Business Development ManagerApplylocations: Wantagetime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000728 Safety is everything Join Navtech Radar - Innovating the Future of Radar Technology. We are global pioneers in cutting-edge radar systems that support a wide range of critical applications - from Marine and Bulk Handling to perimeter security and intelligent transport systems. Our high-resolution sensors and intelligent software solutions are trusted worldwide to operate flawlessly in all weather and lighting conditions - delivering performance where other technologies fall short.We're not just building products - we're solving real-world challenges and enabling a safer, more connected future.JOB DESCRIPTION Are you a commercially driven business development professional with a technical background and a passion for winning new business? Join Navtech and help grow our presence across the Middle East and Asia by delivering our market-leading AdvanceGuard surveillance solution to airports and security partners. The Opportunity As Business Development Manager, you'll identify and secure new business opportunities, build strong relationships with consultants, system integrators and channel partners, and drive the adoption of AdvanceGuard across the region. This is a strategic, customer-facing role where you'll combine commercial and technical expertise to influence major projects, develop long-term partnerships and contribute to Navtech's continued growth. Where Innovation Meets Location Our operations are based in Oxfordshire, offering a blend of beautiful surroundings and excellent accessibility:• Head Office - Ardington, OxfordshireNestled in the countryside just outside Wantage, our head office is where Software, commercial, and support teams collaborate in a flexible and friendly environment. We're within easy reach of Didcot, Oxford, Reading, and the Thames Valley tech corridor, with good transport links to London.• Manufacturing Facility - Grove Business ParkLocated only minutes from our head office, our state-of-the-art manufacturing site in Grove is where our products come to life. With advanced equipment and a skilled production team, this is the heart of our high-quality build and testing process - enabling us to maintain tight control over quality and innovation.Together, these sites provide a collaborative, close-knit environment where teams work side-by-side to take ideas from concept to delivery - all within a few miles of each other. What You'll Be Doing Develop and execute the growth strategy for your region, identifying and securing new business opportunities. Build, manage and convert a strong sales pipeline to achieve growth targets. Drive adoption of AdvanceGuard by building relationships with consultants, partners and system integrators. Recruit, develop and support channel partners through product demonstrations, technical presentations and training. Gather customer and market insight to influence product development and future enhancements. Represent Navtech at industry events, conferences and exhibitions to generate opportunities and build brand awareness. Support commercial negotiations for major projects and contracts. Collaborate with internal teams to deliver successful customer outcomes and long-term growth. What We're Looking For Essential Technical background in engineering, software or similar. Proven B2B technical sales experience. Experience selling into international markets. Strong communication and relationship-building skills. Self-motivated with excellent organisational skills. Willingness to travel to your region (Middle East and SE Asia). Desirable Experience within the security or surveillance industry.LI-FH1 What's in it for you? We have a wide range of benefits to suit you. These include:- Flexible working with the option of working a 9-day fortnight - meaning you get every other Friday off work, in addition to 25 days annual leave- Buy/sell holiday scheme- Parental leave up to 14 weeks full pay- Cycle 2 work scheme- Electric vehicle car scheme- Company shares scheme- Generous employer pension contributions- GP24 which gives you the option to have a phone/video consultation with a GP at a time and day that suits you- YuLife app that rewards you for daily activities which you can redeem as vouchers, discounts or charity donations- Gym discounts- Referral scheme- Employee Assistance Programme Our Values: Our values make our company what it is.CUSTOMER FIRSTEXCELLENCEPROGRESSIONCOLLABORATION About UsWe are a world-leading innovator, award-winning designer and manufacturer of commercially deployed radar solutions. Our ground-breaking technology is utilised by clients across industry sectors, including Security Surveillance, Industrial Automation and Traffic Safety. We have harnessed the power of the latest radar technology for commercial applications, offering cost-effective solutions of the highest quality. Renowned for investing heavily in innovation, research and development, we have earned an unrivalled reputation for products that are high performance, robust and extremely reliable. Our systems are often used in mission-critical applications where safety and security are vital. We are a fast-growing business, with a family-feel culture and an unquenchable passion to innovate. We are proud to have the finest brains in the industry, with unrivalled levels of experience, imagining, building and deploying the smartest systems that the world trusts.
