence. A postgraduate qualification in a relevant analytical field is desirable but not essential. You should have a minimum of two years' experience in a data analyst, marketing optimisation, or business intelligence role, with proven experience working with CRM, ticketing, or e commerce data within a consumer facing business. Experience supporting partnerships and managing customer or fan data in the sport, entertainment, or events sector is a plus. We value a proven track record of leveraging AI workflows to drive innovation, enable commercial growth, and improve operational efficiencies. Experience in building or contributing to fan or customer segmentation models is desirable but not essential. You should have strong proficiency in SQL for data extraction, transformation, and analysis, along with skills in Python or R for statistical analysis and modelling. Experience with BI and visualization tools such as Tableau, Power BI, or equivalent platforms is important, as is an understanding of data warehousing concepts and experience working with cloud data platforms like S3 or Redshift. Above all, we seek a highly organised individual capable of managing multiple priorities and deadlines effectively. You will be required to obtain an Enhanced DBS through SAFC. Job Details Data Analyst - Business Sunderland, Tyne and Wear, United Kingdom Permanent - Full time Posted today Benefits Annual Leave Employee Offering: 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service. Death in Service Employee Benefit: Provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. Salary Exchange Schemes: Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets: Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action. Enhanced Family and Parental Pay: Enhanced Paternity, Maternity, and Adoption pay provide new parents with additional financial support. Employee Assistance Programs: Offer confidential support services that go beyond just workplace wellness, providing access to counselling, resources, and tools to tackle personal challenges and enhance well being. Free Parking: Free parking at both the Stadium of Light and the Academy of Light. Discounts: Employees enjoy various discount packages from our partners, including exclusive offers at the Club Store. Equal Opportunity Statement Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Safeguarding Commitment Safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. The club will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the safeguarding guidelines adopted by the club. Safeguarding is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly.
16/05/2026
Full time
Overview At Sunderland AFC, you're not just becoming part of a football club; you're entering a vibrant community fuelled by passion and pride. Our commitment to making a difference means you'll engage with local initiatives that truly matter, allowing you to leave a positive impact right here at home. You'll thrive in an exciting, dynamic atmosphere where every day is a new adventure filled with the thrill of football and teamwork. We believe in nurturing talent, so you'll have access to training programs and mentorship opportunities. Our diverse and inclusive culture celebrates individuality, ensuring that every voice is heard and valued. You'll be part of a team that unites in the spirit of collaboration and respect, making your work environment both rewarding and inspiring. About the IT Team We are a dedicated team of passionate innovators and problem solvers committed to empowering SAFC through data. Our mission is to deliver actionable insights and strategic support that drive informed decision making and business growth. We take pride in providing reliable analytics, insights, and support, enabling every team to perform at their highest potential. The Opportunity This is an exciting opportunity for a Data Analyst to make a significant impact on the club's business growth through data analytics. In this role, you will develop and maintain dashboards and reporting frameworks that provide clear, real time insights into performance across commercial partnerships, premium sales, ticketing, and retail. Your analysis will help identify key revenue optimisation opportunities, including upsell potential, price elasticity, and attendance drivers, directly supporting the club's financial objectives. You will assist in sponsorship valuation and partner reporting by delivering data driven evidence of audience reach, engagement, and ROI. Additionally, your work will include analysing premium product performance, fan segmentation, and supporter journey data to generate actionable insights that improve marketing strategies, increase fan retention, and boost revenue. Collaborating with data engineering and business stakeholders, you will ensure data quality, support the development of predictive models, and promote a data literate culture within the club's commercial teams. This role offers a fantastic chance to apply your analytical skills to drive strategic business decisions and contribute to the club's commercial success. What We Ask For We are looking for a candidate with a degree in a data related or quantitative discipline such as Mathematics, Statistics, Economics, Computer Science, Data Science, or Artificial Intelligence. A postgraduate qualification in a relevant analytical field is desirable but not essential. You should have a minimum of two years' experience in a data analyst, marketing optimisation, or business intelligence role, with proven experience working with CRM, ticketing, or e commerce data within a consumer facing business. Experience supporting partnerships and managing customer or fan data in the sport, entertainment, or events sector is a plus. We value a proven track record of leveraging AI workflows to drive innovation, enable commercial growth, and improve operational efficiencies. Experience in building or contributing to fan or customer segmentation models is desirable but not essential. You should have strong proficiency in SQL for data extraction, transformation, and analysis, along with skills in Python or R for statistical analysis and modelling. Experience with BI and visualization tools such as Tableau, Power BI, or equivalent platforms is important, as is an understanding of data warehousing concepts and experience working with cloud data platforms like S3 or Redshift. Above all, we seek a highly organised individual capable of managing multiple priorities and deadlines effectively. You will be required to obtain an Enhanced DBS through SAFC. Job Details Data Analyst - Business Sunderland, Tyne and Wear, United Kingdom Permanent - Full time Posted today Benefits Annual Leave Employee Offering: 25 days leave (in addition to public holidays), increasing to 27 days after 5 years' service. Death in Service Employee Benefit: Provides peace of mind for you and your family, offering a safety net of four times the basic annual salary in the unfortunate event of a loss. Salary Exchange Schemes: Agree to reduce your salary through our Salary Exchange Schemes to enjoy benefits like tax savings, increased pension contributions for a larger retirement fund, eco friendly travel with EV Salary Sacrifice, and healthier commutes with Cycle 2 Work. Complimentary Season Tickets: Score two free tickets for all home fixtures, so you can kick back, cheer on the club, and enjoy all the Premier League action. Enhanced Family and Parental Pay: Enhanced Paternity, Maternity, and Adoption pay provide new parents with additional financial support. Employee Assistance Programs: Offer confidential support services that go beyond just workplace wellness, providing access to counselling, resources, and tools to tackle personal challenges and enhance well being. Free Parking: Free parking at both the Stadium of Light and the Academy of Light. Discounts: Employees enjoy various discount packages from our partners, including exclusive offers at the Club Store. Equal Opportunity Statement Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying. Safeguarding Commitment Safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities organised by the football club. The club will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the safeguarding guidelines adopted by the club. Safeguarding is a collective responsibility that involves everyone associated with the club. From staff and volunteers to players and supporters, each person has a crucial role in creating a safe and welcoming environment. All members of the Sunderland AFC community are encouraged to remain vigilant, follow safeguarding procedures, and report any concerns promptly.