15/07/2026
Full time
Business Development ManagerApplylocations: Wantagetime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000728 Safety is everything Join Navtech Radar - Innovating the Future of Radar Technology. We are global pioneers in cutting-edge radar systems that support a wide range of critical applications - from Marine and Bulk Handling to perimeter security and intelligent transport systems. Our high-resolution sensors and intelligent software solutions are trusted worldwide to operate flawlessly in all weather and lighting conditions - delivering performance where other technologies fall short.We're not just building products - we're solving real-world challenges and enabling a safer, more connected future.JOB DESCRIPTION Are you a commercially driven business development professional with a technical background and a passion for winning new business? Join Navtech and help grow our presence across the Middle East and Asia by delivering our market-leading AdvanceGuard surveillance solution to airports and security partners. The Opportunity As Business Development Manager, you'll identify and secure new business opportunities, build strong relationships with consultants, system integrators and channel partners, and drive the adoption of AdvanceGuard across the region. This is a strategic, customer-facing role where you'll combine commercial and technical expertise to influence major projects, develop long-term partnerships and contribute to Navtech's continued growth. Where Innovation Meets Location Our operations are based in Oxfordshire, offering a blend of beautiful surroundings and excellent accessibility:• Head Office - Ardington, OxfordshireNestled in the countryside just outside Wantage, our head office is where Software, commercial, and support teams collaborate in a flexible and friendly environment. We're within easy reach of Didcot, Oxford, Reading, and the Thames Valley tech corridor, with good transport links to London.• Manufacturing Facility - Grove Business ParkLocated only minutes from our head office, our state-of-the-art manufacturing site in Grove is where our products come to life. With advanced equipment and a skilled production team, this is the heart of our high-quality build and testing process - enabling us to maintain tight control over quality and innovation.Together, these sites provide a collaborative, close-knit environment where teams work side-by-side to take ideas from concept to delivery - all within a few miles of each other. What You'll Be Doing Develop and execute the growth strategy for your region, identifying and securing new business opportunities. Build, manage and convert a strong sales pipeline to achieve growth targets. Drive adoption of AdvanceGuard by building relationships with consultants, partners and system integrators. Recruit, develop and support channel partners through product demonstrations, technical presentations and training. Gather customer and market insight to influence product development and future enhancements. Represent Navtech at industry events, conferences and exhibitions to generate opportunities and build brand awareness. Support commercial negotiations for major projects and contracts. Collaborate with internal teams to deliver successful customer outcomes and long-term growth. What We're Looking For Essential Technical background in engineering, software or similar. Proven B2B technical sales experience. Experience selling into international markets. Strong communication and relationship-building skills. Self-motivated with excellent organisational skills. Willingness to travel to your region (Middle East and SE Asia). Desirable Experience within the security or surveillance industry.LI-FH1 What's in it for you? We have a wide range of benefits to suit you. These include:- Flexible working with the option of working a 9-day fortnight - meaning you get every other Friday off work, in addition to 25 days annual leave- Buy/sell holiday scheme- Parental leave up to 14 weeks full pay- Cycle 2 work scheme- Electric vehicle car scheme- Company shares scheme- Generous employer pension contributions- GP24 which gives you the option to have a phone/video consultation with a GP at a time and day that suits you- YuLife app that rewards you for daily activities which you can redeem as vouchers, discounts or charity donations- Gym discounts- Referral scheme- Employee Assistance Programme Our Values: Our values make our company what it is.CUSTOMER FIRSTEXCELLENCEPROGRESSIONCOLLABORATION About UsWe are a world-leading innovator, award-winning designer and manufacturer of commercially deployed radar solutions. Our ground-breaking technology is utilised by clients across industry sectors, including Security Surveillance, Industrial Automation and Traffic Safety. We have harnessed the power of the latest radar technology for commercial applications, offering cost-effective solutions of the highest quality. Renowned for investing heavily in innovation, research and development, we have earned an unrivalled reputation for products that are high performance, robust and extremely reliable. Our systems are often used in mission-critical applications where safety and security are vital. We are a fast-growing business, with a family-feel culture and an unquenchable passion to innovate. We are proud to have the finest brains in the industry, with unrivalled levels of experience, imagining, building and deploying the smartest systems that the world trusts.
Help grow a safer, cleaner, healthier future for everyone, every day.As a member of the Customer Relationship Team, you will provide exceptional support to customers as the first escalation point while supporting the manager running the team. Assisting with managerial responsibilities particularly during the Managers absence. This role involves operation oversight working with the manger to ensure smooth day to day running of the customer relationship team, ensuring high levels of service and efficiency, and acting as the point of escalation for complex customer issues. The role will involve covering the Managers role when necessary, maintaining leadership and ensuring business continuity.The team is made up as follows: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues.You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. Your skills & experience A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. About you You inspire with your passion and values You are culturally sensitive You are a collaborative team player You are straightforward and have no interest in politics You believe in developing future leaders in the business You are curious and disrupt the status quo You turn complex problems into simple issues Company benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working Company shares Health cashplan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase 14 weeks paid maternity, paternity, adoption leave Cycle to work scheme Subsidised annual bus pass Annual train ticket payment scheme Employee assistance programme Learning and development opportunities Free parking and subsidised EV charging points Salary sacrifice car leasingDon't have every single listed have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you're excited about this role as the next step of your career, but you don't feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies, focused on growing a safer, cleaner, healthier future for everyone, every day. Its purpose defines the three broad market areas where it operates: • Safety: protecting life as populations grow and protecting worker safety. • Environment: addressing the impacts of climate change, pollution and waste, protecting life-critical resources and supporting scientific research. • Health: meeting rising healthcare demand as growing populations age and lifestyles change. It employs over 7,000 people in more than 20 countries, with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. In January 2022, Halma was named one of Britain's Most Admired Companies by Management Today.
12/07/2026
Full time
Help grow a safer, cleaner, healthier future for everyone, every day.As a member of the Customer Relationship Team, you will provide exceptional support to customers as the first escalation point while supporting the manager running the team. Assisting with managerial responsibilities particularly during the Managers absence. This role involves operation oversight working with the manger to ensure smooth day to day running of the customer relationship team, ensuring high levels of service and efficiency, and acting as the point of escalation for complex customer issues. The role will involve covering the Managers role when necessary, maintaining leadership and ensuring business continuity.The team is made up as follows: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues.You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. Your skills & experience A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. About you You inspire with your passion and values You are culturally sensitive You are a collaborative team player You are straightforward and have no interest in politics You believe in developing future leaders in the business You are curious and disrupt the status quo You turn complex problems into simple issues Company benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working Company shares Health cashplan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase 14 weeks paid maternity, paternity, adoption leave Cycle to work scheme Subsidised annual bus pass Annual train ticket payment scheme Employee assistance programme Learning and development opportunities Free parking and subsidised EV charging points Salary sacrifice car leasingDon't have every single listed have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you're excited about this role as the next step of your career, but you don't feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies, focused on growing a safer, cleaner, healthier future for everyone, every day. Its purpose defines the three broad market areas where it operates: • Safety: protecting life as populations grow and protecting worker safety. • Environment: addressing the impacts of climate change, pollution and waste, protecting life-critical resources and supporting scientific research. • Health: meeting rising healthcare demand as growing populations age and lifestyles change. It employs over 7,000 people in more than 20 countries, with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. In January 2022, Halma was named one of Britain's Most Admired Companies by Management Today.
Halma plc is seeking a Customer Relationship Team member in Abingdon, UK. This position involves providing exceptional support to customers, acting as the first escalation point, and assisting managerial responsibilities during the manager's absence. Key duties include monitoring performance, resolving complex customer queries, and ensuring team efficiency. Candidates should have strong leadership and communication skills and familiarity with CRM systems. The role offers hybrid working and various company benefits, including a generous pension plan and health cash plan.
12/07/2026
Full time
Halma plc is seeking a Customer Relationship Team member in Abingdon, UK. This position involves providing exceptional support to customers, acting as the first escalation point, and assisting managerial responsibilities during the manager's absence. Key duties include monitoring performance, resolving complex customer queries, and ensuring team efficiency. Candidates should have strong leadership and communication skills and familiarity with CRM systems. The role offers hybrid working and various company benefits, including a generous pension plan and health cash plan.
Halma plc is seeking a Senior Infrastructure Architect in London to define and govern infrastructure architecture across M365, Azure, and Dynamics 365. This role involves ensuring secure and resilient infrastructure platforms while providing technological oversight for major initiatives. The ideal candidate will have significant experience in cloud infrastructure roles, a strong background in Microsoft products, and certifications like Azure Solutions Architect Expert. The position offers a hybrid working style with occasional travel requirements.
08/07/2026
Full time
Halma plc is seeking a Senior Infrastructure Architect in London to define and govern infrastructure architecture across M365, Azure, and Dynamics 365. This role involves ensuring secure and resilient infrastructure platforms while providing technological oversight for major initiatives. The ideal candidate will have significant experience in cloud infrastructure roles, a strong background in Microsoft products, and certifications like Azure Solutions Architect Expert. The position offers a hybrid working style with occasional travel requirements.
Infrastructure ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000618Help grow a safer, cleaner, healthier future for everyone, every day. Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure.This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently.The role would be reporting into the Head of Global Technology Services and works closely with senior technical leads (Infrastructure, Cyber Security, Enterprise Applications and Digital Solutions) to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on-premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on-premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on-premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation-first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI-ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group-wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate FinOps Certified Practitioner (or equivalent cloud cost management certification) TOGAF or equivalent enterprise architecture certification Professional attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project-dependent travel requirements to our London office and to our operating companies in the UK and abroad.
08/07/2026
Full time
Infrastructure ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000618Help grow a safer, cleaner, healthier future for everyone, every day. Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure.This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently.The role would be reporting into the Head of Global Technology Services and works closely with senior technical leads (Infrastructure, Cyber Security, Enterprise Applications and Digital Solutions) to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on-premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on-premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on-premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation-first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI-ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group-wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate FinOps Certified Practitioner (or equivalent cloud cost management certification) TOGAF or equivalent enterprise architecture certification Professional attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project-dependent travel requirements to our London office and to our operating companies in the UK and abroad.
Halma plc seeks a Tier III Support Technician in North Shields, England. This position involves providing advanced technical support across various departments, troubleshooting IT issues, and administering systems such as Active Directory and SharePoint. The ideal candidate will have substantial experience in Tier III support and knowledge of networking technologies. The role requires strong communication and problem-solving skills. Halma offers growth opportunities in a dynamic, collaborative environment.
03/07/2026
Full time
Halma plc seeks a Tier III Support Technician in North Shields, England. This position involves providing advanced technical support across various departments, troubleshooting IT issues, and administering systems such as Active Directory and SharePoint. The ideal candidate will have substantial experience in Tier III support and knowledge of networking technologies. The role requires strong communication and problem-solving skills. Halma offers growth opportunities in a dynamic, collaborative environment.
Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.
27/06/2026
Full time
Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.